Hoteller nær Victorian Doll Museum and Chili Doll Hospital

"The light in the bathroom was both broken casting only a dark orange light. You could not see to shave or do makeup. Upon turning on the shower spray would be onto the floor owing to the fact that the shower head was not tightly attached to the pipe. We immediately advise the front desk of the light issue and the leak. They advised that no repair could be made until the next day. The next morning the person at the front desk was unaware of our complaint and filed a new complaint on our behalf...

"Nothing in our room was working properly"

"Room smells of smoke very bad. Black hair all over bathroom"

"Amazing room and personel. "

"Good property with a nearly full kitchenette. But was too far for us from our objective."

"So great and comfy. Definitely coming back 💯"

"The inside was really nice, clean, comfortable. For the price, I would have expected better curb appeal."

"Nice stay. Clean property and room. Friendly staff."

"The room's floor was very creaky and noisy. The bedside tables needed cleaned, and the sheets/duvet for the bed was gross. The faucet in the bathroom was not properly attached and moved around when you turned on either faucet. Water pressure was quite low from the sink's faucet. The microwave was peeling on the inside and rusty. At least the air conditioner worked."

"Had to wait nearly 3 hours to get a room because they all were dirty. Staff didn’t know what the hell was going on. Extremely dirty hallways and room."

"Trænger til en renovering 😕"

"Helpful, courteous staff, clean inside & out. Highly recommend it."

"The establishment was in clean order, staff were very helpful. If something was needed all I had to do was just ask. Even the GM was pleasant to speak to and also work out issues on site! Nice place to relax and unwind, with laundry on site works well l."

"Stayed in the RIT hotel for just one night. The location Henrietta was very convenient, next to Rochester. The two double beds room was pretty big and well equipped. Good mattresses. The AC was a bit noisy, the coffee machine with cartridges made a good coffee..We would come back."

"The room accommodated 3 adults, had a fridge, desk, WiFi, TV, cable, large bathroom, and was clean. Highly recommended."

"Quiet comfortable room"

"We had our truck broken into right in front of a camera that they had on the side of the building. The staff member on duty who looked like he was lucky to be 16 did very little to help us. Didn’t even call the police for us we had to. And the manager couldn’t be bothered to come in so that the police could try to look at the surveillance footage, which most likely we’re gonna find out the cameras, don’t even work."

"This is a very nice place to stay. The bed was nice and comfortable, and the room was very clean. Highly recommend!"

"As soon we arrived, the check in was quick and professional. You can smell the fresh and clean of the lobby, but we realized that the cleanliness and fresher was actually in the whole hotel. We stayed 4 people in the room so we needed more towels, thought it will be an issue like others hotels that I stayed in the past, but no, when I asked about it , the manager who was at the reception at that moment help me giving me not only with the towels and pillows, she make sure that we feel...