Hoteller med pool i Hawkesbury

"I stayed overnight on Wednesday 3 June. On the Thursday morning I got up to find there was no hot water in my room. I had to wash and shave using cold water. Most unsatisfactory. I went to reception and the staff there was most unhelpful. I asked to make a formal complaint and asked the manager to contact me by phone or email. No follow up has been forthcoming. I feel robbed as I paid quite a high price for the room and in my opinion have not been given the customer service anyone would...

"Personalet var rigtig flinke. God morgenmad og stort værelse. Dog en smule koldt om natten. "

"We stayed in the tower suite which was overall lovely room. For that price, I would appreciate if the amenities are a bit nicer. The quality of the shamoo/conditioner was not very good in my opinion. I found the pillows were useless, too airly and too soft, feels like no substance in them. My neck was in terrible pain when I woke up. The pool was nice but I think it would be good to have a booking system. At some point, too many people came and there were not enough room for everyone. The...

"Besøg det du vil ikke fortryde det - så skønt og så fantastisk mad - SÅ DEJLIGT ET STED"

"Thoughtful, friendly receptionists, cheerful serving staff, room had a beautiful view and was clean. No complaints other than old cobwebs in the swimming pool windows and pool was crowded and noisy due to kids swimming lessons, which cut the useable area of pool to half"

"Overall we liked our stay. The bed was comfortable, and we loved the pool and the grounds. We had booked a dog friendly room. When we arrived to our room, there were both dog hair and human hair in the bathtub. After cleaning the next morning it was still there. We had the dog bed removed from our room, because it was really dirty with so much dog hair from previous dogs. Not what we would expect from a 4 star hotel. We spent one of our days at the pool. The weather was amazing, so there were a...