Udsigt fra værelset

Anmeldelser af Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5 out of 5

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 1112 af i alt 2085 anmeldelser" "
Bedømmelse på 8 − Udmærket. 396 af i alt 2085 anmeldelser" "
Bedømmelse på 6 − Okay. 239 af i alt 2085 anmeldelser" "
Bedømmelse på 4 − Dårligt. 163 af i alt 2085 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 175 af i alt 2085 anmeldelser" "

8,4/10

Rengøring

8,2/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Svjetlana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything good
Overnattede 3 nætter i marts 2024

10/10 Fremragende

KIRK

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice stay
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 16. maj 2024
Dear Kirk,Thank you for your wonderful five-star review. We are delighted you enjoyed your stay at The Diplomat Beach Resort Hollywood and look forward to welcoming you back for another great visit.

10/10 Fremragende

Donna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing stay overall
Overnattede 5 nætter i maj 2024
Svar fra General Manager den 16. maj 2024
Dear Donna,Thank you for your review and for giving us a perfect rating! It's wonderful to know you thoroughly enjoyed your recent experience at The Diplomat Beach Resort Hollywood, and we hope to have the pleasure of your company again soon.

10/10 Fremragende

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra General Manager den 16. maj 2024
Dear Steven,Thank you for being a great guest, as well as the five-star review! It was our pleasure to accommodate your needs while you were here, and we hope to welcome you back to our Resort during your next stay in South Florida.

10/10 Fremragende

Becky

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra General Manager den 16. maj 2024
Dear Becky,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

10/10 Fremragende

John Robert, Melbourne

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean, nice and great atmosphere at the lobby bar
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 15. maj 2024
Dear John,Thank you for choosing The Diplomat Beach Resort Hollywood and for sharing your kind review. We are delighted you enjoyed our clean accommodations and welcoming atmosphere at the lobby bar. It was truly a pleasure having you here, and we'd be delighted to welcome you back.

2/10 Forfærdeligt

Mayank

Overnattede 2 nætter i maj 2024
Svar fra General Manager den 16. maj 2024
Dear Mayank,Guest satisfaction means everything to our team, so we're of course disappointed to see that your stay with us did not meet to your expectations. Feedback helps us make effective changes that improve the overall experience for all guests, so we hope you will consider reaching out to share how we could have served you better.

6/10 Okay

JORGE L

Synes ikke om: Rengøring, service og personale
No lo recomiendo para familias con niños no reciben la basura y la música alta con bajo fuerte , además mucha bebida alcohólica y Mariguana
Overnattede 1 nat i maj 2024
Svar fra General Manager den 16. maj 2024
Dear Jorge,While we thank you for being our guest and sharing your feedback, we are sorry to hear your stay didn't meet your expectations. Rest assured, we take your concerns very seriously as we strive to provide nothing but the best for our great guests. We will certainly share your concerns with our team to ensure we are meeting our high standards of comfort, cleanliness, and convenience going forward. Thank you for your review, and we would be grateful to have another opportunity to impress you in the future.

6/10 Okay

JORGE L

Fuimos con mis hijos y nietos pequeños por el día de las madres , un hotel con tantos huéspedes debe tener más empleados de limpieza en el área de playa y piscina , nunca había visto tanta comida y bebidas en el borde de la piscina , no se podía caminar además de una peste a MARIGUANA, nosotros no usamos el área de la piscina más bien la playa , hay que tener restricciones y pensar que son familias con niños y contratar más empleados para q mantengan esas áreas limpias , los cestos de basura al tope , si son personas decentes y con niños no lo recomendaría
Overnattede 1 nat i maj 2024
Svar fra General Manager den 16. maj 2024
Dear Jorge, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your Mother's Day visit. Rest assured, we take your concerns seriously and will address them with our team to ensure we are meeting our high standards of guest satisfaction going forward. Nevertheless, it was a pleasure to welcome you and your family here. We appreciate your understanding and hope to welcome you back for an improved experience in the future.

6/10 Okay

Hector

Rejste med familie
THE FOOD IS NOT WOOD the restaurant staff is not profecional
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 15. maj 2024
Dear Hector,While we always appreciate hearing from our guests, we are surprised and saddened to see you had a disappointing experience. Our team and dining options are usually considered some of the best in the business, so we apologize that this wasn't your experience. We will review your concerns and our high standards to ensure we always offer our best. We hope to have another opportunity to welcome you back and impress you further.

10/10 Fremragende

Donta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Donta,Thank you very much for the five-star review! We are delighted that you had a truly exceptional experience with us. It was our honor to have you join us at The Diplomat Beach Resort Hollywood, and we look forward to your next visit.

8/10 Udmærket

Yurnet

Synes godt om: Service og personale
Demasiadas personas y muy pocas sillas no había donde sentarse y el restaurante de la playa tremenda demora para poder sentarse almorzar
Overnattede 1 nat i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Yurnet,Thank you for your review. We are delighted to see that your stay with us was a satisfactory one overall. However, we apologize for any inconvenience you experienced at our beach restaurant. We strive to make improvements for the benefit of our guests, so we will share your comments with our team to ensure any opportunity for potential change is seized. It was a pleasure having you here, and we hope to welcome you back in the future.

10/10 Fremragende

Yoandry

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this place!!! Room with a view partial view to the city and ocean. Staff always friendly and helpful. Definitely coming back soon!
Overnattede 1 nat i maj 2024
Svar fra General Manager den 13. maj 2024
Dear Yoandry,We're delighted you enjoyed your stay at The Diplomat Beach Resort Hollywood! It's great to know that our beautiful views and friendly staff helped make your visit memorable. The next time you're in town, please come see us again.

6/10 Okay

ISABELLA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is beautiful and well maintained. Staff is great. Unfortunately they play thundering music/ noise at the pool.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Isabella,Thank you for being our guest and sharing your valuable feedback. While we are delighted you enjoyed our beautiful property and great team, we are sorry you were inconvenienced by the noise at the pool. We constantly strive to make improvements, and we will be sure to share your comments with our team. Nevertheless, it was a joy having you here at The Diplomat Beach Resort Hollywood, and we look forward to welcoming you back and impressing you further in the future.

10/10 Fremragende

Natan

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was great.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 13. maj 2024
We are thrilled to have received your five-star rating. Additionally, it is fantastic to learn you enjoyed your stay at The Diplomat Beach Resort Hollywood. Hopefully, we will see you again soon, as it was a pleasure hosting you!

10/10 Fremragende

Naidelys

I love this place
Overnattede 1 nat i maj 2024
Svar fra General Manager den 13. maj 2024
Thank you for your stellar review! It was a pleasure hosting you at The Diplomat Beach Resort Hollywood.

10/10 Fremragende

Jessica Diffin randal

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great property but incredibly expensive - would not recommend for long family stays. Sub par bar food was at least 200 for a family of 4. 3 waters - 20 dollars
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 13. maj 2024
Dear Jessica,Thank you for being our valued guest and taking the time to share your feedback. While we are glad to see your perfect rating and hear your praise about our property, we also see your concern about the pricing. We do our best to stay fairly priced in the surrounding market and accommodate our features and atmosphere into the overall value. That said, your concern will be shared with our team to ensure any opportunity for improvement is seized. It was an honor to have you join us, and we would love the opportunity to welcome you back the next time you're in the area.

10/10 Fremragende

tea

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Newly updated, conveniently located, great onsite dining.
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 13. maj 2024
The pleasure of welcoming you to The Diplomat Beach Resort Hollywood was all ours. From our lovely, enhanced accommodations to our fantastic onsite dining, we're happy you enjoyed everything about your stay. Take care, and we hope to see you again for another five-star visit.

10/10 Fremragende

Kent, Los Angeles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 10. maj 2024
Dear Kent,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Place is awesome!!
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 7. maj 2024
Dear Brian,Thank you for choosing The Diplomat Beach Resort Hollywood! We're glad you enjoyed your stay. It was a pleasure hosting you, and we look forward to welcoming you soon on your next trip!

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra General Manager den 7. maj 2024
Dear Jennifer,Thank you for being a great guest, as well as the five-star review! It was our pleasure to accommodate your needs while you were here, and we hope to welcome you back to our Resort during your next stay in South Florida.

8/10 Udmærket

Tamar, Pepper Pike

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overpriced but above average
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 7. maj 2024
Dear Tamar,Thank you for your feedback. We're happy to see much of your stay was pleasant. Regarding our rates, we work hard to keep them competitive, so we're sorry to hear you felt inconvenienced during your time with us. If you're in the area again, we hope you'll give us another opportunity to change your perceptions with an improved experience.

2/10 Forfærdeligt

Jamie

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 7. maj 2024
Dear Jamie,Our goal is always to go above and beyond for every guest, every stay at The Diplomat, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again in the future and change your perceptions.

10/10 Fremragende

Veselin

Excellent so far .
Overnattede 1 nat i maj 2024
Svar fra General Manager den 7. maj 2024
Dear Veselin,Thank you for your perfect rating! We are delighted you are enjoying your experience at The Diplomat Beach Resort Hollywood. If you need anything at all for the remainder of your stay, please don't hesitate to let us know!

10/10 Fremragende

Tiffany D Griffin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Customer service was excellent! Rooms were very clean!
Overnattede 3 nætter i april 2024

10/10 Fremragende

Mayra

Synes godt om: Rengøring
Overnattede 3 nætter i april 2024

8/10 Udmærket

Gaylen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Kylie, Jackson

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel lobby blew us away! It was very pretty inside but did lack the attention in the rooms. The rooms needed updating but the hotel itself was very nice for a 1 night stay! We loved the breakfast buffet even though we had to pay a pretty price for it. The steakhouse was very good too! Pricey, yes but so worth it. You can tell that its an older hotel on the outside but the pools were very nice and the beach was clean with outdoor games and umbrellas to use. Fruit-infused water was available next to the pools and ocean. The outdoor restaurant food was not great.. 5/10 and not worth the price.
Overnattede 1 nat i april 2024

8/10 Udmærket

Katrina

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a great time and would probably stay here again. Only real negative was the room service - not a lot of options and dinner arrived in paper/plastic containers with no plates and not enough utensils (we did immediately call down to request plates but they never came).
Overnattede 3 nætter i april 2024
Svar fra General Manager den 2. maj 2024
Dear Katrina,Thank you for sharing your experience at The Diplomat Beach Resort Hollywood. We trust you had a relaxing visit, but we apologize for the lapse in service. Rest assured, we'll discuss your thoughts internally and strive to improve. We value you as our guest and hope you return.

10/10 Fremragende

Ankush

Stayed in beach view room. Very nice and well designed room. Food was good at Playa. No complaints
Overnattede 3 nætter i april 2024
Svar fra General Manager den 2. maj 2024
Dear Ankush,Thank you for your feedback. It's great to hear that you enjoyed your stay. We're delighted that everything met your expectations, and we look forward to welcoming you back soon for another pleasant visit to The Diplomat Beach Resort Hollywood.

10/10 Fremragende

Nathan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024
Svar fra General Manager den 2. maj 2024
Dear Nathan,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

10/10 Fremragende

Tamika

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Private beach
Overnattede 4 nætter i april 2024
Svar fra General Manager den 2. maj 2024
Dear Tamika,Thank you for choosing The Diplomat Beach Resort Hollywood and sharing your review. We're happy to hear you enjoyed our beautiful beach. Come back and see us anytime; we'd love to host you again!

10/10 Fremragende

Aldina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra General Manager den 2. maj 2024
Dear Aldina,Thank you for being a great guest, as well as the five-star review! It was our pleasure to accommodate your needs while you were here, and we hope to welcome you back to our Resort during your next stay in South Florida.

10/10 Fremragende

Magno

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sheets were not clean and carpet had stains on it, but a good resort
Overnattede 4 nætter i april 2024
Svar fra General Manager den 30. apr. 2024
Dear Magno,Thank you for taking the time to share your review. We want our guests to have a clean, comfortable experience, and your comments help us ensure we're able to deliver that standard for future visits. We hope you'll visit us soon as work hard to incorporate feedback into our continuous efforts to improve our facilities.

10/10 Fremragende

Alfredo, Miami

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service
Overnattede 1 nat i april 2024
Svar fra General Manager den 30. apr. 2024
Dear Alfredo,Thank you for your kind words. Providing exceptional service is a top priority for us, and we appreciate your acknowledgment. We're excited to welcome you back to The Diplomat Beach Resort Hollywood and serve you again.

10/10 Fremragende

Gustavo

Overnattede 2 nætter i april 2024
Svar fra General Manager den 30. apr. 2024
We appreciate the perfect rating! Thank you so much for being our guest. We hope you’ll join us again for another comfortable stay the next time you're in the area!

10/10 Fremragende

Nelson, Hialeah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love Everything about it.
Overnattede 1 nat i april 2024
Svar fra General Manager den 30. apr. 2024
Dear Nelson,Now, there's a review that's going to make the day of every team member at The Diplomat Beach Resort Hollywood. Thank you for being our guest and sharing your delightful five-star review. We are thrilled you were impressed and look forward to welcoming you back for another great visit.

10/10 Fremragende

Christopher james

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra General Manager den 30. apr. 2024
We greatly appreciate the perfect rating! Thank you so much for being our valued guest. Please don't hesitate to count on us again for another relaxing beachfront escape the next time you're in South Florida!

10/10 Fremragende

Mohamad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra General Manager den 29. apr. 2024
We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Staff was very helpful and friendly
Overnattede 5 nætter i april 2024
Svar fra General Manager den 29. apr. 2024
Dear Michael,We are honored you chose The Diplomat Beach Resort Hollywood and thrilled to know you were impressed with your stay. Our team truly is one of the best in the business, and they will be delighted to know they helped make your stay so enjoyable. Thank you for sharing your lovely review. We would be pleased to welcome you back on future trips to our area.

10/10 Fremragende

Nicanor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Todo bien limpio los empleados bien servicia fue una buena experiencia
Overnattede 2 nætter i april 2024
Svar fra General Manager den 29. apr. 2024
Dear Nicanor,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. If your travels bring you back to the area, please come stay at The Diplomat Beach Resort Hollywood again!

8/10 Udmærket

Sandy

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra General Manager den 29. apr. 2024
Your high rating is appreciated, and we loved having you as our guest. If your travels bring you back this way, we hope to have the honor of welcoming you back to our beachfront escape once again!

6/10 Okay

Mitchell

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms are old, small, musty.
Overnattede 2 nætter i februar 2024
Svar fra General Manager den 29. apr. 2024
Dear Mitchell,Thank you for sharing your feedback with us. However, we are disappointed that our rooms did not meet your expectations. Rest assured, our team is committed to continually improving our facilities to enhance the overall experience for our guests. We hope you'll give us another opportunity to exceed your expectations in the future.

10/10 Fremragende

Amber Alexandria

Overnattede 3 nætter i april 2024

10/10 Fremragende

Michael wayne, Montgomery

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra General Manager den 25. apr. 2024
Dear Michael,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

6/10 Okay

Gabrielle

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
The staff was great and it was a unique property with great beach access. Overall, the idea was great, but it was a little too relaxed with the children. I went for a relaxing vacation and there were so many disrespectful families. It would have been nice to have a designated area for adults to relax. A few cleanliness issues with the room too.
Overnattede 3 nætter i april 2024
Svar fra General Manager den 25. apr. 2024
Dear Gabrielle,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read you were able to take advantage of our convenient location. However, we offer our sincere apologies for any disturbances you experienced while you were here. Also, we're sorry to learn your room was anything short of immaculate. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

10/10 Fremragende

María del Carmen

Synes godt om: Rengøring
Muy bien
Overnattede 2 nætter i april 2024
Svar fra General Manager den 24. apr. 2024
Dear María,Thank you for choosing to stay with us and for taking a moment to provide your five-star rating! It was a pleasure to host you, and we are delighted to hear that your visit met your expectations. We look forward to welcoming you back to The Diplomat Beach Resort Hollywood soon for another exceptional stay.

8/10 Udmærket

Jason

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice enough, but should have more nighttime dining options
Overnattede 3 nætter i april 2024
Svar fra General Manager den 24. apr. 2024
Dear Jason,Thank you for your feedback. We're glad you enjoyed your stay and appreciate your suggestion regarding nighttime dining options. We'll consider how we can enhance our dining offerings to better meet our guests' needs, and look forward to the opportunity to serve you better in the future.

10/10 Fremragende

Martin

Overnattede 2 nætter i marts 2024
Svar fra General Manager den 24. apr. 2024
Dear Martin,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

10/10 Fremragende

Lauren Tate

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Private beach and multiple pools were great. Need umbrellas at pool. Umbrellas should be included in resort fee not 30 dollars a day. Prices are steep for food and drinks. A bottle of water should not cost $9. Overall resort is beautiful with great views and staff were polite and helpful.
Overnattede 3 nætter i april 2024
Svar fra General Manager den 24. apr. 2024
Dear Lauren,Thank you for your review of The Diplomat Beach Resort Hollywood. We are thrilled to hear you enjoyed our beautiful views and wonderful amenities, and we appreciate your feedback regarding our pricing. Most of all, we are pleased you experienced our world-class service. We would love to host you again.