Hotel i Galena Historic District, Galena

"We’ve stayed at this property many times.Its the perfect location for us. The restaurant:bar is great and the free breakfast is ok. Staff is great. The problem is the beds are awful! I’ve never experienced a bed so hard and uncomfortable. It was so uncomfortable ,it made for a sleepless night. This is coming from a flight attendant who stays in hotel beds 2-3 times per week for MANY years."

"My experience at this hotel was extremely disappointing. During my stay, I found a cockroach in my room, which made me feel uncomfortable and unable to sleep for the rest of the night. What made the situation even worse was that management completely ignored my messages and failed to follow up or offer any meaningful resolution. Cleanliness and customer service are basic expectations, and this hotel failed in both areas. I would not recommend staying here based on my experience"

"It was beautiful and clean but they don’t clean out room which we stayed 2 nights. We had to call down they apologize and brought towels"

"Hotel needs updating"

"Cute historic building. Very helpful staff. Due to age of building, a bit noisy but they supplied earplugs! Breakfast had a good selection of items. If you have issue with stairs, this might not be the property for you."

"Clean room.Staff wonderful. All property looks little bit older. Swimming pool. It's it's smaller than I expected. Everything it was okay. We have affordable good stay"

"I was very surprised that there was not a complementary breakfast. As I was showering in the morning, I found a washcloth hanging over my shower curtain from a previous person’s stay. As this hotel was connected to a casino when I came home Friday evening from visiting my relatives I had to park significantly far away from the front door of the hotel. That was a safety issue for me."

"Was ok. Clean but property was outdated, which I guess you could say, added to the charm. A good coat of paint, some dry wall and tile fixes would freshen things up. Husband thought our room looked worse than others, so maybe we were just unlucky and got a pet room, (no carpet) even though we didn't bring a pet."

"Toilettet kunne ikke skylle ud og vandet rendte konstant. Jeg fik en op for at fikse det, og så gik jeg ud efter mad og regnede med at det ville være fixet når jeg kom tilbage, det var det så ikke og de var gået hjem for dagen. Så opdagede jeg at det kolde vand slet ikke fungerede i brusseren så det var utroligt varmt vand der kom ud. Så måtte overnatte uden et toilet."

"Room had damage to walls, loose floor tiles in the bathroom, water damage on the ceiling in the bathroom, and the thermostat did not control the temperature. For 250 a night I would expect the rooms to be taken care of."

"Great location but the rooms were getting a little tired. The heat would turn on the fan but would not throw heat; so as a consequence, the room was cool the entire time. Would never heat up the room and the thermostat stayed at the same temp even though we increased the temp. In all fairness, we never told the front desk as they may have moved us to another room."

"Loved the breakfast and pool. Rooms are spacious and staff is friendly and helpful. Would 100% stay again. So close to everything we needed!"

"Noisy"

"The place was beautiful, clean and comfortable. It is a hidden gem in the mountains."

"The decor was nice and home. Abe the establishment was very clean."

"Leave out the breakfast and lower the price. The included breakfast was sub par."

"Convenient parking"

"Staff was very friendly. My room was never cleaned. I had fresh towels on day 3, but other than that I had to ask to have things done."