2/10
Firstly, the ice machine did not work, and the hallway was uncomfortably hot. When I arrived to my double room, the keycard lock did not work, the AC did not work and it smelled of feces. The manager on duty, Priti, politely moved us to another room with a single king bed. After having been in the room 3 hours, the TV suddenly turned off and would not work anymore. Priti came up and tried to fix it to no avail. She informed us they had no more rooms available and left it at that. We decided to leave and when we asked for a refund, Priti smiled and told us "no" and that was it. No apology, no empathy, no effort to make it right: a flat "no" and a smile. Would not recommend staying here. It was actually rather clean minus the smell of the first room.
Stephanie
Overnattede 1 nat i juli 2025