Hoteller nær The Loving Touch

"While this was a cute old hotel with new life be breathed into it...there were a few things that were disappointing. The lobby and breakfast room is on the second floor! I did not see an elevator although there may have been one I missed. But is was a strange set up to say the least. They did have a cool Vinyl room and a pool table that you can play for free but they charge for everything else. For example the lock box for your valuables in the room! Really! Then there is NO live TV! They...

"New building , nice , but they forgot to install shower door handle INSIDE the shower"

"N/A"

"The room was very clean and quiet. Abdul, at the front desk, was very helpful on places to dine. Breakfast was good but bacon could have been cooked a little more."

"Staff is very friendly. Breakfast was very good. Rooms nice and clean. I like the wood floors and no carpet in the rooms. Have stayed here several times when in town. Always a wonderful experience."

"The onsite team or front desk was great. My only complaint was the cleanliness of the room. I dropped something on the floor and when I went to retrieve the item, I noticed how dusty it was under the bed. Keep in mind, the bed sits high off the floor and the floor is vinyl. There was a film along the plastic baseboard that only happens when you mop without sweeping and now there is gunk stuck to the baseboard and floor. My recommendation is that at least twice per year the beds are pulled out...

"Strange sediment was left in the bathroom sink after washing my hands. Noticed this late in the evening when I returned to my room. I didn't feel safe to use the water for brushing my teeth or bathing. Luckily, only a one night stay with a place to go in the morning to freshen up."

"Just what we needed"

"Love everything "

"We came for a high school graduation and it was perfect for our stay in Southfield. Rooms were large and had a refrigerator and kitchen area. Staff were helpful and breakfast (included) was a nice addition. The pool was family friendly and was fun for my niece."

"Dirty all around"

"Staff was excellent. Room was very clean. Had to ask for additional towels just to have enough for the registered guests which was disappointing."

"Breakfast is good. Staff friendly. Plenty of parking. Would definitely return again."

"Gorgeous hotel. Great location."

"Did not actually stay at this property. The lady at the desk was very unhelpful and was rude when I objected to a lack of assistance. She said I acted “white entitled” and threatened to call the police although I never raised my voice, cussed, threatened, or was abusive to her. I only asked why she was walking away without answering my questions. She looked to be Caucasian and I did not understand her assessment of my behavior or her objection to the fact that I wanted explanations for why I...

"Parking is difficult at night with both hotels on property."

"Breakfast"

"The hotel couldn’t find my reservation because Expedia never sent it to them. The manager was on the phone for 30 minutes trying to help me as I stood at the counter trying to check in. Eventually the call was disconnected by Expedia with no resolution or reservation sent to the hotel. Now I’m stuck with paying for a three night stay at a hotel and I didn’t even stay there."