Udendørsområde
Tjek tilgængelighed

Anmeldelser af Ramada by Wyndham Juneau

3 out of 5
Ramada by Wyndham Juneau
375 Whittier St, Juneau, AK

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 198 af i alt 700 anmeldelser" "
Bedømmelse på 8 − Udmærket. 248 af i alt 700 anmeldelser" "
Bedømmelse på 6 − Okay. 143 af i alt 700 anmeldelser" "
Bedømmelse på 4 − Dårligt. 76 af i alt 700 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 35 af i alt 700 anmeldelser" "

8,0/10

Rengøring

8,2/10

Service og personale

7,4/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

David, Ladysmith

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This is a run down hotel , I paid almost $1000 usd for 2 nights and they didn't even clean the room , the chairs are falling apart, the bathroom door dosen't close or lock , you stick to the floor when you take your shoes off ( cleaning supplies? ) it is just a run down hotel and i would not recommend it to anyone, but the pub was good as was the breakfast restaurant.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Chris

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
all of it good
Overnattede 5 nætter i januar 2024

10/10 Fremragende

Georgia

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

6/10 Okay

clarissa

Synes godt om: Service og personale
This worked fine for our purposes. The room is big and has tons of storage. The whole place felt a bit dingy. Super good location for museum and capital !
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Benjamin

Overnattede 1 nat i december 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One night in Juneau
We were very happy with our stay at Ramada by Wyndham.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice spot in Juneau
Great spot in Juneau. Walkable to most areas and a beautiful view. The room was super comfy and clean. Would highly recommend!
Overnattede 1 nat i september 2023

4/10 Dårligt

Louis

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Terrible room
This place caters to the cruise industry so book through them unless you want a basement level room with no elevator (that was hard on my elderly husband). The room was spacious but the refrigerator buzzing at night required unplugging. Not the best hotel experience although the staff was cheerful and accommodating.
Overnattede 1 nat i august 2023

8/10 Udmærket

Marilyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Older Hotel but very clean. Staff was very friendly and helpful.
Overnattede 4 nætter i september 2023

10/10 Fremragende

JOSE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

8/10 Udmærket

JB

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Pretty good location
Overnattede 2 nætter i september 2023

8/10 Udmærket

Wendy

Rejste med familie
Synes godt om: Faciliteter
The property is very centrally located and convenient to everything within walking distance. It was disappointing that there wasn’t transportation to and from the nearby airport The lady at the desk was friendly and helpful
Overnattede 1 nat i september 2023

4/10 Dårligt

Sandra

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was rude. We wanted to change rooms as the first room we were given, 101, was terribly musty adn would trigger my asthma.. the front desk clerk told me that I picked the wrong vacation destination as Alaska is humid and cold… They said that since I booked via Expedia I could only get that type of room on the lower level. Went back and spoke to the manager and finally she changed our room, still on the lower level but at least it wasn’t musty.

8/10 Udmærket

Gianandrea

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
In addition ... The kindness and professionalism of the dining room staff. The capacity of the staff in the rooms. The space in the room. the brightness of my room. Perhaps a little less the carpet on the floor which could be an accumulation of dust if it is not treated daily.
Overnattede 4 nætter i august 2023

10/10 Fremragende

Amber

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Chris makes thus place a 5 Star!
During my unforgettable stay at Ramada Wyndham in Juneau, Alaska, I was treated to an exceptional experience that exceeded all expectations. One of the standout highlights was the impeccable customer service provided by Chris, she was so knowledgeable and thoughtful. Her dedication to making my stay memorable was evident through her insightful recommendations and personable understanding of the area. She went above and beyond to ensure I had all the information I needed to fully enjoy the beauty of Juneau, and not from just "touristy" recommendations. I've recommended family to stay here, and even they have raved at his wonderful Chris is! All of the staff seem to be commited to creating a comfortable and welcoming place you want to return to. The restaurant is really good, locals eat there it's more than just a hotel restaurant, and on weekends they have an amazing brunch. The views from my hotel room were absolutely breathtaking, showcasing Douglas Island with the channel within view. I could drink my Kuerig coffee and relax each morning sitting in a comfy chair at the huge window in my room, enjoying the mountains and boats going by. The hotel's is close to downtown and I loved being able to walk places, including the museum right next door, and Foodland, the downtown grocery store, for coffee and fruit and some great salads. This is my place of choice to stay at when I visit Juneau. Once you stay here, you'll feel the same.
Overnattede 1 nat i august 2023

10/10 Fremragende

Marc

Overnattede 1 nat i august 2023

8/10 Udmærket

DAVID, Townsend

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i august 2023

8/10 Udmærket

Cynthia

Overnattede 1 nat i august 2023

8/10 Udmærket

Scott

Overnattede 1 nat i juli 2023

2/10 Forfærdeligt

Natalie

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023

10/10 Fremragende

Robert

Overnattede 1 nat i juli 2023

2/10 Forfærdeligt

Susan

Rejste med familie
we had no elevator to first floor, no a/c and looked at an underground part of parking lot. Four Points Sheraton looked like a better place. Will never stay at Ramada again and am writing a letter to Wyndham
Overnattede 1 nat i juli 2023

10/10 Fremragende

Michelle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was very friendly
Overnattede 5 nætter i juli 2023

8/10 Udmærket

Erick

Overnattede 1 nat i juli 2023

10/10 Fremragende

Elisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice room, comfy bed, great staff.
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i juni 2023

10/10 Fremragende

Dorothy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice safe place to stay.
Overnattede 1 nat i juni 2023

6/10 Okay

Dennis

Rejste med familie
Synes godt om: Rengøring, service og personale
Nice, clean and roomy room. Had refrigerator, microwave & coffee maker with supplies. Nice bedding. Hotel is very dated. I know Alaska costs are high, but this room was more than I like to pay.
Overnattede 1 nat i juni 2023

8/10 Udmærket

Sue

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Definitely an older property
Overnattede 2 nætter i juni 2023

10/10 Fremragende

Cary

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Front desk very helpful
Overnattede 1 nat i maj 2023
Svar fra JessicaM den 31. maj 2023
Thank you! we appreciate you staying with us and we hope you enjoyed our trip to our capital city!

10/10 Fremragende

Marcia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023
Svar fra JessicaM den 26. maj 2023
Thanks for the awesome score!

10/10 Fremragende

Coral

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed the food and bar, staff was friendly and very helpful. Love the proximity to the State Museum and downtown. Disappointed there is no airport shuttle. Had a great stay!
Overnattede 4 nætter i april 2023
Svar fra JessicaM den 26. maj 2023
Thank you for your kind comments! Thanks for staying with us!

10/10 Fremragende

Jesse

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i januar 2023

10/10 Fremragende

Van

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

6/10 Okay

Deborah

Synes ikke om: Overnatningsstedets tilstand og faciliteter
The staff was friendly and the front desk helpful. The Windham is not maintaining the hotel well; the building needs refreshed. Walls were patched but not repainted. There was a lot of litter outside the building and the pavement needs redone. No one came to clean the room or make the bed during my stay. There was no shuttle, adding $60 to the cost of my stay.
Overnattede 2 nætter i oktober 2022

8/10 Udmærket

Penny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We had a one bedroom suite that met our needs to a “T”. The staff was super friendly and accommodating!
Overnattede 6 nætter i september 2022

10/10 Fremragende

KEITH

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2022

10/10 Fremragende

Sharon L., Cottonwood

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location for walking to most of downtown and the dock area. The restaurant in the hotel was a great way to start or end the day!
Overnattede 5 nætter i september 2022
Svar fra JessicaM den 19. sep. 2022
Thank you and happy to hear you enjoyed your stay with us!

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a pleasant room with a nice view.
Overnattede 4 nætter i september 2022
Svar fra JessicaM den 19. sep. 2022
Thanks David, happy to hear you enjoyed your stay with us!

4/10 Dårligt

Jordan

Overnattede 1 nat i august 2022

10/10 Fremragende

Tracy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was definitely updated since the last time I was there. The space I received for the price was excellent.
Overnattede 1 nat i juli 2022
Svar fra JessicaM den 19. sep. 2022
Working on more upgrades this winter, come see us again!

4/10 Dårligt

Howard

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Gloomy decor dirty and poorly maintained
Overnattede 1 nat i august 2022
Svar fra JessicaM den 19. sep. 2022
Thank you for the feedback we are working hard this winter on upgrades and more training for all staff.

4/10 Dårligt

SCOTT

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Avoid if any other option available
Looks like it hasn’t been updated in 50 years. Halls smell musty and rooms of lingering/old cigarettes (even though supposedly “non smoking.” Given room on one level down from lobby…with no elevators to that level. (If you’re older and rely on wheels to move your suitcases, you’re out of luck as no one to help. To get any ventilation in room, need to open windows…but screens had holes and opened to alleyway (photo). Huge security risk
Overnattede 2 nætter i juli 2022
Svar fra Doug Andrew den 19. jul. 2022
Scott we are sorry you didn't enjoy your stay. The lower level rooms are economy rooms. If you come again we have very nice upper floor rooms and if you let me know we will upgrade you for free. Thank you Doug Andrew Owner

4/10 Dårligt

Jessica

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter
Super disappointed. There was garbage left in the room, hand prints all over the windows, someone’s water cup was left next to the bed… we ended up not staying because we felt it wasn’t clean. Would not recommend this hotel.
Overnattede 1 nat i juli 2022
Svar fra Doug Andrew den 19. jul. 2022
Jessica, We are sorry you didn't enjoy your stay with us. We will pass this on to our housekeeping staff. We have very nice rooms in the upper floors and if you come again we will be more than happy to upgrade you if you let me know ahead of time and we have availability. Thank you Doug Andrew Owner

4/10 Dårligt

Verificeret rejsende

Poor service, dated look and feel
This was definitely not worth $360 a night! More like $100. This is essentially a motel in look and feel. Service: Front desk staff were not at the desk on several occasions. When I was trying to check out, I shouted "hello" several times, checked in the restaurant, called down a flight of stairs, and finally noticed that the person was outside smoking a cigarette. Surely he could see me through the door as I was calling down the stairs and into the restaurant in clear view. He also made multiple attempts to ask me questions that were none of his business, like where I was going when I left the hotel one night. Room: had clearly not been vacuumed after the last check-out, as the area under the desk had multiple chunks of chocolate candy underneath it, which I only discovered when my feet hit them. Yay, chocolate on my socks. :( If it wasn't vacuumed, I wondered if there were other shortcuts being taken on cleaning. During the time of the most contagious variant of COVID yet, this wasn't comforting. The fan that was left in the room was broken, so I had to request a new one. The fans are needed because there is no air conditioning (though to be fair, there's no a/c in just about any hotel in Juneau because it's so rarely needed). Infrastructure: elevator is glacially slow - take the stairs if you are able. Crumbling asphalt in parking lot, dated look. This place might have been lovely in 1983. Not so much now.
Overnattede 2 nætter i juli 2022
Svar fra JessicaM den 27. jul. 2022
Thank you for your feedback, we like to know where we can improve and will relay this feedback to the proper staff members.

8/10 Udmærket

Kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location
Good location to visit Juneau Disappointed that restaurant was closed at 2 pm on July 4th, very rough finding dinner that night. Front desk people very helpful
Overnattede 2 nætter i juli 2022

10/10 Fremragende

Marc

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very big room with a comfortable bed.
Overnattede 1 nat i juli 2022

8/10 Udmærket

Arlan, Queen Creek

Overnattede 2 nætter i juni 2022

10/10 Fremragende

Bethany

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great people help make your stay pleasant
The staff was amazing. They provided excellent service before I arrived answering my questions. During my stay they made every interaction pleasant and always asked how my day was going. I admitted to them that I had stayed there 11 years ago to a not so good experience, but they have made it better and better each time I stay and this was by far the best experience I have had with them. Plan to stay with them every time I visit Juneau.
Overnattede 2 nætter i juni 2022
Svar fra JessicaM den 30. jun. 2022
Thanks Bethany, we hope to see you soon!

10/10 Fremragende

Sharon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful area and good location for tourist spots.
Overnattede 2 nætter i juni 2022
Svar fra JessicaM den 30. jun. 2022
Thank you! We love our beautiful capital city and glad you enjoyed your time here.