Villaer i Island Park

"Arrived late after 7:30 pm (we had messaged them to let them know we would be late). Room was to be ready by 4:00 pm and at 7:30ish, It was not. It was still in the state left by the previous occupants. Not at all ready for us and there was not a cleaning crew on site. Also this room #3 and it was to have a hot tub and there was none. It would have all been okay but they did not have another room to put us in so we had to drive another 62 miles to Rexburg where a room was available at a hotel....

"We really appreciated that they upgraded us to a king tent. We had booked 2 twins but she upgraded us to a king tent for no charge. We are in our 70s so we appreciated it so much as my husband is tall and we were much more comfortable and kept warm better as it went down to 45 degrees. Nice experience!!! First time ever. "

"I stayed here with my family on two nights in two different rooms. One the first night, we had no hot water prob because there were too many people showering. Also there was water dripping down on me as I was sitting on the toilet which was really gross. We were on the first floor and we just heard nonstop footsteps for pretty much the whole night bc people had left early to travel and that was how bad the noise cancellation was at this property. On the second night, we were on the second floor...