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Anmeldelser af d'primahotel Airport Jakarta Terminal 1A

2 out of 5
d'primahotel Airport Jakarta Terminal 1A
Termina 1A, Arrival Gate, Soekarno Hatta Jakarta Airport, Tangerang

Anmeldelser

6,0
Bedømmelse på 10 − Fremragende. 7 af i alt 89 anmeldelser" "
Bedømmelse på 8 − Udmærket. 25 af i alt 89 anmeldelser" "
Bedømmelse på 6 − Okay. 24 af i alt 89 anmeldelser" "
Bedømmelse på 4 − Dårligt. 19 af i alt 89 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 89 anmeldelser" "

7,2/10

Rengøring

7,2/10

Service og personale

5,8/10

Faciliteter

5,8/10

Overnatningsstedets tilstand og faciliteter

5,8/10

Miljøvenligt

Anmeldelser

6/10 Okay

KAZUMI

Synes godt om: Værelsets komfort
Overnattede 2 nætter i februar 2024

2/10 Forfærdeligt

JUAN E

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Never stay here
Ok this hotel it is hole in the ground no windows not light very very small and so hard to find if you arrives in terminal 3 you have move to terminal 1 is so hard to find trasportacion to 1.30 hours to get yo terminal 1 to 3 at 3 am
Overnattede 1 nat i februar 2024

8/10 Udmærket

SHINSUB

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean and cozy
Overnattede 1 nat i januar 2024

4/10 Dårligt

Wudchara

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra d'primahotel den 29. jan. 2024
Dear Mr/Mrs Wudchara.Thank you for visiting d’primahotel Manajemen Indonesia!We are very sorry for the inconvenience caused during the stay. Thank you for the rating and review that have been given, which means a lot for us to continue to improve the quality of our services. We look forward to welcoming you again at d’primahotel with an improvement services.Warm Regards,Management d’primahotel

2/10 Forfærdeligt

Anthony

Rejste med familie, Rejste i en gruppe
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
What a dump.
No lift to reception . Only many stairs. Room tiny . Dreadful over sized pillows. Crazy hot thick bedding. Shower drain totally blocked flooded bathroom. Nothing was done except 1 extra towel provided. Never stay there again.
Overnattede 1 nat i januar 2024
Svar fra d'primahotel den 29. jan. 2024
Dear Mr/Mrs Anthony.Thank you for visiting d’primahotel Manajemen Indonesia!We are very sorry for the inconvenience caused during the stay. Thank you for the rating and review that have been given, which means a lot for us to continue to improve the quality of our services. We look forward to welcoming you again at d’primahotel with an improvement services.Warm Regards,Management d’primahotel

8/10 Udmærket

Emily

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i september 2023

2/10 Forfærdeligt

Craig

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worst ever
Air conditioning not working. No lift 31 steps to room Repair starts to take air cond apart to try and fix and all i wanted was to sleep. Checked in after midnight. This was after being svammed at yhe airport .being chsrged $55 au for visa i did not need as an Australuan passport holder. And no card payments available.
Overnattede 1 nat i september 2023

2/10 Forfærdeligt

Sylvestre

Overnattede 1 nat i august 2023

6/10 Okay

Grant

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
It's a layover hotel, it's as expected
Overnattede 1 nat i september 2023

2/10 Forfærdeligt

Alan

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
The room was so hot and AC doesn't work.
Overnattede 1 nat i august 2023

6/10 Okay

Nicholas

Synes ikke om: Rengøring
Overnattede 1 nat i juli 2023

4/10 Dårligt

Kyoko

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
ターミナル1からの早朝便を利用するために宿泊しました。 直前に予約したのと、寝るだけだったのでヨシとしますが、色々考えて予約したのだったらちょっとガッカリかもしれません。 良い点 ・場所は最高。T1から徒歩3分くらい。 　よって、飲食店なども近い。 ・フロントなどのスタッフは親切。 良くない点 ・フロントが2階なのに階段しかない ・シャワールームとトイレの境に壁はあるがドアがなく、トイレエリアも濡れる ・洗面所のドアノブが取れた。別の部屋も取れそうだった。 ・鍵がおかしい部屋がある。一度外に出てから再度入ろうとすると鍵が開かなくて、いちいちフロントスタッフを呼ばなくてはいけない。 他の部屋でも同じ現象が起きていたので、よくあることのよう。
Overnattede 1 nat i august 2023

10/10 Fremragende

Ulf

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great staff!
Overnattede 1 nat i juli 2023

6/10 Okay

Charles

Rejste med partner
Synes godt om: Rengøring, service og personale
The room in the photo is deceiving. Our room HS a 1 foot perimeter around the bed to tightly squeeze and walk around. The staff was nice the the room was quiet.

8/10 Udmærket

Hiromi

Synes godt om: Service og personale
ターミナル１利用者には便利です。ほぼ空港内なので店舗も多いので飲食等困りません。店舗が並ぶ中にホテルの入口があるので見逃さないようにした方がいいです。室内は、まあこんなものかなという感じ、清掃は行き届いていました。ホテルスタッフは親切で、ターミナル３から早朝出発便に乗るための移動手段の相談にも親身に対応してくれました。スカイトレインの始発だと間に合わない（コロナ以降列車の始発時刻が遅くなっていて私の行った時点では無理でした）シャトルバスは辞めた方がいい、タクシー高いけどタクシーをすすめると値段も含めアドバイス貰い無事飛行機搭乗出来ました。スカイトレインの時刻も定常になれば、タミーナル２や３の利用者にも便利になると思います。
Overnattede 1 nat i maj 2023

4/10 Dårligt

?

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
夜中に清掃？メンテナンス？をしていたらしく、うるさくて眠れなかった。wifiは電波が弱くほとんど使えない。乗り継ぎで一泊したが、国際線ターミナルから遠く（歩けない）、エアポートトレインが運休していたこともあり、空港内とはいえ不便だった。
Overnattede 1 nat i juni 2022

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i april 2020

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
A room with no windows. Bigger than a pod but not much more comfortable
Overnattede 1 nat i februar 2020
Svar fra AZIZ den 29. feb. 2020
Dear Our Guest Greetings from D’primahotel Airport Jakarta Terminal 1A Thank you for staying with us and for taking the time to express your concerns. We are very regretful to hear that you did not enjoy your stay with us. Kindly accept our most sincere apologies for this experience. I have personally addressed your comments with our internal team, and we will do our best to follow it up, as we want to ensure the comfort for all of our guests and to meet their expectations. We sincerely hope that you will give us the opportunity to welcome you back to give the experience you would rightly expect. Sincerely yours, Aziz Fadillah Manager In-Charge

4/10 Dårligt

Shizue

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2020
Svar fra Manager den 17. feb. 2020
Dear Shizue, Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you for staying with us and for taking the time to express your concerns. We are very regretful to hear that you did not enjoy your stay with us. Kindly accept our most sincere apologies for this experience. I have personally addressed your comments with our internal team, and we will do our best to follow it up, as we want to ensure the comfort for all of our guests and to meet their expectations. We sincerely hope that you will give us the opportunity to welcome you back to give the experience you would rightly expect. Sincerely yours, Aziz Fadhillah Manager In-Charge

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2019
Svar fra AZIZ den 30. dec. 2019
Dear Our Guest Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you for taking your time to review our hotel. We are glad to know that you had a great experience during your stay with us. Your review has been warmly welcome by our team and we will stay focus to improve our product and service in order to fulfill our guest's satisfaction. Once again thank you and we looking forward to welcome you again very soon. Sincerely yours, Aziz Fadillah Manager In-Charge

6/10 Okay

Verificeret rejsende

Overnattede 1 nat i november 2019
Svar fra AZIZ den 30. dec. 2019
Dear Our Guest Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you for taking your time to review our hotel. We are glad to know that you had a great experience during your stay with us. Your review has been warmly welcome by our team and we will stay focus to improve our product and service in order to fulfill our guest's satisfaction. Once again thank you and we looking forward to welcome you again very soon. Sincerely yours, Aziz Fadillah Manager In-Charge

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Best bet if you need to stay right by the airport.
The location right at the airport is great and the room is very basic, no windows but clean. Staff are friendly. The walls are paper thin and I could hear our next door neighbour's phone vibrate in their room. Also pretty sure there are rodents running around inside the walls/ ceiling - I couldn't sleep one bit.
Overnattede 1 nat i oktober 2019
Svar fra Aziz Fadhillah den 25. nov. 2019
Dear Sir/Madam, Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you for staying with us and for taking the time to express your concerns. We do apologize for the inconvenience that you experienced during your stay with us related to noisy and rodents that you have heard from your guest room. Together with our Chief Engineering, we will immediately do some investigation and do immediate actions to repair it. We will also do some repairment in our guest room wall and wishing there will be no more complaint from our guest. We sincerely hope that you will give us the opportunity to welcome you back to give the experience you would rightly expect. Sincerely yours, Aziz Fadhillah Manager In-Charge

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
방음이 안되서 너무나 시끄러움 그리고 조식이 헐 빵한조각과 커피 지리적으론 좋은데 아침먹고 나와서 아침사먹었습니다
Overnattede 1 nat i november 2019
Svar fra Aziz Fadhillah den 25. nov. 2019
Dear Sir/Madam, Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you for staying with us and for taking the time to express your concerns. We do apologize for the inconvenience that you experienced during your stay with us related to noisy. We will share to the team, do our best to follow it up and do some actions needed, as we want to ensure our guests meet their expectations. We sincerely hope that you will give us the opportunity to welcome you back to give the experience you would rightly expect. Sincerely yours, Aziz Fadhillah Manager In-Charge

6/10 Okay

Verificeret rejsende

乗継に便利
早朝出発の国内線を利用したので、近くて便利でした。
Overnattede 1 nat i august 2019
Svar fra Aziz den 10. sep. 2019
Dear Guest Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you for staying with us and for taking the time to express your concerns. We are very regretful to hear that you did not enjoy your stay with us. Kindly accept our most sincere apologies for this experience. I have personally addressed your comments with our internal team, and we will do our best to follow it up, as we want to ensure the comfort for all of our guests and to meet their expectations. We sincerely hope that you will give us the opportunity to welcome you back to give the experience you would rightly expect. Sincerely yours, Aziz Fadillah Manager In-Charge

10/10 Fremragende

Takato

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
ジャカルタ空港ターミナル１のリーズナブルなホテル
ANAでターミナル３に到着したのでスカイトレインで約１０分でターミナル１に移動。目の前が１Bなので向かって左の１Aに３分程度移動するとホテルがあります。問題なく利用できました。朝食はパイとコーヒーをサーブしてくれました。また利用します。
Overnattede 1 nat i august 2019
Svar fra Aziz den 27. aug. 2019
Dear Mr. Takato Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you very much for staying with d’primahotel Airport Jakarta Terminal 1A and glad to hear that you had an enjoyable stay during your visit to Tangerang City. Your valuable feedback related to our hotel services from our staff is really appreciated. We will definitely share this to the staff and also encourage their spirit to improve and provide better service to all of our guest in the future. Mr. Takato, once again thank you and we look forward to having you back to d’Primahotel Airport Jakarta Terminal 1A Sincerely yours, Aziz Fadillah Manager In-Charge

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
エアコンをOFFにできない。予め知っていたため、問題はなかった。 お湯が出るまで数分かかる。
Overnattede 2 nætter i august 2019
Svar fra Aziz den 27. aug. 2019
Dear Guest Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you very much for staying with d’primahotel Airport Jakarta Terminal 1A and glad to hear that you had an enjoyable stay during your visit to Tangerang City. Your valuable feedback related to our hotel services from our staff is really appreciated. We will definitely share this to the staff and also encourage their spirit to improve and provide better service to all of our guest in the future. Once again thank you and we look forward to having you back to d’Primahotel Airport Jakarta Terminal 1A Sincerely yours, Aziz Fadillah Manager In-Charge

2/10 Forfærdeligt

SEUNG CHUL

Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
고시원
고시원같은 곳 너무 작고 창문이 없음
Overnattede 1 nat i august 2019
Svar fra Aziz den 8. aug. 2019
Dear Mr. Seung Chull Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you for staying with us and for taking the time to express your concerns. We are very regretful to hear that you did not enjoy your stay with us. Kindly accept our most sincere apologies for this experience. I have personally addressed your comments with our internal team, and we will do our best to follow it up, as we want to ensure the comfort for all of our guests and to meet their expectations. We sincerely hope that you will give us the opportunity to welcome you back to give the experience you would rightly expect. Sincerely yours, Aziz Fadillah Manager In-Charge

8/10 Udmærket

virva

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lentokenttäterminaali sijainti= palvelut lähellä.
Yllättävän hyvä kokemus. Hieman kuului tv:n tms ääniä välillä muttei pahasti häirinnyt. Voin suositella.
Overnattede 1 nat i juli 2019
Svar fra AZ den 24. jul. 2019
Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you very much for staying with d’primahotel Airport Jakarta Terminal 1A and glad to hear that you had an enjoyable stay during your visit to Tangerang City. Your valuable feedback related to our hotel services from our staff is really appreciated. We will definitely share this to the staff and also encourage their spirit to improve and provide better service to all of our guest in the future. Once again thank you and we look forward to having you back to d’Primahotel Airport Jakarta Terminal 1A Sincerely yours, Aziz Manager In-Charge

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
遅く到着したのですが、笑顔で迎え入れてくれました。丁寧な対応、ありがとうございました。
Overnattede 1 nat i juli 2019
Svar fra AZIZ den 24. jul. 2019
Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you very much for staying with d’primahotel Airport Jakarta Terminal 1A and glad to hear that you had an enjoyable stay during your visit to Tangerang City. Your valuable feedback related to our hotel services from our staff is really appreciated. We will definitely share this to the staff and also encourage their spirit to improve and provide better service to all of our guest in the future. Once again thank you and we look forward to having you back to d’Primahotel Airport Jakarta Terminal 1A Sincerely yours, Aziz Fadillah Manager In-Charge

8/10 Udmærket

L

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2019
Svar fra Aziz den 4. jul. 2019
Dear Guest Greetings from D’primahotel Airport Jakarta Terminal 1A Thank you for taking your time to review our hotel. We are glad to know that you had a great experience during your stay with us. Your review has been warmly welcome by our team and we will stay focus to improve our product and service in order to fulfill our guest's satisfaction. Once again thank you and we looking forward to welcome you again very soon. Sincerely yours, Aziz Fadillah Manager In-Charge

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The location is perfect for transiting passengers. My main grumble is that the 'free shuttle' is clearly dependent on their mood. First I was told it didn't exist, then I was told there would be one but only very early in the morning. My stay was brief, at less than six hours, but during that time I had to ensure drilling next door (random), rats running along the ceiling above, and someone being loudly sick twice in the wee hours. Not exactly a comfortable stay but it did the job. No window in my room. Decent shower.
Overnattede 1 nat i juni 2019
Svar fra Erisa den 26. jun. 2019
Dear Mr.Mrs Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you for staying with us and for taking the time to express your concerns. We are very regretful to hear that you did not enjoy your stay with us. Kindly accept our most sincere apologies for this experience. I have personally addressed your comments with our internal team, and we will do our best to follow it up, as we want to ensure the comfort for all of our guests and to meet their expectations. We sincerely hope that you will give us the opportunity to welcome you back to give the experience you would rightly expect. Sincerely yours, Front Desk

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2019
Svar fra AZIZ den 1. jun. 2019
Dear Guest, Greetings from d’Primahotel Airport Jakarta Terminal 1A Thank you for taking your time to review our hotel. We are glad to know that you had a great experience during your stay with us. Your review has been warmly welcome by our team and we will stay focus to improve our product and service in order to fulfill our guest's satisfaction. Once again thank you and we looking forward to welcome you again very soon. Sincerely yours, Aziz Fadillah Manager In-Charge

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
冷房がきつ過ぎて弱めて欲しいと依頼したら、ヒーターを用意してくれました。
Overnattede 1 nat i april 2019
Svar fra AZIZ den 22. maj 2019
Dear Guest, Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you for staying with us and for taking the time to express your concerns. We do apologize for the inconvenience that you experienced during your stay with us related. We will share to the team and do our best to follow it up , as we want to ensure our guests meet their expectations. We sincerely hope that you will give us the opportunity to welcome you back to give the experience you would rightly expect. Sincerely yours, Aziz Fadillah Manager In-Charge

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
ターミナル1にあり、早朝便だってので助かりました。
Overnattede 1 nat i maj 2019
Svar fra AZIZ den 22. maj 2019
Dear Guest Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you for taking your time to review our hotel. We are glad to know that you had a great experience during your stay with us. Your review has been warmly welcome by our team and we will stay focus to improve our product and service in order to fulfill our guest's satisfaction. Once again thank you and we looking forward to welcome you again very soon. Sincerely yours, Aziz Fadillah Manager In-Charge

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2019
Svar fra Aziz den 22. maj 2019
Dear Guest Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you for taking your time to review our hotel. We are glad to know that you had a great experience during your stay with us. Your review has been warmly welcome by our team and we will stay focus to improve our product and service in order to fulfill our guest's satisfaction. Once again thank you and we looking forward to welcome you again very soon. Sincerely yours, Aziz Fadillah Manager In-Charge

6/10 Okay

Heather

Synes godt om: Rengøring, værelsets komfort
Good enough
It worked for catching up on sleep after long travel - dark and quiet. I am 5’3 so I fit in bathroom ok but I don’t think anyone taller then me would have been able too. It was a bit pricy if you only plan on sleeping - but it was convenient location at terminal 1a.. I did take a taxi because plane was delayed and I arrived 2am and was told train between terminals no longer runs that late.
Overnattede 1 nat i april 2019
Svar fra Aziz den 22. maj 2019
Dear Guest Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you for taking your time to review our hotel. We are glad to know that you had a great experience during your stay with us. Your review has been warmly welcome by our team and we will stay focus to improve our product and service in order to fulfill our guest's satisfaction. Once again thank you and we looking forward to welcome you again very soon. Sincerely yours, Aziz Fadillah Manager In-Charge

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2019
Svar fra Aziz den 22. maj 2019
Dear Guest Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you for taking your time to review our hotel. We are glad to know that you had a great experience during your stay with us. Your review has been warmly welcome by our team and we will stay focus to improve our product and service in order to fulfill our guest's satisfaction. Once again thank you and we looking forward to welcome you again very soon. Sincerely yours, Aziz Fadillah Manager In-Charge

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
部屋は小さめですが、トランジットには不足なし。 ターミナル１の端の方なので、LionAirへの乗り換えには便利ですが、ターミナル２やターミナル３への乗り換えは、スカイトレインの駅が少し遠いこともあって、やや不便です。
Overnattede 1 nat i marts 2019
Svar fra AZIZ den 5. apr. 2019
Dear , Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you very much for staying with d’primahotel Airport Jakarta Terminal 1A and glad to hear that you had an enjoyable stay during your visit to Tangerang City. Your valuable feedback related to our hotel services from our staff is really appreciated. We will definitely share this to the staff and also encourage their spirit to improve and provide better service to all of our guest in the future. Mr. xxx, once again thank you and we look forward to having you back to d’primahotel d’primahotel Airport Jakarta Terminal 1A Sincerely yours, Aziz Fadillah Manager In-Charge

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
ウオッシュタオルがおいてなく、足ふきマットで体を洗った。 部屋に窓がなく、トイレも狭い。２度と泊まらない。
Overnattede 1 nat i marts 2019
Svar fra Aziz den 17. mar. 2019
Dear, Greetings from d’primahotel Airport Jakarta Terminal 1A Thank you for staying with us and for taking the time to express your concerns. We do apologize for the inconvenience that you experienced during your stay with us related. We will share to the team and do our best to follow it up , as we want to ensure our guests meet their expectations. We sincerely hope that you will give us the opportunity to welcome you back to give the experience you would rightly expect. Sincerely yours, Aziz Fadillah Manager In-Charge

2/10 Forfærdeligt

John

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Terrible hotel. Overpriced single room. Aircon on freezing cold with no control. No Wi-Fi.
Overnattede 1 nat i december 2018

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
I wrote them to give me a room in a higher floor, for the good view. But they gave me a room in the 1st floor, quite small, WITHOUT any window!!, and the air condition couldn't turned off because it was organized from the hotel for all the rooms. Good, that I only had to stay one night. I couldn't sleep well.
Overnattede 1 nat i december 2018
Svar fra Aziz den 11. mar. 2019
Warmest Greeting Thank you for choosing dprimahotel Airport Jakarta for your last visit. We apologize for your inconvenience and we will improve and improve our services. we hope this will not prevent you from staying with us during your next visit to Jakarta. Best Regards

8/10 Udmærket

WYNN

Check-in was fuss free. Room was adequate for a short stopover.
Overnattede 1 nat i november 2018
Svar fra BILAL den 1. dec. 2018
We are happy that you enjoyed your stay with us. thank you for your kind comments. We do hope you will stay again with us when you next visit Jakarta. Best Wishes

6/10 Okay

Verificeret rejsende

ターミナル1にあるが、モノレールが4時過ぎから走っている為、 JALであれば早朝便には 十分間に合う。トランジットに最適。
Overnattede 2 nætter i oktober 2018
Svar fra BILAL den 14. okt. 2018
We are happy that you enjoyed your stay with us. thank you for your kind comments. We do hope you will stay again with us when you next visit Jakarta. Best Wishes

4/10 Dårligt

Valenti

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Not so convenient as seems
As our flight left at 3.10 am and we had to check-in at 1.30 am, we decided to book this hotel that was in the same terminal (we were stay before at other d'Prima) The first problem we found is that the reception is on the first floor without a lift and without bell service to help travelers with luggage (something more than foreseeable in a hotel inside the airport, right?) The room was correct and silent as we wished, but the problem came for the breakfast that was included in the price of the room: they indicated that at the time we had to check-out there was no breakfast service. Right next to the reception there was the cafeteria with buns, so, as in our room was a coffee ketle (but only 1 coffee bag for 2 people), we asked them to provide us with another coffee bag and a couple of buns to take away . There the terrible dilemma began: they had to consult the manager... From 6:00 pm to 8:00 pm we had to go for 3 times to reception to ask please again for another coffe bag (I did not understand that if the reservation was for two people they could only give us a single bag of coffee instead of two) and that it would be so difficult to give us permission to take the two buns that were just in front. Finally and after 2 precious hours of sleep lost, the manager (who did not appear at any time although I explicitly requested to see him) agreed to our request and we were able to go to bed. I wrote a claim at reception and days later we received an email apologizing.
Overnattede 1 nat i august 2018
Svar fra BILAL den 14. okt. 2018
Thank you for choosing dprimahotel for your recent stay. We apologize for any service failure you may have experienced at our Front Desk. We have procedure approval for special request, We hope this will not deter you from staying with us during your next visit to Jakarta. Best Wishes

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2018
Svar fra -BILAL- den 14. okt. 2018
We thank you for your kind review, and we do hope you will stay with us again on your next visit to Jakarta. Best Wishes

8/10 Udmærket

Atsushi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Japanese small businesses hotel level
Simple and clean. Although this is located at airport, it’s reasonable for Japanese. The location is a little difficult to find. 清潔で設備もアメニティも日本のビジネスホテル並みに整っており、空港内にしては価格も手頃かと思います。ちょっとわかりにくいところにありますので注意下さい。
Overnattede 1 nat i september 2018
Svar fra BILAL den 14. okt. 2018
We thank you for your kind review, We apologize for our locatio, and We hope this will not deter you from staying with us during your next visit to Jakarta. Best Wishes

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
早朝発便利用ならここ!
早朝発の国内線利用のため前泊の宿をここに決めました。入り口は狭いですがフロントも部屋も清潔でアメニティもそろっていて満足しました。他の方の口コミにあるように窓はありませんが、夜から早朝にかけての暗い時間帯の滞在では気になりませんでした。
Overnattede 1 nat i august 2018
Svar fra BILAL den 14. okt. 2018
-Thank you for choosing to stay with d'primahotel airport jakarta 1A, We are delighted you enjoyed your stay. We look forward to welcome you back on a possible future visit. Best Wishes

4/10 Dårligt

Marcelo, Washington D.C.

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
"Room with a view", seriously?
Orbitz room options lists "room with a view". I didn't get the joke. The room has no windows. This is not an option for the claustrophobic... You have to be extremely tired and pass out to not be bothered by the lack of a window. The location is convenient for the the Domestic Terminal only. If you flying internationally, there are other hotel options close by the airport. Staying at the Terminal 1A will require a shuttle or taxi to the international terminal. If you gonna have to use a shuttle anyway, may as well go to a better room.
Overnattede 1 nat i august 2018
Svar fra BILAL den 29. aug. 2018
Hello Mr, marcelo - Thank you for choosing dprimahotel Terminal 1A for your recent stay. We apologize for any inconvenience caused we don't have view room. We hope this will not deter you from staying with us during your next visit to Jakarta. Best Wishes

8/10 Udmærket

Roel

Handig maar niet voor lange mensen.
Voldeed voor het doel: op luchthaven blijven en geen tijd verliezen met taxi reizen. Maar minder geschikt voor personen langer dan 1.80, en ontbijt was beperkt.
Overnattede 1 nat i august 2018
Svar fra BILAL den 29. aug. 2018
Hello Mr Roel We are happy that you enjoyed your stay with us. thank you for your kind comments. We do hope you will stay again with us when you next visit Jakarta. Best Wishes

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Location is convenient for stopovers. The water power for the shower was very week. Took me 20 minutes to take a simple shower!
Overnattede 1 nat i august 2018
Svar fra BILAL den 17. aug. 2018
Thank you for choosing dprimahotel Airport Jakarta for your recent stay. We apologize for any inconvenience for The shower . we hope this will not deter you from staying with us during your next visit to Jakarta. Best Wishes