The Montage at Healdsburg is a pretty property just starting to get established, in a year or so the ambience of the property should be wonderful. We stayed in a vineyard room and the view over the small vineyard was very pretty. Open the glass doors and at night the gas fire on the balcony was great. Dinner in the restaurant was very good and up to expectations. Breakfast service was poor, especially the first day, one waiter kept dropping things, 20 minutes for 2 fried eggs, waiters forgetting orders, very disorganized and poorly trained staff. Getting rides to the rooms and back was very random. Call for a golf cart and they forget, on several occasions. Transportation to Healdsburg for dinner is also quite difficult. Cant get Uber in Healdsburg and relying on the hotel to organize transport is very random as well. Make a request and you find it never went through to the driver. The drivers were good, this did not have the feel of an excellent hotel. We will not be back, but will probably try their other hotels. Finally, my wife left a small bag in her draw with items she needed. We called the next day twice with a very lackadaisical response, still no response today. A great hotel operation would jump to help, Montage was simply disinterested. Altogether a beautiful location, but needs a lot of staff training. Getting a response was often like talking to a bored 17 year old boy. I realize staffing issues can be a problem - and they are here. I am sure it will improve.