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Anmeldelser af El Tovar - Inside the Park

2.5 out of 5
El Tovar - Inside the Park
Grand Canyon Village, Grand Canyon, AZ

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 506 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 254 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 124 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 74 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 42 af i alt 1000 anmeldelser" "

8,8/10

Rengøring

8,4/10

Service og personale

7,6/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Elvira

Overnattede 1 nat i januar 2024
Svar fra Gabe den 17. mar. 2024
Thanks for the feedback, please contact me in regards to your stay.

10/10 Fremragende

Vibeke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Linda Johnson den 19. jul. 2023
Your feedback was appreciated. Hope your visit was a success. Hope to see you again.

4/10 Dårligt

Christian

Overnattede 1 nat i november 2022

6/10 Okay

Joy

Rejste med partner
This facility is not accessible.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Piaoyang

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

AARON

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Able to walk right out to the Grand Canyon. After dark you can see all the stars. Staff was helpful with everything. Room was small but over 100 years of history to experience.
Overnattede 1 nat i maj 2024
Svar fra Gabe den 27. maj 2024
Thanks for your feedback! We look forward to seeing you again in the future.

6/10 Okay

Cheryl

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The landscape wasstunning but the room was small and outdated, the halls smelled musty and the air conditioner did not work properly.
Overnattede 1 nat i maj 2024
Svar fra Gabe den 26. maj 2024
Thanks for your feedback. Please contact me about your stay.

6/10 Okay

Cheryl

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Thee landscape was breathtaking, the room is not much to talk about. The air conditioner was not working properly and the halls smelled musty.
Overnattede 1 nat i maj 2024
Svar fra Gabe den 26. maj 2024
Thanks for your feedback. Please contact me about your stay.

10/10 Fremragende

Rebecca

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is continently located in the Grand Canyon village. However these is no dedicated parking, even though parking is close it fills up quickly. This is a shame as they could easily make of dedicated as there is plenty of parking for other visitors who don’t have luggage. The room was great and very comfortable The staff could have been more helpful and available. Upon arrival a man at the desk asked if they could help and we said we’d like to check in but he then said he couldn’t help as was doing something time sensitive. When checking out there was no one at reception and no clear instructions as to whether to wait or leave our key cards on the counter
Overnattede 1 nat i maj 2024
Svar fra Gabe den 16. maj 2024
Thanks for your feedback! Looking forward to having you in the future again.

6/10 Okay

Gary

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spectacular view of Grand Canyon on the rim in the park. Historic hotel.
Overnattede 3 nætter i april 2024
Svar fra Danielle den 13. maj 2024
We're so glad you enjoyed the view! If you have a moment, please let us know what we can do to make your visit better next time. Thank you and we hope to see you again!

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best place to stay for a Grand Canyon trip. No need to drive in and wait in line. You just wake up and walk outside. Also fun to go look at the stars over the canyon at night.
Overnattede 1 nat i maj 2024
Svar fra Gabe den 10. maj 2024
Thanks for your feedback! Looking forward to having you again in the future.

10/10 Fremragende

Abraham

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location for hiking and exploring the canyon. Great to come back and enjoy the restaurant and comfortable lodge. Highly recommend staying here. Lots of history.
Overnattede 2 nætter i april 2024
Svar fra Gabe den 9. maj 2024
Thanks for your feedback.. looking forward to having you again in the future!

8/10 Udmærket

Lina

Rejste med partner
Synes godt om: Service og personale
Directly on the gran canyon El Tovar restaurant diner was very delicious No private parking for hotel guests Expensive rates
Overnattede 1 nat i april 2024
Svar fra Gabe den 30. apr. 2024
Thanks for your feedback! We look forward to seeing you again in the future.

10/10 Fremragende

Giacomo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Gabe den 30. apr. 2024
Thanks for your feedback! We look forward to seeing you again in the future.

10/10 Fremragende

Kanti

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i april 2024
Svar fra Danielle den 27. apr. 2024
Thank you so much for taking the time to leave a review. We're so glad you enjoyed your visit! Please come see us again!

6/10 Okay

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We couldn't get a parking spot after we checked in. For the amout the tiny room cost id expect parking near by.
Overnattede 1 nat i april 2024
Svar fra Gabe den 25. apr. 2024
Thanks for the feedback. I would really like to hear more about your experience please contact me directly at your earliest convenience.

8/10 Udmærket

William

Synes godt om: Overnatningsstedets tilstand og faciliteter
History
Overnattede 2 nætter i april 2024
Svar fra Gabe den 9. apr. 2024
Thanks for your feedback! Glad you enjoyed your stay.

6/10 Okay

Tammy

Overnattede 1 nat i marts 2024
Svar fra Gabe den 25. mar. 2024
Thanks for your feedback. Please contact us about your experience.

10/10 Fremragende

Heidi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved the historic feel and views from restaurant. Beautiful spot!!
Overnattede 2 nætter i marts 2024
Svar fra Gabe den 25. mar. 2024
Thanks for your feedback. Glad you enjoyed your stay with us!

6/10 Okay

Arlene

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No parking area for guests whose is paying $$$ per night. Staff not very informative and not friendly.
Overnattede 1 nat i marts 2024
Svar fra Gabe den 19. mar. 2024
Thanks for your feedback, please contact us in regard to your stay.

8/10 Udmærket

Sergei

Overnattede 1 nat i marts 2024
Svar fra Gabe den 21. mar. 2024
Thanks for your feedback, we're happy you enjoyed your stay and hope to see you again!

10/10 Fremragende

peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel on the South Rim of the Grand Canyon
Overnattede 1 nat i marts 2024
Svar fra Danielle den 17. mar. 2024
Thank you for sharing your experience. We're so glad you enjoyed your stay and hope to see you again!

10/10 Fremragende

Douglas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Danielle den 17. mar. 2024
We're so glad you enjoyed your stay and hope to see you again!

8/10 Udmærket

Bernard

Overnattede 1 nat i marts 2024
Svar fra Gabe den 5. apr. 2024
Thanks for your feedback! Glad you enjoyed your stay.

10/10 Fremragende

Roger

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great time. El Tovar was clean and the location could not be beat.
Overnattede 2 nætter i marts 2024
Svar fra Gabe den 11. mar. 2024
Thanks for your feedback, Roger. Glad you liked it and we can't wait to see you again!

2/10 Forfærdeligt

David

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Heat/AC unit sounded like a jet taking off every 5 Minutes when it turned on….didnt sleep at all!’
Overnattede 1 nat i marts 2024
Svar fra Gabe den 6. mar. 2024
Thanks for your feedback, please contact us directly in reference to your stay.

10/10 Fremragende

Geta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Gabe den 5. mar. 2024
Thanks for your feedback!!! Looking forward to having you with us again.

8/10 Udmærket

Cynthia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Gabe den 28. feb. 2024
Thanks for your feedback! Looking forward to having you again.

8/10 Udmærket

Yvette

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Best views of the canyon.
Overnattede 3 nætter i februar 2024
Svar fra Gabe den 28. feb. 2024
Thanks for your feedback! Looking forward to having you again.

10/10 Fremragende

Jennifer, Moseley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful stay, staff were so friendly, amazing views, great food at the restaurant. Wonderful stay!
Overnattede 1 nat i februar 2024
Svar fra Gabe den 26. feb. 2024
Thanks for the feedback. We look forward to having you again!

6/10 Okay

Robin

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Inacceptable
We reserved through EXPEDIA and it seems they do not appreciate us going through intermediators for we were given a room in one corner of the corridor next to the bellboy room. No room service was provided during our stay, and we were left without any clean towels and toiletries. It seems that they did not care for you. They only want the money without providing any Hotel services. Whenever asked to reserve the restaurant, it was not available and was asked to sit in the lounge bar and order snacks instead of accommodating Hotel customers. Loved the decor of the Hotel and its emplacement next to the Grand Canyon. One of the boutique staff was arrogant and it seemed we were disturbing her day. Really felt like no one cares for customer service in this Hotel. For the price we paid, the Hotel with its charm lacked human nature. Would be careful to recommend to anyone. Have travelled all my life, but never seen a Hotel not providing room service to its customers who stayed four nights!
Overnattede 4 nætter i januar 2024
Svar fra Gabe den 25. feb. 2024
Thanks for your feedback, please contact us directly to hear more about your experience.

8/10 Udmærket

Michael

Svar fra Gabe den 25. feb. 2024
Thanks for the feedback, looking forward to having you again!

8/10 Udmærket

KAI YAO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
希望能有拖鞋供應
Overnattede 1 nat i februar 2024
Svar fra Gabe den 23. feb. 2024
Thanks for your feedback! We look forward to seeing you again.

6/10 Okay

Deborah

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is right on the rim of the Grand Canyon, so you have spectacular views if you just step out the back door. The dining room was excellent, but we only were able to have breakfast there, because it was all booked up for dinner. We booked the hotel only maybe a month in advance, so the only room available was a "standard room" with a queen bed. The room was quite small. Also, the hotel has apparently subscribed to the post-pandemic idea that daily housekeeping is not necessary. (I was told later that I could've asked for this, but I wasn't told that when we checked in.) We were there for three nights. When I went to the front desk after two nights and asked if there would be any housekeeping, I was informed it was "every three days". We could of course get extra towels, and they were brought promptly, but the result of this kind of housekeeping schedule is dirty glasses and towels around your (small) room. Si my overall impression was - great location, but the room - meh.
Overnattede 3 nætter i februar 2024
Svar fra Gabe den 20. feb. 2024
Thank you for your feedback. We'd like to hear more about your experience, please contact us.

10/10 Fremragende

WILLIAM

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location
Staff was very accommodating and you cant beat the location.
Overnattede 1 nat i februar 2024
Svar fra Gabe den 18. feb. 2024
Thanks for your feedback! Looking forward to having you in the future.

6/10 Okay

Carol

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra Gabe den 19. feb. 2024
Thanks for your feedback! Please contact us in regards to your stay.

10/10 Fremragende

Jeffrey

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Get the glimpse of what it was like in the 1900’s. The Fred Harvey story rings true. Basic amenities, but very upscale and yes, there is WiFi. 10 out of 10. The staff was amazing, the building is living history
Overnattede 4 nætter i februar 2024
Svar fra Gabe den 18. feb. 2024
Thanks for your feedback! Looking forward to having you in the future.

10/10 Fremragende

Ron

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I didn’t care for the size of the bed, for two people a double bed, kind of small. Also the room was small, but that was okay. Checking in, they said they’d call when the room was ready, but no one did. The bar had people wait outside and no one came to tell you they had a spot. It was odd.
Overnattede 1 nat i februar 2024
Svar fra Gabe den 18. feb. 2024
Thanks for your feedback. Please contact us in regards to your stay.

10/10 Fremragende

Bradley, Carmel

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The Grand Canyon is steps from the front door! You cannot get a better view at a hotel.
Overnattede 1 nat i februar 2024
Svar fra Gabe den 14. feb. 2024
Thanks for your feedback! Look forward to seeing you again.

8/10 Udmærket

Matthew

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay inside the park, and views of the Grand Canyon were breathtaking. The only negative was dinner in the main restaurant. The service was ok, but the food really wasn't that good for the price. We ordered both of our steaks medium rare but they came out nearly raw. The broccolini was also tough and really undercooked.
Overnattede 2 nætter i februar 2024
Svar fra Gabe den 14. feb. 2024
Thanks for your feedback!

10/10 Fremragende

SHU HSIEN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really nice
Overnattede 1 nat i februar 2024
Svar fra Gabe den 12. feb. 2024
Thanks for the feedback! Look forward to having you again.

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Historic and classy
Overnattede 1 nat i februar 2024
Svar fra Gabe den 12. feb. 2024
Thanks for the feedback! Look forward to having you again.

4/10 Dårligt

Matthew

Rejste i en gruppe
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Gabe den 12. feb. 2024
Thanks for the feedback! Please message me so I can get some more details about your experience.

2/10 Forfærdeligt

Xin

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
房间太小了，下楼没有电梯，行李是一个人帮忙搬的，直接甩在门口。酒店又小又破、不值这个钱啊！
Overnattede 1 nat i februar 2024
Svar fra Gabe den 11. feb. 2024
Thanks for your feedback! Please contact us in reference to your stay, thank you.

10/10 Fremragende

Michele

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The history of the property and location in the park is fabulous
Overnattede 1 nat i februar 2024
Svar fra Gabe den 11. feb. 2024
Thanks for your feedback! Looking forward to having you again.

10/10 Fremragende

John

Overnattede 1 nat i februar 2024
Svar fra Gabe den 21. mar. 2024
Thanks for your feedback, we're happy you enjoyed your stay and hope to see you again!

10/10 Fremragende

STEPHEN

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i februar 2024
Svar fra Gabe den 11. feb. 2024
Thanks for your feedback! Looking forward to having you again.

10/10 Fremragende

Harvinder

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dinning food quality and options were excellent
Overnattede 3 nætter i februar 2024
Svar fra Gabe den 8. feb. 2024
Thanks for your feedback! Glad you enjoyed your stay and looking forward to seeing you again!

8/10 Udmærket

Victoria

Overnattede 1 nat i februar 2024
Svar fra Gabe den 21. mar. 2024
Thanks for your feedback, we're happy you enjoyed your stay and hope to see you again!

10/10 Fremragende

Karen

Overnattede 2 nætter i februar 2024
Svar fra Gabe den 21. mar. 2024
Thanks for your feedback, we're happy you enjoyed your stay and hope to see you again!