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Anmeldelser af Nova Plaza Crystal Hotel & Spa

4 out of 5
Nova Plaza Crystal Hotel & Spa
Receppasa Caddesi No:7, Taksim, Istanbul, Istanbul

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 43 af i alt 123 anmeldelser" "
Bedømmelse på 8 − Udmærket. 39 af i alt 123 anmeldelser" "
Bedømmelse på 6 − Okay. 21 af i alt 123 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 123 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 12 af i alt 123 anmeldelser" "

7,8/10

Rengøring

7,8/10

Service og personale

7,8/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lawrence

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a very nice hotel staff are very friendly and helpful. This is my second stay at this hotel. I will be back here when I’m Istanbul.
Overnattede 7 nætter i februar 2024

10/10 Fremragende

Xhevahire

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

6/10 Okay

Naveed

Synes godt om: Service og personale
Hotel was nice. Central..but WiFi was not working in room.
Overnattede 1 nat i januar 2024

10/10 Fremragende

qasem

Overnattede 4 nætter i juni 2023

6/10 Okay

Lucia

Synes ikke om: Rengøring
Hotel posizionato in una buona posizione. Personale alla reception accogliente. La camera abbastanza ampia ma non molto pulita (c’erano i cuscini decorativi sporchi, macchie appiccicose sulla scrivania e ho trovato anche un pelo in bagno). L’insonorizzazione delle camere non esiste. Si sente praticamente tutto. Colazione abbastanza buona. Troppo altro il prezzo speso.
Overnattede 2 nætter i februar 2023
Svar fra HK den 9. mar. 2023
Dear Valued Guest, Thank you very much for taking the time to share your kind feedback with us. We are happy to hear that you enjoyed our unique concept and design, our convenient location and the hospitality and attentiveness of our staff. We would be glad to welcome you back in your future Istanbul visits. Warmest regards,

8/10 Udmærket

Asher

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Breakfast was excellent and the stay as well. Very close to all amenities
Svar fra HK den 7. feb. 2023
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

10/10 Fremragende

Majdi

Overnattede 1 nat i maj 2022
Svar fra HK den 10. jun. 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

10/10 Fremragende

Zahi izhak

Overnattede 7 nætter i april 2022
Svar fra HK den 18. maj 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

8/10 Udmærket

Mahmood

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good and nice staff , breakfast rich , but small rooms
Overnattede 6 nætter i marts 2022
Svar fra HK den 18. maj 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

2/10 Forfærdeligt

Haddad

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2022
Svar fra HK den 8. feb. 2022
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Aykut Gürol Nova Plaza Crystal Hotel

6/10 Okay

Hamideh

Rejste med familie
Synes godt om: Værelsets komfort
Overnattede 4 nætter i december 2021
Svar fra HK den 8. feb. 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 Okay

Adel

Rejste med familie
The location is very good. The staff is friendly. The breakfast was good. The services and cleanliness should be better
Overnattede 3 nætter i december 2021
Svar fra HK den 8. feb. 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 Okay

Ibrahim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2021
Svar fra HK den 8. feb. 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2021
Svar fra HK den 8. feb. 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

8/10 Udmærket

Roy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
it was a great stay best location, friendly staff.
Overnattede 4 nætter i november 2021
Svar fra HK den 8. feb. 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 Okay

Savas

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2021

8/10 Udmærket

Tim Alexander, Freiburg

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Der Empfang im Hotel war sehr gut. Wir hatten als Familie 3 Doppelzimmer gebucht. Diese waren im 4 Stock und sehr modern. Leider hat das Hotel keine Klimaanlage bzw. nur zum Heizen des Zimmers. Daher war in der ersten Nach sehr warm im Zimmer. Die Zimmer waren zum Innenhof und dort liefen sehr viele Geräte, sodass man nachts auch nicht das Fenster offenlassen kann. Der Frühstücksraum ist im 1. OG und über das Treppenhaus offen zu allen Stockwerken. Daher hat es morgens im ganzen Hotel nach Essen gerochen. Nicht komplett unangenehm, aber doch störend. Das Hotel arbeitet offenbar mit einer Klinik für Haartransplantationen zusammen. Daher sieht man im Hotel sehr viele Personen mit Verbänden am Kopf. Im Frühstückraum kamen wir uns teilweise vor wie in der Kantine einer Klinik. Der Anblick ist schon etwas störend. Das Spa im Keller des Hotels ist recht klein. Der Pool ist zudem nur bis 20:00 geöffnet. Die Behandlungen (Massagen, Kosmetik) sind recht teuer und werden in US Dollar abgerechnet. Beispielsweise kostet eine 45 Minuten Ganzkörpermassage 70 US Dollar. Da die Lage des Hotels sehr gut und der Preis OK ist, kann ich das Hotel dennoch empfehlen.
Overnattede 3 nætter i november 2021
Svar fra HK den 12. nov. 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 Okay

sam

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i oktober 2021
Svar fra HK den 8. nov. 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

6/10 Okay

Ali

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Average
The only good thing about the hotel is the service of yilmaz, mehmet and murat. The hotel rooms are so tiny and small. Except room 1810. Another good thing is the location of the hotel. Make sure never take the breakfast its not worth it.
Overnattede 9 nætter i oktober 2021
Svar fra HK den 27. okt. 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

6/10 Okay

Ayman

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 10 nætter i september 2021
Svar fra HK den 27. okt. 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

10/10 Fremragende

Ahmed

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021
Svar fra HK den 27. okt. 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Prima hotel. Schoon.
Overnattede 3 nætter i september 2021
Svar fra HK den 27. okt. 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

10/10 Fremragende

Salma

Rejste med familie
It was a great location hotel with very friendly staff and especially yilmaz he was so nice
Overnattede 3 nætter i september 2021
Svar fra HK den 27. okt. 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

2/10 Forfærdeligt

Hicham

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Horrible
Mon sejour etait horrible. Bruit, receptionniste ne m ont pas assisté pour trouver des info basics (pharmacie de garde), 1 litre d'eau par jour par chambre meme en cas de besoin en plein de nuit.
Overnattede 1 nat i september 2021
Svar fra HK den 16. sep. 2021
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 Fremragende

KURSAD

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021
Svar fra HK den 27. okt. 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

10/10 Fremragende

Wed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Extremely good service, and nice and helpful staff. This is my 4th visit and I will continue choosing this hotel in the future thanks to the staff. Extra thanks to
Overnattede 9 nætter i august 2021
Svar fra HK den 27. okt. 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything in this hotel was terrible. Service Cleaning Rooms Exterior and interior Views Internet access Everything was terrible
Overnattede 1 nat i september 2021
Svar fra HK den 16. sep. 2021
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 Fremragende

Ayad

Overnattede 4 nætter i august 2021

10/10 Fremragende

gabriel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2021

8/10 Udmærket

Hasan

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
The staff on the reception are not friendly The check in time is too late at 3pm
Overnattede 1 nat i august 2021
Svar fra HK den 20. aug. 2021
Dear Guest; Thank you for sending us your feedback. We are very sorry that we could not give you your rooms after 14:00 due to the occupancy of our hotel. Our goal is to provide our guests with unforgettable experiences and we apologize for not meeting your expectations. Thank you for taking the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and to regain your faith. Best regards, Sebahattin Ünal General Manager of Nova Plaza Crystal Hotel

8/10 Udmærket

HH

Overnattede 2 nætter i august 2021

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place
Overnattede 4 nætter i august 2021
Svar fra HK den 20. aug. 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

2/10 Forfærdeligt

yusuf zeki

Overnattede 1 nat i august 2021

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel. Good quality and service
Overnattede 2 nætter i juli 2021
Svar fra HK den 22. jul. 2021
ear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel with easy-access to Taksim square.
Overnattede 1 nat i juli 2021
Svar fra HK den 22. jul. 2021
ear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

6/10 Okay

Verificeret rejsende

Overnattede 1 nat i juni 2021
Svar fra HK den 11. jul. 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

8/10 Udmærket

Fariba

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not bad
İt was clean, tidy but noisy
Overnattede 4 nætter i juni 2021
Svar fra HK den 20. jun. 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Die Lage ist super zentral, das Personal sehr freundlich und zuvorkommend.
Overnattede 4 nætter i juni 2021
Svar fra HK den 17. jun. 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
👎 Viersterneh
Overnattede 2 nætter i juni 2021
Svar fra HK den 17. jun. 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

2/10 Forfærdeligt

Imane

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i maj 2021
Svar fra HK den 17. jun. 2021
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

8/10 Udmærket

Ersin

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2021
Svar fra HK den 6. jun. 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, service,excellent food and location and this is the fourth time at this hotel and for sure we will come back
Overnattede 2 nætter i maj 2021
Svar fra HK den 25. maj 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Service og personale, faciliteter
I had to stay at the Nova plaza for almost 13 days. Overall I was not satisfied with the visit. Breakfast was very poor and the staff specifically the dine-in Manager was extremely rude and had a fight with me over me asking him for a cup of tea. The beds were very old as well. People were smoking inside their rooms and I had to complain a few times to the receptionist and no action was taken. way overpriced. ilmaz helped very much with stuff and I thank him for that. I felt I was ripped off with this visit.
Overnattede 10 nætter i marts 2021
Svar fra HK den 25. apr. 2021
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

6/10 Okay

Mohammad

Forretningsrejsende
Synes godt om: Rengøring
Overnattede 2 nætter i marts 2021
Svar fra HK den 16. mar. 2021
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

8/10 Udmærket

Garip

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2020
Svar fra HK den 7. mar. 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 Fremragende

Jahanzeb

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
FRESH BREAKFAST AND GOOD LOCATION
If someone wants to enjoy mouth watering fresh breakfast then I strongly recommend this hotel. Location was excellent and FRESH BREKFAST WON MY FAMILY HEART. RESTAURANT STAFF AND SPECIALLY COOK IS VERY VERY NICE LADY WHO KEEP HER HANDS AND MOUTH COVER EVEN HEAD WAS ALSO COVERED WITH CAP, ALL KITCHEN SOPS WERE FOLLOWED AND ALL STAFF MEMBERS WERE NEAT AND CLEAN
Overnattede 4 nætter i januar 2021
Svar fra HK den 14. feb. 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 Fremragende

jahanzeb

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2021
Svar fra HK den 14. feb. 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 Fremragende

Zak

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a nice clean hotel. Breakfast was delicious!
Overnattede 1 nat i januar 2021
Svar fra HK den 19. jan. 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 Fremragende

English

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Many Thanks for front desk team everything was very nice
Overnattede 4 nætter i december 2020
Svar fra HK den 5. jan. 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 Fremragende

Oleksii

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
No parking
No parking!
Overnattede 2 nætter i december 2020
Svar fra HK den 5. jan. 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager