Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 148 af i alt 292 anmeldelser" "
10 - Fremragende
148
Bedømmelse på 8 − Udmærket. 94 af i alt 292 anmeldelser" "
8 - Udmærket
94
Bedømmelse på 6 − Okay. 34 af i alt 292 anmeldelser" "
6 - Okay
34
Bedømmelse på 4 − Dårligt. 11 af i alt 292 anmeldelser" "
4 - Dårligt
11
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 292 anmeldelser" "
2 - Forfærdeligt
5
8,4/10
Rengøring
8,4/10
Service og personale
8,2/10
Faciliteter
8,0/10
Overnatningsstedets tilstand og faciliteter
7,6/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
Kirsten
Rejste med familie
15. jan. 2024
Synes godt om: Rengøring, værelsets komfort
Kirsten
Overnattede 4 nætter i december 2023
8/10 Udmærket
megan
18. feb. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice and clean, hasslefree
megan
Overnattede 1 nat i februar 2024
10/10 Fremragende
Basil
Rejste med familie
31. jan. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The best above all the other self-contained apartments that stayed in all my life in Australia and New Zealand. I will definitely stay there if I travel that way to the Whitsundays again in future.
Basil
Overnattede 1 nat i december 2023
10/10 Fremragende
Kevin
18. jan. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Property Manager is friendly and helpful. We stayed only one night and all went very well for us. We will stay again here.
Kevin
Overnattede 1 nat i januar 2024
6/10 Okay
Shayne
Rejste med familie
15. jan. 2024
I think Mango House would have been good ten years ago. The rooms need upgrading as does the pool. The rooms are spacious enough (we had a one bedroom apartment). There was three of us, husband, wife and teenage daughter. We booked a one bedroom apartment with queen bed and double sofa bed. There was no sofa bed. It was a built in sofa that could apparently be slept in. Like two small single size I guess? Definitely not what you would expect when booking a double sofa bed…something that pulls out to make a double bed. There were dirty dishes in the dishwasher. On check in it was mentioned that a cleaner had quit that morning so probably done in a hurry. The good…separate toilet to bathroom (although not sure why exhaust fan was in toilet and not bathroom) and washer/dryer. Kitchen had everything you need. And good quality toilet paper! We bring our own but didn’t have to use it! 😂 Both times we went to the office (to get pool towels and check out) we were going to ask about sofa bed but both times the lady was on speaker phone to family it seemed and didn’t seem to want to hang up and serve customers. We were a bit disappointed but we booked late and this was what was available and it was good value compared to other places. With some improvements it could be a lovely place.
Shayne
Overnattede 6 nætter i januar 2024
2/10 Forfærdeligt
Sue and Roy
Rejste med partner
3. jan. 2024
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Fasle advertising - there is None of the following - Netflix, Ovens, Stovetops, Baths, Dushwasher, Close to beach. Cultery all chipped and unit, bbq and proprty so dirty.
Sue and Roy
Overnattede 1 nat i januar 2024
Svar fra pam den 3. jan. 2024
I would very much like to reply to this review. We have never at any stage in 25 years had ovens in our rooms and we do not advertise it on our web site. We do not have baths and we do not claim to be near the beach We have dishwashers in our one bedroom apartments but not in the studios which you booked. If you got this information from an Expedia web site it is they who need to rectify their advertising. The BBQ and grounds are cleaned and cleared every morning and if guests use the BBQ for breakfast or lunch then they should tidy up after themselves. If there was a problem with the cutlery or crockery then I would have been happy to replace it but this comment was the first I knew of it. We do not advertise netflix or smart TV's as these units are individually owned. The stovetops are only in the 1 bedroom apartments. I did offer to help by cooking this ladies rice but she also mentioned she was happy not to be staying in Airlie too long. I did try and sort out the problem for her with expedia as it was their advertising that is wrong.
10/10 Fremragende
Basil
Rejste med familie
14. dec. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed in a 2broom apartment with my family of four in December 2023. Very good apartments for families because it has everything that a family needs while in Whitsunday/Airlie Beach/Jubilee Pocket. Pam was very friendly providing customer service to us/her customers. Thank you Mango Tree Motel
Basil
Overnattede 1 nat i december 2023
6/10 Okay
Sam
21. nov. 2023
Sam
Overnattede 1 nat i november 2023
8/10 Udmærket
Anja
15. nov. 2023
Synes godt om: Overnatningsstedets tilstand og faciliteter
-
Anja
Overnattede 4 nætter i november 2023
8/10 Udmærket
Amanda
12. nov. 2023
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Property would benefit from some deep cleaning.
Amanda
Overnattede 2 nætter i november 2023
8/10 Udmærket
Susan
Rejste med partner
15. okt. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We had a lovely stay, could not fault the accommodation or device.
However, it is on a main road and is very noisey if you are staying on the roadside of the accommodation.
Susan
Overnattede 2 nætter i oktober 2023
8/10 Udmærket
avni
Rejste med familie
6. okt. 2023
Synes godt om: Faciliteter
Pam was really helpful
avni
Overnattede 6 nætter i september 2023
2/10 Forfærdeligt
Stacy
30. sep. 2023
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Stacy
Overnattede 1 nat i september 2023
10/10 Fremragende
david
Rejste med partner
30. sep. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The units were spacious unlike the tiny room in the luxury hotel we were booked into in Airlie Beach. We absolutely enjoyed the lovely owner/manager, the beautiful gardens and the lovely large pool. Airlie beach was a short bus trip away and the buses came every 20 minutes or so. There was also a tavern across the road that could cook real blue steaks.
david
Overnattede 1 nat i september 2023
8/10 Udmærket
Graham
10. sep. 2023
Synes godt om: Rengøring, faciliteter
A bit untidy around the carports. But overall quite good. Found the toilet room to be very small
Graham
Overnattede 1 nat i september 2023
Svar fra pam den 11. sep. 2023
Sorry for all the leaves around the carport. We are in the tropics so our leaves drop in spring and there are a lot of trees around Mango House. If you would have let me know I could have swept them away again. Also it has been very windy.
10/10 Fremragende
Lyndal
8. sep. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property, love the pool! Great location
Lyndal
Overnattede 1 nat i september 2023
Svar fra pam den 8. sep. 2023
Thank you Lyndal So glad you enjoyed your visit.
4/10 Dårligt
Andrew
Rejste med familie
4. sep. 2023
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The Mamager was rude and unhelpful, the beds
we’re on hard wood and very uncomfortable. When asking if she could move us to another room she was very rude and not happy to assist.
Would never stay there again
Andrew
Overnattede 2 nætter i september 2023
Svar fra pam den 11. sep. 2023
I don't remember you asking about the beds. Sorry if I appeared rude, it was not my intention. As the MANAGER I should have been more understanding. All our beds are on timber bases but we have recently had new mattresses placed in all the rooms. Yours is the first complaint. Sorry about your unhappy experience.
6/10 Okay
Andrew
27. aug. 2023
Andrew
Overnattede 3 nætter i august 2023
Svar fra pam den 4. sep. 2023
HI Andrew, I am sorry but I so not recall you. Not sure when you stayed but I apologise.
10/10 Fremragende
Andrea
25. aug. 2023
Andrea
Overnattede 1 nat i august 2023
10/10 Fremragende
Jennifer
Rejste med familie
7. aug. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Very clean, updated property.
Jennifer
Overnattede 1 nat i august 2023
Svar fra pam den 8. aug. 2023
Thank you for taking the time to review your stay.Look forward to hopefully seeing you again.
10/10 Fremragende
Peter
Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
30. jul. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Peter
Overnattede 1 nat i juli 2023
Svar fra pam den 8. aug. 2023
Thanks for reviewing Mango House Peter.
2/10 Forfærdeligt
Justyna
26. jul. 2023
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Justyna
Overnattede 1 nat i juli 2023
Svar fra pam den 28. jul. 2023
Hi Justyna, I remember when you came in you weren't very happy. You booked a studio room but wanted a one bedroom unit with a view. Our web site explains we are not near the ocean for a view. With your unhappy disposition I was reluctant to upgrade you.
6/10 Okay
Vicki
Rejste med familie
9. jul. 2023
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Lipstick on the glassware Shower recess needed a good scrub Washing machine smelt mouldy
Vicki
Overnattede 1 nat i juli 2023
Svar fra manager den 9. jul. 2023
Hi Vicki from Wotif. I wish you had come and shown me at the time and I could have arranged another room. Sometimes our cleaners may miss something but generally pretty good. If it happens again anywhere show the hosts.
10/10 Fremragende
Shane
5. jul. 2023
Synes godt om: Rengøring, værelsets komfort
Mango house
Thanks for the free upgrade
Very comfortable, roomy apartment with washing machine and dryer, disqasher in kitchen, very quiet and loved tje pool area, all staff extremely helpful.
If we are ever this way again we will definitely be staying at mango house.
Shane
Overnattede 6 nætter i juni 2023
Svar fra pam den 6. jul. 2023
Hi Shane, thanks for taking the time to write a review. Glad you enjoyed your stay and hopefully see you again.Cheers Pam
6/10 Okay
Tanja
19. jun. 2023
Tanja
Overnattede 1 nat i juni 2023
Svar fra pam den 8. aug. 2023
Thank you for your review Tanja, I see by your score we need to improve. Hopefully we can do this.
6/10 Okay
Cara
Rejste med partner
2. maj 2023
Synes ikke om: Rengøring
There was hair in the shower and some form of mark that hadn’t been scrubbed off.
Cara
Overnattede 1 nat i april 2023
Svar fra pam den 2. maj 2023
Hi Cara, Sorry about that hair. We would have like you to have told us at the time and we would have a cleaner attend or given you another room.
6/10 Okay
liz
14. apr. 2023
liz
Overnattede 2 nætter i april 2023
8/10 Udmærket
Tiffany
Rejste med familie
16. jan. 2023
Synes godt om: Rengøring
Tiffany
Overnattede 3 nætter i januar 2023
6/10 Okay
Edralyn
Rejste i en gruppe
9. jan. 2023
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
The receptionist was very friendly and bubbly and very easy to talk too and helpful.
The Cleanliness was okey. Unfortunately there was some amenities that was missed cleaning.
Microwave was dirty, the toilet wasn't swept properly. The dryer filter was full of dust.
The rest of the place was really nice and kept clean.
Edralyn
Svar fra pam den 9. jan. 2023
Hi Edralyn, Firstly it was lovely to meet you and your friends. What a lovely group of people. I am so sorry for the problems. Although it is no excuse we have trouble finding cleaners to work. There is a problem for people trying to find somewhere to live and so we battle to get people to come here to work. I sincerely apologise and I will make a point talk to the cleaners. Cleaning and linen are the most important part of our business and I hope you will forgive me as I am in charge and it is my responsibility. hope you all had a good time in Airlie Beach and I promise to work on those areas. Pam
10/10 Fremragende
Olivia
22. nov. 2022
Synes godt om: Rengøring, værelsets komfort
Great stay
Compact but lovely apartment which was great for our stay. Bus stop just outside the hotel goes straight into Airlie beach. Lovely pool area. The hotel manager was very friendly and helpful - would recommend.
Olivia
Overnattede 3 nætter i oktober 2022
Svar fra pam den 16. jan. 2023
Hi Olivia and thank you for taking the time to write a review. I am so glad you enjoyed your stay and hope the rest of your holiday was great also. Happy New YearPam
10/10 Fremragende
David
Rejste med partner
13. nov. 2022
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Excellent accommodations
David
Overnattede 2 nætter i november 2022
Svar fra Pam den 14. nov. 2022
Thank you David I'm so glad you had a great stay with us and you enjoyed the rest of your time in the Whitsundays
10/10 Fremragende
Fiona
Rejste med familie
27. okt. 2022
The pool is great to lounge around, The local wild life was very noisy in the mornings omg i wanted to shoot them LOL
Fiona
Overnattede 9 nætter i oktober 2022
Svar fra Pam den 14. nov. 2022
Hi Fiona Thank you for your review. There are times I want to shoot the wildlife too (especially after a long night)Hope you have great memories of your stay.
8/10 Udmærket
JANE
Forretningsrejsende
13. okt. 2022
Synes godt om: Rengøring, værelsets komfort
One of the friendliest stays.
This was one of the friendliest stays I have had in a long time, Service was over and above. I do get to stay at a lot of property's due to my work. The renovations where starting as I was leaving so they condition is going to be different to what I got to stay in. It was a nice walk into the main street the good thing is it was very quite. my unit was right near the pool so great outlook when sitting in your own outdoor area. The help and service was amazing. I would stay here again for sure. Thank you :-)
JANE
Overnattede 2 nætter i oktober 2022
Svar fra pam den 14. nov. 2022
Hi Jane, Thank you for your kind words. We try very hard to make sure everyone enjoys their time with us. We are hopeful that next time we might get a 10.
10/10 Fremragende
David
Rejste med familie
15. sep. 2022
Synes godt om: Rengøring, værelsets komfort
David
Overnattede 5 nætter i september 2022
10/10 Fremragende
David
10. sep. 2022
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Property manager provided assistance that was above and beyond my expectations. Thanks again!
David
Overnattede 5 nætter i september 2022
8/10 Udmærket
Leonard
Rejste med familie
4. sep. 2022
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Leonard
Overnattede 1 nat i september 2022
6/10 Okay
Ian
Rejste med familie og småbørn
16. aug. 2022
Location was good, only few minutes from Airlie Beach, bus stop outside, pub opposite with good food. Reception staff called us as we were delayed arriving and very friendly. Our room was on the main road side and was very noisy from traffic. Beds comfy and clean but kitchenette cupboards and drawers smelled really musty.
Ian
Overnattede 2 nætter i august 2022
10/10 Fremragende
Fran
11. aug. 2022
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very professional and so helpful. The hotel is close to everything and the room is well appointed. I would definitely stay there again.
Fran
Overnattede 1 nat i august 2022
10/10 Fremragende
Lee
Rejste med partner
10. aug. 2022
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, spacious, everything we needed for the week was there. Close to centre of Airlie Breach. We thought for a one bedroom unit it was quite good value for money, much better than a cramped motel room which would have cost us almost as much. We hope to be back.
Lee
Overnattede 7 nætter i august 2022
10/10 Fremragende
Sarah
7. aug. 2022
Synes godt om: Rengøring
Sarah
Overnattede 2 nætter i august 2022
6/10 Okay
John
Rejste med partner
3. aug. 2022
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Close to bus and friendly grocer.
Friendly staff.
POOL needs heating though in winter.
Nice stay,pleasant enough probably wouldnt return based on location to town.
John
Overnattede 5 nætter i juli 2022
10/10 Fremragende
Mr Louis
Rejste med partner
30. jul. 2022
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Reception staff very welcoming. Lovely one bedroom apartment tastefully decorated. Nice kitchen with full size fridge. Washing machine and dryer are also provided. Loved my stay there.
Mr Louis
Overnattede 4 nætter i juli 2022
6/10 Okay
Verificeret rejsende
16. jul. 2022
Airlie Stay
Apartment was spacious & had everything you need but needs updating. Pool & spa are not heated so not warm if the weather is a bit colder. Garden area is nice, very tropical. Staff very friendly & welcoming. Decent walk into Airlie. Didn’t worry us as we had a car but if you didn’t you would need to be prepared to walk or catch the bus. Having said that the bus would be easy as the stop is right near the place. The hotel across the road offers meals & seemed popular.
Verificeret rejsende
Overnattede 5 nætter i juni 2022
4/10 Dårligt
Verificeret rejsende
13. jun. 2022
Disappointed
The room was small and overcrowded with furniture etc. Noisy street
Verificeret rejsende
Overnattede 3 nætter i juni 2022
Svar fra manager den 13. jun. 2022
Firstly I don't like replying to guests who wish to sign their review "anonymous. Secondly I gather the guest who booked through a third booking agent, didn't read the description as our studios are mostly on the street side. Hopefully next time if you are not happy you may wish to upgrade or ask the receptionist if there are other alternatives. Please sign your reviews/
6/10 Okay
Susan
Rejste med partner
23. maj 2022
Room was a little old and tired but adequate for one night's stay.
Susan
Overnattede 1 nat i maj 2022
Svar fra pam den 23. maj 2022
Hi Susan, thank you for your feed back. As you can imagine business was very slow during covid but the units are now starting to update. We have recently put in new matresses and now the sofas are being re-covered and the units painted.
10/10 Fremragende
Liz
20. apr. 2022
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
It was great location enjoyed our time . Close enough to everything and just out of town to enjoy peace and tranquillity
Liz
Overnattede 4 nætter i april 2022
Svar fra pam den 24. maj 2022
Thank you Liz for taking the time to review. I'm glad you had a nice stay. Yes being out of the town centre does make us a little oasis
6/10 Okay
Alan
Rejste med partner
19. apr. 2022
My husband hit his head putting the rubbish in the bins - they need to put a warning sign there. Stay for 5 days and she was reluctant to give us fresh towels.
Alan
Overnattede 4 nætter i april 2022
Svar fra pam den 24. maj 2022
Hi. I remember I upgraded you from a studio to a 1 bedroom apartment so you didn't have to use the stairs. Clean towels are provided after 3 days and a full service on the 7th day. You asked for fresh towels after 1 night. All the rooms have washing machines and dryers. I asked if your husband need any help with his head. I'm sorry this happened.
10/10 Fremragende
Kaitlyn
Rejste med familie, Rejste i en gruppe
24. mar. 2022
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely stay. Would definitely come back again.
Kaitlyn
Overnattede 1 nat i marts 2022
10/10 Fremragende
Jenny
18. mar. 2022
Jenny
Overnattede 1 nat i marts 2022
8/10 Udmærket
Mona
Rejste med familie og småbørn
19. jan. 2022
Synes godt om: Overnatningsstedets tilstand og faciliteter
Pam was fabulous she made us feel like we were part of the family you doing a fantastic job highly recommend this place the swimming pool is amazing people are very friendly walking distance to the bus stop shopping across the road nothing is too far will definitely be back.
Mona
Overnattede 7 nætter i januar 2022
Svar fra Kellie den 19. jan. 2022
Thanks so much for your feedback.
We appreciate that you enjoyed your stay and we look forward to welcoming you back again soon.
Warm Whitsunday Regards!