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Anmeldelser af Insotel Fenicia Prestige Suites & Spa

5 out of 5
Insotel Fenicia Prestige Suites & Spa
Calle Narcisos, Santa Eulalia del Rio, Ibiza

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 223 af i alt 338 anmeldelser" "
Bedømmelse på 8 − Udmærket. 95 af i alt 338 anmeldelser" "
Bedømmelse på 6 − Okay. 7 af i alt 338 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 338 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 338 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Maryam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2023
Svar fra Reception den 22. maj 2023
Dear Maryam,thank you very much for staying with us.We hope to see you in the near future.Kind regards,Maria

10/10 Fremragende

Erik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i april 2023
Svar fra Reception den 22. maj 2023
Dear Mr. Erik,thank you very much for staying with us.I hope you had a safe journey home.We will be more than happy to see you again in our hotel.Kind regards,Maria

10/10 Fremragende

Carlos Augusto

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was amazing. Thank you
Overnattede 6 nætter i maj 2024

10/10 Fremragende

Johannes

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i maj 2024

10/10 Fremragende

Simon

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a wonderful stay here and will certainly return. The hotel is old school grand and in a great location next to the sea and a short walk to many good bars and restaurants. The staff are amazing, super attentive and always on hand to help. One minor quibble is that the quality of products used at breakfast is not in keeping with everything else about the stay.
Overnattede 5 nætter i maj 2024
Svar fra Reception den 20. maj 2024
Dear Mr. Simon, We appreciate the time you have taken to review our "Insotel Fenicia Prestige Suites & Spa*****”. We're delighted you enjoyed your stay, and your generous words are very much appreciated. We have, of course, taken note of your comments. We will be glad to see you next year for another great time! Kind regards, José García Reception Team

10/10 Fremragende

andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highley recommend
welcoming from the start arriving late around 1am ish. everything was lovely from staff to room to spa to food. great area, very close to town but also far enough away.
Overnattede 3 nætter i oktober 2023
Svar fra Reception den 18. okt. 2023
Dear Andrew, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay, and your generous words are very much appreciated. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, MariaReception Team

8/10 Udmærket

Jantje

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i september 2023
Svar fra Reception den 18. okt. 2023
Dear Jantje, Thank you for choosing "Insotel Fenicia Prestige Suites & Spa*****" for your stay in Ibiza and for this glowing comment about your stay with us! We are glad to see that you enjoyed your holiday with us! Our personnel are always ready to make your stay comfortable and pleasant, they do their best to ensure that our guests have an enjoyable time. We hope to see you next year for another great time! Kind regards, MariaReception Team

10/10 Fremragende

Indu

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and service from staff
Overnattede 3 nætter i september 2023
Svar fra Reception den 18. okt. 2023
Dear Guest, We appreciate your kind words following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". It was a pleasure to welcome you to the hotel. We're delighted to read that you thoroughly enjoyed your experience, especially the exceptional service you received from our dedicated staff. I will take great pleasure in sharing your generous review with the team. We hope to have the opportunity to welcome you back in the future. Kind regards, MariaReception Team

10/10 Fremragende

Dean

Overnattede 7 nætter i september 2023
Svar fra Reception den 18. okt. 2023
Dear Mr. Dean, We appreciate your kind words following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". It was a pleasure to welcome you to the hotel. We're delighted to read that you thoroughly enjoyed your experience, especially the exceptional service you received from our dedicated staff. I will take great pleasure in sharing your generous review with the team. We hope to have the opportunity to welcome you back in the future. Kind regards, MariaReception Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome hotel in a fantastic location
Awesome hotel in a fantastic location
Overnattede 7 nætter i september 2023
Svar fra Reception den 18. okt. 2023
Dear Guest, Thank you for such a positive review on Expedia! We are glad to see that you liked every aspect of the Hotel, the details are highly taken into consideration with the only purpose of making our guests feel at home in luxury, elegant and well-equipped facilities.We would like to thank you for your kind comments about our dedicated staff, which will be passed on to them. We look forward to your next stay, when we will do our best for you to enjoy another wonderful experience. Kind regards, Maria Reception Team

10/10 Fremragende

Wayne

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i august 2023
Svar fra Reception den 18. okt. 2023
Dear Mr. Wayne, We appreciate the time you have taken to review our "Insotel Fenicia Prestige Suites & Spa*****". We encourage our hotel to work hard towards providing the best experience possible for our guests, so we are delighted to hear that our team members were able to make your stay more enjoyable. We aim to provide a great stay for our guests, and we will continue to do so by making the most of customer feedback so we will certainly be taking your comments on board. Thank you for your kind comments, we hope to see you again soon. Kind regards, Maria Reception

8/10 Udmærket

Scott

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Nice location
Overnattede 7 nætter i august 2023
Svar fra Guest Service Team den 4. sep. 2023
Dear Mr. Scott, Thank you for sharing your impressions following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". Warm regards, Guest Service TeamInsotel Fenicia Prestige Suites & Spa*****

8/10 Udmærket

Amedeo Paolo

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ottima struttura, personale molto cortese e attento alle esigenze del cliente. Ristorante ottimo sia per la colazione che per la cena con ampia varietà di cibo per tutti i gusti. Adatto anche ai vegetariani.
Overnattede 10 nætter i august 2023
Svar fra Guest Service Team den 31. aug. 2023
Gentilissimo Sig. Paolo, La ringraziamo per il tempo dedicato alla Sua recensione e per i Suoi commenti positivi. Siamo davvero felici di poter apprendere che avete trascorso un piacevole soggiorno. Il nostro obiettivo è quello di far sentire i nostri Ospiti come a casa ed è proprio per questo che ci dedichiamo alla cura di ogni particolare, partendo dall' accoglienza, la pulizia e tutti i servizi da noi offerti. E' con piacere che riscontriamo di essere riusciti a soddisfare le Sue esigenze. Con la speranza di poterLa ricevere nuovamente presso “Insotel Fenicia Prestige Suites & Spa*****", porgiamo cordiali saluti, Guest Service Team Insotel Fenicia Prestige Suites & Spa*****

8/10 Udmærket

Alexandre

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023
Svar fra Guest Service Team den 31. aug. 2023
Dear Guest, Thank you for sharing your impressions following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". Warm regards

10/10 Fremragende

Nassim

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 8 nætter i august 2023
Svar fra Guest Service Team den 24. aug. 2023
Dear Guest, Thank you for sharing your impressions following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". We hope to see you very soon. Warm regards, Guest Service TeamInsotel Fenicia Prestige Suites & Spa*****

10/10 Fremragende

Asif

Overnattede 3 nætter i august 2023
Svar fra Guest Service Team den 23. aug. 2023
Dear Guest, Thank you for sharing your impressions following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". Warm regards, Guest Service Team

10/10 Fremragende

martin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great trip , staff were excellent.
Overnattede 5 nætter i august 2023
Svar fra Guest Service Team den 23. aug. 2023
Dear Guest, We appreciate your kind words following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". It was a pleasure to welcome you to the hotel. We're delighted to read that you thoroughly enjoyed your experience especially the exceptional service you received from our dedicated staff. I will take great pleasure in sharing your generous review with the team. We hope to have the opportunity to welcome you back in the future. Kind regards, Guest Service Team

10/10 Fremragende

Karan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing
Everything about this hotel was perfect. We stayed in a prestige room which was amazing. The staff were all friendly and helpful and the pool and spa were lovely.
Overnattede 3 nætter i august 2023
Svar fra Guest Service Team den 23. aug. 2023
Dear Guest, Thank you for such a positive review! We are glad to see that you liked every aspect of the Hotel, the details are highly taken into consideration with the only purpose of making our guests feel at home in luxury, elegant and well equipped facilities. We would like to thank you for your kind comments about our dedicated staff, which will be passed on to them. We look forward to your next stay, when we will do our best for you to enjoy another wonderful experience. Kind regards, Guest Service Team

8/10 Udmærket

Amanda Jane Lamb. Melanie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We have been twice to the hotel. Is easy parking easy access to most of the island of driving and the hotel is clean and comfortable
Overnattede 7 nætter i juli 2023
Svar fra Reception den 15. jul. 2023
Dear Mrs. Lamb, We appreciate the time you have taken to review our "Insotel Fenicia Prestige Suites & Spa*****". We encourage our hotel to work hard towards providing the best experience possible for our guests, so we are delighted to hear that our team members were able to make your stay more enjoyable. We aim to provide a great stay for our guests and we will continue to do so by making the most of customer feedback so we will certainly be taking your comments on board. Thank you for your kind comments, we hope to see you again soon. Kind regards, Guest Service TeamInsotel Fenicia Prestige & Spa *****

8/10 Udmærket

glen

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Relaxing Ibiza Break with Friends
Nice holiday in Ibiza, hotel is beautiful but a little tired in places. Not expecting to fight for sun beds when you have the Presidential Suite (cold shower too). Pool service was not great but hotel very clean.
Overnattede 7 nætter i juni 2023
Svar fra Reception den 10. jul. 2023
Dear Mr. White,we would like to thank you for your words after your stay with us. We aim to provide a great stay for our guests and we will continue to do so by making the most of customer feedback so we will certainly be taking your comments on board. Thank you and we hope to see you in the near future.Kind regards,Guest Service TeamInsotel Fenicia Prestige & Spa *****

8/10 Udmærket

Debbie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juni 2023
Svar fra Reception den 15. jul. 2023
Dear Debbie, We appreciate the time you have taken to review our "Insotel Fenicia Prestige Suites & Spa*****". We encourage our hotel to work hard towards providing the best experience possible for our guests, so we are delighted to hear that our team members were able to make your stay more enjoyable. We aim to provide a great stay for our guests and we will continue to do so by making the most of customer feedback so we will certainly be taking your comments on board. Thank you for your kind comments, we hope to see you again soon. Kind regards, Guest Service TeamInsotel Fenicia Prestige & Spa *****

10/10 Fremragende

Paul

Overnattede 5 nætter i maj 2023
Svar fra Delia den 31. maj 2023
Muchas gracias por la puntuación. Esperamos verle pronto! Saludos,

10/10 Fremragende

Philipp

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bis auf den Fitnesss-Room (3 von 7 Geräten defekt/ausserbetrieb) haben wir nicht zu bemängeln und haben einen fantastischen Aufenthalt erlebt. Food, Servive, Atmosphere, usw. alles TOP.
Overnattede 4 nætter i september 2022

4/10 Dårligt

Xenia

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Hatten uns den Urlaub in diesem Hotel anders vorgestellt. Für uns ist das kein 5 Sterne Hotel. Die Zimmer müssen dringend sehr dringend renoviert und auf den neuesten stand gebracht werden alle Armaturen wie nicht richtig funktionierende Duschen, Whirlpools (Hatten ein Zimmer mit einem gebucht und konnten diesen nicht nutzen weil er sehr große Mängel aufwies kaputte Düse da wo Licht war alles rausgerissen unter dem Whirlpool haben sich Biene oder Wespen bin kein Experte ein zuhause errichtet) Reinigung oder Ersetzung der Klimaanlage (roch modrig wenn man diese angeschaltet hat) die Liste ist fast zu lang mit den Mängeln. Die Liegen am Pool sind nicht genug ein richtiger Kampf um Platzbesetzung (mit dem Moto wer zuerst da ist). Dieses Hotel ist nicht direkt am Strand sondern ca.10min davon entfernt (der Strand ist sehr schön mit sehr vielen Bars, Liegen gegen Aufpreis aber erträglich).
Overnattede 4 nætter i august 2022

10/10 Fremragende

Anton

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2022
Svar fra RM den 9. aug. 2022
Thanks!

10/10 Fremragende

Alejandro, Cos Cob

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great infra, very kind people.
Overnattede 2 nætter i juli 2022
Svar fra Néstor Tur Hotel Manager Insotel Fenicia Prestige den 3. aug. 2022
Estimado Alejandro, Quiero agradecerle que haya compartido su opinión en referencia a su estancia en "Insotel Fenicia Prestige Suites & Spa*****. Nos complace que su experiencia con nosotros haya sido de su agrado y que haya disfrutado de las instalaciones del Hotel. Esperamos volver a recibirle muy pronto. Atentamente, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fremragende

CESARIO ANDRE

Overnattede 2 nætter i juli 2022
Svar fra Néstor Tur Hotel Manager Insotel Fenicia Prestige den 3. aug. 2022
Estimado Cliente, Quiero agradecerle que haya compartido su opinión en referencia a su estancia en "Insotel Fenicia Prestige Suites & Spa*****. Nos complace que su experiencia con nosotros haya sido de su agrado y que haya disfrutado de las instalaciones del Hotel. Esperamos volver a recibirle muy pronto. Atentamente, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fremragende

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel good facilities great spa all very clean. Food ok but i felt very corporate, we did eat out quite a bit, breakfasts were good. Only food options in hotel were pool side and buffet restaurant in our stay. Internet very strong . great staff very helpful and caring Nearest mini market is over the bridge. Centre of town 10 minute wander along the front.
Overnattede 10 nætter i maj 2022
Svar fra Néstor Tur den 13. jun. 2022
Dear Stephen, Thank you for choosing "Insotel Fenicia Prestige Suites & Spa*****" for your stay in Ibiza and for this comment about your stay with us! We are glad to see that you enjoyed your holiday with us! Our personnel is always ready to make your stay comfortable and pleasant, they do their best to ensure that our guests have a really enjoyable time. We hope to see you next year for another great time! Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

6/10 Okay

Rachel

Synes ikke om: Rengøring
The hotel is still nice looking but not really the 5 star standard you’d expect (and which you pay through the nose for). There were obvious areas of wear & tear and unfixed damage around the hotel and particularly in our room. Some of the staff were very friendly but others (particularly in the pool bar) were not terribly friendly or welcoming. Room service was expensive, uninspired and unavailable during certain times (we were told there was no way to get breakfast in the restaurant or our room before 8am on the day of our departure because it was Sunday). The housekeeping service was sloppy, with replacement towels and hand soap forgotten and dirty cups and glasses merely rinsed in the sink. I completely sympathise with the issues caused by the pandemic but standards have definitely slipped and they need to buck their ideas up if they’re going to continue to charge those prices.
Overnattede 7 nætter i oktober 2021
Svar fra Néstor Tur Hotel Manager den 14. okt. 2021
Dear Guest, Thank you for sharing your impressions following your recent stay at “Insotel Fenicia Prestige Suites & Spa*****”. We will certainly be taking your comments on board. We have noted your feedback should you consider returning to the hotel in the future. We sincerely hope to have the opportunity to welcome you back to the hotel. Warm regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fremragende

Tom

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Lovely hotel with lovely decor, wonderful spa & friendly staff who will do anything to help. Good selection at breakfast, all tasted great. Rooms generally clean but a little tired in some places - also no complimentary water or tea/coffee facilities in the room. Communal areas lacked atmosphere with no music around the pool/in bar areas which made it seem quite lifeless at night. Great variety of bars and restaurants near by though in the town. Overall, probably would say it’s a very good 4* hotel, rather than a 5* but had a great stay and would return.
Overnattede 4 nætter i september 2021
Svar fra Néstor Tur Hotel Manager den 14. okt. 2021
Dear Guest, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay and your generous words are very much appreciated. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fremragende

Marco

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Zimmer mit eigenem Dach und Whirlpool
Das Zimmer ist hochwertig, echtes 5*-Feeling. Der Whirlpool auf dem eigenen Dach war toll. Die Aufmerksamkeiten des Hotels (Cava und Pralinen) haben wir sehr geschätzt.
Overnattede 2 nætter i juli 2021
Svar fra Néstor Tur Hotel Manager Insotel Fenicia Prestige den 14. sep. 2021
Liebe Gäste, Wir bedanken uns dass Sie dass Insotel Fenicia Prestige Suites & SPA ausgewählt haben um Ihren Urlaub zu verbringen. Wir freuen uns dass Sie bei Ihrem Aufenthalt vollständig zufrieden wahren und bedanken uns sehr dass Sie Ihre Hotelerfahrung mit anderen Zukünftigen Hotelkunden mitteilen im Expedia. Ihre Kommentare sind ganz wichtig für uns um unsere Leistungen Tag zu Tag verbessern. Mit freundlichen Grüßen, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

2/10 Forfærdeligt

REHAM

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This can’t be 5 star hotel. The furniture is too old. Broken door. Poor amenities. Smelly corridors and towels. No coffee machine in room. Mini bar left empty and you have to ask to be filled! Hotel gym closed on Monday! Room service unavailable after 11 pm! I would never recommend this hotel unless they change the rating to max 3 stars and the price accordingly.
Overnattede 7 nætter i august 2021
Svar fra Néstor Tur Hotel Manager Insotel Fenicia Prestige den 14. sep. 2021
Dear Guest, Thank you for taking the time to write a review about your stay in our "Insotel Fenicia Prestige Suites & Spa*****”. We regret to know that we have not fulfilled your expectations during your visit. Please be certain that we have taken your observations seriously that we value your suggestions as our guest’s feedback is truly important for us and we will consciously revise all of your remarks. We are working on a daily basis to exceed our guest’s expectations and hope to have the opportunity to host you again in the near future to offer you a remarkable stay. Best Regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fremragende

Andrew

Overnattede 6 nætter i august 2021

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
L’hôtel est d’une propreté irréprochable Par contre nous avions payé pour une suite prestige de 80 m2 et nous avions été déclassés Avec une suite simple de 49 m2
Overnattede 1 nat i juli 2021
Svar fra Néstor Tur Hotel Manager Insotel Fenicia Prestige den 14. sep. 2021
Cher Client, Nous sommes sincèrement navrés à la lecture de votre commentaire et profondément désolés que votre expérience au "Insotel Fenicia Prestige Suites & Spa*****" n’ait pas été à la hauteur de vos attentes et de nos exigences. Nous vous remercions de nous avoir fait part de vos impressions, nous permettant ainsi d’identifier et de corriger des imperfections qui méritent notre attention. J’espère avoir le grand plaisir de vous accueillir très bientôt de retour parmi nous et de pouvoir faire votre connaissance à cette occasion. Meilleures salutations, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was good for the money you pay. Better than I expected.
Overnattede 7 nætter i juli 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I have stayed at this hotel several times and cannot rate it highly enough. Beautiful grounds, excellent service and food and great walking distance to the amenities of Santa Eularia.
Overnattede 3 nætter i juli 2021

6/10 Okay

Johan

Synes godt om: Rengøring, værelsets komfort
4 star hotel standards
The Hotel is reasonable nice but unfortunately is lacking in some qualities that ever 5 star hotel should have. The staff was overall very friendly but too few to properly manage a hotel this size. The room was quite basic and spartanly furnished with a very small and a sofa. Unfortunately they forgot to refills the shampoo prior to our arrival , which was a bit of a nuisance. They also charged us 6 euros for each 500ml bottle of water. All that being said , it is still qiute a nice hotel and I can see older or middle aged couples enjoying it a lot as it seems very child friendly and family oriented.
Overnattede 3 nætter i juni 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
accueil , disponibilité , gentillesse du personnel , les restaurants , le petit déjeuner , l'emplacement de l'hôtel , tout est parfait , je vais reserver en Mai 2020
Overnattede 3 nætter i oktober 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
October 2019 visit so hotel quiet but excellent amenities and staff very helpful. Thunderstorms forecast for a couple of days caused a lot of the outside areas to be closed down perhaps too soon
Overnattede 7 nætter i oktober 2019
Svar fra Néstor Tur den 19. nov. 2019
Dear Guest, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay and your generous words are very much appreciated. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fremragende

Candice

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was amazing!
Overnattede 1 nat i oktober 2019
Svar fra Hotel Manager den 20. okt. 2019
Dear Candice, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay and your generous words are very much appreciated. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

8/10 Udmærket

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wir haben uns rundum wohl gefühlt im Hotel. Der Kindergarten war zusätzlich ein Mega plus. Ganz ganz toll alles. Und alle Mitarbeiter super lieb. Besonders auch zu unserer kleinen Tochter. ❤️ Daumen hoch.
Overnattede 7 nætter i oktober 2019
Svar fra Hotel Manager den 22. okt. 2019
Liebe Gäste, Wir bedanken uns dass Sie dass "Insotel Fenicia Prestige Suites & Spa*****" ausgewählt haben um Ihren Urlaub zu verbringen. Ihre Kommentare sind ganz wichtig für uns um unsere Leistungen Tag zu Tag verbessern. Mit freundlichen Grüßen, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

2/10 Forfærdeligt

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
2 jours avant votre départ le personnel nous a snobés au petit déjeuner, personne ne venait nous proposer des boissons, pas de bonjour, pas même un regard ... alors que des gens arrivaient après nous et étaient pris en charge de suite, avec u sourire!! Est ce de la discrimination parce que nous étions français? Parce que notre tenue n étaient pas à leur goûts De plus la piscine est extrêmement froide, nous n avons même pas pu en profiter. Vraiment très déçus de leurs comportements Aucun effort pour parler française
Overnattede 6 nætter i oktober 2019
Svar fra Hotel Manager den 15. okt. 2019
Cher Client, Nous sommes sincèrement navrés à la lecture de votre commentaire et profondément désolés que votre expérience au "Insotel Fenicia Prestige Suites & Spa*****" n’ait pas été à la hauteur de vos attentes et de nos exigences. Nous vous remercions de nous avoir fait part de vos impressions, nous permettant ainsi d’identifier et de corriger des imperfections qui méritent notre attention. J’espère avoir le grand plaisir de vous accueillir très bientôt de retour parmi nous et de pouvoir faire votre connaissance à cette occasion. Meilleures salutations, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2019
Svar fra Hotel Manager den 7. okt. 2019
Dear Guest, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i september 2019
Svar fra Hotel Manager den 4. okt. 2019
Dear Guest, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
position and staff were excellent ! although could have benefited by tea and coffee making facilities in the room !
Overnattede 7 nætter i september 2019
Svar fra Hotel Manager den 26. sep. 2019
Dear Guest, We appreciate your kind words following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". It was a pleasure to welcome you to the hotel. We're delighted to read that you thoroughly enjoyed your experience especially the exceptional service you received from our dedicated staff. I will take great pleasure in sharing your generous review with the team. We hope to have the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

8/10 Udmærket

Verificeret rejsende

Overnattede 6 nætter i september 2019
Svar fra Hotel Manager den 22. sep. 2019
Dear Guest, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was really Beautiful Hotel, really good staff.
Overnattede 7 nætter i september 2019
Svar fra Hotel Manager den 17. sep. 2019
Dear Guest, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay and your generous words are very much appreciated. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

8/10 Udmærket

Verificeret rejsende

Overnattede 7 nætter i september 2019
Svar fra Hotel Manager den 16. sep. 2019
Dear Guest, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

10/10 Fremragende

Gillian

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Relaxing holiday
Very relaxing stay. Hotel is set in lovely gardens with great pool and plenty of sun loungers and umbrellas. Very clean, friendly staff and great breakfast. Also only 2 minute walk to the promenade with beach, bars and restaurants.
Overnattede 7 nætter i august 2019
Svar fra Hotel Manager den 10. sep. 2019
Dear Gillian, Thank you for choosing "Insotel Fenicia Prestige Suites & Spa*****" for your stay in Ibiza and for this glowing comment about your stay with us! We are glad to see that you enjoyed your holiday with us! Our personnel is always ready to make your stay comfortable and pleasant, they do their best to ensure that our guests have a really enjoyable time. We hope to see you next year for another great time! Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i september 2019
Svar fra General Manager den 9. sep. 2019
Dear Guest, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, Néstor Tur Hotel Manager Insotel Fenicia Prestige Suites & Spa*****