KM 19.8 Route Nationale, Hjar Ennhal, Tangier-Assilah
Anmeldelser
8,4
Alletiders
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 111 af i alt 181 anmeldelser" "
10 - Fremragende
111
Bedømmelse på 8 − Udmærket. 26 af i alt 181 anmeldelser" "
8 - Udmærket
26
Bedømmelse på 6 − Okay. 21 af i alt 181 anmeldelser" "
6 - Okay
21
Bedømmelse på 4 − Dårligt. 10 af i alt 181 anmeldelser" "
4 - Dårligt
10
Bedømmelse på 2 − Forfærdeligt. 13 af i alt 181 anmeldelser" "
2 - Forfærdeligt
13
9,2/10
Rengøring
8,6/10
Service og personale
8,8/10
Faciliteter
9,0/10
Overnatningsstedets tilstand og faciliteter
8,8/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Riduan
Rejste med familie
18. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very beatiful hotel in quite area
Perfect stay , very beautiful Hotel
Riduan
Overnattede 1 nat i februar 2024
Svar fra MARIAM BAHBAH den 7. mar. 2024
Dear Mr. Riduan,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best regards
10/10 Fremragende
Per
Forretningsrejsende
10. mar. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Per
Overnattede 3 nætter i marts 2022
10/10 Fremragende
Teddy, Nanterre
Rejste med partner
20. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Teddy
Overnattede 3 nætter i maj 2024
6/10 Okay
mehdi, wpb
Rejste med familie og småbørn
13. maj 2024
Synes ikke om: Service og personale, faciliteter
mehdi
Overnattede 1 nat i maj 2024
6/10 Okay
HASSAN ALI
Forretningsrejsende
12. maj 2024
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
didn't like the fact that my reserved room was not available upon my arrival at 19.00 hrs!,there was no apology from the manager I met!! Breakfast was chaotic ,staff friendly but not competent! liked the surrounding area, food at the Olivier was good, unfortunately it was my second not experience with the hotel, first one was in 2019.
HASSAN ALI
Overnattede 1 nat i maj 2024
10/10 Fremragende
Medoss, Chicago
11. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place for vacations
Medoss
Overnattede 3 nætter i maj 2024
10/10 Fremragende
Evgenia
2. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very friendly clean rooms and spacious will be visiting again
Evgenia
Overnattede 1 nat i maj 2024
10/10 Fremragende
Kelsey
Rejste med familie
1. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Highly recommend this hotel, it’s about a 20 min drive to the port of tangier. The staff was lovely and kind. The only thing I would complain about is the pricing at the bar. Moroccan mint tea was 60 MAD everywhere else is normally 15 MAD. And they never had tea in the buffet it was always empty. The buffet was amazing, lots of options. the resort is stunning, and big. Our room was always spotless.
We also golfed at the resort there, it’s a very nice course. If I ever come back to tangier I will stay here 100 percent. Thanks for a wonderful stay Hilton.
Kelsey
Overnattede 2 nætter i april 2024
10/10 Fremragende
Sarah
Rejste i en gruppe
24. apr. 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Very clean, quite, helpful nice staff, food was great, bathrooms were spotless, housekeeping everyday, thank you hotel grand Mogader Menara for making my vacation a success I will definitely use this hotel for my future staying in Marrakech
Sarah
Overnattede 5 nætter i april 2024
10/10 Fremragende
Abdulghani
25. feb. 2024
Everything
Abdulghani
Overnattede 9 nætter i februar 2024
Svar fra MARIAM BAHBAH den 7. mar. 2024
Dear Mr. Abdulghani,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best regards
10/10 Fremragende
NABIL
Rejste med familie, Rejste med partner, Forretningsrejsende, Rejste i en gruppe, Rejste med familie og småbørn
28. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was great and the staff were so professional. But the food may need some improvement.
NABIL
Svar fra MARIAM BAHBAH den 29. jan. 2024
Dear Mr. Nabil,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.. Rest assured that your feedback in regards the food has been shared with the concerned head of department.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa
10/10 Fremragende
Abdulghani
Forretningsrejsende
15. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Abdulghani
Overnattede 9 nætter i januar 2024
Svar fra MARIAM BAHBAH den 29. jan. 2024
Dear Mr. Abdulghani,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa
10/10 Fremragende
Mona
Rejste med familie og småbørn
2. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall beautiful property with friendly and professional staff, we really enjoyed our stay!
Mona
Overnattede 2 nætter i december 2023
Svar fra MARIAM BAHBAH den 29. jan. 2024
Dear Mrs. Mona,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa
8/10 Udmærket
Christophe
29. dec. 2023
Synes godt om: Rengøring, service og personale, værelsets komfort
Christophe
Overnattede 2 nætter i december 2023
Svar fra MARIAM BAHBAH den 29. jan. 2024
Dear Mr. Christophe,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa
10/10 Fremragende
NAYEEMUDDN
28. nov. 2023
NAYEEMUDDN
Overnattede 3 nætter i november 2023
Svar fra MARIAM BAHBAH den 25. dec. 2023
Dear Mr. Nayeemuddn,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation Manager
6/10 Okay
Khaled
25. nov. 2023
Khaled
Overnattede 3 nætter i november 2023
Svar fra MARIAM BAHBAH den 25. dec. 2023
Dear Mr. Khaled,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation Manager
6/10 Okay
Leah, Milwaukee
Rejste med familie og småbørn
23. nov. 2023
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We came back to this hotel after having stayed when it first opened four years ago and I’m not sure if it was the off season that contributed or just really not being well taken care of in the four years but the condition was really sad to see. So many broken doors, appliances, lights on balconies, ants and bugs everywhere - while the front desk was sorry they also stated this is to be expected during off season. I’m shocked that bugs would be part of an expectation during any season. No additional food options besides spaghetti and chicken nuggets, highly advise spending your money somewhere else. Just a big bust and will stay in Tangier proper next time with less of a pricey stay!
Leah
Svar fra MARIAM BAHBAH den 23. nov. 2023
Dear Mrs. Leah;Thank you for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely disappointed to hear that we failed to do so.Please be assured that the concerned department is reviewing your comments to ensure they are used to improve our guest's experience and avoid such issues in the future.We hope you will consider staying with us in the future to make it up for you.Best regardsMariam BahbahGuest Relation Manager
10/10 Fremragende
Rima
6. nov. 2023
Rima
Overnattede 1 nat i november 2023
Svar fra MARIAM BAHBAH den 11. nov. 2023
Dear Mrs. Rima;Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager
10/10 Fremragende
Bela
25. okt. 2023
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Awesome location, Beautiful room .Very friendly and helpful staff. Would love to back again.
Bela
Overnattede 1 nat i oktober 2023
Svar fra MARIAM BAHBAH den 11. nov. 2023
Dear Mrs. Bela,Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager
10/10 Fremragende
Reda
Rejste med familie
23. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Très belle et bon accueil. Le personnel est au petit soin et toujours present pour nous satisfaire.
Reda
Overnattede 2 nætter i oktober 2023
Svar fra MARIAM BAHBAH den 24. okt. 2023
Dear Mr. reda,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.Looking forward to welcome you back again in the nearest future.Kindest RegardsMariam BahbahGuest Relation Manager
10/10 Fremragende
Nida
Rejste med familie
23. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The staff was amazing
Nida
Overnattede 2 nætter i oktober 2023
Svar fra MARIAM BAHBAH den 23. okt. 2023
Dear Mrs. Nida,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to our resort very soon.Kindest RegardsMariam BahbahGuest Relation Manager
10/10 Fremragende
Iliass
8. okt. 2023
Iliass
Overnattede 4 nætter i oktober 2023
Svar fra MARIAM BAHBAH den 11. nov. 2023
Dear Mr. Iliass,Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager
10/10 Fremragende
Amina
29. sep. 2023
Amina
Overnattede 3 nætter i september 2023
Svar fra MARIAM BAHBAH den 19. okt. 2023
Dear Mrs. Amina,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to our resort very soon.Kindest RegardsMariam BahbahGuest Relation Manager
10/10 Fremragende
Abdelali
Rejste i en gruppe
25. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything is great about the property. Big thanks to the Housekeeping staff who always smile when you walk by them.
Abdelali
Overnattede 2 nætter i september 2023
Svar fra MARIAM BAHBAH den 25. sep. 2023
Dear Mr. Abdelali,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureBest regardsMariam BahbahGuest Relation Manager
10/10 Fremragende
HAKAN
Rejste med familie
15. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Magnifique comme chaque année
HAKAN
Overnattede 7 nætter i september 2023
Svar fra MARIAM BAHBAH den 17. sep. 2023
Dear Mr. Hakan,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureKindest regardsMariam BahbahGuest Relation Manager
2/10 Forfærdeligt
Sonya
Forretningsrejsende
12. sep. 2023
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hôtel nul
Le pire hôtel que j’ai connu au Maroc. Pour une première fois sa sera la dernière aussi. Personnel à revoir surtout votre voiturier qui sert strictement à rien du tout. Fuite dans la salle de bain, prise qui ne marche pas, problème de verrou dans la chambre. Bref je ne recommande surtout pas cette hôtel. Et arrêter de vous comparez au Mazagan vous n’avez rien d’un hôtel de luxe.
Sonya
Overnattede 3 nætter i september 2023
Svar fra MARIAM BAHBAH den 17. sep. 2023
Dear Mrs. Sonya,We would like to thank you for choosing Hilton Tangier AlHouara Resort and Spa and for taking time to review your experience with us.We would like to extend our sincerest apologies for the difficulties you encountered during your recent visit and we are very sorry to read that your experience didn't meet your expectations.Looking forward to welcome you back for a future stay to make it up for you.Best regardsMariam BahbahGuest Relation Manager
8/10 Udmærket
paul
Rejste i en gruppe
10. sep. 2023
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
Cockroach in bedroom
paul
Overnattede 2 nætter i september 2023
Svar fra MARIAM BAHBAH den 11. sep. 2023
Dear Mr. Paul,We would like to thank you for choosing Hilton Tangier Al Houara Resort and Spa and for taking time to review you experience with us.We would like to extend our sincerest apologies for the difficulties you encountered during your recent visit and we are very sorry to read that your experience didn't meet your expectations.Please be assured that your constructive remark has been taken into great consideration. We are looking forward to have the opportunity to restore your faith in our hotel and make it up for you.Best regardsMariam BahbahGuest Relation Manager
10/10 Fremragende
Fariba, Braintree
6. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel! Concierge was helpful.
Fariba
Overnattede 4 nætter i august 2023
Svar fra MARIAM BAHBAH den 7. sep. 2023
Dear Mrs. Fariba,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureKindest regardsMariam BahbahGuest Relation Manager
10/10 Fremragende
Hmida
Rejste med familie
30. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
👍👍👍👍
Au top du début à la fin !!!
Hmida
Overnattede 6 nætter i august 2023
Svar fra MARIAM BAHBAH den 31. aug. 2023
Dear Mr. Hmida,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureKindest regardsMariam BahbahGuest Relation Manager
8/10 Udmærket
Anass
Rejste med familie
25. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
2 eme fois au hilton hourra , super hôtel ,petit coin de paradis personel au petit soin , super piscine , infrastructure magnifique , seul bémol , le restaurant buffet du soir n’est pas top , pas beacoup de choix et la qualité n’est plus au rendez vous . Hôtel un peu loin de tout
Anass
Overnattede 1 nat i august 2023
Svar fra MARIAM BAHBAH den 28. aug. 2023
Dear Mr. Anass,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kind RegardsMariam BahbahGuest Relations Manager
8/10 Udmærket
Ruth
Rejste med familie
25. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ruth
Overnattede 3 nætter i august 2023
Svar fra MARIAM BAHBAH den 28. aug. 2023
Dear Mrs. Ruth,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kind RegardsMariam BahbahGuest Relations Manager
2/10 Forfærdeligt
kyriacos
Forretningsrejsende
4. aug. 2023
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
THE WORST CUSTOMER SERVICE OF ALL TIME!
kyriacos
Overnattede 2 nætter i august 2023
Svar fra MARIAM BAHBAH den 20. aug. 2023
Dear Mrs. Kyriacos,We would like to thank you for choosing Hilton Tangier Al Houara Resort and Spa, and for taking the time to review your recent stay with us, we deeply regret to read how much your experience was disappointing.Please believe that your feedback is important to us as it helps us improving our service and better meeting your expectations.We hope you will consider staying with us again.Best regards
10/10 Fremragende
Amine
Rejste med familie
2. aug. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was amazing. Best service we had at a hotel in Morocco so far.
Amine
Overnattede 3 nætter i juli 2023
Svar fra MARIAM BAHBAH den 20. aug. 2023
Dear Mr. Amine,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Hilton Al Houara Resort & Spa was an enjoyable one.We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Best regards
10/10 Fremragende
Jan, Saint Laurent
28. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jan
Overnattede 2 nætter i juli 2023
Svar fra MARIAM BAHBAH den 30. jul. 2023
Dear Mr. Jan,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager
10/10 Fremragende
Abdelkarim
Rejste med familie
27. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Séjour fantastique à Tanger
Séjour en famille fantastique.
Personnel très sympathique et aux petits soins.
Les équipements de l’établissement sont top.
Le buffet du petit déjeuner est savoureux et fourni.
Le personnel du Kids Club et Summer camp est super attentionné.
Nous reviendrons.
Abdelkarim
Overnattede 2 nætter i juli 2023
Svar fra MARIAM BAHBAH den 30. jul. 2023
Dear Mr. Abdelkarim, Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager
10/10 Fremragende
Carsten Prof.
22. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Preis- Leistung bei den Getränken passt nicht. Sonst alles super
Carsten Prof.
Overnattede 2 nætter i juli 2023
Svar fra MARIAM BAHBAH den 23. jul. 2023
Dear Mr. Carsten,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards
6/10 Okay
Christina, Ridley park
14. jul. 2023
Christina
Overnattede 5 nætter i juli 2023
Svar fra MARIAM BAHBAH den 23. aug. 2023
Dear Mrs. Cristina,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Al Houara Resort & Spa.We are disappointed to hear that your stay was not as expected. your feedback is of paramount importance in ensuring that we continually deliver the service Hilton is renowned for. As a Company we strive towards exceeding our guests' expectations and we are therefore concerned to read that on this occasion we failed to do so.Looking forward welcoming you back in the nearest future to make it up for you.Best regards
2/10 Forfærdeligt
ouiam
7. jul. 2023
ouiam
Overnattede 2 nætter i juli 2023
Svar fra MARIAM BAHBAH den 27. jul. 2023
Dear Mrs. Ouiam,Thank you so much for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We regret that you didn't have the comfortable, relaxing visit we strive to provide our valued guests.Looking forward to welcome you back for a future stay to make it up for youBest regards
10/10 Fremragende
Syed
Rejste med familie og småbørn
6. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent hotel !
Syed
Overnattede 4 nætter i juli 2023
Svar fra MARIAM BAHBAH den 12. jul. 2023
Dear Mr. Syed,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards
10/10 Fremragende
Ahmed
Rejste med familie og småbørn
30. jun. 2023
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
It was a fabulous experience, definitely going back
Ahmed
Overnattede 4 nætter i juni 2023
Svar fra MARIAM BAHBAH den 12. jul. 2023
Dear Mr. Ahmed,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards
10/10 Fremragende
Omer
19. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing time and experience
Amazing hotel. The staff were very nice and attended to every need. The aesthetics of the hotel were beautiful.
Omer
Overnattede 4 nætter i juni 2023
Svar fra MARIAM BAHBAH den 21. jun. 2023
Dear Mr. Omer,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best RegardsMariam BahbahGuest Relation Manager
10/10 Fremragende
Ramia
29. maj 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ramia
Overnattede 2 nætter i maj 2023
Svar fra MARIAM BAHBAH den 31. maj 2023
Dear Mrs. Ramia,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best Regards
6/10 Okay
ROSY
Rejste med familie
22. maj 2023
Synes godt om: Rengøring
ROSY
Overnattede 6 nætter i maj 2023
Svar fra MARIAM BAHBAH den 27. maj 2023
Dear Mrs. Rosy,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best Regards
10/10 Fremragende
ayoub
Rejste med familie
6. maj 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great work guys, I love this place definitely I’m coming back again. Thanks to Mona the concierge agent for the good organisational abilities
ayoub
Overnattede 2 nætter i maj 2023
Svar fra MARIAM BAHBAH den 6. maj 2023
Dear Mr. Ayoub,Thank you for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We are delighted to hear that your stay was a pleasant one.We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.We hope to have the pleasure of having you among us in the nearest future.Best Regards
8/10 Udmærket
Noreen
Rejste med familie og småbørn
2. maj 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property. Clean rooms. Only negative is the service provided at the buffet breakfast and buffet dinner at Argan restaurant— staff did not attend to tables to provide beverages; staff had to be asked repeatedly for basic drinks like water or coffee. Food often ran out before the closing of the buffet service.
Rest of the hotel property was beautiful and amazing.
Noreen
Overnattede 3 nætter i april 2023
Svar fra MARIAM BAHBAH den 5. maj 2023
Dear Mrs.Noreen,Thank you for choosing Hilton Tangier Alhouara Resort & Spa for your recent stay.We are delighted that you like both our location, rooms! On the other hand, we are disappointed to hear that your stay was not as expected rest assured that your feedback has been shared with the concerned head of department for their prompt action.Looking forward to welcome you back to make it up for you.Best regards
10/10 Fremragende
Rachid
Rejste med familie
30. apr. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
6jours 5nuit l'impression d'être au paradis hotel magique propre et bien entretenu personnel au petit soin
Rachid
Overnattede 5 nætter i april 2023
Svar fra MARIAM BAHBAH den 30. apr. 2023
Dear Mr. Rachid,Thank you for taking the time to share your feedback. While we are delighted to hear you enjoyed the hospitality provided by our team!We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love to have the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best Regards
10/10 Fremragende
Jeffrey Tyrone
Rejste med familie
27. apr. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Exceptional property of which the architectural design and layout are what one envisions when thinking of Morocco. The staff -- front of house and back of house -- were all superb in carrying out their respective duties and the collective mission of the hotel.
Jeffrey Tyrone
Overnattede 6 nætter i april 2023
Svar fra MARIAM BAHBAH den 28. apr. 2023
Dear Mr. Tyrone,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcoming you back in the nearest futureKindest regards
6/10 Okay
Yassine
Rejste med familie
27. apr. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Simple and effective architecture. Beautiful hotel with a phenomenal golf course and golf training facility. We were however quite disappointed with the limited dining options. For a 5 star hotel a small dinner buffet as the only dinner option is not enough. In addition, the breakfast buffet was also fairly limited. A good benchmark for this hotel's standing would be the Hyatt Regency in Taghazout. Al Houara falls pretty short of that unfortunately. I would definitely come back to this resort but only for the golf. The prices for accommodation and food are not a good enough value in my opinion.
Yassine
Overnattede 1 nat i april 2023
Svar fra MARIAM BAHBAH den 28. apr. 2023
Dear Mr. Yassine,Please believe that your feedback is important to us as it helps us improving our service and better meeting your expectations.We understand what you encountered with the service can be upsetting; we will work hard to rectify the issues you noted.We hope to have the opportunity to welcome you again in the near future.Best regards
10/10 Fremragende
M Tisir Otah
Rejste med familie
16. mar. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was amazing & highly recommended.
M Tisir Otah
Overnattede 2 nætter i marts 2023
Svar fra MARIAM BAHBAH den 26. mar. 2023
Dear Mr. Tisir,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcoming you back again in the nearest future.Kindest regards
4/10 Dårligt
Nabaa
Rejste med familie og småbørn
20. feb. 2023
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I have had a poor guest experience in Hilton due to some scams such as we got told that there was a heated swimming pool but there was not. they told us there were no rooms next to each other. they wanted more money. we threatened to give a bad review and miraculously they had a room next to each other. they wanted 1000 euros deposit for a mini bar which did not exist. I did have some fun such as the parking attendant made me happy and on the beach near by there were quad bikes also the beach was beautiful. I also had fun doing the bungee jumping and additional activities. The pool was really dirty and room service clean the room with a dirty mop the bathroom and bedroom had spiders in it . The bathroom had a leaking hand bidet . Room service were slow but they were friendly ,welcoming as well there beds were comfy and there pillows .In the room they had a telephone but the button was stuck so I told room service to change it and air conditioning was good, the rooms were at a good size . I had a nice experience in there spa it was hot and relaxing they had a sauna and they had a jacuzzi and a hammam.
Nabaa
Overnattede 7 nætter i februar 2023
Svar fra MARIAM BAHBAH den 21. feb. 2023
Dear Mrs. Nabaa,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.I would like to assure you that your feedback is of paramount importance in ensuring that we continually deliver the service Hilton is renowned for. As a Company we strive towards exceeding our guests' expectations and I am therefore concerned to read that on this occasion we failed to do so.We would like to apologize about the inconvenience caused during your previous stay , rest assured that your feedback will be shared with the concerned head of department for their prompt action.Looking forward to welcome you back again in the nearest future to make it up for you.Kindest regardsMariam BahbahGuest Relation Manager