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Anmeldelser af Hotel Indonesia Kempinski Jakarta

5 out of 5
Hotel Indonesia Kempinski Jakarta
Jl. MH Thamrin 1, Jakarta, Jakarta

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 268 af i alt 394 anmeldelser" "
Bedømmelse på 8 − Udmærket. 93 af i alt 394 anmeldelser" "
Bedømmelse på 6 − Okay. 18 af i alt 394 anmeldelser" "
Bedømmelse på 4 − Dårligt. 11 af i alt 394 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 394 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Han Peng

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good service and comfortable hotel, appreciated the quiet room. Convenient access to large mall and all things considered an excellent stay.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Yasuhiro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Arya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Leonardo

Overnattede 1 nat i marts 2024

10/10 Fremragende

Kania

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a pleasant experience staying at the hotel. The service is definitely top-notch
Overnattede 2 nætter i februar 2024

2/10 Forfærdeligt

CHETAN

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was very Dirty, they upgraded me to Suite and that’s also have insects 🕷️ in same.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Binte Abdul Halim

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast spread is very good. Staff service here is excellent.
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Kojima

Overnattede 1 nat i februar 2024

10/10 Fremragende

Edmund

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service every time we stay here. The restaurants in the hotel and the surrounding area are excellent. Very comfortable in a great location as everything you need is all around you in Central Jakarta. You will not regret staying at this hotel.
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Pinhowinata

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I love that the location is excellent and the room is so spacious and comfy
Overnattede 1 nat i februar 2024

10/10 Fremragende

Katsunori

Overnattede 1 nat i februar 2024

10/10 Fremragende

ALI, NOGENT SUR OISE

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Service et ecoute clientele irreprochable
Overnattede 4 nætter i februar 2024

10/10 Fremragende

Jong-seong

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Norhidayah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Kenn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good stay at Kempinski. Staff Wanda and Tiara were extremely help.
Overnattede 3 nætter i januar 2024

4/10 Dårligt

Zakky

Overnattede 3 nætter i januar 2024

10/10 Fremragende

Jimmy Gunardi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice. Enjoy
Overnattede 2 nætter i januar 2024

10/10 Fremragende

FADZILLAH AHMADI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

6/10 Okay

Daisuke

Forretningsrejsende
Synes ikke om: Service og personale
フロントの対応
フロントの対応
Overnattede 5 nætter i december 2023

10/10 Fremragende

Gopakumar

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
An iconic hotel that remains impressive! Recently refurbished with modern amenities, the Hotel Indonesia Kempinski, Jakarta, exudes a timeless charm. The front desk, concierge, breakfast buffet, and room cleaning services were not only efficient but also delivered with a friendly touch. Access to the executive lounge was a highlight, with an exceptional team ensuring a delightful experience. Overall, our stay in Jakarta was greatly enhanced by the hotel's ambiance and services.
Overnattede 3 nætter i december 2023

10/10 Fremragende

CHO

Overnattede 2 nætter i december 2023

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent reception service
The reception is just too professional and friendly, I’ll definitely come back again !
Overnattede 3 nætter i december 2023

8/10 Udmærket

Mustafa

Overnattede 2 nætter i november 2023

10/10 Fremragende

BYUNGCHUL

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
서비스, 친절도
Overnattede 1 nat i november 2023

10/10 Fremragende

Ade

Overnattede 1 nat i november 2023

8/10 Udmærket

Jacob

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff is wonderful and attentive. Great breakfast. Hotel is a bit dated and worn. Air conditioner in the room wouldn’t go cooler than 20c.
Overnattede 1 nat i november 2023

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Returned trip. Best hotel, near to shopping. Excellent staff. Must try Bubur Ayam.
Overnattede 1 nat i november 2023

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect Hotel!
Overnattede 6 nætter i oktober 2023

8/10 Udmærket

Tsogbadrakh

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was a bit old but everything good
Overnattede 3 nætter i september 2023

10/10 Fremragende

kamal, coppell

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i september 2023

8/10 Udmærket

Keita

Forretningsrejsende
Synes godt om: Rengøring, faciliteter
food was good
Overnattede 3 nætter i september 2023

10/10 Fremragende

Saiful Bahari

Overnattede 1 nat i august 2023

10/10 Fremragende

Kenn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2023

10/10 Fremragende

Norio

Overnattede 1 nat i august 2023

8/10 Udmærket

Raymond, Danville

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is nice; rooms are well appointed. Nice beds, great toilets and bathtub. Not quite at the top level for amenities provided. Bare minimum number of towels, in room coffee, no iron and board. They are happy to provide if you call. Staff is mostly friendly. Good gym and pool.
Overnattede 2 nætter i juli 2023
Svar fra TB den 31. jul. 2023
Dear Raymond,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

10/10 Fremragende

Veronica s

Overnattede 1 nat i juli 2023
Svar fra TB den 26. jul. 2023
Dear Veronica,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

10/10 Fremragende

Sarina

Overnattede 3 nætter i juli 2023

10/10 Fremragende

Zuhair

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra TB den 21. jul. 2023
Dear Zuhair,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

8/10 Udmærket

Carol Ann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Business couple
Fantastic choice of gluten free options , friendly staff, great location and next to thr shopping mall. Friendly staff. We will be back. Location of room is important as some facing the main roundabout can be noisey.
Overnattede 4 nætter i februar 2023
Svar fra TB den 21. jul. 2023
Dear Carol Ann,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It's 3-Star Hotel
The carpet on the floor of the guest room corridor was dirty throughout. And the breakfast was not tasty enough to be a 5-star hotel, and there was not enough variety. The hair dryer outlet in the bathroom was broken, the room lights could only be turned on and off with the master switch, which was inconvenient, and the TV had to be unplugged and reset each time before it could be viewed properly.
Overnattede 3 nætter i juli 2023
Svar fra TB den 12. jul. 2023
Dear Valued Guest,We are truly sorry about your unpleasant experience at our hotel, particularly about the issues that you have mentioned. We have addressed these issues to the team to ensure that we are consistent with the standard that we stand for and we hope that you could give us a chance to prove that we can do better in the future. Dedicated training will definitely be reemphasized in order to improve the service and attentiveness which then can be extended to our valuable guests.Your remarks will definitely help us to consistently reach the level of excellence that you expect at Hotel Indonesia Kempinski Jakarta. Please rest assured that we will always strive to improve our service. We do hope that this unfortunate experience will not deter you from returning to our hotel.Please let us know if we can be of any further assistance to you, in order to make your upcoming visit much better with impeccable services that you deserved.Best regards,Harald FitzekGeneral Manager

10/10 Fremragende

Rene

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Always perfect service, rooms, beds, small suprises and food and welcoming.
Overnattede 2 nætter i juli 2023
Svar fra TB den 5. jul. 2023
Dear Rene,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

10/10 Fremragende

Saiful Bahari

Overnattede 2 nætter i juni 2023
Svar fra TB den 4. jul. 2023
Dear Saiful Bahari,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

10/10 Fremragende

Rasida

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i juni 2023
Svar fra TB den 28. jun. 2023
Dear Rasida,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2023
Svar fra TB den 20. jun. 2023
Dear Valued Guest,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

8/10 Udmærket

TOKIKO

Overnattede 3 nætter i juni 2023
Svar fra TB den 19. jun. 2023
Dear Tokiko,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Harald FitzekGeneral Manager

10/10 Fremragende

Li

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very detail service
Overnattede 5 nætter i maj 2023
Svar fra TB den 11. maj 2023
Dear Li,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Erwin HendrawanHotel Manager

10/10 Fremragende

Wan Amira Nabilah

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I feel like home.. the best hotel i’ve ever been.
Overnattede 5 nætter i marts 2023
Svar fra TB den 13. mar. 2023
Dear Wan Amira Nabilah,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Sjefke JansenGeneral Manager

10/10 Fremragende

Adrian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i februar 2023
Svar fra TB den 6. mar. 2023
Dear Adrian,Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your ratings have undoubtedly become a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Sjefke JansenGeneral Manager