Reception
Tjek tilgængelighed

Anmeldelser af Legacy Ottoman Hotel

5 out of 5
Legacy Ottoman Hotel
Hobyar Mahallesi Hamidiye Cad. No: 16, Sirkeci, Istanbul, Istanbul

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 179 af i alt 679 anmeldelser" "
Bedømmelse på 8 − Udmærket. 221 af i alt 679 anmeldelser" "
Bedømmelse på 6 − Okay. 123 af i alt 679 anmeldelser" "
Bedømmelse på 4 − Dårligt. 76 af i alt 679 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 80 af i alt 679 anmeldelser" "

7,4/10

Rengøring

7,4/10

Service og personale

7,2/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

Michael

Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Guest Relations/Dilara den 27. feb. 2024
Dear Michael,Thank you for your review of us. We are looking forward to welcoming you here again.Best Regards,Guest Relations Department

4/10 Dårligt

Mehmet

Rejste med familie
Synes ikke om: Rengøring
For meget lyt mellem værelserne. Meget støvet værelse- vi fik ny værelse efter 2 dag pga. støv og larm fra naboen. Larm fra x-ray maskinen som man kan høre fra værelserne
Overnattede 7 nætter i marts 2022
Svar fra Front Office Manager den 30. mar. 2022
Dear Mr. Mehmet, Thank you for taking the time to tell us about your experience at Legacy Ottoman Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Legacy Ottoman Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 Okay

Safiye

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i marts 2022
Svar fra Front Office Manager den 30. mar. 2022
Değerli Misafirimiz, Zamanınızı ayırıp otelimizle ilgili puanlama yaptığınız için teşekkür ederiz! En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Saygılarımızla,

2/10 Forfærdeligt

Alex

Overnattede 4 nætter i september 2021
Svar fra Guest Relations den 24. okt. 2021
Dear Mr. Alex, We are sad to give your score that you had a missing good service in our Hotel. We promise to be better in serving and hope to get a chance to make you forget that. We are looking forward to seeing you again.

4/10 Dårligt

Celal

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det er ikk prisen værd
Dårligt personale der kigger skævt, kun få personaler ka engelsk, kaffen smager af vand ,theen er sur, fik en dårlig værelse selv om jeg havde betalt for en corner suite på 50 kvm fik jeg en dårlig værelse med mug i badet og badekaret og vinduerne , dårlig spejl der hca krakeleret a , wc virkede ikk, dårlig kort til døren skulle omkodes hver dag mens jeg hva der ellers ku vi ik kom ind , taxaerne kan ik kom foran hotellet . Hotellet er ikk prisen værd alt for dyrt for noget med så lavt service og dårlige værelser
Overnattede 4 nætter i oktober 2018
Svar fra Legacy ottoman Hotel/Sales Department den 31. okt. 2018
Dear Guest, Thank you for taking your time to review Legacy Ottoman Hotel. We truly value the opinions of our guests and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the cleanliness issue and spoken with our team member and also with her Manager in question. We would like to inform you that we truly enjoy sharing our passion for our destination with our guests and we would be pleased if our guests leave Legacy Ottoman Hotel with happiness and with a feeling of full satisfaction upon their stay in Legacy Ottoman Hotel. We really look forward to welcoming you back in Legacy Ottoman Hotel again. It would be a great pleasure from our side to have a direct communication with you on your next arrival. Because, it would be a great chance for us to renew your expactations in Legacy Ottoman Hotel. Yours sincerely Legacy Ottoman Hotel / Guest Relations

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Legacy Ottoman Hotel / Guest Relations den 4. apr. 2018
Dear Guest, First of all, we would like to thank you for choosing Legacy Ottoman Hotel for your stay in İstanbul. Thank you for taking your time out to post a review about Legacy Ottoman Hotel, we are very pleased to hear that all our services were to your satisfaction and please be assured that your positive comments have already been shared with all our team members. We look forward to welcoming you back to Legacy Ottoman Hotel again. Yours sincerely, Legacy Ottoman Hotel / Guest Relations

6/10 Okay

Danni

Synes ikke om: Rengøring, værelsets komfort
Faded granduer
Sadly this 5* hotel did not live up to it´s stars, nor to the grandeur of the hotel lobby. Rooms and bathrooms are worn down, and in desperate need of a touch of magic, to bring them to a 5* experience. Breakfast is cheap, however extremely boring too. Are you white European, waiters don´t pay attention you (we and others experienced this). Cleaning of room had little effect, as hardly any was done. Room was dirty, trash did not get removed, and we had to ask for clean items in the room. Location is probably one of the best in Istanbul - walking distance to everything. All in all, we will never stay at this hotel again - as it simply did not live up to our expectations. And would recommend others to avoid this hotel in future too.
Svar fra Legacy Ottoman Hotel / Guest Relations den 4. apr. 2018
Dear Guest, Thank you for taking your time to review Legacy Ottoman Hotel. We truly value the opinions of our guests and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the cleanliness issue and spoken with our team member and also with his/her Manager in question. We would like to inform you that we truly enjoy sharing our passion for our destination with our guests and we would be pleased if our guests leave Legacy Ottoman Hotel with happiness and with a feeling of full satisfaction upon their stay in Legacy Ottoman Hotel. We really look forward to welcoming you back in Legacy Ottoman Hotel again. It would be a great pleasure from our side to have a direct communication with you on your next arrival. Because, it would be a great chance for us to renew your expactations in Legacy Ottoman Hotel. Yours sincerely Legacy Ottoman Hotel / Guest Relations

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
Udemærket
Hotellet var lidt gammelt, men velplaceret og flot. Poolen var kold og lille, servicen var i top og alle medarbejdere var super flinke. Dårlig udluftning, men flot udsigt fra hotellet.
Overnattede 3 nætter i december 2017
Svar fra Banu Sahin den 15. dec. 2017
First of all thank you for choosing Legacy ottoman hotel during your trip also, Thank you for taking the time to share your comments. We are truly grateful and pleased to know that your stay has been good enough. If something was wrong its also important to know that to make it change .Your satisfied during the holiday is the most important thing as a host for us... We are looking forward to welcome you again to our hotel. With kindly regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale
Fint hotel, centralt og nemt
Hyggeligt og afslappende, fantastisk by med muligheder
Overnattede 4 nætter i november 2017
Svar fra Sales Department den 24. nov. 2017
Dear guest, First of all thank you very much for your kind attention and comments for Legacy Ottoman Hotel Istanbul. It is our pleasure to make our guests comfortable as they feel like home. We hope to see you here again in the future and make you our honored guests. I would like to give my thanksfull again on behalf of all Legacy Ottoman Hotel employee. Wish you wonderful time. Best regards.

8/10 Udmærket

Mikkel S.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2017
Svar fra Banu Sahin den 21. sep. 2017
Dear guest, First of all thank you very much for your kind attention and comments for Legacy Ottoman Hotel Istanbul. It is our pleasure to make our guests comfortable as they feel like home. We hope to see you here again in the future and make you our honored guests. I would like to give my thanksfull again on behalf of all Legacy Ottoman Hotel employee. Wish you wonderful time. Best regards,Sales Department

10/10 Fremragende

Yasin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Istanbul
Lever ikke helt på til 5 stjerner, men superbeliggenhed.

6/10 Okay

M Buch, Copenhagen

Synes godt om: Rengøring, service og personale, værelsets komfort
Great for turism
OK hotel for turism. Pretty poor restaurant but a nice Turkish Bath. Very touristed area not suitable for business people.

6/10 Okay

Export Manager, Horsens

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Smukt og centralt, men lidt slidte værelser.
Der var fin service, og jeg blev faktisk opgraderet. Selve hoteller er fint, og en smuk udsigt fra restauranten, hvor der også er morgenmad.Værelserne er lidt slidte og der var kæligt (April). Samtidig er vandet i hanen grumset, og internettet var langsomt.

8/10 Udmærket

suat yilmaz, Aalborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
ok Hotel

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Meget fin hyggelig lobby. Tagterrassen er ikke en terrase, men et mørkt lukket rum. Gode værelser og rent. Roomservice fungerer. Receptionen lader noget tilbage at ønske.

6/10 Okay

Rachid

Rejste med familie
Manquement de la part du service a l’étage pour le changement de serviettes ainsi que pour le savon , shampoo, gel douche
Overnattede 3 nætter i maj 2024

6/10 Okay

reeza

Synes ikke om: Service og personale
Management and staff should be aware that it is the guest that drives this hotel,not only the convenience. Dated smelly and poor response from the staff. 9 nights I stayed . Not even an ironing board or iron in tge room. Made 3 request for one that finally i had to get it mys.
Overnattede 8 nætter i maj 2024

6/10 Okay

Fatih

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Misafir İlişkileri Departmanı den 23. maj 2024
Değerli Misafirimiz Fatih Bey,Geri bildiriminiz için teşekkür ederiz.Sizleri tekrar otelimizde ağırlamak isteriz.Saygılarımızla,

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Department den 20. maj 2024
Dear Guest, First of all, thank you for your kind attention and good comments for Legacy Ottoman Hotel. We are delighted to learn that your stay was good! Thanks for us to participate in your wonderful, memorable experience. We hope to see you here again in the future. Best Regards,

4/10 Dårligt

Muqdam, Fairfax

No iron and iron board, phone was not working and little bit of street noise.
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Department den 20. maj 2024
Dear Guest,First of all, we would like to thank you for choosing our hotel for your stay. We hope that you had a wonderful holiday in Istanbul. We apologize for the negativities you had. The location of our hotel is the historical area of Istanbul. Compared to the area, our prices are more affordable and our service opportunities are at the highest level. Also, for the other problems you had, we will be in contact with the related departments to find solutions.Best Regards,

6/10 Okay

Maximiliano Giuseppe, Verona

Rejste med familie
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
Bella struttura in zona comodissima per raggiungere le zone principali di Istanbul. Pulizia e manutenzione stanze migliorabile.
Overnattede 4 nætter i maj 2024
Svar fra Guest Relations Department den 7. maj 2024
Dear Guest,First of all, we would like to thank you for choosing our hotel for your stay. We hope that you had a wonderful holiday in Istanbul. We apologize for the negativities you had. The location of our hotel is the historical area of Istanbul. Compared to the area, our prices are more affordable and our service opportunities are at the highest level. Also, for the other problems you had, we will be in contact with the related departments to find solutions.Best Regards,

4/10 Dårligt

Helin

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Guest Relations Department den 6. maj 2024
Dear Guest,First of all, we would like to thank you for choosing our hotel for your stay. We hope that you had a wonderful holiday in Istanbul. We apologize for the negativities you had. The location of our hotel is the historical area of Istanbul. Compared to the area, our prices are more affordable and our service opportunities are at the highest level. Also, for the other problems you had, we will be in contact with the related departments to find solutions.Best Regards,

8/10 Udmærket

Neveser

Rejste med familie, Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Da die Fensterscheiben zu dünn warn, konnten wir durch die Laustärke von der Straße nicht gut schlafen.
Overnattede 4 nætter i april 2024
Svar fra Guest Relations Department den 5. maj 2024
Dear Guest,First of all, we would like to thank you for choosing our hotel for your stay. We hope that you had a wonderful holiday in Istanbul. We apologize for the negativities you had. The location of our hotel is the historical area of Istanbul. Compared to the area, our prices are more affordable and our service opportunities are at the highest level. Also, for the other problems you had, we will be in contact with the related departments to find solutions.Best Regards,

8/10 Udmærket

Yüksel

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Von außen toll, auch innen ein schönes Ambiente. Leider mag ich persönlich keinen Teppichboden in den Zimmern. Ansonsten Top Lage sehr zentral, freundliches Personal und alles in allem ein schöner Aufenthalt. Verbesserungsvorschlag: Fitnessstudio sehr notdürftig und für ein Hotel dieser Größe viel zu klein. Ansonsten gerne bald wieder !!!
Overnattede 3 nætter i april 2024
Svar fra Guest Relations Department den 5. maj 2024
Dear Guest,First of all, we would like to thank you for choosing our hotel for your stay. We hope that you had a wonderful holiday in Istanbul. We apologize for the negativities you had. The location of our hotel is the historical area of Istanbul. Compared to the area, our prices are more affordable and our service opportunities are at the highest level. Also, for the other problems you had, we will be in contact with the related departments to find solutions.Best Regards,

4/10 Dårligt

March

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Relations Department den 5. maj 2024
Dear Guest,Thank you for the review.We apologize for the negativities.We are looking forward to welcoming you again.Best Regards,

4/10 Dårligt

Olga

Synes ikke om: Rengøring
Unfortunately for the price per night this hotel is not what would u like . Better stay somewhere else . Very dirty carpets. Even the lamp on thr nights stands i though its kinda disain but its was just dirty stains . Bathrooms are with mold . . At night there is some repairs going on . Its hard to sleep . Breakfast for one person 25$ not worth it at all . . Please choose other hotel . But the spa on the-1 floor is the best . Ive tried plenty locations this one won 🏆.
Overnattede 3 nætter i april 2024
Svar fra Guest Relations den 30. apr. 2024
Dear Guest,First of all, we would like to thank you for choosing our hotel for your stay. We hope that you had a wonderful holiday in Istanbul. We apologize for the negativities you had. The location of our hotel is the historical area of Istanbul. Compared to the area, our prices are more affordable and our service opportunities are at the highest level. Also, for the other problems you had, we will be in contact with the related departments to find solutions.Best Regards,

6/10 Okay

Madhuri

Rejste i en gruppe
Service can be slow and sometimes and you may not get something you request right away so it required some planning ahead. It is a hotel with a long history and survived the test of time. It’s a great area, close to the popular tourist spots such as hagia sophia, the blue mosque, sistine chapel, grand bazaar - all within walking distance. I had a decent view of the sea. The personnel checked in with me from time to time to make sure i was comfortable and i didn’t need anything. Overall it was a good hotel. I would stay there again and recommend it to others. If the service was more consistently prompt, I would’ve rated it higher.
Overnattede 4 nætter i april 2024
Svar fra Guest Relations den 30. apr. 2024
Dear Guest,First of all, we would like to thank you for choosing our hotel for your stay. We hope that you had a wonderful holiday in Istanbul. We apologize for the negativities you had. The location of our hotel is the historical area of Istanbul. Compared to the area, our prices are more affordable and our service opportunities are at the highest level. Also, for the other problems you had, we will be in contact with the related departments to find solutions.Best Regards,

8/10 Udmærket

Jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Guest Relations den 30. apr. 2024
Dear Guest,Thank you very much for the review. We are looking forward to welcoming you again.Best Regards,

4/10 Dårligt

ANANT SURYAKANT

Rejste i en gruppe
Synes ikke om: Service og personale, faciliteter
Very poor price to performance ratio
Overnattede 4 nætter i april 2024
Svar fra Guest Relations/Dilara den 18. apr. 2024
Dear Anant Suryakant,We apologize for the negativities you had. We informed the related departments to make the services better.Best Regards,

8/10 Udmærket

Majid

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 5 nætter i marts 2024
Svar fra Guest Relations/Dilara den 10. apr. 2024
Dear Valued Guest,Thank you for the reviews.We are looking forward to welcoming you again.Best Regards,

6/10 Okay

Shermin

Rejste med familie
Leider service im Hotel war nicht 5 Sterne. Frühstück war nicht gut, Zimmer Service war nicht gut. Bei uns würde ganze Zeit Bad und Boden nicht geputzt. Wir müssten jeden Tag nach wasser und Kaffee rennen
Overnattede 5 nætter i marts 2024
Svar fra Guest Relations/Dilara den 7. apr. 2024
Dear Shermin Vafaei,First of all, we would like to thank you for choosing our hotel for your stay. We hope that you had a wonderful holiday in Istanbul. We apologize for the negativities you had. The location of our hotel is the historical area of Istanbul. Compared to the area, our prices are more affordable and our service opportunities are at the highest level. Also, for the other problems you had, we will be in contact with the related departments to find solutions.Best Regards,

10/10 Fremragende

Yasmin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Guest Relations/Dilara den 7. apr. 2024
Dear Yasmin,Thank you for the review.We are looking forward to welcoming you again.Best Regards,

10/10 Fremragende

Fabian Maximilian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i marts 2024
Svar fra Guest Relations/Dilara den 7. apr. 2024
Dear Fabian Maximilian,Thank you for the review.We are looking forward to welcoming you again.Best Regards,

8/10 Udmærket

KwokSum

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is well located. We walked to Hagia Sophia and Blue Mosque. We also walked to Galata Tower and Istikal Street Public transport is close by Hotel is very near the spice bazaar. Lots of restaurants near the hotel Initially we were given a room with windows opening into the lobby area which was noisy but customer service was kind enough to move us to another room.
Overnattede 4 nætter i marts 2024
Svar fra Guest Relations/Dilara den 1. apr. 2024
Dear Kwok Sum Looi, First of all, thank you for your kind attention and good comments for Legacy Ottoman Hotel. We are delighted to learn that your stay was good! Thanks for us to participate in your wonderful, memorable experience. We hope to see you here again in the future. Best Regards,

2/10 Forfærdeligt

omer

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
You can not get to this hotel with your car. Staff will lie to you and say otherwise. Don’t believe them, and they will not refund anything for cancelled reservation!
Svar fra Guest Relations Department den 30. mar. 2024
Dear Guest,First of all, we would like to thank you for choosing our hotel for your stay. We hope that you had a wonderful holiday in Istanbul. We apologize for the negativities you had. The location of our hotel is the historical area of Istanbul. Compared to the area, our prices are more affordable and our service opportunities are at the highest level. Also, for the other problems you had, we will be in contact with the related departments to find solutions.Best Regards, Guest Relations Department.

10/10 Fremragende

Irim

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All staff were excellent. Salon was amazing. This place made my 4 day stay in Turkey the best! Would definitely recommend this place.
Overnattede 3 nætter i februar 2024
Svar fra Guest Relations/Dilara den 27. mar. 2024
Dear Valued Irim Raza,Thank you very much for the nice review. We are happy that you had a good time here. We are looking forward to welcoming you again.Kind Regards,

6/10 Okay

Liang

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The hotel is quite old, but location is convenient
Overnattede 1 nat i marts 2024
Svar fra Guest Relations/Dilara den 19. mar. 2024
Dear Thank you for your reviews. For better services, your comments are important to us. Our hotel is inside of a historical building which is 127 years old. Also, our hotel is located in the old city that takes the interest of tourists. We are happy to be a part of your İstanbul memories.We are looking forward to seeing you here again.Best Regards,

4/10 Dårligt

Norman

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra Guest Relations/Dilara den 18. mar. 2024
Dear Norman Viegas,First of all, we would like to thank you for choosing our hotel for your stay. We hope that you had a wonderful holiday in Istanbul. We apologize for the negativities you had. The location of our hotel is the historical area of Istanbul. Compared to the area, our prices are more affordable and our service opportunities are at the highest level. Also, for the other problems you had, we will be in contact with the related departments to find solutions.Best Regards,

10/10 Fremragende

Oliver

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect location
Overnattede 3 nætter i marts 2024
Svar fra Guest Relations/Dilara den 18. mar. 2024
Dear Oliver Barber,First of all, thank you for your kind attention and good comments for Legacy Ottoman Hotel. We are delighted to learn that your stay was good! Thanks for us to participate in your wonderful, memorable experience. We hope to see you here again in the future. Best Regards,

10/10 Fremragende

Masai

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best experience! It was my first time in Istanbul and all of the staff were incredibly nice and welcoming. The location is perfect and walking distance from so many sites and food/shopping areas. You can take the tram or a taxi easily if you don’t want to walk. Concierge managers Ercan and Nadem were so nice and accommodating. I needed to get a last minute taxi to the airport and the booked one immediately and gave me some amazing turkish tea in the meantime!
Overnattede 1 nat i marts 2024
Svar fra Guest Relations/Dilara den 13. mar. 2024
Dear Masai Hunter, First of all, thank you for your kind attention and good comments for Legacy Ottoman Hotel. We are delighted to learn that your stay was good! Thanks for us to participate in your wonderful, memorable experience. We hope to see you here again in the future. Best Regards,

10/10 Fremragende

Elif

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Die Unterkunft ist sehr zentral und man kann Tram, Bus, Ubahn und auch die Fähre in sehr kurzer Zeit erreichen, was für uns sehr wichtig war und wir deshalb auch wieder diese Unterkunft gewählt haben.
Overnattede 7 nætter i marts 2024
Svar fra Guest Relations/Dilara den 12. mar. 2024
Dear Elif Çetin,First of all, thank you for your kind attention and good comments for Legacy Ottoman Hotel. We are delighted to learn that your stay was good! Thanks for us to participate in your wonderful, memorable experience. We hope to see you here again in the future. Best Regards,Guest Relations Department

2/10 Forfærdeligt

Md Shamsul

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Terrible hotel !!! Room was extremely hot AC was not working because they have system that can supply either heat or air condition. when I complained about the hot they advised me to open the window. when I did that too much noise from out side I stayed five night but they did not change the bed sheet at all. they did not supply enough body wash. hotel stuff was greedy for tips and if I don't tip they even don't look at me. they just ignore
Overnattede 5 nætter i februar 2024
Svar fra Guest Relations den 4. mar. 2024
Dear Md Shamsul Alam,Thank you for choosing our hotel for your stay. We apologize for the negativities you had. We will try to serve you better next time and try to provide you a good quality stays regarding your complaints. Best Regards,

6/10 Okay

Ashgar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
While the location of the property was good, their central air condition / heater was terrible. During winter, which was my stay, the central heating makes the room looks like an oven and when asked the management, they were either helpless or clueless of what to do. It is not worth paying a big sum for this room when your holiday convenience is going to be a disaster.
Overnattede 2 nætter i februar 2024
Svar fra Guest Relations/Dilara den 28. feb. 2024
Dear Valued Ashgar Ali,Thank you for taking the time to share comments. Your reviews are important for us to make the facilities better. We will inform the related departments to take action to prevent problems and provide a better service for the next stays of your and other guests Best Regards,-Guest Relations

6/10 Okay

Khurram

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Istanbul trip
With no AC rooms are very warm and not comfortable to sleep. No lights in corridor. Service is very bad. They want to charge for water bottles.
Overnattede 2 nætter i februar 2024
Svar fra Guest Relations/Dilara den 23. feb. 2024
Dear Valued Khurram Aijaz, Thank you for taking the time to share your comment. We always follow the policy of service from good to perfect. We assure you. We will be in contact with the departments which you've had problems with to prevent others. We are looking forward to welcoming you again to our hotel. Best Regards,

6/10 Okay

Khurram

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My Istanbul trip
Hotel needs to be upgraded with AC. Without AC IT IS VERY WARM AND UNABLE TO SLEEP AT NIGHTS. Service is slow and they charge for water bottlers. They provide only 2 water bottles free. They should at least provide a fan. That also they did not provide when requested. Quite unpleasant experience staying at this hotel.
Overnattede 3 nætter i februar 2024
Svar fra Guest Relations/Dilara den 23. feb. 2024
Dear Valued Khurram Aijaz,We thank you for your feedback. We will try our best to solve the problems and provide you with a better service next time. We would like to welcome you here again.Best Regards,

2/10 Forfærdeligt

Mohammed

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Don’t spend your money
No hot water over 6 hr very old hotel need remodel small room old furniture WIFI doesn’t work connected but slow download
Overnattede 3 nætter i februar 2024
Svar fra Guest Relations/Dilara den 22. feb. 2024
Dear Mohammed Alaradi,Thank you for sharing your comments about your experience. We apologize for the problems you had during your stay. We will be in contact with related departments to solve the problems and prevent negativities for next time. Best Regards,

4/10 Dårligt

Ayse

.
Overnattede 5 nætter i februar 2024
Svar fra Misafir İlişkileri Departmanı den 21. feb. 2024
Sayın Ayşe Atik,Geri bildiriminiz için teşekkür ederiz. Olumsuzluklar yaşamış olmanızdan dolayı sizlerden Legacy Ottoman Otel olarak özür dileriz. Bir sonraki gelişinizde sizlere daha iyi bir hizmet verebilmemiz adına bizlere daha detaylı bir yorum bırakmanızı rica ederiz. Saygılarımla,

8/10 Udmærket

Mohamed

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Hôtel moyen
Arrivée très médiocre avec une chambre étouffante malgré le moi de février…. Mais ensuite on nous a changé de chambre et tout est rentré dans l’ordre … petit déjeuner très cher pour ce que c’est….
Overnattede 3 nætter i februar 2024
Svar fra Guest Relations/Dilara den 15. feb. 2024
Dear Valued Mohamed, Thank you for your attention to our hotel. We assure you that we will be in contact with the related departments to prevent problems for next time. We thank you for the comments. Your review is important to us to serve you better next time.Best Regards,