Bondegårdsferie i Guanzhong Slette

"Dejligt hotel"

"I had high expectations for the Grand Hyatt Xi'an, but unfortunately our stay did not live up to its five-star reputation. The hotel itself is beautiful and impressive in size, but that's where the "grand" experience ended for us. We booked two rooms, and the air conditioning in one of them did not work. We reported the problem, but it was never fixed during our stay. Our late-night check-in was disappointing. The front desk agent did not explain the hotel amenities, breakfast, or lounge access,...

"The property was centrally located and the staff were very helpful. They did not speak English, however, although this was stated on the hotel information. Breakfast was excellent. The room was nice and clean and contained everything needed including free amenities. The only real issue I had was that I had booked this hotel as it offered an included shuttle service to and from the airport which turned out not to be correct. For pick up, the 24 hour service had restrictive hours and was...

"We arrived at the Renaissance Xi'an Hotel without particularly high expectations, but the hotel exceeded them in every way. We had a truly enjoyable stay. One of the highlights was the Executive Lounge. The evening offerings included an excellent variety of high-quality food, making it one of the better hotel lounges we have experienced. Breakfast was also outstanding, with a wide selection of choices and excellent service. The staff were professional, attentive, and genuinely welcoming. We were...

"對於一個常年在外的旅人，每每下飛最希望的就是能快速進到酒店休息，所以具備接機送機服務的旅店是我的首選，進到酒店大堂，管家協助提行李，走入客房全域有一片中式庭院設計很有韻味，客房乾淨整潔，氛圍安靜舒適，是海外旅人的第二個家，推荐给海外遊子與旅人～"

"Good location. Rooms not as functional. Not enough hooks or places to put luggage "

"We never heard of the hotel before but from the very arrival we were impressed. Had some challenges with Alipay for the taxi when we arrived but just walked in and was helped by the friendly staff. Celina the Lobby Manager greeted us and extremely helpful in checking in a travel tired family. The same goes for the Concierge team helping with arrangements on several occasions. The location is great, pool actually looks like the pictures and we really had a good stay. "