Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 1083 af i alt 1687 anmeldelser" "
10 - Fremragende
1.083
Bedømmelse på 8 − Udmærket. 451 af i alt 1687 anmeldelser" "
8 - Udmærket
451
Bedømmelse på 6 − Okay. 102 af i alt 1687 anmeldelser" "
6 - Okay
102
Bedømmelse på 4 − Dårligt. 33 af i alt 1687 anmeldelser" "
4 - Dårligt
33
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 1687 anmeldelser" "
2 - Forfærdeligt
18
9,0/10
Rengøring
9,0/10
Service og personale
8,8/10
Faciliteter
9,0/10
Overnatningsstedets tilstand og faciliteter
8,0/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Stig
19. okt. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stig
Overnattede 2 nætter i oktober 2019
Svar fra Reception den 22. okt. 2019
Dear Valued Guest, thank you for the outstanding review! We are very humbled and look forward to seeing you again soon.
10/10 Fremragende
Lenette
9. maj 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Lenette
Overnattede 1 nat i maj 2019
Svar fra Reception den 12. maj 2019
Dear Lenette,
Thank you for your review of our resort. We are pleased that you enjoyed your stay here in Hervey Bay and look forward to seeing you again soon.
regards
The Oaks Team
10/10 Fremragende
Ulla pagh
11. jan. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ulla pagh
Overnattede 3 nætter i januar 2019
Svar fra Emma, GSA den 29. jan. 2019
Thank you Ulla. We appreciate your feedback
10/10 Fremragende
Casper
3. mar. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super-nice resort with beautiful view!
Super-nice resort with a spot in location and we had the most beautiful view from our room!
Casper
8/10 Udmærket
Sally
Rejste med familie, Rejste med partner, Rejste med familie og småbørn
1. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Likes: pools & pool area, reception area, room was great and view was wonderful.
Dislikes: Each room should have at least 1 designated secure parking spot, wifi did not work in room only pool area & reception, it wasn’t very pleasant sitting on the balcony with the air con vent blowing hot air on us, they should be moved.
Sally
Overnattede 3 nætter i marts 2024
Svar fra The Oaks Hervey Bay Team den 2. apr. 2024
Hi Sally,Thank you for taking the time to review your recent stay with us. The parking is unallocated meaning you can park anywhere underneath the property. We are also aware that the wifi is somewhat of an issue, however with great feedback, we can provide details to the providers.We can’t wait to welcome you back again soon!
10/10 Fremragende
chris
29. mar. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
clean, big apartment, friendly staff.
Unfortunately, Expedia failed to rebook my room I was just lucky they had another room available!
chris
Overnattede 1 nat i marts 2024
Svar fra The Oaks Hervey Bay Team den 2. apr. 2024
Thank you for taking the time to review your recent stay with us.We can’t wait to welcome you back again soon!
10/10 Fremragende
Jacob
26. mar. 2024
Great place
Jacob
Overnattede 1 nat i marts 2024
Svar fra The Oaks Hervey Bay Team den 2. apr. 2024
Thank you for taking the time to review your recent stay with us.We can’t wait to welcome you back again soon!
10/10 Fremragende
Conway
Rejste med partner
24. mar. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Clean well managed ideal swim pools easy walking around and "Salt"resrurant a big plus
Conway
Overnattede 1 nat i marts 2024
Svar fra The Oaks Hervey Bay Team den 2. apr. 2024
Thank you for taking the time to review your recent stay with us.We can’t wait to welcome you back again soon!
10/10 Fremragende
Robert
Rejste med partner
23. mar. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly helpful front desk staff. Nice ocean view.
Robert
Overnattede 3 nætter i marts 2024
Svar fra The Oaks Hervey Bay Team den 2. apr. 2024
Thank you for taking the time to review your recent stay with us.We can’t wait to welcome you back again soon!
10/10 Fremragende
Thomas
19. mar. 2024
Thomas
Overnattede 1 nat i marts 2024
Svar fra The Oaks HB Team den 19. apr. 2024
Dear Thomas,Thank you for taking the time to review your stay with us. We appreciate the wonderful feedback.
2/10 Forfærdeligt
Daniel
11. mar. 2024
I didn’t even get to stay there I booked and I paid for it and they would not let me in the door because the online booking service did not transfer the information in time and I was unable to get a key and I want a full refund immediately, or I will be reporting this service to media
Daniel
Overnattede 1 nat i marts 2024
Svar fra The Oaks Team Hervey Bay den 14. mar. 2024
Dear DanielWe are sorry that your booking with our property failed, and that you did not get to experience our resort.Please note that no funds were processed at property - so it will be Expedia refunding you any monies.Kind regards
10/10 Fremragende
David
Rejste med familie, Rejste med familie og småbørn
1. mar. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great people at reception!
David
Overnattede 1 nat i februar 2024
Svar fra The Oaks Team Hervey Bay den 5. mar. 2024
Dear DavidMany thanks for your great praise of our front of house team following your recent stay. It is greatly appreciated by all our team who strive to provide excellent service. We hope to welcome you back for a return visit very soon.Kind regards
10/10 Fremragende
Rebecca
Rejste med familie og småbørn
13. feb. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room was as advertised so we were satisfied with our choice. The reason I chose this hotel and room was because it had a kitchen with a the mugs, plates and cooking utensils we might need which we definitely made use of. The room also had all the towels and things we needed, good foxtel channels and showers had great water pressure. Pool area was also great.
Rebecca
Overnattede 2 nætter i januar 2024
Svar fra The Oaks HB Team den 14. feb. 2024
Dear Rebecca,Thank you for the wonderful review of your recent stay.We are so glad your had a fantastic experience.See you again soon.
6/10 Okay
CRAIG
Rejste med familie
12. feb. 2024
Synes godt om: Rengøring, værelsets komfort
Stayed in 2019 and 2024. Needs maintance
From the UK. I stayed here in 2019 when travel for work and loved it. Returned in 2024 as part of our holiday traveling up the coast.
When we arrived into our room my mum (62) tripped and fell over an elevated piece on the floor entering the bedroom area. She hurt her foot but not enough to report or seek help, but was very shocked and it really started our stay on a 'downer' (photos attached). We ended up putting a towel down on it. It should really be looked at.
I slept on the sofabed, which having previously stayed a number of times, I knew was there. The staff wanted to charge me for extra bedding to use sofabed.
Said to receptionist that the place seems to be lacking maintenance - she didn't seem to take much interest in specifics and moved the conversation along.
Nice pool. Wouldn't rush back.
CRAIG
Overnattede 1 nat i januar 2024
Svar fra The Oaks Team Hervey Bay den 14. feb. 2024
Dear CraigThank you for taking the time to share your feedback regarding you, and your mum's recent stay.On reviewing your booking, and previous bookings, I'm able to see that your reservation indicated 2 adults. With all of our bookings, it does state room bedding and that no extra charges are applicable if utilising existing bedding. We are able to see that on this most recent stay you were not charged for extra bedding. We do this because our linen is supplied by a local service, so it is not the hotel's linen. We apologise if this caused any confusion at all.I am sorry that your mum tripped on the floor track for our Shoji screen doors - unfortunately, this is not something we are able to alter - however, as can be seen in some of your photos supplied, some apartment owners have installed the strip to this area.Again, many thanks for your feedback - we hope to be able to welcome you back for a return visit soon.Kind regards
8/10 Udmærket
NEEL
Rejste med familie
31. jan. 2024
Synes godt om: Værelsets komfort
Good property
NEEL
Overnattede 1 nat i januar 2024
Svar fra The Oaks Team Hervey Bay den 5. feb. 2024
Dear NeelMany thanks for your great review of your recent stay.Kind regards
10/10 Fremragende
Anthony
Rejste med partner
21. jan. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
First time staying at the Oaks Resort will definitely be back this year
Anthony
Overnattede 3 nætter i januar 2024
Svar fra The Oaks Team Hervey Bay den 31. jan. 2024
Dear AnthonyThank you so much for your lovely review of your recent stay with us at Oaks Hervey Bay Resort & Spa. Your excellent feedback is greatly appreciated by all our team.Kind regards
10/10 Fremragende
Susanne
Rejste med familie
19. jan. 2024
Synes godt om: Rengøring, faciliteter
The staff were super helpful and friendly
Susanne
Overnattede 2 nætter i januar 2024
Svar fra The Oaks Team Hervey Bay den 31. jan. 2024
Dear SusanneThank you so much for your lovely review of your stay - all our team very much appreciate your terrific feedback.Kind regards
10/10 Fremragende
Angela
12. jan. 2024
Angela
Overnattede 1 nat i januar 2024
Svar fra The Oaks Team Hervey Bay den 16. jan. 2024
Dear AngelaThank you so much for your fabulous rating of your recent stay with us at Oaks Hervey Bay Resort & Spa. All our team thank you, and look forward to welcoming you back for a return visit very soon.Kind regards
6/10 Okay
Julia
Rejste med partner
7. jan. 2024
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The Appartement was OK - not great but Ok: clean, spacious, and ok-equipped. What‘s important to know for international travelers: the WiFi does not work most of the time. Plus: there was no shower, but only a bath tub without shower curtain - nothing for tall people as your head will hit the ceiling…
What we paid was not worth the stay.
Julia
Svar fra The Oaks Team Hervey Bay den 5. feb. 2024
Dear JuliaThank you for taking the time to review your recent stay at Oaks Hervey Bay Resort & Spa. Your feedback is appreciated.Kind regards
10/10 Fremragende
Cheryl
Rejste med partner
5. jan. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Everything about this property was great for us
Cheryl
Overnattede 9 nætter i december 2023
Svar fra The Oaks Team Hervey Bay den 5. feb. 2024
Dear CherylMany thanks for taking the time to review your recent stay with us at Oaks Hervey Bay Resort & Spa - your very lovely feedback is greatly appreciated by all our team.Kind regards
10/10 Fremragende
NICOLE
Rejste med partner
4. jan. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
NICOLE
Overnattede 1 nat i december 2023
Svar fra The Oaks Team Hervey Bay den 5. feb. 2024
Hi NicoleThank you for your great rating of your stay recently at Oaks Hervey Bay Resort & Spa.
8/10 Udmærket
Jeffrey
Rejste med partner
4. jan. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Jeffrey
Overnattede 2 nætter i januar 2024
Svar fra The Oaks Team Hervey Bay den 5. feb. 2024
Dear JeffreyThanks for the great rating of your recent stay.
8/10 Udmærket
David
Rejste med partner
4. jan. 2024
Absolutely stunning apartment overlooking the swimming pool and very spacious for a 1 bed apartment
David
Overnattede 1 nat i december 2023
Svar fra The Oaks Team Hervey Bay den 5. feb. 2024
Hello DavidMany thanks for your terrific rating of your recent stay at Oaks Hervey Bay Resort & Spa. Your wonderful feedback is greatly appreciated by all our team.Kind regards
2/10 Forfærdeligt
Kelly
30. dec. 2023
Kelly
Overnattede 5 nætter i december 2023
Svar fra The Oaks HB Team den 5. feb. 2024
Dear Kelly,Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. We hope to welcome you back another time for a more memorable stay.
10/10 Fremragende
Locklen
Rejste med familie og småbørn
30. dec. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Epic spot , comfy beds !!
Locklen
Overnattede 1 nat i december 2023
Svar fra The Oaks Team Hervey Bay den 31. dec. 2023
Dear LocklenThank you for your fabulous review of your recent stay with us at Oaks Hervey Bay Resort & Spa. Your very positive comments are greatly appreciated by all our team.Kind regards
10/10 Fremragende
Kelly
28. dec. 2023
Kelly
Overnattede 5 nætter i november 2023
Svar fra The Oaks Team Hervey Bay den 31. jan. 2024
Dear KellyThank you for your great rating of your recent stay.Kind regards
10/10 Fremragende
James
Rejste med familie
22. dec. 2023
The apartment was very nice and pool has been done up beautifully
James
Overnattede 3 nætter i december 2023
Svar fra The Oaks Team Hervey Bay den 26. dec. 2023
Dear JamesThank you so much for your terrific rating of your recent stay with us at Oaks Hervey Bay Resort & Spa - such great feedback is tremendously appreciated by all the team.Kind regards
10/10 Fremragende
Joanne
2. dec. 2023
Joanne
Overnattede 2 nætter i november 2023
Svar fra The Oaks Team Hervey Bay den 26. dec. 2023
Hi JoanneThank you for your great rating of your stay with us at Oaks Hervey Bay Resort & Spa.Kind regards
8/10 Udmærket
Katie
Rejste med partner, Rejste i en gruppe
30. nov. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great location.
Katie
Overnattede 2 nætter i november 2023
Svar fra The Oaks Hervey Bay Team den 5. dec. 2023
Hi Katie,Thank you for taking the time to review your recent stay with us. We appreciate your kind feedback and look forward to seeing you again soon.
10/10 Fremragende
Brett
30. nov. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Brett
Overnattede 1 nat i november 2023
Svar fra The Oaks Team Hervey Bay den 26. dec. 2023
Hello BrettMany thanks for your great rating of your recent stay!Kind regards
8/10 Udmærket
Robert
29. nov. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The bed needs replacing as quite uncomfortable.
Robert
Overnattede 4 nætter i november 2023
Svar fra The Oaks Hervey Bay Team den 5. dec. 2023
Hi Robert,Thank you for your time and effort to review your recent stay. We strive to ensure our guests are welcomed and comfortable through their stay. We have noted your dislike of the bed and will contact the owner for replacement review. Kind regards,
10/10 Fremragende
Ronald
28. nov. 2023
Synes godt om: Rengøring
Couldn't book a family room via Wotif - arrived to meet our son, to find he HAD booked a family room. Not really a problem, but a bit annoying all the same.
Ronald
Overnattede 4 nætter i november 2023
Svar fra The Oaks Team Hervey Bay den 28. nov. 2023
Dear RonaldThank you so much for your brilliant rating of your recent stay with us at Oaks Hervey Bay Resort & Spa. Your wonderful 5 out of 5 is greatly appreciated by all our team!We hope to see you and the family return for another visit to beautiful Hervey Bay soon.Kind regards
10/10 Fremragende
Mervyn
24. nov. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Mervyn
Overnattede 3 nætter i november 2023
Svar fra The Oaks Team Hervey Bay den 28. nov. 2023
Dear MervynMany thanks for your brilliant 5 out of 5 rating of your recent stay at Oaks Hervey Bay Resort & Spa. It's very much appreciated by all our team.Kind regards
10/10 Fremragende
Ann Marie
Rejste med partner
23. nov. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful location with good amenities and extremely friendly staff. We had only booked for two nights and ended up staying an extra night.
Ann Marie
Overnattede 2 nætter i november 2023
Svar fra The Oaks Team Hervey Bay den 28. nov. 2023
Dear Ann MarieMany thanks for your fabulous review - and for extending your stay in beautiful Hervey Bay! We hope to see you again soon for a return visit.Kind regards
10/10 Fremragende
Andrew
12. nov. 2023
Synes godt om: Rengøring, værelsets komfort
Andrew
Overnattede 1 nat i november 2023
Svar fra The Oaks Hervey Bay Team den 15. nov. 2023
Hi Andrew,Thank you so much for your 10/10 review of you recent stay.We appreciate your kindness.We hope to see you again very soon.
4/10 Dårligt
Peter
9. nov. 2023
Peter
Overnattede 4 nætter i november 2023
Svar fra The Oaks Hervey Bay Team den 13. nov. 2023
Hi Peter,We would love to hear more about your experience at Oaks Hervey Bay. It was disappointing to see such a low rating but no way to know how we could improve. Please give us a call if you would like to discuss further.Kind regards,
8/10 Udmærket
Narelle
23. okt. 2023
Synes godt om: Rengøring, faciliteter
Great accomodation. TV needs an upgrade. Oven needs trays. Having the shower in the bath would be hard for elderly. Bathroom window needs frosted glass.
Narelle
Overnattede 2 nætter i oktober 2023
Svar fra The Oaks Team Hervey Bay den 24. okt. 2023
Dear NarelleMany thanks for your fantastic review of your recent stay at Oaks Hervey Bay Resort & Spa. Your great rating is greatly appreciated by all our team.Kind regards
8/10 Udmærket
Gina
22. okt. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Gina
Overnattede 2 nætter i september 2023
Svar fra The Oaks HB Team den 31. okt. 2023
Hi Gina, thank you for taking the time to review your recent stay. We cannot wait to have you back to enjoy the pools!Kind regards,
8/10 Udmærket
Justin
22. okt. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Was a good stay. Nice to see the pool nearly completed. Would like them to concider their in-house entertainment option as I found them poor at best when comparing six other places recently visited.
Smart TVs are cheap now but only offering TV in the bedroom isn't upto standard.
Justin
Overnattede 4 nætter i oktober 2023
Svar fra The Oaks Team Hervey Bay den 24. okt. 2023
Dear JustinThank you for your wonderful review of your recent stay at Oaks Hervey Bay Resort & Spa. We take on board, and act upon, our guest feedback wherever possible - so you will be pleased to know that our Foxtel is undergoing a major upgrade commencing in November. This will coincide with our pools reopening mid to late November. We hope to welcome you back for a return visit very soon.Kind regards
4/10 Dårligt
Veljko
12. okt. 2023
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I was looking forward to use the swimming pool and I was surprised to see that the pool was closed and under renovation. When I was booking my stay here, there was no any mentioning about the pool being closed. Nevertheless you are still advertising the pool at this place. This is
totally misleading and very, very disappointing.
Veljko
Overnattede 1 nat i oktober 2023
Svar fra The Oaks Team Hervey Bay den 13. okt. 2023
Dear VeljkoThank you for taking the time to review your recent stay with us at Oaks Hervey Bay Resort & Spa.The booking record indicates that your reservation was sent, immediately upon booking, advice and options regarding our pools outage. We have made all attempts to communicate the pools outage via all booking platforms, however, it is up to the individual booking engine what information they choose to share on their website.We hope we might be able to welcome you for a return visit at the conclusion of our pool renovations.Kind regards
10/10 Fremragende
John
Rejste med partner
10. okt. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay at Oaks - the only downside was the pools were in the middle of being renovated It is in a great location by the water and the local pier and easy access to walking paths , Botanic Gardens and whale Watching The staff were great and we were given an upgrade to a higher level so we had ocean views
John
Overnattede 3 nætter i oktober 2023
Svar fra The Oaks Team Hervey Bay den 11. okt. 2023
Dear JohnThank you for your lovely review of your recent stay with us at Oaks Hervey Bay. Your very kind praise of our team is greatly appreciatedOur pools have been an enormous project, now very close to finishing. The pools will be ready for December, so we hope to be able to welcome you back to HB very soon for a return visit.Kind regards
8/10 Udmærket
Rachel
Rejste med partner
8. okt. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were super friendly and helpful, overall stay was nice. Room could be updated to fit with property more but not a necessity. Great location, great amenities. Overall great experience for first time staying in Hervey Bay
Rachel
Overnattede 2 nætter i oktober 2023
Svar fra The Oaks Team Hervey Bay den 9. okt. 2023
Dear RachelThank you so much for your wonderful review of your recent stay at Oaks Hervey Bay Resort & Spa. All of our team greatly appreciate your kind praise - we hope to welcome you back to Hervey Bay for a return visit very soon.Kind regards
2/10 Forfærdeligt
Born2win
2. okt. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Waste of money for not mentioning in my itinerary that pool is under construction. I need compensation. Very disappointed.
Born2win
Overnattede 2 nætter i september 2023
Svar fra The Oaks Team Hervey Bay (Hotel Manager) den 9. okt. 2023
Dear Dipan Many thanks for your feedback regarding your booking, made via Expedia, with us at Oaks Hervey Bay Resort & Spa. We have been communicating our pools outage via all booking platforms since works began in August of 2022. In addition, we have messaged all guests immediately upon booking via these platforms (Expedia included), and offered no charge cancellations, or date changes if guests do not wish to stay due to the pools being unavailable. As was the case with your reservation - records indicate that the automated message was sent to you immediately on booking at 10pm at night. All of our marketing and communications of the pools outage has been fair and transparent throughout. Kind regards
4/10 Dårligt
Skye
25. sep. 2023
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Very disappointed that we were not told that the entire pool area was closed off. Our 4 children were so looking forward to swimming while we were there. We were not notified by Wotif or the hotel. Then to top it off, builders started grinding tiles at 7am right outside our door. Very disappointed and will not be staying again.
Skye
Overnattede 1 nat i september 2023
Svar fra The Oaks Team Hervey Bay den 28. sep. 2023
Hello SkyeWe are very sorry that you did not enjoy your stay with us at Oaks Hervey Bay Resort & Spa. Our hotel records indicate that automated messages indicating our pool works were sent immediately on your booking being placed. We thank you for your feedback and hope to be able to welcome you back at the conclusion of our pool renovation works.Kind regards
8/10 Udmærket
Cheryl
24. sep. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Cheryl
Overnattede 2 nætter i september 2023
Svar fra The Oaks Team Hervey Bay den 28. sep. 2023
Hi CherylMany thanks for your great review of your stay at Oaks Hervey Bay Resort & Spa.Kind regards
10/10 Fremragende
Roslyn
23. sep. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
As always, my stay was fabulous. Check-in was quick with the friendly staff and was lucky to receive an ocean view room.
Roslyn
Overnattede 4 nætter i september 2023
Svar fra The Oaks Team Hervey Bay den 23. sep. 2023
Hello RoslynThank you for your very lovely loyalty to us and our hotel - your continued patronage is greatly appreciated by all our team. We hope to see you for another fantastic visit at the conclusion of our pool works. Thank you again for taking the time to review your recent stay.Kind regards
10/10 Fremragende
Kathryn
22. sep. 2023
Kathryn
Overnattede 3 nætter i september 2023
Svar fra The Oaks Team Hervey Bay den 13. okt. 2023
Dear KathrynThank you so much for your wonderful rating of your recent stay at Oaks Hervey Bay Resort & Spa. Your fantastic 5 out of 5 is greatly appreciated by all our team.Kind regards
8/10 Udmærket
Mick
Forretningsrejsende
18. sep. 2023
Synes godt om: Rengøring, værelsets komfort
Pools under construction, not advised until after booking made
Mick
Overnattede 2 nætter i september 2023
Svar fra The Oaks Hervey Bay team den 19. sep. 2023
Dear Mick,Thanks for the great review of your recent stay.Please note that all pool notices are on the front pages of all Oaks Hervey Bay websites. Unfortunately Hotels.com only show this in their 'policies' section. We cannot control this. We can however see you were sent an email regarding the renovations at 11.43am on the day of booking. If you decide to revisit our resort, please contact directly so we can look after you.
10/10 Fremragende
Cathy
Rejste med partner
18. sep. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great for a couple of nights - plenty of casual eating options within walking distance.
Cathy
Overnattede 2 nætter i september 2023
Svar fra The Oaks Team den 19. sep. 2023
Hi Cathy,Thank you for the great 5/5 rating! We are so glad to know you enjoyed your stay. Please let us know when you plan to return so we can take care of your stay.
6/10 Okay
Belinda
12. sep. 2023
Belinda
Overnattede 3 nætter i september 2023
Svar fra The Oaks Team Hervey Bay den 14. sep. 2023
Hello BelindaMany thanks for taking the time to review your recent stay at Oaks Hervey Bay Resort & Spa.Kind regards