Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 63 af i alt 84 anmeldelser" "
10 - Fremragende
63
Bedømmelse på 8 − Udmærket. 16 af i alt 84 anmeldelser" "
8 - Udmærket
16
Bedømmelse på 6 − Okay. 2 af i alt 84 anmeldelser" "
6 - Okay
2
Bedømmelse på 4 − Dårligt. 1 af i alt 84 anmeldelser" "
4 - Dårligt
1
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 84 anmeldelser" "
2 - Forfærdeligt
2
9,6/10
Rengøring
9,2/10
Service og personale
9,2/10
Faciliteter
9,6/10
Overnatningsstedets tilstand og faciliteter
9,2/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Olaf
Rejste med familie
22. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Olaf
Overnattede 4 nætter i oktober 2023
Svar fra Euphoria Resort team den 22. okt. 2023
Thank you for taking the time to review us.Looking forward to welcoming you again.
10/10 Fremragende
Andie
Rejste med familie
23. okt. 2021
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Det var en stor glæde at komme til dette meget smukke og rene hotel. Elsker alt ved det,
God mad, smuk sted, skøn strand, fine værelser, suiten var det smukkeste.
Andie
Overnattede 2 nætter i oktober 2021
Svar fra Euphoria Resort Team den 23. okt. 2021
We are glad to know that you have enjoyed your stay with us. Looking forward to welcoming you again!
10/10 Fremragende
Kevin
24. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Kevin
Overnattede 5 nætter i maj 2024
10/10 Fremragende
Parth
Rejste med familie og småbørn
12. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was nice but the only thing which could have been better if it was clearly mentioned that some of the dine options will be closed and will open later in the season.
Parth
Overnattede 5 nætter i maj 2024
8/10 Udmærket
Ardalan
5. nov. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
We’ve stayed here before and it was perfect from start to finish. But this time we were somewhat disappointed. The first three days were perfect but then suddenly the resort started closing fascilities and restaurants one after one because the whole resort was about to shut down on 11/4. That meant that the food court by the pool closed, the dining options became less and you could easily tell in the quality of the food that the options were less and less by the buffet. Very disapponting. If you take full price, you offer full service til the end!
Ardalan
Overnattede 7 nætter i oktober 2023
10/10 Fremragende
PER
Rejste i en gruppe
30. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
PER
Overnattede 11 nætter i oktober 2023
Svar fra Euphoria Resort Team den 31. okt. 2023
Thank you for taking the time to review us.Looking forward to welcoming you again in the near future!
10/10 Fremragende
Saulius
29. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Toppen
SUPER!!!
Saulius
Overnattede 11 nætter i oktober 2023
Svar fra Euphoria Resort team den 29. okt. 2023
Thank you for taking the time to review us.Looking forward to welcoming you,again
10/10 Fremragende
EPAMINONDAS, MIAMI
Rejste med familie og småbørn
29. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice resort
EPAMINONDAS
Overnattede 3 nætter i oktober 2023
Svar fra Euphoria Resort team den 29. okt. 2023
Thank you for taking the time to review us.Looking forward to welcoming you,again.
8/10 Udmærket
Shannon
28. sep. 2023
Shannon
Overnattede 3 nætter i september 2023
Svar fra Euphoria Resort team den 22. okt. 2023
Thank you for taking the time to review us.Looking forward to welcoming you again.
10/10 Fremragende
Katreena
Rejste med familie
20. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Katreena
Overnattede 4 nætter i september 2023
Svar fra Euphoria Resort Team den 21. sep. 2023
Thank you for taking the time to review us!We are glad to know that you have enjoyed your stay with us and we look forward to having the pleasure to welcome you again in the near future.
10/10 Fremragende
Verificeret rejsende
Rejste med familie
10. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing
Amazing holiday! From the food, to the facilities, to the service. Will definitely be back!
Verificeret rejsende
Overnattede 4 nætter i september 2023
Svar fra Euphoria Resort Team den 10. sep. 2023
Thank you for taking the time to review us.We are glad to hear that you enjoyed your stay with us!It will be our great pleasure to welcome you again.
10/10 Fremragende
Francesco Maria
Rejste med familie og småbørn
4. sep. 2023
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Euphoria Resort is a perfect place where spend your holidays. A new big structure with all inclusive treatment and all the conforts: 5 restaurants with a good selection of food, a fantastic swimming pool and direct access to the sea (not the best beach of the Island in particular for the baby).
Only one negative thing: the cleaning of the room is not a five star level.
Francesco Maria
Overnattede 14 nætter i august 2023
Svar fra Euphoria Resort Management Team den 20. sep. 2023
Dear M. Francesco Maria,Thank you for the time you dedicated to share the holidays’ experience you had at Euphoria Resort with us! We are very happy to hear that our services made such a positive impression and that you had a memorable experience.We strive to provide memorable experiences for our guests, and it is wonderful to hear that we succeeded.Cleanness is one of our priorities and we were surprised by an issue mentioned relevant to that.We hope you have discussed this with our staff during your stay here in order to try satisfying any particular need of yours, while you were still in house.We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.Thank you once again for choosing to stay with us and we look forward to welcome you back very soon.Kind regards,
4/10 Dårligt
Verificeret rejsende
Rejste med familie
26. aug. 2023
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Poor service
The main problem is not enough employees.
This makes the service and maintenance poor.
For example: the pool waiters and the children's and infants family club opens at 10am cause all of the employee's are in breakfast service
Verificeret rejsende
Overnattede 5 nætter i august 2023
Svar fra Euphoria Resort Management Team den 26. aug. 2023
Dear Guest,We would like to warmly thank you for your preference towards Euphoria Resort, as well as for your valuable feedback. We feel grateful for the time you dedicated to share the holidays’ experience you had at Euphoria Resort.We would like to let you know that our aim is to make you feel happy and offer you memorable moments in our resort, therefore we regret to read that we did not meet your expectations, and we wish to have another chance in the near future to renew your whole experienceHowever, please let us clarify that we have successfully completed the recruiting period with a very well trained and educated staff, including professionals and trainees. Furthermore, we offer an extended timetable to our kids club from 10:00 am until 22:00 pm which always pleased our guests, according to the comments we have received, although your opinion is more than respectful and we will carefully examine it with the management team. Besides, please be kindly informed that the issue with the kids club employees you mentioned may refer to a misunderstanding, as our professionals are working only at the kids club, not in the breakfast service.Even more, our personnel are always more than happy to accommodate any request of yours. In the meantime, our genuine Cretan hospitality and the personalized service offered by our staff are the main reasons our guests choose to come back again and prefer our resort for their vacations.Indeed, we really hope you had contacted our Guest Service team, while you were still in-house, so we could provide you clarifications and explanations, as well as discuss this matter and try to do our best to meet your expectations.Honestly, it will be our pleasure to welcome you again in your next trip to Crete and offer our best services!Kind regards,
6/10 Okay
Yitshak
Rejste med familie
25. aug. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The service is terrible, the staff is robotic and not empathetic to the guests. Not enough staff members. Weak AC and no one to talk to.
The GYM is hot like a sauna, unbearable.
In contrast, the facility is terrific, feels brand new and esthetic, though the potential of this property is so much higher, if only the service was even average.
Yitshak
Overnattede 5 nætter i august 2023
Svar fra Euphoria Resort Management Team den 26. aug. 2023
Dear M. Yitshak,We would like to warmly thank you for the time you took to write your review.Since we always focus on delivering a great experience to our guests, we feel sorry that we did not meet your expectations.We consider our guests’ feedback very important, thus we would like to reassure you that we will take your comments into consideration. We are sorry to read your comments about our staff and to be honest we are very surprised, as our genuine Cretan hospitality and the personalized service offered by our staff are the reasons our guests choose to come back again and prefer our resort. Please be so kindly informed that our staff is very well trained and educated, and always more than happy to assist you and make you feel at home.Nevertheless, please let us clarify that Euphoria Resort is a family friendly resort, which thanks to its architecture and size, offers facilities and services for all types of vacationers (family, couples, singles etc.). Moreover, we would like to note that our Gym is always air-conditioned, while our rooms offer a strong eco air-condition system, always with respect to our guests' conformity, as well as the environment. Indeed, we really hope you have contacted our Guest Service team, while you were still in-house, so we could discuss this matter and try to do our best to meet your expectations. We really hope to have the chance to have you back soon to offer you an unforgettable holiday experience.Warm regards,
10/10 Fremragende
Prashant
Rejste med familie
14. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really nice resort. Top class faculties. The swimming pool is simply superb. To top it off, the staff is world class. Very friendly, provide very frequent service and approachable with a smile
Prashant
Overnattede 5 nætter i juli 2023
Svar fra Euphoria Resort Management Team den 21. jul. 2023
Dear Guest, On behalf of every member of our Euphoria Resort Team, we would like to express our deepest appreciation for your flattering words.We really appreciate your positive comments on the customer-oriented service provided by our friendly staff members. Rest assured that we will gladly transfer your feedback to each one of them, as they do their best to offer a memorable experience to all guests.We would be more than glad to see you again in the near future!Kind Regards,
10/10 Fremragende
Alessia
8. jul. 2023
Alessia
Overnattede 3 nætter i juli 2023
Svar fra Reservations Team den 7. aug. 2023
Thank you for your positive feedback.Looking forward to welcoming you in the near future!
8/10 Udmærket
Aki
14. maj 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Aki
Overnattede 7 nætter i maj 2023
10/10 Fremragende
Martina
Rejste med partner
11. maj 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wunderschöne, gepflegte und moderne Hotelanlage. Der Strand ist schön, um sich einen Sonnenauf-/untergang anzuschauen aber für Strandspaziergänge aufgrund der Steine nicht ideal. Tolle Poolanlage und leckeres Essen.
Es gibt wunderschöne Strände, welche jedoch meistens zwischen 30 und 90 Autominuten entfernt sind. Falls man den Tag nicht nur in der Hotelanlage verbringen möchte, empfehlen wir einen Mietwagen. Kostenlose Tiefgaragen Parkplätze sind vorhanden und die Strassen auf Kreta in einem meist guten Zustand.
Martina
Overnattede 7 nætter i maj 2023
Svar fra Euphoria Resort Management Team den 21. jul. 2023
Dear Mrs. Martina, We cannot thank you enough for your generous review and for choosing Euphoria Resort for your holiday vacation in Crete.It comes with great joy that you had a wonderful stay with us, as guests' satisfaction is our number one priority. We also thank you for highlighting our facilities and our beautiful beach, which has been awarded with the "Blue Flag", for a consecutive year.We will be delighted to welcome you back anytime in the near future.Best Regards,
10/10 Fremragende
Daniel
Rejste med familie
28. okt. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Family holiday.
Great. Really great. Food excellent. Super clean. Right on the beach.
Daniel
Overnattede 5 nætter i oktober 2022
Svar fra Euphoria Resort Team den 28. okt. 2022
Greetings from the Reservations Department of Euphoria Resort!Firstly, we would like to thank you for your preference towards our hotel.Thank you for your kind words.We will be happy to welcome you again.
10/10 Fremragende
Robin
16. okt. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Robin
Overnattede 7 nætter i oktober 2022
10/10 Fremragende
Arianna
Rejste med familie
23. sep. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our family had a wonderful time! The beach was incredibly beautiful and the property is very well maintained. The entire staff, especially Marina, were friendly and helpful. We are counting the days until we go back next year.
Arianna
Overnattede 4 nætter i september 2022
8/10 Udmærket
Ronald
23. sep. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is great if you’re a family looking for an enclosed safe environment. If you want more of the Crete Island experience I’d suggest something more open to the Crete landscape. Front staff needs to be less snooty and the check in process is ridiculous. Guests want to check in not spend their vacation on the sofa waiting for the entire process to end.
Ronald
Overnattede 5 nætter i september 2022
8/10 Udmærket
Phillip
Rejste med partner
16. sep. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent pool and available activities at the resort we were just disappointed that everything opened late and closed early so it felt like we were not able to make the most of our short stay.
Phillip
Overnattede 2 nætter i september 2022
10/10 Fremragende
Verificeret rejsende
5. sep. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 3 nætter i august 2022
8/10 Udmærket
Neeta
Rejste med familie, Rejste i en gruppe
3. sep. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Neeta
Overnattede 5 nætter i august 2022
10/10 Fremragende
Anne-Charlotte Florence
Rejste med familie
19. aug. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un séjour fantastique dans un hôtel vraiment fabuleux. Très propre et très bien entretenu.
Le personnel est très agréable, serviable et bienveillant.
Anne-Charlotte Florence
Overnattede 9 nætter i august 2022
Svar fra Euphoria Resort Team den 25. aug. 2022
Thank you for taking the time to review us.We are glad to know that you had an enjoyable stay with us.It will be our pleasure to welcome you again.
10/10 Fremragende
Dagmar
18. aug. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dagmar
Overnattede 7 nætter i maj 2022
10/10 Fremragende
Amir, Kusnacht
Rejste med familie
2. aug. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This resort is a real gem ! Good food for all inclusive , tremendous selection and great service. Food fo any palate - the hotel is quite new and very modern and spacious - and easy for every age group to find what to do. Really an amazing experience !
Amir
Overnattede 4 nætter i juli 2022
Svar fra Euphoria Resort Team den 19. aug. 2022
Thank you so much for taking the time to review us. We are glad to know that you have enjoyed your stay with us.It will be our pleasure to welcome you again!
10/10 Fremragende
Alexander
18. jul. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great service and amazing food! All in all a perfect experience!
Alexander
Overnattede 6 nætter i juni 2022
Svar fra Euphoria Resort Team den 19. jul. 2022
Thank you for sharing your experience in Euphoria Resort!
10/10 Fremragende
Pili
Rejste med familie
20. jun. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is one of the best places. There’s only one thing that needs improvement and that is entertainment. Wish they had more of a club music night. More activities for kids from 12 tp 17. Otherwise this place is perfect to spend a few days.
Pili
Overnattede 3 nætter i juni 2022
Svar fra Euphoria Resort Management Team den 22. jun. 2022
Dear Guest,
We thank you for taking the time to write this excellent review!
It is our pleasure to read that you have found Euphoria Resort as one of the best places you have visited.
We have noted down your comment regarding the entertainment and we thank you for bringing this to our attention. Furthermore, allow us to say that the teen's activities program is available during high season, however, we still offer a range of options from the activities program. Of course, our teenagers can find available further activities such as watersports, tennis, football, ping pong and more.
We would like to thank you once again for choosing your stay with us. We hope we have the chance to welcome you back in the near future.
Best regards,
10/10 Fremragende
Dan
Rejste med familie
14. jun. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect resort! quite, peaceful and super lovely.
Dan
Overnattede 4 nætter i juni 2022
Svar fra Euphoria Resort Management Team den 14. jun. 2022
Dear Dan,
We sincerely thank you for taking the time to share your lovely review regarding your recent stay at Euphoria Resort.
It will be a great pleasure to welcome you back in the near future for one more euphoric stay!
We remain always at your disposal.
Best Regards,
10/10 Fremragende
Chasity
Rejste med familie
31. maj 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful resort! The food was great and the service was fantastic! Highly recommend, we had a wonderful stay.
Chasity
Overnattede 9 nætter i maj 2022
Svar fra Euphoria Resort Management Team den 14. jun. 2022
Dear Chasity,
Efharistoume! We thank you for sharing your experience whilst at Euphoria Resort!
It is our pleasure to read that we have met your expectations and that you are highlighting the service and your dining experience. We will make sure we pass on your positive comments to the rest of our team.
Thank you for recommending Euphoria Resort and we hope to have the opportunity to welcome you back in the near future.
Stay safe.
Best regards,
10/10 Fremragende
Léo, MONTFERMEIL
Rejste i en gruppe
31. maj 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personnel super accueillant.
Le resort est probablement moins agréable en haute saison mais vraiment génial en dehors.
Super pour les familles aussi !
Léo
Overnattede 3 nætter i maj 2022
Svar fra Euphoria Resort Management Team den 14. jun. 2022
Dear Léo,
Thank you for your generosity and the time you took to write this excellent review.
We are delighted to read that you had a wonderful holiday with us and could especially enjoy our personalized service.
We are looking forward to welcoming you back!
Best regards,
10/10 Fremragende
Max
30. maj 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The resort is amazing, we took a sharing pool room and the room was very big and comfy. The bar was good with a lot of drink choices, and the staff was friendly nice and very professional. We also got a massage at the hotels spa, which was amazing!!
There was a variety of food choices but the food was pretty average and we expected better. In general it was an amazing stay and I’ll come back for sure!
Max
Overnattede 3 nætter i maj 2022
Svar fra Euphoria Resort Management Team den 14. jun. 2022
Dear Max,
We would like to thank you for choosing Euphoria Resort as well as for your exciting review!
We are delighted to read that you had a memorable experience at our premises and specifically that you were amazed by the service provided by our professional and attentive staff members. We reassure you that we will forward your praising comments to them as they are a great reward for their notable effort.
We thank you for your warm recommendation and we truly hope to see you again in the near future.
Until next time, we wish you all the best!
Best regards,
10/10 Fremragende
Olivia
Rejste med partner
25. maj 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
From the moment we stepped onto the Euphoria Resort we felt welcomed and at ease. The staff, especially Martina, was incredibly kind and helpful. Our room was beautiful. All of the amenities were fantastic. And the food was delicious. We didn’t want to ever leave and we will be back!
Olivia
Overnattede 3 nætter i maj 2022
Svar fra Euphoria Resort Management Team den 14. jun. 2022
Dear Olivia,
We thank you for taking the time to write about your recent stay at Euphoria Resort.
We are delighted that you all had a relaxing time while staying with us and felt well looked after even from the first moment of your arrival. We also appreciate your positive comments regarding our facilities and the food options.
It will be our pleasure to welcome you back for another memorable and euphoric experience soon!
Best regards,
10/10 Fremragende
EMMANUELA
Rejste med familie
10. nov. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fabulous
Fantastic resort. Very clean friendly staff good food and a beautiful place to go back to
EMMANUELA
Overnattede 4 nætter i oktober 2021
Svar fra Euphoria Resort Team den 10. nov. 2021
Thank you for sharing your experience at Euphoria Resort!
We are glad to know that you have enjoyed your stay with us and we look forward to having the opportunity to welcome you again in the near future.
10/10 Fremragende
janne
Rejste med familie
31. okt. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
janne
Overnattede 3 nætter i oktober 2021
Svar fra Euphoria Resort Team den 1. nov. 2021
Thank you for rating us!
We look forward to welcoming you again in the near future.
10/10 Fremragende
Vera
11. okt. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fabulous stay
We had a fabulous stay, despite of the colder and windy weather. The resort is really nice, plenty of food to choose from and lot of drinks also. Shame that the internal pool and sauna was closed still (due to Covid pre-cautions).
Vera
Overnattede 7 nætter i september 2021
Svar fra Euphoria Resort Team den 12. okt. 2021
Thank you for your valuable time spent to give us your feedback. We appreciate it. We hope we will meet you again in near future.
10/10 Fremragende
Verificeret rejsende
Rejste i en gruppe
29. sep. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Great resort with lots of fun activities.
Food wasn't always amazing though, but very good variety.
Verificeret rejsende
Overnattede 4 nætter i september 2021
Svar fra Euphoria Resort Team den 29. sep. 2021
Thank you for your valuable time spent to give us your feedback. We appreciate it. We hope we will meet you again in near future.
10/10 Fremragende
John
Rejste med familie
27. sep. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent staff and service
Lovely stay, hotel was very nice and clean. Staff were excellent and good food
John
Overnattede 6 nætter i september 2021
Svar fra Euphoria Resort Team den 27. sep. 2021
We are glad to know that you have enjoyed your stay with us. Looking forward to welcoming you again!
8/10 Udmærket
Susana
Rejste med partner
24. sep. 2021
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La piscine est impressionnante (très longue et magnifique). L’établissement en lui-même est excellent: situé dans un cadre tranquille, verdure, chaque chambre a une belle vue (soit piscine, soit mer). Notre chambre était grande et confortable. Établissement vivement recommandé!!
Susana
Overnattede 14 nætter i september 2021
Svar fra Euphoria Resort Team den 26. sep. 2021
We are glad to know that you have enjoyed your stay with us.
Looking forward to welcoming you again!
10/10 Fremragende
Leon Dane
Forretningsrejsende
15. sep. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Check this out!!
Leon Dane
Overnattede 5 nætter i september 2021
Svar fra Euphoria Resort Team den 16. sep. 2021
We are glad to know that you have enjoyed your stay with us.
Looking forward to welcoming you again!
10/10 Fremragende
Verificeret rejsende
Rejste med familie
7. aug. 2021
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
If you’re looking for peace and quiet this is not the place. This hotel is geared more for families with children. Place was very clean. The rooms with the shared pool should have larger signs of the pool rules. There was no respect with privacy and young adults jumping in the water and very loud.
Verificeret rejsende
Overnattede 3 nætter i august 2021
Svar fra Euphoria Resort Team den 7. aug. 2021
Thanks for staying with us. We appreciate your feedback!
10/10 Fremragende
Are
Rejste med familie
29. jul. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay - my recommendations !
We enjoyed 1 week here. Great service all the way - always with a smile. Nice and comfortable room. Best all inklusive food we have had and also delicious drinks. A great experience also with Covid restrictions.
Are
Overnattede 8 nætter i juli 2021
Svar fra Euphoria Resort Team den 29. jul. 2021
Thanks for staying with us. We appreciate your feedback!
10/10 Fremragende
Verificeret rejsende
Rejste med familie
24. jul. 2021
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Verificeret rejsende
Overnattede 7 nætter i juli 2021
Svar fra Euphoria Resort Team den 24. jul. 2021
Thank you for sharing your review with us!
10/10 Fremragende
Ingrid
13. jul. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ingrid
Overnattede 6 nætter i juli 2021
Svar fra Euphoria Resort Team den 13. jul. 2021
Thank you for sharing with us your review. It will be our pleasure to welcome you again!
10/10 Fremragende
Aki
Rejste med familie
11. jul. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Aki
Overnattede 8 nætter i juli 2021
Svar fra Euphoria Resort Team den 12. jul. 2021
Thank you for sharing with us your review.
It will be our pleasure to welcome you again!
2/10 Forfærdeligt
vero
Rejste med familie
30. jun. 2021
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Hôtel à fuir
Arrivée tard le soir, buffet avec très peu de choix et nourriture moyenne. Le lendemain, le buffet était fermé le midi et les restaurants à la carte étaient tous fermés à part un où les repas étaient servis dans des boites en carton :-(
Super pour un 5 étoiles !
Nous avons été nous plaindre à la réception qui nous a proposé un room service en chambre !!! Bien évidemment nous avons refusé car nous ne sommes pas venu pour manger dans notre chambre et avec un choix plus que limité.
Nous avons donc décidé de quitter l'hôtel pour aller ailleurs. Le manager a refusé de nous rembourser quoi que ce soit. Il a fallu que j'appelle Expedia. Le manager a refusé au début de leur parler. Finalement, j'ai du me rendre moi même de nouveau à la réception pour qu'il accepte de parler à Expedia. Au final, j'ai du payé 2 nuits alors que je n'étais là qu'une nuit...
La chambre était propre mais avec peu de rangements. Aucune animation et personnel pas aimable... A croire qu'en période de covid, ils veulent juste profiter des clients et faire de l'argent en prétendant que tout est ouvert alors que le buffet est limité par rapport à d'habitude et les autres restaurants sont fermés.
Bref, à fuir...
Nous avons fini au Mitsis Laguna Resort et le séjour était au top et moins cher!!!
vero
Overnattede 9 nætter i juni 2021
Svar fra Euphoria Resort Management Team den 2. jul. 2021
Dear Guest,
Thank you for taking the time to write your review on the website of Expedia.
We regret to read that your stay did not meet your expectations and we assure you that we are taking seriously into considerations your remarks.
Further to your comments, allow us to advise that both F&B Manager and Rooms Division Manager had been offering you all possible choices for your best service and satisfaction from the moment you reported your inconvenience. We even offered you exceptionally the menu of all a la carte restaurants (even from the ones that were still not operating) and even gave you the chance to decide for your own menu.
Even though your stay with us was during the first days of opening and some services were not available, we wanted to ensure that all guests would have the most exceptional and personalized service, which unfortunately you did not accept.
Regarding your reservation, please note that Euphoria Resort receives payment via Expedia’s virtual card and thus, we were not able to return you money on spot. Moreover, we had charged you only the first two nights that you had stayed with us we immediately contacted Expedia for a full refund of the remaining days.
Again, we are sorry for not being able to meet your standards. Our main goal is to address and solve any inconvenience of our guests during their stay and provide the best possible experience of service. After all it is not a coincidence that Euphoria's excellent grade is coming from our guests' feedback.
We hope we will have the opportunity to regain your confidence should your travel plans include Euphoria Resort in the future, under normal circumstances and prove you that your previous experience was not up to our usual standards.
Kind Regards
10/10 Fremragende
Susanne
20. sep. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Susanne
Overnattede 6 nætter i september 2020
Svar fra Euphoria Resort Hotel Management den 23. sep. 2020
Dear Susanne,
thank you for your valuable time you spent to give us your feedback.
We appreciate it.
We hope we will meet you again in near future.
Warm regards,
10/10 Fremragende
Lisa
7. sep. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good but could have more to make it 5 Star.
No coffee in the room for the mornings. Disappointing for a 5 star.
Lisa
Overnattede 3 nætter i september 2020
Svar fra Euphoria Resort Hotel Management den 8. sep. 2020
Dear Lisa,
good morning from Euphoria!
Thank you very much for your feedback.
The Euphoric & Safe Protocol complies with
the World Health Organization and the Greek
Government health authorities. Some of hotel facilities/services have been adjusted accordingly. However, guests should contact the front desk agents, as some facilities, like coffee and tea upon request, may be provided.
We hope to get the opportunity to welcoming you again in the near future.
Euphoria Resort Hotel Management.