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Anmeldelser af Arlington Resort Hotel and Spa

2.5 out of 5
Arlington Resort Hotel and Spa
239 Central Ave, Hot Springs, AR

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 591 af i alt 1567 anmeldelser" "
Bedømmelse på 8 − Udmærket. 396 af i alt 1567 anmeldelser" "
Bedømmelse på 6 − Okay. 272 af i alt 1567 anmeldelser" "
Bedømmelse på 4 − Dårligt. 171 af i alt 1567 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 137 af i alt 1567 anmeldelser" "

7,2/10

Rengøring

8,4/10

Service og personale

7,0/10

Faciliteter

6,2/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Peter, Hilleroed

Synes godt om: Service og personale
Old historic place but some things need a update
Overnattede 1 nat i november 2021

10/10 Fremragende

Aaron

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
It’s a great historic stay!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Pamela Ann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a great place and the location was the best part!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Michael, Branson

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall it was a great location. It was easy to get around because of its central location.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

ALIDA, HOUSTON

Rejste med partner
I love this historical hotel and have been loving the progress of it’s renovations. Looking forward to more
Overnattede 1 nat i maj 2024

6/10 Okay

Richard

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Bathroom was dirty and outdated. Paint was peeling off everywhere and carpets were dirty and stained
Overnattede 2 nætter i maj 2024
Svar fra Author den 21. maj 2024
Thankfully we've already began some of our restoration projects for our rooms and it is only a matter of time before they are completed. We hope you get the chance to see the restoration for yourself!

10/10 Fremragende

Ralph

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
100 yrs old
Overnattede 1 nat i maj 2024
Svar fra Author den 21. maj 2024
99 Years of rich history and countless celebrations! We're counting down the days until our 100th anniversary this NYE and we hope to see you for all the festivities!

6/10 Okay

Selyna

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Property could use a little update
Overnattede 1 nat i maj 2024
Svar fra Author den 21. maj 2024
Yes, and we are working diligently to restore our grand hotel to its former glory! We hope you get the chance to see it for yourself upon its completion.

10/10 Fremragende

Victoria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

6/10 Okay

Erica

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
First night we had the Historic room. The sink was completely clogged and the faucet was dripping ALL NIGHT. We decided to stay another night and informed the front desk of the sink issue hoping they could fix it. However they decided to move us to a “better” room, to make up for the inconvenience. So we had to pack up our stuff & move. At night we came back from our activities & went to the new room. We wanted to shower & go to the lobby to enjoy the live music. But when we got to our “better” room, it smelled strongly of mold & had roaches. My husband smashed one his bare hand, and another ran underneath the bed. I had to call the front desk again. They moved us to another room, so pack up and unpack again. Bc of this we ended up missing out on the live music downstairs. I also had spa services. The bath treatment was good, but the massage was subpar. The therapist said she’s been massaging for 47 years, longer than I’ve been alive. But all she did was rub lotion on me. I’m a licensed massage therapist, which I didn’t tell her. As a client it didn’t feel great. As a trained therapist it felt like she was just starting massage school. Swedish has 5 strokes, but all she used was effleurage the ENTIRE time. She had no technique & seemed unexperienced. It was just a generic lotion rub down, not worth the money I paid for it. Upon check out the front desk refunded me $50. I felt like it should’ve been more for having to move 3 times and dealing with roaches.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Christina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this property
Overnattede 1 nat i maj 2024
Svar fra Author den 21. maj 2024
Thank you for taking the time to leave us a review! We're happy to hear you enjoyed our spaces and are looking forward to having you with us again!

10/10 Fremragende

Tomi, Benbrook

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

andree

Rejste med partner, Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Room dirty shower full of mold shower door don’t close bathroom door don’t close carpet dirty wall paper coming off the walls
Overnattede 1 nat i maj 2024

8/10 Udmærket

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The unique aspect of the hotel was it's originality. Great lobby.
Overnattede 1 nat i april 2024
Svar fra The Arlington Resort Hotel & Spa den 9. maj 2024
We are happy to be original among all the historic building in the area and we are looking forward to all the restoration projects underway to keep its history alive. We are looking forward to having you with us again!

2/10 Forfærdeligt

Josh

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Our room was disgusting there was mold all throughout the bathroom. We had a stain right when you walked in the door in the carpet that looked like somebody had died there and it smelled like crap.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Nicole

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have a very pleasant stay and would definitely come back
Overnattede 1 nat i maj 2024
Svar fra The Arlington Resort Hotel & Spa den 9. maj 2024
Thank you for leaving us a great review! We're happy to hear you enjoyed your stay and are looking forward to having you with us again.

8/10 Udmærket

Cheryl

Great staff!! If the room description includes the word HISTORIC it means its one of the rooms that hasn’t been renovated. Room was a bit run down but clean and reasonably priced.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Bobby

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is RUNNED DOWN. MOST EVERYTHING BROKE
Overnattede 1 nat i maj 2024

4/10 Dårligt

Jacob R

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Parking was horrible. check in was at 3pm. Got there at 3:30pm and valet was full. The parking garage down the road was so full i had to make a spot and was almost blocked in the next day. The room had stains all on the floor and the bathroom was bad. It had cracked tile all over and the sink had pieces missing out of it. I think they just called it historic so they do not have to fix anything. would not stay there again. The location is the only reason to give it 2 stars.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Tanya

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great historical hotel. The rooms could use a little updating but all in all a great place.
Overnattede 1 nat i februar 2024
Svar fra The Arlington Resort Hotel & Spa den 4. maj 2024
Thank you for taking the time to leave us a review. We are most definitely looking forward to the major restoration projects that lie ahead for our interiors, and we are hoping you will a change to witness them for yourself.

8/10 Udmærket

dusty

Overnattede 3 nætter i april 2024
Svar fra The Arlington Resort Hotel & Spa den 18. maj 2024
Thank you for taking the time to leave us a review! We are looking forward to seeing you again!

10/10 Fremragende

Marcella

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely!!
Overnattede 1 nat i april 2024
Svar fra The Arlington Resort Hotel & Spa den 30. apr. 2024
Thank you for taking the time to leave us a good review! Let us know if you have any additional comments- we are always eager to improve!

2/10 Forfærdeligt

lee beth

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra The Arlington Resort Hotel & Spa den 30. apr. 2024
Thank you for taking the time to leave us review. Feel free to leave us a comment on your stay- we're always eager to improve!

10/10 Fremragende

Mark

Awesome throwback
Overnattede 1 nat i april 2024
Svar fra The Arlington Resort Hotel & Spa den 30. apr. 2024
Thank you for taking the time to leave us a great review! We're happy to hear of your great experience at our hotel!

8/10 Udmærket

Kathy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra The Arlington Resort Hotel & Spa den 30. apr. 2024
Thank you for taking the time to leave us a good review. Let us know if you have any additional comments- we are always eager to improve!

10/10 Fremragende

Danny

Overnattede 3 nætter i april 2024

10/10 Fremragende

Jarred

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super unique hotel. Staff was great. Definitely will stay here again
Overnattede 2 nætter i april 2024
Svar fra The Arlington Resort Hotel & Spa den 25. apr. 2024
Thank you for taking the time to leave us a review! We are looking forward to having you with us again to provide you with another great experience!

10/10 Fremragende

Charles, edgewood

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always stay here easy access to all shop and spring only downfall is this is an old building it does need some upgrades but the beds are no excuse for them being wore out and extremely hard need update the beds bad
Overnattede 2 nætter i april 2024
Svar fra The Arlington Resort Hotel & Spa den 25. apr. 2024
Thank you for taking the time to leave us a review! We are looking forward to all the improvements to come with our great restoration project.

6/10 Okay

Robin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The property is old, but looking to renovate. Needs new carpets, better electrical.
Overnattede 1 nat i april 2024
Svar fra The Arlington Resort Hotel & Spa den 25. apr. 2024
That is correct, we are very excited about our great restoration projects underway, and we are looking forward to having you with us again to experience its completion.

10/10 Fremragende

Pete

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very rustic. Parking situation only thing i would change
Overnattede 2 nætter i april 2024
Svar fra The Arlington Resort Hotel & Spa den 25. apr. 2024
Thank you for taking the time to leave us a review! We are looking forward to having you with us again to provide you with another great experience!

10/10 Fremragende

Lorene, Roanoke

Synes godt om: Rengøring
Overnattede 1 nat i marts 2024
Svar fra The Arlington Resort Hotel & Spa den 25. apr. 2024
Thank you for taking the time to leave us a review! We are looking forward to having you with us again to provide you with another great experience!

10/10 Fremragende

Lindsay

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i april 2024
Svar fra The Arlington Resort Hotel & Spa den 25. apr. 2024
Thank you for taking the time to leave us a review! We are looking forward to having you with us again to provide you with another great experience!

8/10 Udmærket

Sandra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Great location, rooms need to be refreshed.
Overnattede 2 nætter i april 2024
Svar fra The Arlington Resort Hotel & Spa den 23. apr. 2024
Hi Sandra, thank you for leaving a good review. We are definitely looking forward to the restoration of our rooms and hope to see you again to witness it's completion.

4/10 Dårligt

Patricia

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I resort fee; for what? No soap, no robe, no hair drier, bathroom a joke. Poor room service. Limited spa services. Loud dogs barking.
Overnattede 1 nat i april 2024
Svar fra The Arlington Resort Hotel & Spa den 23. apr. 2024
Hi Patricia, we apologize if you experienced issues with the hair dryer and lack of soap in the room. It is our duty to keep these items available in rooms and we would have loved to hear about these needs during your stay so that we could supply them. Our award-winning Bathhouse and Spa offers a number of massage and bath options such as Thermal Mineral Water Baths, Deep Tissue massages, Trouble Spot massages, Hydrotherapy, Dry Saunas, and many more! Not to mention our Salon & Spa options also available on our main floor. We are a pet-friendly hotel and if you decide to stay with us again to witness the completion of our restoration, let us know if you experience disruptive barking again so that we may address the issue with our guests. Thank you.

2/10 Forfærdeligt

Deana

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No hot water, paint pealing, rude check-in staff, needs a lot of work. Parking was $32.00 a night (excluding valet tip). Just old and run down.
Overnattede 3 nætter i marts 2024

2/10 Forfærdeligt

Tammy

Rejste med partner
So disappointed. Limited valet. Had to walk half a block with luggage to check in after parking. Hotel is falling apart. The spa is lacking staff. Could not enjoy. Sat in a sheet for 45 minutes freezing to get my massage. Would not recommend to anyone. Would have been better camping.
Overnattede 2 nætter i april 2024

6/10 Okay

Scott

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
My review is based on the lack of the much needed renovations that are currently being addressed. I can't wait to see this Historic sight brought back to a glorious 100 year old destination.
Overnattede 1 nat i april 2024
Svar fra The Arlington Resort Hotel & Spa den 19. apr. 2024
Thank you for recognizing our efforts to restore this treasure! We're excited for its completion and hope you will join us for our 100-year celebration this New Year's!

10/10 Fremragende

Alicia, Pleasant Hope

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Aline

Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great vacation!
Overnattede 1 nat i april 2024
Svar fra The Arlington Resort Hotel & Spa den 17. apr. 2024
We are happy to hear you enjoyed your vacation! We are looking forward to having you with us again!

6/10 Okay

Tessie

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
We have stayed at the Arlington a handful of times. But it progressively gets a little worse each time. When we got there the valet was full, parking garage was full and there was no street parking available. Once we got into the hotel it was extremely hot and there was no way to adjust the air. I called the front desk and they said that the air was all on one unit and set by the hotel. Our room did not have easily accessible outlets to plug in chargers. The bed was terribly uncomfortable. I hate this because the Arlington is such a unique hotel with so much history and such a convenient location.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Michelle

Overnattede 1 nat i april 2024
Svar fra The Arlington Resort Hotel & Spa den 9. maj 2024
Thank you for taking the time to leave us a review! Let us know if you have any additional comments. We are looking forward to having you with us again!

10/10 Fremragende

Becky C., Bossier City

Overnattede 2 nætter i april 2024
Svar fra The Arlington Resort Hotel & Spa den 9. maj 2024
Thank you for taking the time to leave us a review! Let us know if you have any additional comments. We are looking forward to having you with us again!

4/10 Dårligt

Heather

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This beautiful hotel is undergoing a restoration. It will be amazing in a few years. Presently, the rooms are run down and not enjoyable to stay in. Taps did not turn off, shower is small, water barely came out and was about really low. The Carpets were stained and the headboard on the bed was broken. All that said, the lobby is beautiful and the staff were great.
Overnattede 1 nat i april 2024
Svar fra The Arlington Resort Hotel & Spa den 17. apr. 2024
We are looking forward to our major restoration projects currently underway and we look forward to having you witness its completion. Thank you for your understanding.

6/10 Okay

Mark, Parsons

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra The Arlington Resort Hotel & Spa den 17. apr. 2024
Thank you for taking the time to leave us review. Let us know if you have any additional comments- we're always eager to improve!

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra The Arlington Resort Hotel & Spa den 17. apr. 2024
Thank you for taking the time to leave us review. Let us know if you have any additional comments- we're always eager to improve!

10/10 Fremragende

Sharon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Enjoyed our stay
Overnattede 1 nat i april 2024

8/10 Udmærket

Amanda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
No parking! And 30 dollars for overnight parking!
Overnattede 1 nat i april 2024

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale
Very historic
Overnattede 2 nætter i april 2024

4/10 Dårligt

Gilberto

Overnattede 1 nat i april 2024
Svar fra The Arlington Resort Hotel & Spa den 4. maj 2024
Thank you for taking the time to leave us a review. Let us know if you have any comments- we are always eager to improve our guest experience!

10/10 Fremragende

ricky

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Middle of the social mecca. Lobby is a happening place in the evening!
Overnattede 2 nætter i marts 2024