2/10 Forfærdeligt
Jennifer G.
8. sep. 2025
Synes ikke om: Rengøring
Pros: Spacious home, right on the beach, nice outdoor space. Cons: TOO MANY TO LIST! We arrived at a dirty property & when the cleaner came they didn’t re-clean, just spot cleaned what we pointed out. There was dirt in the corners, fingerprints everywhere, sand on the chairs, hairs in the bathroom, etc. The 3rd floor AC didn’t work upon arrival, was fixed immediately, but the 2nd floor AC went out later that evening & wasn’t fixed for over 24 hours while HH was under major heat advisory. Kitchen refrigerator broke & was never fixed-took 2 days for us to get one put in the garage to use. The back door handle broke (only way out to the patio/pool/beach) & there were 3 wasps’ nests on the balconies & a kid was stung 8 times. The KICKER: the pool filter was broken PRIOR to our arrival, the mgmt. company KNEW & didn’t disclose it to us. When the pool maintenance person came to clean the pool later in the week, he told us they knew the pool wasn’t working. The pool was filthy & unusable as of the 3rd day (7 night trip) & unusable for the remainder of our trip. One of the kids ended up in urgent care with a double ear infection & another diagnosed when they got home. We had 4 families stay here & it wasn’t an easy trip as we spent more time dealing with house issues than relaxing. We were given less than one night in a refund for all the headaches we had. No urgency from the property mgmt. team. To be at a large house with ALL these issues for what you pay - RENT SOMETHING ELSE!!!
Jennifer G.
Overnattede 7 nætter i juli 2025