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Reviews of Jeru Caps Hotel

Jeru Caps Hotel
hillel 20, rabi akiva 1, Jerusalem

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 30 reviews" "
Rating 8 - Good. 4 out of 30 reviews" "
Rating 6 - Okay. 2 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Oct 2023
Response from Jeru Caps Hotel on 17 Oct 2023
Thank you for your review !

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, great place and price and met some amazing people there as well!!
Stayed 10 nights in Sep 2023
Response from jeru caps on 12 Oct 2023
Thank you

8/10 Good

Faheema

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a unique experience. I would say if you’re a light sleeper or claustrophobic maybe not the best choice for you but for those of you that aren’t, it’s a neat experience and is well affordable and worth it! The idea is genius and the bed was cozy and comfortable. The only down side is that it’s a bit snug as my “cubby” was by the bathroom door and had to squeeze/ move any time anyone was coming in or out. Would definitely stay there again.
Stayed 2 nights in Sep 2023
Response from Jeru on 24 Sept 2023
Thank you dear for your review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The capsules were private and quiet, the bathrooms were very clean and nice, the neighborhood was walkable to the old city and very convenient for public transit. I would definitely recommend.
Stayed 3 nights in Sep 2023
Response from jeru caps staff on 13 Sept 2023
Thank you very much Joanna ! we would be happy to see you again here with us!

10/10 Excellent

lupo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Jeru on 12 Sept 2023
Thank you so much dear

10/10 Excellent

sherry-lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool neighborhood, fantastic staff, clean, secure... I'll be back, thanks so much for a great option in Jerusalem ❤️
Stayed 1 night in Aug 2023
Response from jeru on 14 Aug 2023
Thank you very very much for the flattering response

10/10 Excellent

Pierre

Stayed 1 night in Aug 2023
Response from Jeru on 29 Aug 2023
Dear Pierre, thank your review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still felt private. Reception desk very gracious and advised on directions, places, etc.
Stayed 1 night in Jul 2023
Response from Jeru on 9 Aug 2023
Thank you !Hope to see you again

6/10 Okay

Michael

Ok
Response from Jeru on 13 Jun 2023
Dear Michael, first of all thank you for your review. I just wish you'd explain why you gave us such a low review. We hope you've enjoyed your stay

8/10 Good

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and stay for the value.
Stayed 12 nights in May 2023
Response from Jeru Caps Hotel on 24 May 2023
Thank youWe are glad to hear that you enjoyed our hotel, welcome to come again :)

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 4 nights in Apr 2023
Response from Jeru on 22 Apr 2023
Thank you so much dear

4/10 Poor

Veronica

Disliked: Cleanliness, room comfort
Uncomfortable and unclean
The capsules are too small which makes it an uncomfortable stay. It's just an enclosed bed, that's all. Climbing up is a hassle and not for easy everyone. My bed was not clean, full of hairs. The bathrooms are not clean either, too small, and only two showers and 3 toilets for 30 ladies. It's noisy as well and you cannot control the temperature in your capsule.
Stayed 4 nights in Mar 2023
Response from jeru caps on 27 Mar 2023
Hello Veronica ,We are very sorry to hear about your experience.We take to heart everything that has been said!We would love for you to come back to us again and maybe you can have a positive experience!

10/10 Excellent

MISUZU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from jeru caps on 27 Mar 2023
Thank you very much

10/10 Excellent

JIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great!
Great capsule hotel! all of The staff are amazingly friendly and Welcoming. the receptionist May went out of her way to help me with booking a bus since I don’t speak Hebrew. I really appreciated that! The hotel is very clean and I appreciated the complimentary glass of wine during happy hour. wifi was great and the capsules were very nicely designed and with lockers. It has affordable rates while being clean, private and great location. The only downsides were no laundry options, Shower design and no kitchen for guests. As a backpacker it’s hard not having a kitchen to store food so I don’t have to eat out everyday. Also the showers are nice but small and hard to maneuver for privacy. I would definitely stay here again and appreciated my time in Jerusalem even more thanks to this hotel!
Stayed 2 nights in Feb 2020

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved my stay
This is wonderful for anyone who can handle a tight but very comfy space I am Just learning about these accommodations and I really like the price and concept !!! Also is a cup of coffee or tea and a lively sandwich included in the morning
Stayed 3 nights in Feb 2020

10/10 Excellent

UriahM, Amsterdam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very kind staff. It was super clean, and the hospitality was more than anything I could imagine. RECOMMENDED!!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very unique, comfortable and clean. It gives you the opportunity to have a safe place to stay for a night and keep going on your trip in the morning. The capsules are neat and well equipped, the bathrooms are clean. I liked the design and the minimalistic approach. The staff was polite and helpful. Will recommend it to my friends and family. Thank you!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! great staff, really helpful and there for any problem or question. They whant the best for the guests. Everything new and super clean. Excellent. The best place to stay in Jerusalem Capsule are nice and much larger than it seems...
Stayed 1 night in Jan 2020

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Saori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大型の荷物が置けるロッカーが一部屋一つついており、またトイレとシャワーが複数かつ別れて設置されているので使い勝手が良かった。コーヒーなど飲み物はロビーにて無料で飲める。英語の堪能な受付も好印象だった。全体的に清潔。
Stayed 1 night in Oct 2023
Response from Jeru Caps Hotel on 17 Oct 2023
Thank you for your kind review ! we hope to see you again soon

10/10 Excellent

HONGYU

Stayed 2 nights in Sep 2023
Response from Jeru Caps Hotel on 22 Oct 2023
Thank you for your review

10/10 Excellent

HIROAKI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Jeru on 22 Aug 2023
Thank you so very much dear for your review

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was better than expected! Friendly staff, clean and comfortable capsules, bathrooms and showers
Stayed 1 night in Jul 2023
Response from Jeru Caps Hotel on 29 Jul 2023
Thank you Very much !!

10/10 Excellent

Richard

Liked: Cleanliness
Great staff and location. Be careful the locker cannot fit a midsized baggage. Shared bathroom is ok.
Stayed 2 nights in Jul 2023
Response from Jeru on 10 Jul 2023
Thank you dear for your review

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura a capsule è comodo ad economica Personale gentile
Response from Jeru Caps Hotel on 3 Jul 2023
Gracias

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Jeru on 11 May 2023
Thank you for your review dear (:

8/10 Good

juan roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

CHIAYUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020