Aloha Gwen,Mahalo for your note. Terribly sorry you found the parking tight. It is all over the Island. We always recommend smaller car rentals. Thanks so much for staying with us.

Delightful working with you. I hope we have the opportunity to welcome you back to one of our homes on Maui. Aloha,

Much Mahalo! We look forward to welcoming you back in the near future.

Much Mahalo! We look forward to welcoming you back in the near future.

Much Mahalo! We look forward to welcoming you back in the near future.

Julie,I am sorry you were not happy with the accommodations. We did list on our website and the Expedia platform that the resort was experiencing maintenance. We also told you before arrival; included in your welcome packet that was sent a couple of weeks prior to your arrival. We did notify you prior to your stay via email and phone conversations. We also greatly reduced our rate by over 100 per night to accommodate for the construction. During our phone conversation, I offered you the opportunity to cancel without penalty and you declined. Once you arrived and wanted to cancel (after knowing about the construction), it would have been a huge loss. Had you not been aware it would have been a different story. The construction took place Monday through Friday 8a – 4pm and yes it was loud. Which is why we were proactive with letting guests know prior. Once you were aware and committed to staying, our cancellation fees did apply. I am sorry you are unhappy. I am glad you enjoyed Maui. I hope you consider us on you next visit to Maui. We would be happy to offer a discount. Many aloha’s.

Mahalo!

Much mahalo. We will have maintenance take a look and adjust door. We look forward to welcoming you back to Maui.

Much mahalo for your kindness and supporting Maui during this time of need. We hpe we have the opportunity to welcome you back in the near future. Aloha,

Much mahalo for your kindness and supporting Maui during this time of need. We hpe we have the opportunity to welcome you back in the near future.

Much mahalo! Have a wonderful 2024! We look forward to welcoming you back.

Mahalo for your kindness,Shelly

Mahalo,Shelly

Thank you so much for selecting our home. While every home has a beautiful ocean view, some of our homes are oceanfront. We would love to host your next visit to Maui. Aloha,

Thank you for your patience and understanding.

Difficult time for all but especially the many homeowners that lost family and homes. Thankful that you are safe. All the best,

Aloha Ayme, I hope you enjoyed your stay in Royal Kahana 912. I am surprised to see your review 3/5. I would love it if you would reach out and let us know what you found lacking. We are always looking to improve. Much mahalo,

Aloha Aleksander,I realize your time on Maui turned horrific due to fires that happen a couple of miles away. I am so thankful that you and your family are safe. I did want to let you know that your rating affects our home greatly. I know that you meant the "1" as a result of the fire and not our home as I received an email from you just yesterday that said "A huge THANK YOU for a beautiful apartment with an amazing view. My kids and wife are very happy."If there is any way to change your rating, I would very much appreciate it. I do hope we have the opportunity to welcome you back to Maui. Aloha,

Mahalo Sarah!

Much Mahalo for your kindness Evelyn. We are so haooy you enjoyed your stay in Royal Kahana 1019. This beautiful studio home has amazing oceans views.

Mahalo!

Aloha Tracie, Many mahalos for your kindness. We are so happy you enjoyed your stay. We love the Royal Kahana and are glad you do to. Looking forward to welcoming you back in the near future.

Mahalo,

Thank you so much for your kindness. I do hope we have the opportunity to welcome you back to one of our homes at the Royal Kahana Resort.

Much mahalo for your kindness, We are so please you enjoyed your stay, The view is amazing and location unbeatable. Looking forward to hosting you next Maui vacation. Aloha,

Aloha Jared,Mahalo for your note. I wanted to reach out to say Thank you but also to let you know that we are replacing the refrigerator this Fall. As you can imagine, things are a little more difficult to get on Maui. We would be happy to offer you a discount on your next stay. All the best,

Mahalo for your kindness. We would be delighted to welcome you back. Much mahalo,

Mahalo LaToya! Royal Kahana 612 is amazing home. We look forward to welcoming you back.

Aloha, So sorry you were not aware of the parking fee earlier. We do show it on our listing; I will double check and make sure it shows up appropriately. Mahalo for bringing it to our attention. I hope we have the opportunity to welcome you back to the Royal Kahana.

Mahalo Abraham, We appreciate your selecting our home. Have a wonderful summer and weekend, celebrating the 4th of July.

Much mahalo. We were so happy to host your stay and look forward to welcoming you back. Happy summer.

Aloha Eduardo,Much mahalo for your kindness. We loved hosting your stay and hope we have the opportunity to welcome you back.

Mahalo Mark for your kindness. We are so happy you enjoyed your stay and look forward to welcoming you back. Much aloha,

Much mahalo for selecting our home.We hope you enjoyed your stay on Maui and we have the opportunity to welcome you back in the very near future. Much aloha,

Aloha Bill,So happy you enjoyed Royal Kahana 1004. As beautiful as this home is, we expect some upgrades to the cabinets in kitchen and bath as well as new flooring on the lanai. We hope we can welcome you back in the near future. It was a pleasure hosting your stay. Much mahalo,

Aloha Michael,Mahalo for your kindness. We look forward to welcoming you and your family back. We agree; our home is in a fabulous location.Mahalo

Aloha Milton,Thank you for staying with us. We will most certainly take a look at the mattress. We haven't heard from other guests and the bedding is such a personal preference; some like to soft, others firm but we will look at it and make a change if necessary. We would like to offer a discount at any of the homes we represent at the Royal Kahana by rkmaui. Just let us know when ready to return. Much aloha!

Wonderful! Much mahalo. I do hope we have the opportunity to welcome you back in the future.Aloha

Mahalo Kelly for your kindness. I look forward to hosting your next visit to Maui.

Aloha Chengjun,Mahalo for choosing our home. Terribly sorry about the incident with the door code, glad you called and you were given a new code with-in minutes. We are always available to answer questions and concerns (the beauty of mobile phones). We look forward to welcoming you back to the beautiful Royal Kahana by rkmaui in the near future. Much aloha,

Mahalo Teresa. We are so thankful that you choose our home and look forward to welcoming you back in the near future. Wishing you a blessed 2023. Aloha,

Aloha Ronald, We are so pleased you enjoyed your stay. We have found that most guests prefer the walk-in shower however we do have several homes with a tub; Royal Kahana 514 and Royal Kahana 210. We look forward to welcoming you back soon. Mahalo,

Mahalo Fred. We look forward to welcoming you back to Royal Kahana 612 or another of the homes we represent. Much aloha,

Mahalo for staying with us. I do hope we have the opportunity to welcome you back in the near future. Aloha,

Much mahalo for staying with us. We hope we have the opportunity to welcome you back in the near future. Several years ago Maui, specifically the west side, experienced beach erosion that leaves us without a beach (most years), October - April. We are working with County and State on a beach restoration project but that is moving slower than anticipated. So... short story long, we may have a beach, if not there are many beaches a short drive away. There is one about 1.5 miles away that has a lovely beach walk stretching several miles long, Ka'anapali Trail begins at Hanakao'o Beach Park. Have a wonderful day.

Much mahalo! Appreciate the feedback and so happy you enjoyed your stay on Maui. We look forward to welcoming you back. Much aloha,

Mahalo! Much mahalo for your kindness. We are so happy you enjoyed your stay in Royal Kahana 1002. Looking forward to welcoming you back in the near future. Aloha,

Much mahalo for your kindness,

Mahalo for your note. I am so pleased you enjoyed this home, Royal Kahana 906. And, am sorry you found it lacking in cleaning. This is abnormal and I have sent a request off to our cleaning team to take care of it. Our deepest apology. When ready to return to Maui; reach out - we would be happy to offer a discount on your next stay. Mahalo,

Marianne,I so happy you enjoyed your stay at Royal Kahana 615. The Aloha spirit is well represented by the amazing crew at the Resort.I am so sorry that you had an issue with the parking. Parking all over the island is very tight; the spots are very much a compact or smaller. When I rent a car and they offer a complimentary upgrade; I always decline; I want the smallest that will work for me. I do hope we have the opportunity to welcome you back to Maui in the near future. Much mahalo,