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Anmeldelser af Hotel Alessandra

2 out of 5
Hotel Alessandra
Borgo Santi Apostoli 17, Florence, FI

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 376 af i alt 608 anmeldelser" "
Bedømmelse på 8 − Udmærket. 181 af i alt 608 anmeldelser" "
Bedømmelse på 6 − Okay. 32 af i alt 608 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 608 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 608 anmeldelser" "

9,4/10

Rengøring

9,6/10

Service og personale

8,8/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Niels bang

Overnattede 2 nætter i januar 2024

10/10 Fremragende

Karoline

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i oktober 2021
Svar fra Andrea den 9. nov. 2021
Grazie, We are proud and happy you keep a nice souvenir from Florence and us. We hope to host you with us soon again

8/10 Udmærket

Lars

Synes godt om: Service og personale
Overnattede 4 nætter i oktober 2019

10/10 Fremragende

Rasmus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fortjener meget mere end de to stjerne
Fantastisk og imødekommende reception/front desk Super lokation i gåafstand til alt Hvis man kommer sent til morgenmaden (kl 9) virker det til at der ikke bliver fyldt op i buffeten og man skal spørge køkkenet efter alt man mangler

10/10 Fremragende

Lane

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very centrally located to historical district. Staff was wonderful and accommodating to our needs.
Overnattede 3 nætter i april 2024

10/10 Fremragende

NICHOLAS

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location and very friendly staff .The room was wonderful. We loved this hotel!
Overnattede 2 nætter i april 2024

10/10 Fremragende

James

Synes godt om: Rengøring
We loved our room. It is close to the train station and in the centre of town. The owner and staff are outstanding. Thank you very much for making our stay special.
Overnattede 3 nætter i april 2024

2/10 Forfærdeligt

Kenneth

Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location but lots of steep steps before an elavstor. It seems all incidentals (room tax, laundry) must be paid immeadiately in cash. One of front desk staff is borderline inappropriate.
Overnattede 6 nætter i april 2024

10/10 Fremragende

Sandra, Scottsdale

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service by staff.
Overnattede 8 nætter i april 2024

10/10 Fremragende

Mana

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing place! The staff was amazing. Feels like you’re part of the family. Gave us great restaurant recommendations. Very friendly and location is perfect. Everything within walking distance. If ever I’m back in Florence, I will definitely be staying there again.
Overnattede 4 nætter i april 2024

10/10 Fremragende

Sammy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a wonderful place to stay! Alessandra was a student of Michelangelo's in the 16th Century, and this place has some serious history! The staff were very helpful and knew how to get around in Firenze - which is almost impossible to do on your own by car!
Overnattede 2 nætter i april 2024

4/10 Dårligt

takanori

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The stairs to the front desk are very long and steep, so I would never, ever recommend this hotel to travelers with heavy suitcases, the elderly, or people with bad legs. There is no doorman, and they don't help with carrying your suitcases. I was exhausted when I arrived at the hotel, and it was a complete disaster. The same thing happened when I checked out. This important information should be clearly stated. However, the staff was friendly, the hotel location was great, and if you understand the above points, please stay here.
Overnattede 4 nætter i april 2024

8/10 Udmærket

Carla

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Erg vriendelijk en behulpzaam personeel. Schone kamer. Heerlijk ontbijt. Ligging is perfect.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Jeanene

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very friendly and breakfast had so many options!
Overnattede 2 nætter i marts 2024

6/10 Okay

Yifeng

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
The hotel is located at the upper levels of an old building. It is outdated. The front desk were friendly and helpful. Drop off/ pick up room key at front desk every single time. Kettle is available by requested. Little fridge was not working. Need to ask the front desk to turn on /off the heater. The biggest issue was no ventilation in bathroom.
Overnattede 3 nætter i marts 2024

2/10 Forfærdeligt

Nicolas

Overnattede 1 nat i marts 2024

10/10 Fremragende

Alfredo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location was ideal, it gave me the flexibility of visiting main landmarks within walking distance.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Dewi

Overnattede 1 nat i marts 2024

10/10 Fremragende

Dewi

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very friendly and professional. I highly recommend this property
Overnattede 5 nætter i marts 2024

10/10 Fremragende

Megan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff and they gave us great recommendations. Thank you all.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Alan Octavio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente
Excelente, tenia mis dudas porque es difícil subir al segundo piso pero pasando eso ya todo fue increíble.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

SangHa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A great stay in Florence!
It was amazing 6 nIghts stay in Florence. The hotel is close to the major attractions in the historical district in Florence, close to Uffizi, Arno river, etc. The hotel staffs were most friendly, the room was clean, and spacious. It’s a two star hotel, but everything else is a five star! hotel. It was a wonderful stay in Florence!
Overnattede 6 nætter i december 2023

10/10 Fremragende

Katherine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Truly superb. The staff made the stay even better. Comfy bed and a lot of space. Would recommend anyone to stay here.
Overnattede 3 nætter i november 2023

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is very friendly. The hotel is centrally located along the Arno so it is a great place to stay if you are looking to do Florence in a day or two. Very walkable to/from all the major sites and train station.
Overnattede 1 nat i november 2023

10/10 Fremragende

Michelle

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is A-Mazing!!!! The breakfast is excellent and the location is perfect. Beds were comfy and bathrooms updated and clean. 5-Star experience. Definitely will stay again and definitely recommend!!
Overnattede 2 nætter i november 2023

10/10 Fremragende

Donna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing staff and very personable owner.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Hayley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing staff, super friendly and helpful. Great old world rooms and in amazing location.

10/10 Fremragende

William

Overnattede 2 nætter i oktober 2023

10/10 Fremragende

christy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Such a wonderful stay! Owner and staff are all so helpful and lovely! Breakfast was so delicious. Perfect location- can’t wait to get back!
Overnattede 2 nætter i september 2023

4/10 Dårligt

Irma

Rejste med familie
It was dificult to go upstairs with suitcases, no help from the staff
Overnattede 2 nætter i september 2023

10/10 Fremragende

STEPHEN, YPSILANTI

Overnattede 3 nætter i oktober 2023

6/10 Okay

Kenneth

Rejste med partner
Synes godt om: Service og personale, faciliteter
The hotel was well located and the staff were very friendly and helpful. Breakfast was included and was good in terms of quantity and quality. However, access to the hotel reception, once inside the building itself, involves walking up 75 steps (and another 25 steps to our room). Or, walk up 22 steps after entering the building and there is a very small elevator to take you to reception. Not good for anyone who has mobility issues. The bathroom in our room (16B) was a very unusual configuration, with the shower and sink in one area and the toilet and bidet in another, connected by a narrow opening. Very clean and totally functional - just unusual. The view from our room was not much - roof tops of adjacent buildings. The same view was available from the tiny hotel rooftop terrace (2-3 tables in very confined area).
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Ian, MARKHAM

Overnattede 5 nætter i oktober 2023

10/10 Fremragende

Gary

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location. Good food choices nearby.
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

RICHARD

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We really liked our stay. Everyone was very friendly and helpful, especially Monte and the general manager. The room was clean and spacious. The hotel is in the perfect place to visit the city. Would return.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Debbie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved our stay and the staff were outstanding!!!
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Cheryl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful boutique hotel on a quiet street in a very walkable neighborhood. Close to all Florence attractions.
Overnattede 3 nætter i september 2023

10/10 Fremragende

Lori

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This property is perfectly located. Walkable everywhere. Many good resteraunts to choose. Staff very helpful and friendly. I would stay here again!
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Cheryl

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The hotel, one block from Ponte Vecchio, is convenient to so many wonderful sites in Florence. The staff was most accommodating, responsive and helpful. While the area is quite noisy the rooms were soundproof and we were not disturbed by the outdoor noise. Overall, the room was clean; however, we did find bugs on the bottom of the warddrobe when we were packing to leave. Having to walk up two flights of stairs to reach the elevator to reception (on the 3rd level) was really the only other negative.
Overnattede 5 nætter i september 2023

8/10 Udmærket

Alan, Petaluma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It should be made clear to new visitors to Florence, to keep their windows closed to keep out mosquitos! I learned the heard way the first night!!
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Zachary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was so nice and helpful! Helped us out with taxis when we needed it as well as recommended a few spots in the area and gave us a very useful map of the area. Would stay here again if I came through Florence again.
Overnattede 1 nat i september 2023

8/10 Udmærket

James S

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was extremely helpful. The A/C could have been kept a bit cooler. Breakfast was very good and the server did a wonderful job. I'd stay here again.
Overnattede 4 nætter i september 2023

10/10 Fremragende

Leo

Rejste med partner
Synes godt om: Faciliteter
This hotel was quite unique. It is a bit challenging in terms of stairs up to the reception area and rooms but the elevator part way up definitely helped, especially with the luggage. The staff were wonderful, extremely welcoming and helpful with everything-e.g. booking us a cab to the airport in checkout. The breakfasts were delicious and well worth the cost. The hotel is also very close to most of the most important sites to see, Uffitzi Gallery, Ponte Vecchio etc. Our room was comfortable, simple but the bathroom was very modern and functional as was the air conditioning. I would definitely recommend this hotel to other visitors.
Overnattede 3 nætter i september 2023

10/10 Fremragende

German

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very close to Ponte Vecchio, il Duomo, museums. Very nice hotel and service
Overnattede 2 nætter i september 2023

10/10 Fremragende

CESAR

Overnattede 1 nat i september 2023

10/10 Fremragende

Maryann

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The elevator starts on the second floor, carrying your luggage up a flight of stairs was tough. Other wise great place to stay!
Overnattede 1 nat i september 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i september 2023

10/10 Fremragende

Shirley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was clean . The staff were over the top helpful. It had Italian charm. The location was great and walkable
Overnattede 2 nætter i september 2023

10/10 Fremragende

Shirley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a lovely hotel. The staff were very friendly and helpful. The breakfast was good with a good variety of options.
Overnattede 2 nætter i september 2023