Hoteller i Helotes

"Room was clean. Staff was friendly and always helpful. Great to have coffee available all hours of the day. Great breakfast selection. Free laundry facilities. I will definitely return "

"Love it!"

"We had a nice day. The rooms were nice and clean. The receptionist was nice, considerate, friendly, and very helpful. The only damn thing I didn’t like is they don’t clean the rooms as often as they should what I mean by that is make the beds take out the trash. "

"Friendly quiet respectful amazing warm family indoor pool. "

"Michael was awesome! Thank you for being so kind! Loved all the activities they had for the kids! Thank you🥰 We really enjoyed our time ♥️"

"Good "

"Just regular. "

"Todo estaba en reparacion mucho ruido y el precio era elevado teniendo en cuenta lo que estaban ofreciendo la limpieza era cada 2 dias y no era suficiente mas cuando vas con niños"

"I had a bad experience during my stay. When we arrived, the toilet in our room was already clogged. I called to the front desk to report the issue, but the staff member didn’t seem concerned and didn’t offer to move us to another room. Since I was traveling with my kids, this was very inconvenient and we had to keep going downstairs to use the restroom. A working bathroom is a basic necessity, and I expected better service. "

"Todo fue excelente, muy limpio, lo comparo con hoteles más caros en que me he hospedado y es que estaba igual que otros que me han costado el doble. Claro, en aquellos era más grande el cuarto, pero no es necesario para un viaje rápido. El desayuno es sencillo pero riquísimo."

"Nice location. Breakfast was ok. Very clean"

"It is a dated hotel and the room smelled musty probably from the AC. It is nice they serve breakfast but it is same menu everyday (stayed for 4 nights) and very basic. Our room was not cleaned because we were told from the receptionist that we had the please don't disturb sign overnight. I guess they check the tag at 6am and if it is on the door, they don't clean it that day. "

"The front staff as well as the bartenders were amazing. We will definitely be back "

"The rooms are very well maintained and super clean. Hotel has quite a few amenities and lots to do. Loved the hotel."

"Some rooms are abit banged up and could use a light remodeling but overall very comfortable, clean with amazing staff. Best price for what we got in that area. I recomend"

"Everything was clean, friendly staff, really nice and comfy place …breakfast honestly need to be improved, not much flavor on the food Everything else 👍"

"I didn't have high expectations due to the cost but there are bare minimum services/ detailsthat hotels need to provide. The room smells horrible like urine, we slept with disgust and mistrust of cleanliness. We asked for a crib and it was brought to the room and left there by just knocking the door. The mattress was ripped off but even worse the sheet they brough with it were dirty with hair on them. Just disgusting and very disrespectful. Customer service by front desk and people that...