Calle Puig Delfin s/n, Sant Josep de sa Talaia, Balearic Islands
Anmeldelser
9,4
Enestående
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 97 af i alt 127 anmeldelser" "
10 - Fremragende
97
Bedømmelse på 8 − Udmærket. 21 af i alt 127 anmeldelser" "
8 - Udmærket
21
Bedømmelse på 6 − Okay. 4 af i alt 127 anmeldelser" "
6 - Okay
4
Bedømmelse på 4 − Dårligt. 3 af i alt 127 anmeldelser" "
4 - Dårligt
3
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 127 anmeldelser" "
2 - Forfærdeligt
2
9,8/10
Rengøring
9,0/10
Service og personale
9,2/10
Faciliteter
9,6/10
Overnatningsstedets tilstand og faciliteter
9,4/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Benni
Rejste med familie
4. okt. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Benni
Overnattede 3 nætter i august 2019
Svar fra Carlos Fritz, Hotel Manager den 15. okt. 2019
Dear Benni,
Thank you for sharing your great feedback and wonderful pictures!
We hope to welcome you back very soon,
Best Regards,
Carlos Fritz
Hotel Manager
10/10 Fremragende
Mie
Rejste i en gruppe
15. sep. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nothing but fantastic! Everyone was super friendly and helpfull. One of the best hotels I’ve ever stayed at.
Mie
Overnattede 6 nætter i september 2019
Svar fra Markus Lueck, General Manager den 16. sep. 2019
Dear Mie,
Thank you for your wonderful comment. I am so glad that you enjoyed your time with us and very proud to hear that!
We hope to welcome you back very soon,
Best Regards,
Markus Lueck
General Manager
10/10 Fremragende
Carmen Gracia
Rejste med partner
11. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Resort muy agradable, con todas las comodidades.
Vistas a Es Vedrà espectaculares.
Desayuno muy completo.
Piscina ideal.
Sólo tener en cuenta que solicitan 800 euros de fianza, a devolver cuando te vas.
Carmen Gracia
Overnattede 4 nætter i maj 2024
10/10 Fremragende
Astrid
Rejste med familie
9. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Het was een hele mooie locatie. Fijn dat we zo dicht bij het restaurant en zwembad zaten. Leuke strandjes in de omgeving. Wij het een suite, erg ruim en in super staat. De service was echt heel goed!
Astrid
Overnattede 5 nætter i maj 2024
8/10 Udmærket
Hayley
Rejste med familie, Rejste med partner
7. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is fantastic for a resort style break. It’s 45 minutes from Ibiza town so not very convenient for nightlife but fantastic for a true chill out break with great food and service.
The drinks are a little on the pricey side especially the in room minibar.
Hayley
Overnattede 3 nætter i september 2023
10/10 Fremragende
Daniel
Rejste med partner
25. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A beautiful resort in a very secluded area. The staff were all friendly and attentive. Breakfast was fantastic. Suite was spacious and always kept cleaned and refilled.
Impovements:
Food/drink is very expensive overall. Please offer cheaper alternatives in your offerings. Happy to pay more for better quality but it felt a tad higher in general.
Daniel
Overnattede 7 nætter i september 2023
Svar fra Javier Padilla, Marketing & Communications Manager den 27. sep. 2023
Dear Daniel,Thank you for sharing your recent experience at 7Pines Resort Ibiza, and for providing feedback that helps us improve. We appreciate your kind words about our beautiful resort, friendly and attentive staff, fantastic breakfast, and well-maintained suites.We understand your concern about the pricing of food and drinks and appreciate your feedback. We are committed to finding a balance that offers both quality and value for our guests, and your comments will certainly help us in this endeavor.Your feedback is invaluable to us, and we look forward to welcoming you back in the future for an even more enjoyable stay.Warm regards,
10/10 Fremragende
Massimo
25. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Massimo
Overnattede 3 nætter i september 2023
Svar fra Javier Padilla, Marketing & Communications Manager den 27. sep. 2023
Dear Massimo,We appreciate your positve feedback about your recent stay at 7Pines Resort Ibiza.We're thrilled that you had a wonderful time relaxing and experiencing our resort.Your feedback fuels our passion to continually provide the best hospitality. Looking forward to your next visit!Warm regards
10/10 Fremragende
Aaron
22. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful property and staff.
Aaron
Overnattede 1 nat i september 2023
Svar fra Javier Padilla, Marketing & Communications Manager den 27. sep. 2023
Dear Aaron,it warms our hearts to read your glowing review of 7Pines Resort Ibiza. We're dedicated to offering a memorable experience, and we're delighted to have succeeded during your stay. Your feedback inspires us to maintain our commitment to excellence. See you again soon!Warm regards,
10/10 Fremragende
Rebekah
Rejste i en gruppe
15. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breath taking hotel with great amenities
Rebekah
Overnattede 2 nætter i september 2023
8/10 Udmærket
Alexandre
Rejste med familie
30. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alexandre
Overnattede 3 nætter i august 2023
10/10 Fremragende
Stephen
29. aug. 2023
Flawless
Stephen
Overnattede 4 nætter i august 2023
10/10 Fremragende
Nuria
Rejste med familie
25. aug. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Exclusive place, very good taste and extremely kind staff
Nuria
Overnattede 4 nætter i august 2023
10/10 Fremragende
MARIA
Rejste i en gruppe
24. aug. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La vista, la ubicacion, la habitacion es espectacular
MARIA
Overnattede 2 nætter i august 2023
10/10 Fremragende
Sade A.M
Rejste i en gruppe
20. aug. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at this resort were very friendly and eager to assist. The property is gorgeous, quiet, and ideal for families, adults, and even fur babies. I highly recommend! The only caveat is that the resort is on the other side of the island, however the concierge can call taxis to the resort.
Sade A.M
Overnattede 6 nætter i august 2023
10/10 Fremragende
Chinedu
17. aug. 2023
Chinedu
Overnattede 4 nætter i august 2023
10/10 Fremragende
Sharath Attur
Rejste med familie og småbørn
9. aug. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I would love to go and stay here again! Amazing staff , location and hospitality with stunning views of the Mediterranean sea.
Sharath Attur
Overnattede 2 nætter i august 2023
10/10 Fremragende
Verificeret rejsende
Rejste med familie
29. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The most stunning setting!
Gorgeous setting, beautiful breakfasts.
Family friendly - kids club fantastic.
Rooms are so spacious and comfortable.
2nd time staying and loved it.
The lunch and dinner menus are a bit pricey but that would be the only criticism. Breakfast is incredible!
If you’re looking for a family friendly beach club - Cotton Beach and Sunset Ashram are great nearby options.
Verificeret rejsende
Overnattede 3 nætter i juli 2023
10/10 Fremragende
Robert
Rejste i en gruppe
12. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The tranquillity, the friendly service, the pool, the views, all awesome
Robert
Overnattede 5 nætter i juli 2023
10/10 Fremragende
Damian, Chicago
Rejste med familie, Rejste med partner, Rejste med familie og småbørn
28. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
STUNNING PROPERTY! The views are incredible! The staff is incredibly kind and accommodating. The food is delicious and the room was beautiful. Loved our stay!
Damian
Overnattede 2 nætter i juni 2023
10/10 Fremragende
Manuela
24. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ibiza relaxed
Einmalige Lage, engagiertes, motiviertes Team
Manuela
Overnattede 3 nætter i juni 2023
8/10 Udmærket
Dieter
Rejste med partner
23. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Getränke zu teuer!
Dieter
Overnattede 4 nætter i juni 2023
10/10 Fremragende
Mathias
18. jun. 2023
Mathias
Overnattede 6 nætter i juni 2023
10/10 Fremragende
Frederico
Rejste med partner
15. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Touches of quality at every corner justify the extra dollars. Amazing location, with fantastic beaches around and great stuff.
However they didn’t allow us to use the restaurant and the chairs for the sea review as they had sime group event and then I felt left behind as a hotel guest.
Frederico
Overnattede 2 nætter i juni 2023
10/10 Fremragende
Peng
3. jun. 2023
Peng
Overnattede 5 nætter i maj 2023
10/10 Fremragende
Bettina
23. maj 2023
Bettina
Overnattede 3 nætter i maj 2023
10/10 Fremragende
Martin
23. sep. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I came to 7Pines for a relaxing (i.e. Do Little) holiday. In that respect it was excellent. The staff were friendly and waited on us hand and foot. Hotel is relatively of recent build, and in excellent repair. Cleanliness was fine.
Unusual location of phones, and lack of wastepaper baskets in rooms probably due to policies in Ibiza which aim to prevent joungsters from harming themselves, and not the hotels fault.
Also has excellent security staff patrolling the premises (or did when I was there). Heartily approve.
Martin
Overnattede 14 nætter i september 2022
Svar fra Carlos Fritz, General Manager den 26. sep. 2022
Dear Martin,Thank you very much for taking time to rate your stay with us.We would like to express our gratitude for your wonderful words of praise and for choosing the 7Pines Resort Ibiza.We are happy to hear that you had a great experience with us and that our security staff were especially attentive.Hopefully, you will come back and see us again soon!With best regards from Ibiza,
10/10 Fremragende
Gustav
22. sep. 2022
Gustav
Overnattede 5 nætter i september 2022
10/10 Fremragende
Romain
Rejste med partner
12. sep. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tres bel emplacement
Romain
Overnattede 2 nætter i september 2022
10/10 Fremragende
Hsing
6. sep. 2022
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hsing
Overnattede 5 nætter i august 2022
10/10 Fremragende
Consuelo
Rejste med familie
3. sep. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay. Stunning property and wonderful staff!!
Consuelo
Overnattede 3 nætter i august 2022
Svar fra Carlos Fritz, General Manager den 5. sep. 2022
Dear Consuelo,It is always good to hear that our guests enjoyed their time staying with us and that they spent some lovely days with us.Thank you very much for taking your time to evaluate our hotel and to describe your recent experiences.Praise and recognition are the highest level of esteem and the biggest motivator for all of us.They help us achieve what we are striving for: to always do our best and to grant our guests a unique stay filled with unrepeatable moments and authentic experiences.We are looking forward to welcome you back at 7Pines Resort Ibiza.Best regards
10/10 Fremragende
Vivien
2. sep. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vivien
Overnattede 6 nætter i august 2022
8/10 Udmærket
Craig
Rejste med partner
1. sep. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This luxury hotel is an amazing location overlooking Es Vedra. Sunsets are breathtaking and perfect view for the pleasing inclusive breakfast.
Staff were excellent and always on hand to help.
Our suite had a large living area but it massively compromises the size of the bedroom and you end up with the world’s smallest 5 star bathroom suite which is totally impractical. This really lets the whole thing down and stops a 5 star rating when you consider the price.
Taxis aren’t on tap but reception were helpful in organising but it does require you to think ahead and plan.
Craig
Overnattede 2 nætter i august 2022
Svar fra Carlos Fritz General Manager den 2. sep. 2022
Dear Craig,Thank you very much for your trust and being your hosts.I was really pleased after reading your lines that we were able to inspire you with our staff, premises, and stunning views. We are really sorry that your room did not meet your expectation concerning the bathroom. We do have different types of suites which vary in size and layout.Our reservations department will be more than happy to assist you before your next stay to find the most comfortable option for you.Nevertheless, I feel of course sorry for what you experienced different from what you expected and wished. This is not at all enjoyable for us as your hosts who wish the best experiences and memories for their clients. Once again thank you very much for your evaluation, which is really appreciated.We would be very pleased to welcome you back again at 7Pines Resort Ibiza.Best regards,Carlos FritzGeneral Manager
10/10 Fremragende
Sahiba
Rejste med familie
22. aug. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sahiba
Overnattede 3 nætter i august 2022
6/10 Okay
THERESA
1. aug. 2022
Synes godt om: Rengøring, service og personale, faciliteter
THERESA
Overnattede 5 nætter i juli 2022
10/10 Fremragende
Ulrich
Forretningsrejsende
28. jul. 2022
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Frühstück genial
Hotel hat sich im Service gesteigert. Zimmer invinity pool oberste Etage war hervorrragend. Frühstück liefert alles was man braucht. Am besten man kauft Getränke etc im Supermarkt (nichts in der Nähe) und lagert es im Kühlschrank der kleinen Küche.
Ulrich
Overnattede 1 nat i juli 2022
Svar fra Executive Office den 29. jul. 2022
Sehr geehrter Ulrich,
Vielen Dank für die Bewertung über Ihren Aufenthalt im 7Pines Resort Ibiza.
Wir freuen uns, dass Sie eine Verbesserung unseres Service empfunden haben und mit Ihrer Suite zufrieden waren.
Ihr Feedback ist uns sehr wichtig und wir sind stets auf der Suche nach Trainings- und Optimierungsmöglichkeiten um Ihren Aufenthalt einem unvergesslichen Erlebnis zu machen.
Wir hoffen Sie bald erneut in Ibiza willkommen heißen zu dürfen und senden beste Grüße,
Ramona Brieschenk
Executive Office
6/10 Okay
Ulrich
Forretningsrejsende
28. jul. 2022
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Zimmer Checkin verspätet, aber es wurde besser
Leider stand das Zimmer um 15:OO Uhr nichtbzur Verfügung obwohl wir auf der Priority list für checkin standen. Priority list befeutete nicht 1,5 Std früher, sondern 1,5 Szd nach Checkin Zeit nämlich um 16:30 stand das Zimmer zur Verfügung.
Ulrich
Overnattede 1 nat i juli 2022
Svar fra Executive Office den 29. jul. 2022
Sehr geehrter Ulrich,
Vielen Dank auch für diese Bewertung über unser Resort.
Wir bedauern zu lesen, dass Ihre Suite zum versprochenen Zeitpunkt nicht zur Verfügung stand.
Im Namen aller Teams entschuldigen wir uns aufrichtig und hoffen diese Unannehmlichkeit hat Ihren restlichen Aufenthalt nicht zu sehr getrübt.
Bedauerlicherweise können wir das Geschehene leider nicht mehr rückgängig machen. Dennoch würden wir uns über eine zweite Chance bei Ihrem nächsten Aufenthalt freuen, um Sie von unserem Service zu überzeugen, für den wir bekannt sind.
Beste Grüße aus Ibiza,
Ramona Brieschenk
Executive Office
10/10 Fremragende
hamaoka
Rejste i en gruppe
28. jul. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
めっちゃくちゃリゾートで最高!!
hamaoka
Overnattede 4 nætter i juli 2022
Svar fra Director of Operations den 29. jul. 2022
Dear hamaoka,
Thank you for your time to value and rate your recent wonderful stay with us. We are thrilled to read that you had such a top-notch experience with us.
Hopefully, you´ll visit us again!
Best regards, Daniele Trombacco
Director of Operations
10/10 Fremragende
RICARDO
Rejste med familie, Rejste med familie og småbørn
26. jul. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente Resort... Bellisima vista y buenas instalaciones
RICARDO
Overnattede 3 nætter i juli 2022
8/10 Udmærket
Cindy
Rejste med partner
20. jul. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
panorama rondom het hotel was FANTASTISCH
mooie zonsondergang...
ligbedden aan het zwembad en de kwaliteit van het eten kon beter op dit niveau en aan deze prijzen
Cindy
Overnattede 4 nætter i juli 2022
Svar fra Director of Operations den 20. jul. 2022
Dear Cindy,
Thank you for taking the time to value your recent stay with us. We are happy to know that you enjoyed our sunset views so much and that our resort met your expectations.
We take into account your comment regarding the sunbeds and our gastronomic offering.
Thank you again for your time and valuable feedback.
Hopefully, you´ll visit us again soon!
Best regards,
Daniele Trombacco
Director of Operations
10/10 Fremragende
R
Rejste med familie
8. jul. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Happy Bunnies
Very convenient
Excellent breakfast
Had one evening meal which was also very good indeed
Would recommend
R
Overnattede 3 nætter i juli 2022
Svar fra Director of Operations den 20. jul. 2022
Dear R,
Thank you for sharing your feedback of your recent wonderful stay with us. We are happy to hear that you had such a good time with us, that you enjoyed our breakfast and delicious food and tasty drinks.
We hope to welcome you again soon!
Best regards,
Daniele Trombacco
Director of Operations
10/10 Fremragende
Ashley
8. jul. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ashley
Overnattede 3 nætter i juli 2022
Svar fra Director of Operations den 11. jul. 2022
Dear Ashley,
Thank you for sharing your feedback of your recent stay with us. We are more than happy to see that you had a top notch stay.
Hopefully, you´ll visit us again!
Best regards,
Daniele Trombacco
Director of Operations
10/10 Fremragende
Sarah
Rejste med partner
24. jun. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel and the staff are absolutely amazing
Sarah
Overnattede 1 nat i juni 2022
Svar fra Director of Operations den 24. jun. 2022
Dear Sara,
Thank you for taking the time to value and share your recent stay with us. We are happy to know that you found our resort amazing along with our service and team.
Thank you again for your time and feedback.
Hopefully, you´ll visit us again for a new experience!
Best regards,
Daniele Trombacco
Director of Operations
10/10 Fremragende
Verificeret rejsende
Rejste med familie
17. jun. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfektes Hotel für Paare und Familien
Wir waren mit Baby eine Woche im 7Pines auf Ibiza und haben uns von A - Z wohl gefühlt. Das Frühstücksbuffet war grosse Klasse und der Service sehr zuvorkommend. Familien sind herzlich willkommen - dennoch ist die Hotelanlage super ruhig und entspannt. Der Kinderpool mit Chillout-Musik und Foodtruck ist auch für die Eltern super erholsam! Die tolle Lage des Hotels rundet das Angebot perfekt ab - wir würden jederzeit wieder einchecken!
Verificeret rejsende
Overnattede 7 nætter i juni 2022
Svar fra General Manager den 22. jun. 2022
Liebe Gäste,
wir bedanken uns für Ihre ausführliche Bewertung und das Teilen der Eindrücke Ihres Aufenthaltes. Es war uns eine Freude, Ihre Gastgeber zu sein.
Es freut mich sehr zu lesen, dass Sie wohlfühlsame, ruhige und entspannte Tage bei uns im 7Pines Resort verbrach haben.
Wie schön, dass Sie mit einem klasse Frühstück in Ihre Urlaubstage gestartet sind und vom 7Pines Team zuvorkommend umsorft wurden.
Genau so, soll es auch sein
In der Hoffnung, Sie bald wieder mit einem HERZLICH WILLKOMMEN ZURUECK begrüßen zu dürfen verbleibe ich
mit sonnigen Grüßen,
Carlos Fritz
General Manager
10/10 Fremragende
Bartlomiej
20. maj 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Najlepszy hotel na Ibizie
Zdecydowanie najlepszy hotel na Ibizie, widoki spektakularne. Obsługa miła i uprzejma.
Bartlomiej
Overnattede 7 nætter i maj 2022
10/10 Fremragende
C
28. sep. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent resort and holiday
A great resort. Lovely views and top class service. Wouldn't hesitate to go back.
C
Overnattede 4 nætter i september 2021
10/10 Fremragende
Alexander
Rejste med familie
25. sep. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing. Great for family’s but a long way from any other restaurants or bars
Alexander
Overnattede 7 nætter i september 2021
4/10 Dårligt
Mark
Rejste med partner
3. sep. 2021
Synes ikke om: Service og personale
Poor service for a 5 star hotel. Also built quality of the rooms and bathrooms is not 5 star. Good is ok though
Mark
Overnattede 1 nat i august 2021
Svar fra Director of Operations den 3. sep. 2021
Dear Mark,
Thank you for your time to value and rate your recent stay with us. We are sad to hear that our hotel didn´t meet your expectations. You mention that service was poor and that the room and bathroom are small. We do have other rooms that are larger and with amazing views. We would be happy to welcome you again but allocate you in a room more appropriate for you. We really appreciate your feedback since it helps us grow and improve to provide the service our beloved guests deserve. Thank you again for your time.
Hopefully, you´ll visit us again for a 10 points experience,
Kind regards,
Patricia Rocha,
Director of Operations
10/10 Fremragende
Laura
2. sep. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Laura
Overnattede 1 nat i august 2021
8/10 Udmærket
Andy
Rejste med familie
25. aug. 2021
Synes godt om: Rengøring, service og personale
Not so bad
Nice view, friendly staff, but room is smaller than in photo and over price of what they offer of rooms.
Andy
Overnattede 6 nætter i august 2021
Svar fra Director of Operations den 3. sep. 2021
Dear Andy,
Thank you for your time to value and rate your recent stay with us. We are happy to hear that you found our views nice, our staff friendly. Sadly, on the other hand, you mention that the room has not met your expectations. We do have other rooms that are larger and with amazing views. We really appreciate your feedback since it helps us grow and improve to provide the service our beloved guests deserve. Thank you again for your time.
Hopefully, you´ll visit us again for a 10 points experience,
Kind regards,
Patricia Rocha,
Director of Operations
10/10 Fremragende
Verificeret rejsende
Rejste med familie
14. aug. 2021
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved this hotel!
Verificeret rejsende
Overnattede 1 nat i august 2021
Svar fra Director of Operations den 16. aug. 2021
Dear guest,
Thank you for rating your recent stay with us. We are happy to hera that we met your expectations and that you loved our resort!
Hopefully you´ll visit us again soon,
Kind regards,
Patricia Rocha
Director of Operations