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Anmeldelser af ITC Rajputana, A Luxury Collection Hotel, Jaipur

5 out of 5
ITC Rajputana, A Luxury Collection Hotel, Jaipur
Palace Road Rajasthan, Jaipur, Rajasthan

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 337 af i alt 574 anmeldelser" "
Bedømmelse på 8 − Udmærket. 154 af i alt 574 anmeldelser" "
Bedømmelse på 6 − Okay. 44 af i alt 574 anmeldelser" "
Bedømmelse på 4 − Dårligt. 24 af i alt 574 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 574 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel - udsøgt gastronomi
Dejligt ophold, men lidt underligt at der skal betales for wi-fi

6/10 Okay

Poul

Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
Slidt
Hotellet bar præg af stort slid og levede ikke op til mine forventninger til et ITC hotel.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vi ville vælge dette hotel igen
Et dejligt og meget flot hotel med en god beliggenhed (20 min. in taxi from) Palace City.

10/10 Fremragende

Henrik P, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Robbie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Shruti at front desk is very nice and very accommodating. Made sure we have the best experience in ITC which we did.. Definitely would reccomend ITC Rajputana Jaipur
Overnattede 1 nat i april 2024

6/10 Okay

Gurudas, ISELIN

Rejste med familie
Synes godt om: Service og personale, faciliteter
Their Heritage rooms are good but adjacent areas are not cleaned properly and not maintained properly. Carpets are dirty and full of moisture
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Rupinder

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was beautiful. Food was great. Service was unbeatable. Only issue was there was no good place to walk outside the resort.
Overnattede 3 nætter i februar 2024

8/10 Udmærket

Jonathan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel. We didn't eat at their fine dining restaurant. We thought the food at their other restaurants was good (not great) but the service throughout the hotel was fabulous and the bed was so comfortable.
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Aegis

Overnattede 2 nætter i februar 2024

8/10 Udmærket

howie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bathroom was outdated with a shower in the tub. I asked the front desk to change and they said they would but never did. In general the staff wasn't bad, but wasn't great either.
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Menaka

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful and Excellent Service
Overnattede 2 nætter i december 2023
Svar fra ITC RAJPUATANA den 3. jan. 2024
Dear Ms. Menaka,Namaste !I wish to appreciate and thank you for the rating and comments shared with us in your review.We look forward to the pleasure of welcoming you back.Warm regards,Deependra RanaGeneral Manager

2/10 Forfærdeligt

Amit

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
Not recommended- inadequate staff & not trained
Every single aspect of service was rubbish. From luggage at check-in to the worst part which was F&B. Staff didn’t have a clue about their own ordering process T JAL Mahal where we had breakfast. Half the facilities were shut (it was peak season). I will never return !!
Overnattede 3 nætter i december 2023
Svar fra ITC RAJPUATANA den 3. jan. 2024
Dear Mr. Amit,Namaste!We thank you for taking the time to share your feedback.I am deeply concerned with the feedback and it is disheartening to know that you did not have a pleasant experience during your recent stay.I would like to assure you that I am personally investigating the details and shall address the same in all seriousness it deserves.Warm regards,Deependra RanaGeneral Manager

10/10 Fremragende

Raymond P

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent dining and lounge/bar. Staff was very friendly and professional.
Overnattede 3 nætter i november 2023
Svar fra ITC RAJPUATANA den 3. jan. 2024
Dear Mr. Raymond,Namaste!We thank you for taking the time to share your feedback.Warm regards,Deependra RanaGeneral Manager

6/10 Okay

Debbrat

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2023
Svar fra ITC RAJPUATANA den 3. jan. 2024
Dear Debbrat,Namaste !I wish to appreciate and thank you for the rating and comments shared with us in your review.We look forward to the pleasure of welcoming you back.Warm regards,Deependra RanaGeneral Manager

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Lovely communal areas, nice bar, good meal in Jal Mahal. Rooms a little dated. Well located. Unfortunately I Was woken up every morning before 7 by housekeeping staff outside the room talking loudly, ringtones etc.
Overnattede 3 nætter i oktober 2023
Svar fra ITC RAJPUATANA den 3. jan. 2024
Dear Guest,Namaste!We thank you for taking the time to share your feedback.I am deeply concerned with the feedback and it is disheartening to know that you did not have a pleasant experience during your recent stay.I would like to assure you that I am personally investigating the details and shall address the same in all seriousness it deserves.Warm regards,Deependra RanaGeneral Manager

10/10 Fremragende

Daniel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 2 nætter i oktober 2023

6/10 Okay

sunita

Overnattede 2 nætter i oktober 2023
Svar fra ITC RAJPUATANA den 3. jan. 2024
Dear Ms. Sunita,Namaste !I wish to appreciate and thank you for the rating and comments shared with us in your review.We look forward to the pleasure of welcoming you back.Warm regards,Deependra RanaGeneral Manager

6/10 Okay

Ajay

Rejste med familie
location is so-so. Too large with too many weddings taking place
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

TOMOSHI

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
we can see a local weddingceremony at this hotel luckily. it was interesting.
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent hotel, convenient for the Taj Mahal
Lovely hotel with good facilities and very friendly staff.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Ferruccio

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Anindita

Rejste med partner
Synes godt om: Service og personale, faciliteter
I have stayed at ITC Maurya and was looking forward to staying at ITC Rajputana but both properties are miles apart in terms of both location and rooms. ITC Rajputana is a very old property and the rooms are average at best. Breakfast was good but they messed up one of our orders for eggs. Aside from this, we took two meals at Jaipur Pavillion and they were good. The staff at the property was very professional and made efforts to make us comfortable.

10/10 Fremragende

Gagandeep

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Value for money… great location, clean rooms and excellent breakfast.
Overnattede 1 nat i september 2023

10/10 Fremragende

Rajesh

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall good property
Overnattede 1 nat i august 2023
Svar fra General Manager den 25. aug. 2023
Dear Guest,Namaste !I wish to appreciate and thank you for the rating and comments shared with us in your review.We look forward to the pleasure of welcoming you back.Warm regards,Deependra RanaGeneral Manager

10/10 Fremragende

Veeshesh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i juli 2023
Svar fra General Manager den 25. aug. 2023
Dear Guest,Namaste !I wish to appreciate and thank you for the rating and comments shared with us in your review.We look forward to the pleasure of welcoming you back.Warm regards,Deependra RanaGeneral Manager

10/10 Fremragende

khyati

Rejste i en gruppe
Synes godt om: Faciliteter
Good
Overnattede 2 nætter i juli 2023
Svar fra General Manager den 25. aug. 2023
Dear Guest,Namaste !I wish to appreciate and thank you for the rating and comments shared with us in your review.We look forward to the pleasure of welcoming you back.Warm regards,Deependra RanaGeneral Manager

2/10 Forfærdeligt

Akshi

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
I had my worst experience in this 5 star property. 1. The breakfast was not of good quality. 2. Door of our room and towards balcony was broken. 3. The spa experience could have been better but the spa manager only smiled once we made the payment. 4. Worst of all, they threw my belongings and did not cooperate at all. I called them multiple times, went to reciption to understand what has happened but noone was taking the responsibility for it. 5. The person who was managing the swimming pool area was also rude. 6. Very small rooms. Worst worst experience ever. Highly disappointing. No respect for guests. No facilities. Only the cleaning staff was humble. Unprofessional managers.
Overnattede 2 nætter i juli 2023
Svar fra General Manager den 25. aug. 2023
Dear Guest,Warm greetings from ITC Rajputana !I would like to take this opportunity to thank you for choosing to stay at ITC Rajputana and for your feedback.We have made a note of your observations on areas which need improvement and we regret the inconvenience caused to you due to this. I would like to assure you that we are investigating the details and assure you of the necessary corrective actions.We value your patronage and look forward to your continued support.Warm regards,Deependra RanaGeneral Manager

4/10 Dårligt

Anjana

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Deependra den 10. jul. 2023
Dear.Ms.Anjana,Namaste and Greetings from ITC Rajputana !We are concerned that you have had occasion to rate us so low. May we request for information on your specific concern so that we are able to address it better.Warm regardsDeependra RanaGeneral Manager

8/10 Udmærket

Simrit

Rejste med familie
Good place. Could be cleaner. But good overall.
Overnattede 3 nætter i juni 2023
Svar fra Deependra den 10. jul. 2023
Dear Guest,Namaste !Thank you for sharing your feedback with us.I look forward to the pleasure of welcoming you back.Warm regards,Deependra RanaGeneral Manager

10/10 Fremragende

Rachita

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The stay was great, good food very clean and the best part it's pet friendly...only the bathrooms need to be renovated which I was told that they are being renovated...location is central overall a good place for family holidays
Overnattede 2 nætter i juni 2023
Svar fra Deependra Rana den 28. jun. 2023
Dear Ms.Rachita,Greetings from ITC Rajputana !We are grateful for the overall positive comments you have made regarding our hotel and its services. The team and I, look forward to your continued visits and assure you of our best attention at all times.Warm regards,Deependra RanaGeneral Manager

10/10 Fremragende

Asmita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing property and wonderful staff!!
Overnattede 1 nat i juni 2023
Svar fra Deependra Rana den 28. jun. 2023
Dear Ms.Asmita,Greetings from ITC Rajputana !We are grateful for the overall positive comments you have made regarding our hotel and its services. The team and I, look forward to your continued visits and assure you of our best attention at all times.Warm regards,Deependra RanaGeneral Manager

10/10 Fremragende

Pankaj

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
From check in to check out, the entire stay was amazing with friendly and courteous staff at every point of contact. The dining experience was particularly amazing, the highlight of every day being the vast spread for breakfast, something for every palate and dietary consideration - and if it was available, the staff found a way to make something wonderful to suit our and our kids needs. Very clean, family friendly and centrally located in the heart of Jaipur. Would highly recommend this and any ITC line of hotels.
Overnattede 6 nætter i juni 2023
Svar fra Deependra Rana den 15. jun. 2023
Dear Mr.Pankaj,Greetings from ITC Rajputana!It gives us great pleasure to know that overall you had a comfortable stay. The entire team feels encouraged by your kind words of appreciation.We do hope you will have an opportunity to visit Jaipur soon and stay with us on your next visitWe look forward to the pleasure of welcoming you back.Warm regards,Deependra RanaGeneral Manager

6/10 Okay

Punit

Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Overnattede 1 nat i april 2023
Svar fra Deependra Rana den 5. maj 2023
Dear PunitGreetings from ITC Rajputana!Thank you for sparing your valuable time to share your feedback. Warm regards,Deependra RanaGeneral Manager

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Excellent hotel, with excellent service overall. A point to take into consideration is the speed of service in the breakfast room, cafe and bar. It seems to be a fully respected chain of command for everything. If we needed a glass for a beer or to pour water; we noticed the order was given to another person and then to another one, and 15 minutes later we had the glass. It should be easier. Let alone a coffee or olive oil.
Overnattede 3 nætter i april 2023
Svar fra Deependra Rana den 5. maj 2023
Dear DanielGreetings from ITC Rajputana!Thank you for sparing your valuable time to share your feedback. Warm regards,Deependra RanaGeneral Manager

10/10 Fremragende

Verificeret rejsende

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
March 23
The overall service was great - especially dharmesh at the front was very helpful with the luggage, cars. Good breakfast.
Overnattede 1 nat i marts 2023
Svar fra Deependra Rana den 14. mar. 2023
Dear Guest,Greetings from ITC Rajputana !Thank you for sharing your experience during your recent stay.I have shared your appreciation with the team and especially Dharmesh who is truly touched with your kind words of appreciation.We value your patronage and look forward to your continued support.Warm regards,Deependra RanaGeneral Manager

10/10 Fremragende

Prashant

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best hotel
Amazing stay, just wonderful
Overnattede 5 nætter i februar 2023
Svar fra Deependra Rana den 14. mar. 2023
Dear Guest,Greetings from ITC Rajputana !Thank you for sharing your experience during your recent stay.We value your patronage and look forward to your continued support.Warm regards,Deependra RanaGeneral Manager

10/10 Fremragende

APRAMEYAA, Ottawa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything at this property is luxurious- decor, food, property itself, pool, children friendly. Food was excellent with many options for both vegetarians and non-vegetarians.
Overnattede 1 nat i februar 2023
Svar fra Deependra Rana den 14. mar. 2023
Dear Guest,Greetings from ITC Rajputana !Thank you for sharing your experience during your recent stay.The team here would be delighted to see your compliments.We value your patronage and look forward to your continued support.Warm regards,Deependra RanaGeneral Manager

10/10 Fremragende

Kalpesh, Carlsbad

Overnattede 3 nætter i januar 2023
Svar fra Deependra Rana den 14. mar. 2023
Dear Guest,Greetings from ITC Rajputana !Thank you for sharing your experience during your recent stay.We value your patronage and look forward to your continued support.Warm regards,Deependra RanaGeneral Manager

10/10 Fremragende

Kristin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2022
Svar fra Rishi Mattu den 27. dec. 2022
Dear Mr.Kristin,Namaste,We appreciate the time taken to write this review.It gives us great pleasure to know that overall you had a pleasant stay. We look forward to the pleasure of welcoming you back.Warm regards,R.MattuGeneral Manager

8/10 Udmærket

Stephany

Overnattede 2 nætter i november 2022
Svar fra R.Mattu den 5. dec. 2022
Dar Guest,Namaste !Thank you for sharing your feedback.We look forward to welcome you back in the near future.Warm regards,R.MattuGeneral Manager

10/10 Fremragende

Rupinder

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2022
Svar fra R.Mattu den 15. sep. 2022
Dear Mr.Rupinder,Namaste !I wish to appreciate and thank you for the rating shared with us in your review.We value your patronage and look forward to the pleasure of welcoming you back. Warm regards,R.MattuGeneral Manager

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i august 2022
Svar fra R.Mattu den 26. nov. 2022
Dear Guest,Namaste !Thank you for sharing your feedback.We look forward to welcome you back in the near future.Warm regards,R.MattuGeneral Manager

4/10 Dårligt

Gabriel

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dirty and Poor service
This place looks dated and dirty. The rooms feels runned down, and the carpets in the common areas are full of stains. When you walk the corridors you can see the view of an I internal patio and it looks dirty and without maintenance. I decided to stay in this hotel after visit the ITC in Delhi for dinner and it's a lower level of experience by far! The services was very bad!!! Check in was slow and bureaucratic they asked me to feel more forms here than in any other hotel in India. Besides that the staff could not manage to print some documents that I needed for boarding my plane... Just pure incompetence
Overnattede 1 nat i juli 2022
Svar fra R.Mattu den 16. jul. 2022
Dear Guest, Greetings from ITC Rajputana ! Thank you for taking out the time to share your feedback with us. We have made a note of your observations and we regret the inconvenience caused to you due to this. I would like to assure you that we are investigating the details and assure you of the necessary corrective actions. We thank you for your patronage and look forward to welcoming you back soon. Warm regards, R.Mattu General Manager

10/10 Fremragende

Leema

Overnattede 1 nat i maj 2022
Svar fra Rishi Mattu den 27. maj 2022
Dear Ms.Leema, Namaste ! I am pleased to know that your recent experience was comfortable and memorable in every aspect. Thank You for your positive feedback. We do value your patronage and look forward to the pleasure of welcoming you back soon. Warm regards, Rishi Mattu General Manager

8/10 Udmærket

Rachita

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
Great hotel and they are pet friendly food is amazing staff helpful and courteous.
Overnattede 3 nætter i marts 2022
Svar fra Rishi Mattu den 24. mar. 2022
Dear Ms.Rachita, Greetings from ITC Rajputana, Jaipur ! Thank you for taking the time to share your feedback following your recent stay with us. We are grateful for the overall positive comments you have made regarding our hotel. The team here would be delighed to see your compliments. We look forward to welcoming you back in the future. Warm regards, Rishi Mattu General Manager

2/10 Forfærdeligt

Vivek

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Experience worth forgetting
Too slow check in, check out was even worse. No invoice provided. Needed too much of follow up for invoice over calls and email. Still unsure of release of credit block. Gym opens at 7.15 am. Room service is too slow. Not worth staying.
Overnattede 2 nætter i februar 2022
Svar fra Rishi Mattu den 10. mar. 2022
Dear Mr.Vivek, Namaste ! Thank you for taking the time to share your feedback following your recent stay at the ITC Rajputana. We have made a note of your observations on areas which need improvement and we do regret the inconvenience. It is rather unfortunate that we could not meet your expectations. Please rest assured that I have addressed your feedback with the departments concerned and we are taking corrective action to prevent such recurrences in future. I am sure you will notice a perceptible difference on your next visit to our Hotel. Assuring you of our best attention at all times, Warm regards, Rishi Mattu General Manager

10/10 Fremragende

Jeanne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gorgeous Indian architecture in the lobby and well decorated and designed rooms
Overnattede 1 nat i februar 2022
Svar fra Rishi Mattu den 26. feb. 2022
Dear Guest, Namaste ! I wish to appreciate and thank you for the ratings and the comments shared with us in your review. We do value your patronage and we look forward to the pleasure of welcoming you back on your next visit to Jaipur. Warm regards, Rishi Mattu General Manager ITC Rajputana- A Luxury Collection Hotel

4/10 Dårligt

Ramandeep K

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The linens on the bed were not cleaned . The pillows were the worst. The water in the bathtub did not drain properly. Corridors were very dirty . We did complained to the manager but he did not do anything about it .Except for the morning buffet nothing was good . shame for such a good brand of hotels. Would not recommend this hotel to anyone.
Overnattede 3 nætter i februar 2022
Svar fra Rishi Mattu den 16. feb. 2022
Dear Guest, Greetings from ITC Rajputana, Jaipur ! Thank you for taking the time to share your feedback following your recent stay at the ITC Rajputana. The concerns raised by you have been noted and we do regret the inconvenience. Please rest assured that corrective action has been taken and I am sure you will notice a perceptible difference on your next visit to our Hotel and give us an opportunity. We do value your patronage and we look forward to the pleasure of welcoming you back on your next visit to Jaipur. Warm regards, Rishi Mattu General Manager

4/10 Dårligt

Preeti

Synes godt om: Faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2022
Svar fra Rishi Mattu den 28. maj 2022
Dear Guest, Namaste ! We are concerned that you have had occasion to rate us so low. May we request for information on your specific concern so that we are able to address it better. We will look forward to hearing from you. Warm regards, Rshi Mattu General Manager

10/10 Fremragende

AVINASH, Cerritos

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice property. Good service and very welcoming staff.
Overnattede 1 nat i januar 2022
Svar fra Rishi Mattu den 12. jan. 2022
Dear Mr. Avinash, Namaste ! I wish to appreciate and thank you for the comments shared with us in your review. It is heartening to note your appreciation about the property, service and associates. We do value your patronage and look forward to the pleasure of welcoming you back soon. Warm regards, Rishi Mattu General Manager