Hytter i Isla Holbox

"Vi havde et afslappende ophold på hotellet, der har sin egen lille strand (kun delvis sol) og morgenmadsrestaurant. Personalet var meget venlige og gjorde opholdet til en fornøjelse. Værelset er en smule lydt, men hotellet havde ørepropper. Eneste minus er, at selvom der er egne solstole og strand, er det meget begrænset med sol, og vi måtte derfor finde andre steder at leje solstole. "

"The most beautiful hotel and beach, that we have ever visited. Great overall service in reception (we changed rooms, better view, and some construction work got stopped after we mentioned the noise). The staff was increadible friendly and very helpsome. The hotel was clean and the breakfast was very nice. Only two things were not ok. We had booked the christmas dinner on the hotel (it was double in prize compared to other nice restaurants and the food was not great, main cource especially). The other thing was a feeling, that the hotel was very keen on making money. You saw it in the small things. No water was put in hotelroom, only 4 nespresso tabs for a 10 night stay (100 pesos for aditionals). We broke a drinking glas in the room and was asked to pay for it (which we refused and reception ended up saying ok, but not a good experience). But overall a fantastic hotel og the most beautiful beach, that we have ever seen. "

"Vi havde overordnet et fint ophold, men også nogle punkter, som trak oplevelsen ned. Vi havde booket et værelse på AWA Holbox, men blev ved ankomst indlogeret på nabo-hotellet Casa Muuch. Værelset var rigtig fint og meget rent, men det var uklart, om dette var en nedgradering i forhold til det, vi havde booket. Specielt fordi værelsesprisen på det hotel var noget lavere end på AWA. Der blev ikke givet nogen forklaring ved indcheckning, og da vi spurgte ind til det, var svarene meget vage, hvilket gav en lidt utryg start på opholdet. Til gengæld var morgenmaden på Casa Muuch virkelig lækker og personalet deroppe virkelig venlige. Den blev tilberedt efter bestilling på tagterrassen og var en klar positiv oplevelse. Restaurantpriserne på AWA oplevede vi som meget høje – også sammenlignet med andre luksushoteller på Holbox. Vi forstår, at det er dyrere at drive hotel på en ø, men kvaliteten stod ikke helt mål med prisniveauet. Derudover havde vi desværre en oplevelse af, at personalet i restauranten i høj grad forventede eller nærmest tiggede om drikkepenge. Da vi kommer fra en kultur, hvor drikkepenge er meget usædvanligt, blev det – kombineret med de høje priser – en lidt ubehagelig del af opholdet. Alt i alt et hotel med potentiale og gode elementer, men med kommunikationsproblemer og et prisniveau, der trækker helhedsoplevelsen ned."

"Meget højlydt musik og papirstynde vægge, så man kunne ikke sove for larmen. Derudover virkede vores air condition ikke. Ulideligt at sove i! "

"Hotellet lå helt perfekt. Tæt på stranden og med gode pools. Venligt personale. Morgenmaden var god, men vi oplevede ofte, at vi skulle spørge efter opfyldning."

"My partner and I spent 5 nights at Villas Tiburon on beautiful Holbox and loved the service from Karina, Laura, and the entire staff. However, a few areas could use improvement. Breakfast – The included breakfast is very minimal: one slice of toast (cut in two), a few fruit slices, and coffee or tea. For something that’s charged extra, it should offer more variety and larger portions. Food menu – While the Mexican dishes are appealing, the portions are small and pricey. We found other hotels on Holbox serving bigger meals at the same or lower prices, including the most expensive ones. Beachfront/sargassum cleaning – During our mid-July stay, Holbox was mostly free of sargassum, but the little that did arrive remained in front of Villas Tiburon. Neighboring hotels cleared theirs, which made a visible difference. A small cleanup effort would go a long way in enhancing the beachfront. Music – This applies to many Holbox hotels: loud music plays most of the day and night. Some guests want a party vibe, others seek peace. It would help if the hotel asked guests about preferred volume levels, especially in the restaurant, bar, and beach areas. These points are all meant as positive criticism to make the hotel even better. We recommend the hotel as is, but it would be a much better experience for a holiday if these areas found more attention and improvement. Thanks again to the staff for being kind, listening and always helpful. "