Hoteller nær Howard Stowe Roberts Cultural Life Center

"Close to RIT and restaurants. Comfortable and easy temperature control. Decent. Friendly staff."

"Clean rooms and amazing breakfast."

"Room smells of smoke very bad. Black hair all over bathroom"

"Amazing room and personel. "

"The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided."

"They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit"

"Parking was easy and free which was good. Breakfast was good just needed a non pork item for meat for travelers who don’t eat pork. "

"Great"

"Advertised as free breakfast, NO breakfast was offered at this location. Coffee and tea available 24/7, that's all. Rooms were horrible. The stench of smoke as we opened the door was so bad. And it lingered the entire time we were there. Toilet was not bolted down on either side and rocked as you were on it. Toilet seat slid around as well. The center faucet wiggled because it wasn't installed properly. Hot/cold handles were put on backwards. Took a bath and shower at the same time. An old...

"Ran out of regular coffee! "

"Clean and large room"

"Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more...

"Trænger til en renovering 😕"

"Staff was very helpful, room was clean, breakfast was great"

"Very nice property and staff. Pool was closed during visit."

"there was no pool and room was sort of unclean no amenities at all not even a hanger to hang my wrinkled clothes from my flight staff was ok but sort of unprofessional acting and coffee pot was broken entire weekend "

"I recently stayed there for one night specifically because of its convenient location - minutes walk from main stores- and a shuttle to & from the airport. The room was big & clean, the staff very pleasant & helpful and the ambiance delightful and relaxing. I had to leave at 3 in the morning and was happy to see staff bright & brisk available to help me at that hour."

"I didn't like the property at all because they didn't have a room for me and several others even though we had reservations. Beware of this place."

"Staff working the counter was great help"