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Anmeldelser af Coconut Cove Resort and Marina

2.5 out of 5
Coconut Cove Resort and Marina
84801 Overseas Highway, Islamorada, FL

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 247 af i alt 660 anmeldelser" "
Bedømmelse på 8 − Udmærket. 144 af i alt 660 anmeldelser" "
Bedømmelse på 6 − Okay. 115 af i alt 660 anmeldelser" "
Bedømmelse på 4 − Dårligt. 80 af i alt 660 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 74 af i alt 660 anmeldelser" "

7,6/10

Rengøring

7,6/10

Service og personale

7,0/10

Faciliteter

6,6/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Kristina

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i juli 2022
Svar fra retta den 20. aug. 2022
Thanks for staying with us we hope to see you again

4/10 Dårligt

Helle

Synes ikke om: Værelsets komfort
Hvis naboens snak og støj ikke generer - et ok rum
Sjældent har jeg boet på et hotel, der var så lydt. Naboens prutter kunne tydeligt høres. Badeværelse lugtede fugtigt. Og madrassen var så blød, at det nærmest var en kamp at komme ud fra midten. Omgivelser fine og helt ok.
Overnattede 1 nat i februar 2019

6/10 Okay

kell, copenhagen

Synes godt om: Rengøring
Synes ikke om: Service og personale
Transithotel til / fra Key West
Ok værelser. Ok pool. Ingen strand. Ingen restaurant. Ingen bar. Intet wi-fi på værelser (kun ved reception/pool).

8/10 Udmærket

Robert

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A nice quiet property. Plenty of parking.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Zugeil

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super Cute, if you’re looking for something quiet and still in the middle of the action. Nice little spot.
Overnattede 2 nætter i maj 2024

6/10 Okay

Bob

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
No cold water. Thin walls. Very poor pool longe chairs. Holes in the bath towels.
Overnattede 1 nat i maj 2024

4/10 Dårligt

Jessenia

Rejste med familie og småbørn
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Muy feo el lugar la verdad en el aspecto de las habitaciones
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love it. It’s a little dated but well maintained. Super nice vibe. The complementary breakfast was not really complete but that’s fine.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Patrick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Michael

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was littered with mouse droppings upon arrival. Manager refused a refund. I can’t believe Expedia still allows this business to list on their site.
Overnattede 4 nætter i april 2024
Svar fra Coconut Cove den 2. maj 2024
First off what your state is mouse dropping is incorrect. Per your first review you did not state anything negative. Then to change it to this statement just because we have a no refund policy. We had already changed the dates for you once with no charge. You were offered a different room. You refused.

2/10 Forfærdeligt

Resit

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The worst experience of my life. Unhygienic, outdated, and poor service.
Overnattede 1 nat i april 2024
Svar fra Coconut Cove den 25. apr. 2024
thanks for staying with us

8/10 Udmærket

Cesar

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed in a family cabin. Although not very big, a bit older, and did not have walls between bedroom and sitting area/kitchen, it was comfortable and clean. The common areas are clean and well kept.
Overnattede 5 nætter i marts 2024
Svar fra Coconut Cove den 25. apr. 2024
thanks for staying with us

6/10 Okay

James

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very friendly, the pool area was beautiful, and the property grounds were nice. But the rooms and cottages, although very clean, were run down and in serious need of updating. Beds and plumbing were terrible. There is NO BEACH (like the pictures show), no bar, no marina, and their breakfast is poptarts and granola bars!
Overnattede 4 nætter i april 2024
Svar fra Coconut Cove den 25. apr. 2024
thanks for staying with us

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property lay out was phenomenal
Overnattede 1 nat i april 2024
Svar fra Coconut Cove den 25. apr. 2024
thanks for staying with us

10/10 Fremragende

Mathew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great spot. Always visit the upper keys coming from the mainland. We will be back.
Overnattede 1 nat i februar 2024
Svar fra Coconut Cove den 25. apr. 2024
thanks for staying with us

10/10 Fremragende

Claudia

Rejste med familie
Synes godt om: Service og personale, faciliteter
The outside of the hotel rooms beutiful great property but the biulding very poor needs a big upgrade
Overnattede 1 nat i marts 2024
Svar fra coconut cove den 31. mar. 2024
Thanks for staying with us

10/10 Fremragende

Alene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Coconut Cove den 25. apr. 2024
thanks for staying with us

6/10 Okay

Paul

Rejste med partner
Synes ikke om: Faciliteter
Would we use Coconut Cove again - yes we probably would. We think that quite a bit could be done for guests though, to encourage them to stay and not just use it for an overnight stop. It is a very attractive site with a good waterside and super pool. The rooms are OK but a little in need of uplift. The breakfast is adequate. Its Florida - no orange juice or for that matter water. Once the muffins had gone they didn't reappear. We provided our own juice and some jam to spread on the bread. The single toaster was a low quality domestic one not suitable for a hotel breakfast area.. Beware the wi-fi. If you read carefull it is only available near to reception. This is not difficult to provide at room level these days. We had to use our UK base mobile broadband. Next it says Paul's Grill and Tikki bar. To be fair we knew there was no food available, but to have a Tikki bar and not serve any drinks is ridiculous. There were occassions during our seven night stay when we would have eaten and drank in if possible, But we had to do all of this ourselves. Basically we don't think the owners really want people to enjoy what is a very attractive location.
Overnattede 7 nætter i marts 2024
Svar fra coconut cove den 31. mar. 2024
Thanks for staying with us.

10/10 Fremragende

Lisa

Nice staff and beautiful property outside, but bedroom area (comforter/curtains/furniture) could be updated.
Overnattede 1 nat i marts 2024
Svar fra coconut cove den 31. mar. 2024
thanks for staying with us

6/10 Okay

Angela

Rejste med familie
Synes godt om: Service og personale
sheets had stains? hard to tell if clean or old sheets
Overnattede 1 nat i marts 2024
Svar fra Coconut Cove den 25. mar. 2024
Yes they are clean. We did have a issue with one of our machines leaving rust marks and has been replaced.

6/10 Okay

Nicholas

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
the hotel was just old and it smelled. it had no shower so we were forsed to take a shower in the hot tub.
Overnattede 1 nat i februar 2024
Svar fra Coconut Cove den 16. mar. 2024
Thanks for staying with us. Not sure what you mean about no shower in your room as all our rooms have showers in them.

10/10 Fremragende

Jeffrey

Synes godt om: Faciliteter
Great
Overnattede 1 nat i marts 2024
Svar fra Coconut Cove den 16. mar. 2024
Thanks for staying with us

10/10 Fremragende

Samantha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice and quiet. Our room was clean but small and adequate for the one night stay we had. We didn’t stay for breakfast it’s served from 9-11. Also there is a sign that states Tiki Bar and Grill but they do now have one but they not have a big tiki area outside you can make your drinks at, smoke and watch tv. The pool is clean and cool, which would have been great but it was a little windy . We stayed on a Sunday night. We loved the cats around the property being cat people, they cuddled with us by the bar and it was adorable
Overnattede 1 nat i marts 2024
Svar fra Coconut Cove den 16. mar. 2024
Thanks for staying with us

2/10 Forfærdeligt

John

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We checked in at 6:00 pm after traveling by motorcycle all day. Had to wait 15 min for someone to show up in the checkin area. Our room was horrible. Bathroom ceiling and vents had black mold. Ants crawling around the tub and shower. The sliding door had lost its glass seal so you couldn’t see through it. The curtain for the door was missing holders so it just dropped down. Tv remote didn’t work. Overall very disappointing stay. Expedia should not be recommending this facility.
Overnattede 1 nat i marts 2024
Svar fra Coconut Cove den 8. mar. 2024
Sorry you had to wait to check in. There is a sign in the office to call the number if I am out of the office. Per the tv remote they run the cable not the tv that is why we have signs to turn on here. As people have lost or taken the tv remotes. I will definitely look into your other issues in your room and have the issue resolved.

10/10 Fremragende

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
felt like a low key, quiet place to stay.
Overnattede 2 nætter i februar 2024
Svar fra coconut cove den 8. mar. 2024
Thanks for staying with us

10/10 Fremragende

Jeff

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nothing
Overnattede 1 nat i marts 2024
Svar fra coconutcove den 8. mar. 2024
Thanks for staying with us

2/10 Forfærdeligt

Jeffrey

Overnattede 1 nat i marts 2024
Svar fra Coconut cove den 8. mar. 2024
Thanks for staying with us

10/10 Fremragende

Felix

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great spot for sun rise view
Overnattede 1 nat i marts 2024
Svar fra Coconut Cove den 8. mar. 2024
Thanks for staying with us

8/10 Udmærket

Steven, Fort Wayne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is an older property but tastefully updated. It’s quiet and comfortable. Will certainly return.
Overnattede 1 nat i februar 2024
Svar fra coconut cove den 8. mar. 2024
Thanks for staying with us

2/10 Forfærdeligt

Peter

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Noisy road. Noisy neighbours.
Overnattede 1 nat i februar 2024
Svar fra Coconut Cove den 8. mar. 2024
Thanks for staying with us

4/10 Dårligt

Benjamin

Rejste i en gruppe
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Old and smelling sleepingroom!
Overnattede 1 nat i februar 2024
Svar fra Coconut Cove den 8. mar. 2024
Thanks for staying with us

4/10 Dårligt

Randall

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Small room with little amenities
Overnattede 1 nat i februar 2024
Svar fra Coconut Cove den 8. mar. 2024
Thanks for staying with us

2/10 Forfærdeligt

Genesis

Overnattede 2 nætter i februar 2024
Svar fra Coconut Cove den 25. mar. 2024
Thanks for staying with us

6/10 Okay

Sarah

Rejste med familie
The room was not what we expected, but over all we made the best of it. The free breakfast is nothing fancy beyond a yogurt, bowl of cereal, or English muffins.
Overnattede 2 nætter i februar 2024
Svar fra coconut cove den 8. mar. 2024
Thanks for staying with us

8/10 Udmærket

Daniel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing place!
Overnattede 1 nat i februar 2024
Svar fra coconut cove den 8. mar. 2024
Thanks for staying with us

10/10 Fremragende

Humberto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not to bad for the price!
Unfortunately the whether wasn’t great, was a rainy day and we can’t enjoy the place But we walk around was nice the property with something to do in place pool, fishing or enjoy the sun by the sea side The room was ok for a place by the sea, no elevator and need to climb 3 histories for our room, outside building looks old need some retouch But we can stay again in future !
Overnattede 2 nætter i februar 2024
Svar fra Coconut Cove den 8. mar. 2024
Thanks for staying with us

4/10 Dårligt

Lupe

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Property is old and room didn’t seem very clean. There was a musty smell in the room. No hangers in closet. Furniture very old.
Overnattede 2 nætter i februar 2024
Svar fra Coconut Cove den 8. mar. 2024
Thanks for staying with us.

6/10 Okay

KAREN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Coconut Cove den 8. mar. 2024
Thanks for staying with us

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Needs an upgrade
Front desk lady was nice and met our needs immediately. Our room patio door wouldn’t lock, so it got fixed. Coffee pot provided, but no coffee or cups. Continued asking for items that should have been there.Could hear the people in the next room very clearly. No sound barrier between the walls. Loved the landscape around the hotel. It was kept up nicely, but I wouldn’t stay there again. I’m too old to climb the stairs to second floor. Actually two sets of stairs before got up to the second floor.
Overnattede 4 nætter i februar 2024
Svar fra Coconut Cove den 8. mar. 2024
Sorry you were missing some of the items that should have been in your room. We do have the cottages that are at ground level and would not require going up the stairs.

10/10 Fremragende

Laila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful and a very nice stay
Overnattede 1 nat i februar 2024
Svar fra Coconut Cove den 8. mar. 2024
Thanks for staying with us

10/10 Fremragende

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place. Great people
Overnattede 1 nat i februar 2024
Svar fra Coconut Cove den 8. mar. 2024
Thanks for staying with us

10/10 Fremragende

Yudith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Coconut Cove den 8. mar. 2024
Thanks for staying with us

10/10 Fremragende

Kory

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Coconut Cove den 8. mar. 2024
Thanks for staying with us

10/10 Fremragende

Jack and Sherry

Overnattede 1 nat i februar 2024
Svar fra Coconut Cove den 25. mar. 2024
thanks for staying with us

10/10 Fremragende

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best value in the upper keys
Professional and friendly staff
Overnattede 1 nat i januar 2024
Svar fra coconut cove den 1. feb. 2024
thanks for staying with us

8/10 Udmærket

Serge

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
La place sur le bord de la mer et la piscine et environnement extérieur impeccable la chambre très sale drap tacher divan dégelas rien avoir avec la photo sur votre site pour qui concerne la chambre
Overnattede 2 nætter i januar 2024
Svar fra coconut cove den 1. feb. 2024
thanks for staying with us

6/10 Okay

FELIX

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra coconut cove den 1. feb. 2024
thanks for staying with us

6/10 Okay

Xudong

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This place needs to be updated although the locality is great and staffs are very friendly.
Overnattede 1 nat i januar 2024
Svar fra coconut cove den 1. feb. 2024
thanks for staying with us

6/10 Okay

Mandy

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overall
Overnattede 1 nat i januar 2024
Svar fra coconut cove den 1. feb. 2024
thanks for staying with us

10/10 Fremragende

Jeff

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice, clean and quiet rooms and property. Friendly staff. Very nice pool, plenty of chairs to relax in.
Overnattede 3 nætter i januar 2024
Svar fra coconut cove den 1. feb. 2024
thanks for staying with us