Interiør
Tjek tilgængelighed

Anmeldelser af Ascott Raffles City Hangzhou

3 out of 5
Ascott Raffles City Hangzhou
18F,T1,No.228 Xinye Road, Qianjiang New Town, Jianggan District, Hangzhou, Zhejiang

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 24 af i alt 28 anmeldelser" "
Bedømmelse på 8 − Udmærket. 3 af i alt 28 anmeldelser" "
Bedømmelse på 6 − Okay. 0 af i alt 28 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 28 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 28 anmeldelser" "

9,4/10

Rengøring

9,6/10

Service og personale

8,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

8/10 Udmærket

Hu

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i oktober 2020
Svar fra Mark FAN den 1. maj 2021
尊敬的宾客：感谢您与我们分享您的入住体验，很高兴您在公寓度过了开心的时光，您的满意是对我们最大的鼓励，我们始终坚持着为每一位客人提供最真挚的服务，非常期待您下次光临。杭州雅诗阁来福士中心服务公寓 宾客服务经理 谨启

10/10 Fremragende

Gerald

Synes godt om: Rengøring, værelsets komfort
Couldnt ask for more.
Had a beautiful full serviced apartment. Very comfortable. Property was stunning, but best of all was the shopping mall below and the metro stops just across the street. Was able to get around town without a car very easily. The service was pleasant, but being a frequent traveler, I do not ask for much. Easy check-in. It is in a higher end part of town. Very clean and safe.
Overnattede 4 nætter i december 2020
Svar fra Mark FAN den 22. dec. 2020
Dear Guest, Thank you for visiting The Ascott Raffles City Hangzhou! We are very glad to hear that you enjoyed your stay. We look forward to welcoming you back to us in near future. Yours sincerely, Guest Service Manager Ascott Raffles City Hangzhou

10/10 Fremragende

Verificeret rejsende

Overnattede 2 nætter i januar 2020
Svar fra mark den 1. feb. 2020
尊贵的宾客： 感谢您莅临杭州雅诗阁来福士中心服务公寓，谢谢您的反馈，也感谢您对我们的肯定，期待您下次到访。杭州雅诗阁来福士中心服务公寓 宾客服务经理 谨启

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter
3泊滞在しました。滞在中ルームクリーニング、ベットメイキングして頂きましたが杜撰極まりなかった。ゴミ箱のゴミはそのまま、ベットはしわしわのまま。朝一シャワーはぬるま湯しか出ません。
Overnattede 2 nætter i januar 2020
Svar fra Mark den 30. jan. 2020
Thank you for choosing Ascott Raffles City Hangzhou as your HOME away from HOME. We appreicate the comment you have shared with us. As for the unsatisfactory staying experience, we deeply apologize for it. We are looking forward to your next arrival. Guest Service Manager Ascott Raffles City Hangzhou

10/10 Fremragende

HYESUN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2019
Svar fra Mark Fan den 11. jan. 2020
尊贵的宾客： 感谢您莅临杭州雅诗阁来福士中心服务公寓，期待您下次到访。杭州雅诗阁来福士中心服务公寓 宾客服务经理 谨启

10/10 Fremragende

thomas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Brillant hôtel, best hôtel of 2019 for me:)
Overnattede 2 nætter i oktober 2019
Svar fra Mark Fan den 29. nov. 2019
Thank you for visiting The Ascott Raffles City Hangzhou! We are very glad to hear that you enjoyed your stay. We look forward to welcoming you back to us in near future. Yours sincerely, Guest Service Manager Ascott Raffles City Hangzhou

10/10 Fremragende

mark

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
ロケーションも良く、部屋の清掃も行き届いており快適に過ごせました。
Overnattede 3 nætter i november 2019
Svar fra Mark Fan den 29. nov. 2019
Thank you for visiting The Ascott Raffles City Hangzhou! We are very glad to hear that you enjoyed your stay. We look forward to welcoming you back to us in near future. Yours sincerely, Guest Service Manager Ascott Raffles City Hangzhou

8/10 Udmærket

Haruhisa

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Overnattede 6 nætter i november 2019
Svar fra Mark Fan den 29. nov. 2019
Dear Guest, Thank you for visiting The Ascott Raffles City Hangzhou! We are very glad to hear that you enjoyed your stay. We look forward to welcoming you back to us in near future. Yours sincerely, Guest Service Manager Ascott Raffles City Hangzhou

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2019
Svar fra Mark Fan den 29. nov. 2019
Thank you for visiting The Ascott Raffles City Hangzhou! We are very glad to hear that you enjoyed your stay. We look forward to welcoming you back to us in near future. Yours sincerely, Guest Service Manager Ascott Raffles City Hangzhou

10/10 Fremragende

ouyang

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2019
Svar fra Mark Fan den 24. okt. 2019
感谢您莅临杭州雅诗阁来福士中心服务公寓，谢谢您的反馈及肯定，我们期待您下次到访。杭州雅诗阁来福士中心服务公寓 宾客服务经理 谨启

10/10 Fremragende

ouyang

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2019
Svar fra Mark Fan den 24. okt. 2019
感谢您莅临杭州雅诗阁来福士中心服务公寓，我们期待您下次到访。杭州雅诗阁来福士中心服务公寓 宾客服务经理 谨启

10/10 Fremragende

Yuk Fung

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great rooms and facilities as a service apartment
Overnattede 1 nat i september 2019
Svar fra Mark Fan den 24. okt. 2019
Dear Guest, Thank you for visiting The Ascott Raffles City Hangzhou! We are very glad to hear that you enjoyed your stay. We look forward to welcoming you back to us in near future. Yours sincerely, Guest Service Manager Ascott Raffles City Hangzhou

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ubicación, limpieza impecable y muy cómodo. Buena relación calidad precio
Overnattede 1 nat i september 2019
Svar fra Mark Fan den 24. okt. 2019
Dear Guest, Thank you for visiting The Ascott Raffles City Hangzhou! We are very glad to hear that you enjoyed your stay. We look forward to welcoming you back to us in near future. Yours sincerely, Guest Service Manager Ascott Raffles City Hangzhou

10/10 Fremragende

Stephen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice place, big rooms!
Very nice place, big rooms!
Overnattede 1 nat i september 2019
Svar fra Mark Fan den 24. okt. 2019
Dear Guest, Thank you for visiting The Ascott Raffles City Hangzhou! We are very glad to hear that you enjoyed your stay. We look forward to welcoming you back to us in near future. Yours sincerely, Guest Service Manager Ascott Raffles City Hangzhou

10/10 Fremragende

Philippe, france

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Superbe hébergement.
Superbe chambre moderne et propre, on s'y sent très a l'aise.
Overnattede 2 nætter i september 2019
Svar fra Mark Fan den 24. okt. 2019
Dear Guest, Thank you for visiting The Ascott Raffles City Hangzhou! We are very glad to hear that you enjoyed your stay. We look forward to welcoming you back to us in near future. Yours sincerely, Guest Service Manager Ascott Raffles City Hangzhou

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2019
Svar fra Mark den 7. sep. 2019
感谢您莅临杭州雅诗阁来福士中心服务公寓，谢谢您的反馈及肯定，我们期待您下次到访。杭州雅诗阁来福士中心服务公寓 宾客服务经理 谨启

10/10 Fremragende

MOU SUN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
整體很好，地板再清潔一些就更好。
Overnattede 2 nætter i juli 2019
Svar fra Mark Fan den 31. jul. 2019
Dear Guest, Thank you for visiting The Ascott Raffles City Hangzhou! We are very glad to hear that you enjoyed your stay. We look forward to welcoming you back to us in near future. Yours sincerely, Guest Service Manager Ascott Raffles City Hangzhou

10/10 Fremragende

huiwan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2019

8/10 Udmærket

Takanao

Synes godt om: Service og personale, værelsets komfort
Overnattede 1 nat i maj 2019

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
stunning view nice location good services good swimming pool
Overnattede 1 nat i april 2019
Svar fra Guest Service Manager den 2. maj 2019
Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Raffles City Hangzhou. Looking forward to seeing you soon.

10/10 Fremragende

Verificeret rejsende

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient for business and extended staying travelers.
Overnattede 4 nætter i april 2019
Svar fra Guest Service Manager den 2. maj 2019
Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Raffles City Hangzhou. Looking forward to seeing you soon.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
酒店位置在新區，所以周邊配套很好，有大型商場，很方便，酒店亦很新，所以很乾淨，房間寬敞舒適
Overnattede 2 nætter i april 2019

10/10 Fremragende

CHI-JUI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2019

10/10 Fremragende

RAVI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2019

10/10 Fremragende

Charles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2019
Svar fra GSM den 29. mar. 2019
Dear Guest, Thank you very much for staying with us and we appreciate your valuable feedback. Looking forward to your next arrival.

10/10 Fremragende

Sum Yee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Excellent in every ways ! Love !
Overnattede 3 nætter i januar 2019
Svar fra GSM den 29. jan. 2019
Dear Sum Yee, Thank you for taking time to write this review. We are delighted that you enjoyed your stay at Ascott Raffles City Hangzhou. We appreciate your positive comment about us. We look forward to welcoming you back!

10/10 Fremragende

JIANHENG

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
其他一切都不错，就是早餐过于简单了一些，早餐应该只有三星级水平
Overnattede 1 nat i januar 2019
Svar fra GSM den 17. jan. 2019
尊贵的宾客： 感谢您与我们分享宝贵的反馈以及对我们的认可。对于早餐品种对您此次入住体验的影响，我们为此深表歉意。您所提出的问题，公寓相关部门已经强调并开始改善。我们会不断完善宾客的居住体验和服务质量，在此也期望您的再次光临，并给您缔造一个不一样的雅诗阁住宿体验。 杭州雅诗阁来福士中心服务公寓 宾客服务经理 谨启

10/10 Fremragende

i long

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2018
Svar fra GSM den 9. jan. 2019
Dear Guest, Thank you for taking the time to share your stay experience at Ascott Raffles City Hangzhou. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. My colleagues have fond memories of your visit and they recall the light-hearted moments you shared that brightened their day. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Thank you for your valued patronage. From all of us at Ascott Raffles City Hangzhou, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Guest Service Manager Ascott Raffles City Hangzhou