Hoteller nær Ferndale Dog Park

"We had a great stay!"

"I get that operating costs have risen but it seems on a stay of 4 nights there should be some level of room service done. There is not enough drying space for towels nor adequate air flow in the room to fully dry towels. This should be addressed."

"N/A"

"The refrigerator was not cool enough. We kept a bucket of ice in the refrigerator to keep it cool. I wish there was non diary milk so I could have eaten oatmeal. I am lactose intolerant. Otherwise, we appreciated the other amenities."

"We stayed 4 days and 3 nights. The whole hotel was super clean. You could tell someone is always walking around cleaning. The staff was helpful. my son left his phone in one of the lobby chairs and staff held at front desk. The breakfast was good. The wifi worked great. My hubby wished they had a bar in the lounge area. The only negative would be the pool area. I don't think the chemicala were added or checked often. The moment you entered the pool your eyes burn without even going under. ...

"The room was pretty good actually, and the price was low; however, you get what you pay for. The towels were pathetic. Thin and small and not absorbent. The paper plates for the free breakfast were the cheapest and flimsiest you can buy. The plastic utensils were similarly flimsy. It was obvious that the hotel management did not want to spend more on amenities than absolutely necessary."

"Front desk was not very personable. Room was okay, wrapper on the floor, smudges on the mirror and shower leaked everywhere. Expected better for the money."

"Clean enough, nothing special great price."

"Love it here rooms always clean staff helpful and always there for an needs , Nice location real quiet , 20/30 min ride to places we visited"

"Air conditioning was not working. But luckily it cooled down enough at night to make it bearable. The room and the balcony were great as was the staff. "

"nice stay, friendly staff breakfast was good., seen bugs crawling in the ceiling, over all would recommend this hotel"

"Nice hotel"

"Love everything "

"We loved this hotel and wished we would have been able to stay for more than one night. Very nice and spacious room. Comfortable bed and pillows! Quick service and decent breakfast. We did not use the pool but it looked clean. The hotel itself was very quiet as well and staff were great."

"Staff was excellent. Room was very clean. Had to ask for additional towels just to have enough for the registered guests which was disappointing."

"the shower drain was clogged, mentioned to the front desk on Friday at 3pm they said ticket is open and someone will fix today At 8pm came back to the hotel and the issue was not fixed, I asked the front desk and I was told the maintenance was left and they will come fix Saturday morning , we checked out on Sunday and no one has came to fix it When checking out the front desk asked if the stay was good ! We mentioned the issue and he said I’m sorry you guys have a good day!!! I was not sure...

"My first initial room was 206 It was beautiful but it smelled like dog urine. The lady at the desk was very helpful and gave us a different room 221 which was okay. The room was also beautiful but the carpet was filthy. The lady that serves the breakfast in the morning was very rude and disrespectful. She’s very grateful that we chose too leave our kids upstairs when we came for breakfast. The hotel was decent for the price"

"We didn’t receive any services for our 4 day stay. We had to search out the cleaning crew for fresh towels, and room essentials. When I called to ask why our room hadn’t been cleaned they said they were short staffed. We were out of our room plenty of hours for them to do a quick clean. The garbage was never emptied we had to bag it up and set it outside our room. The last straw was we had been out for several hours and came back to our still unclean room. We laid down to rest when an employee...

"I'm a retired Facility Maintenance Director. When I pay for service I expect high quality, well maintained, and clean facilities for my hotel stay. Sonesta Simply Suites is not well maintained, in fact it's poorly maintained. Cobwebs, debris, dust in the corner by PTAC unit. Behind the bedside table is disgusting. It appears these tables are never pulled away from the wall and cleaned and vacuumed. Rust build up on the caulking around the tub. Lower baseboard under towel rack in the restroom...