My family and I spent the entire week at Hotel Aldea Kuká, and I can say without a doubt that it’s one of the places where we’ve experienced the kindest and most attentive service of any hotel we’ve ever stayed in. At reception, Mitch, Gladys, and Abigaíl; and in the restaurants, Eduardo, Israel, and Mike—all of them were truly dedicated to making us feel seen, welcome, and cared for.
I believe Holbox is a paradise. The beaches, the sandbars, the crystal-clear water, and the fact that you can walk hundreds of meters into the sea without the water rising above your knees—it’s honestly hard to put into words.
The hotel is beautiful and well-maintained. The beds are comfortable, and the view from the balcony is breathtaking. The food is excellent in all the restaurants, and the pool is also a lovely space where you can easily spend long stretches of time.
In short: the hotel is stunning, the location is divine, and the staff is absolutely wonderful. They genuinely go out of their way to make you happy, and if something goes wrong, they make sure to fix it immediately.
We were truly happy in Holbox, and that was largely thanks to the team at Hotel Aldea Kuká. Highly recommended.
