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Anmeldelser af Rhapsody Resort

4 out of 5
Rhapsody Resort
3440 Surfers Paradise Boulevard, Surfers Paradise, QLD

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 2072 af i alt 2970 anmeldelser" "
Bedømmelse på 8 − Udmærket. 667 af i alt 2970 anmeldelser" "
Bedømmelse på 6 − Okay. 151 af i alt 2970 anmeldelser" "
Bedømmelse på 4 − Dårligt. 50 af i alt 2970 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 2970 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,2/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Steen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
it was verey nice to stay at Rhapsody. nice view nice rooms and friendly staff. The facilities are great - the pool - the gym. etc . but you need a cafe I will stay there again anytime
Overnattede 5 nætter i januar 2018

8/10 Udmærket

Natasha

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Only a few minute walk to the beach. Rooms are really nice and modern. Rooftop patio has beautiful sunset views.
Overnattede 8 nætter i maj 2024

10/10 Fremragende

Eftihos Theo

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Reliable clean and convenient place to stay.
Overnattede 7 nætter i maj 2024
Svar fra Central Reservations den 24. maj 2024
Thank you for your great feedback Eftihos! We hope to welcome you again soon.

10/10 Fremragende

Carolyn

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Brilliant location, walkable to dining options, great coffee in cafe onsite, beach across the road. Warm welcome on arrival, stunning views with all room amenities that we required Will be back
Overnattede 3 nætter i maj 2024
Svar fra Central Reservations den 24. maj 2024
Thank you for your great feedback Carolyn! We hope to welcome you again soon.

10/10 Fremragende

Christian

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr schönes Hotel sehr sauber und ordentlich. Zum Strand sind es nur ein paar Meter. Personal sehr freundlich und zuvorkommend. Leider wird daneben gerade ein neues Hotel gebaut da ist leider sehr früh schon los gegangen mit bauen circa 4.30 Uhr. Wir waren im 7 Stock untergebracht denke wenn mann weiter oben war hört man es nicht so.
Overnattede 3 nætter i maj 2024
Svar fra Central Reservations den 24. maj 2024
Thank you for your great feedback Christian! We hope we can welcome you again in the near future.

8/10 Udmærket

Michael John

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely property which was clean and well maintained. Pity about the construction next door but it doesn’t at this stage impact your stay. Pool area and roof top garden are lovely. Rooftop garden is great for photos of the Gold Coast both during the day and at night
Overnattede 8 nætter i april 2024
Svar fra Central Reservations den 24. maj 2024
Thank you for your great feedback Michael. We're glad to see you enjoyed your time with us, and we hope to welcome you again soon.

8/10 Udmærket

Jethro

Overnattede 5 nætter i maj 2024

6/10 Okay

YUKI

Overnattede 2 nætter i maj 2024
Svar fra Central Reservations den 24. maj 2024
Thank you for your feedback Yuki.

10/10 Fremragende

Thomas James

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024
Svar fra Central Reservations den 24. maj 2024
Thank you for your wonderful feedback Thomas!

6/10 Okay

Sadie

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great views Great location Poor front desk service . Could not recommend local restaurants and even though we stayed 7 nights upon check out they could not bother asking how our stay was …very impersonal
Overnattede 7 nætter i april 2024
Svar fra Central Reservations den 24. maj 2024
Thank you for your feedback Sadie. We're very sorry to see you experienced some issues with our front desk team. This information has been passed onto Management for their review. We hope we can provide a more enjoyable stay in the near future.

10/10 Fremragende

Molly

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay, close to tram, beach and short walk to surfers paradise town. Apartment had everything we needed to cook while staying and we loved the spa/pool. Only downside is the area is a little noisy but would recommend staying here.
Overnattede 6 nætter i april 2024
Svar fra Central Reservations den 24. maj 2024
Thank you for your great feedback Molly. We hope to welcome you again in the near future.

8/10 Udmærket

Frazer

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect for what we wanted, the building site across the road is only going to get worse as it rises out of the ground. Rhapsody staff nice and attentive, close to beach and restaurants. Currently views spectacular.
Overnattede 4 nætter i april 2024
Svar fra Central Reservations den 24. maj 2024
Thank you for your great feedback Frazer. We hope to welcome you again soon.

8/10 Udmærket

Krystle Donna

Overnattede 7 nætter i marts 2024
Svar fra Central Reservations den 24. maj 2024
Thank you for the great feedback Krystle!

8/10 Udmærket

Marcelo Souza

Rejste med partner
Synes godt om: Rengøring
Traffic noise all night.
Overnattede 3 nætter i april 2024
Svar fra Central Reservations den 24. maj 2024
Thank you for your feedback Marcelo. We're sorry to hear you experienced some issues with the traffic noise. With our location there can tend to be a bit of noise from the cars and trams going past, however we do try and make our rooms as comfortable as possible regarding noise, etc. We hope we can provide a more enjoyable stay for you in the near future.

10/10 Fremragende

Aaron

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
10 minutes walk to surfers Paradise. Beautiful Ocean view with newly renovated rooms. Great service from the staff at reception. Heated outdoor spa is very warm on a cold day. Gym on the 27th floor has amazing views and the barbecue area on rooftop is very spacious.
Overnattede 5 nætter i april 2024
Svar fra Central Reservations den 27. apr. 2024
Thanks for providing such great feedback Aaron. We're very glad to see you enjoyed your stay with us, and we hope to welcome you again in the near future.

10/10 Fremragende

Yi

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
We’re having a great time here.
Overnattede 3 nætter i april 2024
Svar fra Central Reservations den 27. apr. 2024
Thank you for your wonderful feedback Yi. We hope to welcome you again soon.

10/10 Fremragende

william

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Over all lovely thoroughly enjoyed will definitely be back cheers
Overnattede 4 nætter i april 2024
Svar fra Central Reservations den 27. apr. 2024
Thank you for the wonderful feedback William. We look forward to welcoming you again soon.

10/10 Fremragende

Sophie

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We really enjoyed our stay at Rhapsody. The apartment was very clean and had everything we needed. Staff were friendly and helpful. Great location, right near the tram, across from the beach and in walking distance of restaurants and shopping.
Overnattede 5 nætter i april 2024
Svar fra Central Reservations den 27. apr. 2024
Thank you for the wonderful feedback Sophie. We're glad to see you enjoyed your stay with us, and we hope to welcome you again soon.

10/10 Fremragende

Paul

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Customer service was very unique, the receptionist were so nice, helpful, friendly and very fast at problem solving. The rooftop has a new view
Overnattede 3 nætter i marts 2024
Svar fra Central Reservations den 27. apr. 2024
Thank you for your great feedback Paul. We're glad to see you enjoyed your time with us, and we hope to welcome you again in the near future.

10/10 Fremragende

Janet

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very beautiful stay. Thank you!
Overnattede 5 nætter i april 2024
Svar fra Central Reservations den 27. apr. 2024
Thank you for the wonderful feedback Janet!

10/10 Fremragende

Lydia, Hawkesbury heights

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The property was immaculately clean and very well maintained. Within close distance to Cavill ave and not too far a drive from the theme parks. Staff were lovely. Would definitely stay again!
Overnattede 7 nætter i april 2024
Svar fra Central Reservations den 27. apr. 2024
Thank you for your great feedback Lydia. We're glad to see you enjoyed your time with us, and hope to welcome you again soon.

10/10 Fremragende

Tim

Rejste med partner
Loved the location - great walking distance to the centre of Surfers - and a great view from our balcony. Rooftop area is fantastic for barbecuing and relaxing!
Overnattede 3 nætter i april 2024
Svar fra Central Reservations den 11. apr. 2024
Thank you for your wonderful feedback Tim. We're happy to see you enjoyed your time with us, and hope to welcome you again soon.

10/10 Fremragende

Michelle

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice modern apartment with awesome views and very close to tramline
Overnattede 3 nætter i januar 2024
Svar fra Central Reservations den 11. apr. 2024
Thank you for your great feedback Michelle. We're glad to see you enjoyed your time with us, and we hope to welcome you again in the near future.

10/10 Fremragende

Emmanuella

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
it was a nice hotel we had fun
Overnattede 5 nætter i marts 2024
Svar fra Central Reservations den 11. apr. 2024
Thank you for your great feedback Emmanuella. We hope to welcome you again soon.

10/10 Fremragende

Isabelle

Overnattede 6 nætter i marts 2024
Svar fra Central Reservations den 27. apr. 2024
Thank you for the great feedback Isabelle!

10/10 Fremragende

Pauline

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Amazing property well located to the hub of Surfers Paradise
Overnattede 4 nætter i marts 2024
Svar fra Central Reservations den 2. apr. 2024
Thanks for the great feedback Pauline. We're glad to see you enjoyed your time with us and hope to welcome you again soon.

8/10 Udmærket

Sara

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely views, reception staff very helpful.
Overnattede 4 nætter i marts 2024
Svar fra Central Reservations den 2. apr. 2024
Thank you for your great feedback Sara. We're happy to see you enjoyed your time with us, and hope to welcome you again soon.

6/10 Okay

Sanaz

Rejste med familie
Synes ikke om: Rengøring, faciliteter
Staffs were not friendly at all. Young and not professional at all. I paid for the ocean front and once I arrived at night I have given a room that very difficult you could see the ocean. Then I complained and reception gave me another room which was a little better view but not ocean front again. They said it’s ocean view, not ocean front. Anyway, do not relay on resort photos. Also I asked for a few hours late check out and the girl very strictly said no, you can not stay longer. Very unprofessional. Not recommended at all.
Overnattede 5 nætter i marts 2024
Svar fra Central Reservations den 2. apr. 2024
Thank you for your feedback Sanaz, and we're sorry to see you had experienced some issues while here with us. Unfortunately the rooms are classed as Ocean View, and not Ocean Front only because of the way the rooms are positioned in the apartment as we have North, East & South facing apartments. We try our best to allocate as per requests, however unfortunately these are subject to availability. In terms of the late check out, again this is subject to availability and is able to be provided if we have the capacity for this. We hope we can provide a more enjoyable stay in the near future.

10/10 Fremragende

Keshav

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Beautiful
Overnattede 3 nætter i marts 2024
Svar fra Central Reservations den 2. apr. 2024
Thanks for your great feedback Keshav! We're glad to see you enjoyed your time with us, and hope to welcome you again soon.

6/10 Okay

Jerome

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Be aware there is no 24 hour reception/check in service and to reach the after hours number was a nightmare. When I called the lady couldn’t find my details and it took a while for her to realise that we had a reservation. All this time we were standing outside for 45 mins. Finally a security guard let us in to check our I.D. All this was very exhausting after a long travel. Couldn’t the security guard just come to the door, and let us at least have a seat in the lobby for us to be more at ease while confirming our reservation. We are lucky it wasn’t raining!!!! I’m unsure if I will use this hotel again
Overnattede 3 nætter i marts 2024
Svar fra Central Reservations den 2. apr. 2024
Thank you for your feedback Jerome, and we're sorry to hear you had issues with check in time. Unfortunately we don't have a 24-hour reception, however do have after hours procedures we have as an alternative if you are arriving after hours. Your feedback has been passed onto management for their review, and we hope we are able to provide a more enjoyable stay in the near future.

10/10 Fremragende

Zulfiya

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We loved our stay at Rhapsody and would definitely be back! Location is perfect - steps to the beach, ocean view, steps to the tram, and walking distance to street mall and attractions. It is slightly tucked away from the main hustle and bustle which was perfect for us. Cleaning staff was a little sporadic, not regularly refilling items like tea and coffee, but other than that everything was perfect!
Overnattede 4 nætter i marts 2024
Svar fra Central Reservations den 2. apr. 2024
Thank you for your great feedback Zulfiya! We're so glad to see you enjoyed your time with us, and have passed on the feedback regarding the housekeeping issues you had experienced.We hope we can welcome you again in the near future and provide a more enjoyable stay.

8/10 Udmærket

Shayli

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The view was incredible, the location was great, right on the ocean. The property was very clean with all essential items for a week’s stay. Unfortunately a new construction was underway in front of the building. Blinds across all of the windows would have been preferred.
Overnattede 7 nætter i marts 2024
Svar fra Central Reservations den 2. apr. 2024
Thank you for your wonderful feedback Shayli. We hope to welcome you again in the near future.

8/10 Udmærket

Wai Lok

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Free parking and walkable to main centre.
Overnattede 5 nætter i marts 2024
Svar fra Central Reservations den 2. apr. 2024
Thank you for your great feedback Wai Lok.

10/10 Fremragende

Christopher

Overnattede 2 nætter i marts 2024
Svar fra Central Reservations den 27. apr. 2024
Thank you for the great feedback Christopher!

10/10 Fremragende

susan

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Steps from the beach and within walking distance of the tram.
Overnattede 3 nætter i marts 2024
Svar fra Central Reservations den 2. apr. 2024
Thanks for the great feedback Susan! We're glad to see you enjoyed your time with us.

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i marts 2024
Svar fra Central Reservations den 2. apr. 2024
Thank you for your great feedback Elizabeth!

8/10 Udmærket

Jodie

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Convenient, safe and quiet location
Overnattede 5 nætter i marts 2024
Svar fra Central Reservations den 2. apr. 2024
Thank you for your feedback Jodie. We're glad to see you enjoyed your time with us, and hope to welcome you again soon.

6/10 Okay

Ajan

Synes godt om: Rengøring
Furniture was quite worn and used. Bed was collapsed on one side. Lovely location but rooms clearly need a light refurbishing especially at this price range.
Overnattede 2 nætter i marts 2024
Svar fra Guest Relations den 27. mar. 2024
Hello Ajan,We are sorry you experienced this. We are indeed undertaking a furniture renewal program and currently refurbishing our rooms as needed. Please don't hesitate to contact us prior to your next stay, should we have the pleasure.

10/10 Fremragende

Pratik

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Location is very convenient and rooms are clean, very good service from staff.
Overnattede 4 nætter i marts 2024
Svar fra Guest Relations den 27. mar. 2024
We appreciate your comments Pratik and glad you had a good stay.

10/10 Fremragende

Akiyoshi

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and quiet hotel.
Overnattede 7 nætter i marts 2024
Svar fra Guest Relations den 27. mar. 2024
Thank you for your rating Akiyoshi sama.Arigato gozaimasu.

10/10 Fremragende

Janice

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
There was an issue with our room and management couldn’t do enough for us to make us comfortable in another room to which we were upgraded.
Overnattede 2 nætter i marts 2024
Svar fra Central Reservations den 16. mar. 2024
Thank you for your feedback Janice. We're happy to see you enjoyed your time with us, and hope we can welcome you again soon.

10/10 Fremragende

Kayelene

Rejste med partner
Great property to stay at
Overnattede 3 nætter i marts 2024
Svar fra Central Reservations den 16. mar. 2024
Thank you for your great feedback Kayelene!

10/10 Fremragende

Josh

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It is close to the beautiful beach, the views are spectacular, the staff are friendly and helpful Everything you need is within walking distance.
Overnattede 3 nætter i marts 2024
Svar fra Central Reservations den 16. mar. 2024
Thank you for the great feedback Josh! We're glad to see you enjoyed your time with us, and hope to welcome you again soon.

10/10 Fremragende

Paul

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was a very clean & close the tram
Overnattede 4 nætter i marts 2024
Svar fra Central Reservations den 16. mar. 2024
Thanks for your great feedback Paul!

8/10 Udmærket

Maxine

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Staff was very knowledgeable and friendly. I was really disappointed that there was very noisy construction right below our suite. With previous concussion issues I was not able to enjoy the balcony or open windows. We were offered a different room but at an additional cost.
Overnattede 4 nætter i marts 2024
Svar fra Central Reservatiosn den 16. mar. 2024
Thank you for your feedback Maxine. We're sorry to hear you had experienced some issues with the noise of the construction. Unfortunately as this is a separate entity we don't have much control over this, however we do try our absolute best to inform all guests of this and try to allocate around this noise. We hope we can welcome you again once the construction is complete so you are able to have a more enjoyable stay.

6/10 Okay

Joanna

Synes godt om: Faciliteter
Synes ikke om: Rengøring
Room wasn’t cleaned properly prior to stay there was still food stains on the kitchen bench and hair in the bathroom. Location is great and rooftop and amenities are really good. Just a little disappointed with the cleanliness
Overnattede 6 nætter i februar 2024
Svar fra Central Reservations den 16. mar. 2024
Thank you for your feedback Joanna, and we're sorry to hear of the standard of your apartment when you had checked in. This is not the standard Rhapsody Resort likes to keep, and your feedback has been passed onto our Housekeeping & Management team for their review. We hope we can welcome you again in the near future and provide a more enjoyable stay.

10/10 Fremragende

Cuong

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This property is nice and cleaned. Good location, coffee and grocery shops on ground floor. Jonathon is very good knowledge and the crew is excellent customer services. I will come back and prefer to all family and friends
Overnattede 3 nætter i marts 2024
Svar fra Central Reservations den 16. mar. 2024
Thank you for your great feedback Cuong! We hope to welcome you again soon.

10/10 Fremragende

Aloysius

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Likes - free on site parking - friendly staff - restaurant on site - gym at level 27 = can run and enjoy the view! - nice rooftop garden at level 41 with breath taking views - ocean view directly facing surfers paradise beach - the room was generally quite clean - the included kitchen comes fully equipped! - they even provide washing and cleaning detergent - the master bedroom has its own walk in closet and spacious toilet! - complimentary bath towels if you were to use their swimming pool, jacuzzi and sauna - walking distance from surfers paradise beach Dislikes - I asked if it was possible to do early check in at 1030am instead of 2pm and all they said was “oh I’ll expedite it for you and contact you via email”… after asking a few times I ended up getting checked in at 2pm (the designated time) - anyway small matter, I’m not gonna deducts stars because it’s states in their policy - but at least tell me straight up so I don’t have to sit around waiting.
Overnattede 5 nætter i februar 2024
Svar fra Central Reservations den 15. mar. 2024
Thank you for your great feedback Aloysius. We're sorry to hear you were unhappy with the information passed on regarding check in. We do our best to try and have the room ready a bit earlier than 2PM if you do request an early arrival, however it does depend on how the housekeeping team is running on the day. We hope we can welcome you again in the near future.

10/10 Fremragende

Fe

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff friendly and easy to get around.
Overnattede 6 nætter i februar 2024
Svar fra Central Reservations den 15. mar. 2024
Thank you for your great feedback Fe!

10/10 Fremragende

Ben Derek, Brunswick

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Central Reservations den 15. mar. 2024
Thank you for the great feedback Ben!