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Anmeldelser af Hampton Inn Fairmont

2.5 out of 5
Hampton Inn Fairmont
2121 Pleasant Valley Road, Fairmont, WV

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 421 af i alt 637 anmeldelser" "
Bedømmelse på 8 − Udmærket. 148 af i alt 637 anmeldelser" "
Bedømmelse på 6 − Okay. 37 af i alt 637 anmeldelser" "
Bedømmelse på 4 − Dårligt. 18 af i alt 637 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 13 af i alt 637 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Paul

Rejste med partner
Synes godt om: Service og personale
Room was clean. Beds are comfortable. Towels were rough. Breakfast eggs seemed to be made from powder. The blueberry/acai/pomegranate juice was delicious!
Overnattede 1 nat i maj 2024

4/10 Dårligt

Bryan

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
The receptionist had difficulty finding our reservation because she thought our last name was our first name. The WiFi was challenging to connect with. Our room was just around the corner from the ice machine….quite noisy when people coming for ice and you could hear the machine filling.
Overnattede 1 nat i april 2024
Svar fra Scott den 19. apr. 2024
Thank you for taking the time to review your stay. I am so very sorry about the issues you have experienced at the Hilton chain. Please rest assured I will use your review as feedback and training material with our staff. I do hope you will give our chain another chance to serve you with your lodging needs.

10/10 Fremragende

Bradly

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Scott den 18. apr. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

Mo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is very clean, staff are very friendly
Overnattede 1 nat i april 2024
Svar fra Scott den 18. apr. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

Lynn

Such a clean and well kept property …. Fresh cookies greeted us as we checked in…. Our room was spotless… beds so comfy …. And a yummy free breakfast the next morning …. Very pleased with our stay
Overnattede 1 nat i marts 2024
Svar fra Scott den 18. apr. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

Latitia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Chloe at the front desk was amazing and helpful. She helped me with everything i needed and even changed my bedding because of a stain.
Overnattede 2 nætter i marts 2024
Svar fra Scott den 18. apr. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly staff, well maintained. Great amenities. Host at breakfast really cares about guests.
Overnattede 1 nat i marts 2024
Svar fra Scott den 27. mar. 2024
Thank you so much for your review and kind words. I do hope we will see you again soon. Travel safe!

10/10 Fremragende

Tim

Overnattede 1 nat i marts 2024
Svar fra Scott den 18. apr. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

8/10 Udmærket

Carla

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Faciliteter
.
Overnattede 1 nat i marts 2024
Svar fra Scott den 19. mar. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

2/10 Forfærdeligt

Jessica

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Scott den 16. mar. 2024
I am so sorry we did not meet your expectations of your stay. Can you please let me know what happened? I will more than gladly look into the issues for you.

10/10 Fremragende

Jayne

Met all my expectations from Hampton Inn and Suites
Overnattede 1 nat i marts 2024
Svar fra Scott den 19. mar. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good staff
Overnattede 1 nat i marts 2024
Svar fra Scott den 19. mar. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

8/10 Udmærket

Ruth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Scott den 19. mar. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

Maurice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place
Overnattede 1 nat i februar 2024
Svar fra Scott den 19. mar. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Hotel - quiet, comfortable, great breakfast (best ever at a hotel)
Overnattede 1 nat i februar 2024
Svar fra Scott den 19. mar. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

William, Swoope

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Appreciated the wider spaces and shower seat accommodations for my disabled wife (mobility). Great choices in breakfast.
Overnattede 3 nætter i februar 2024
Svar fra Scott den 19. mar. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

8/10 Udmærket

Clare

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
There were quite a few stink bugs in our room! But that’s nothing we’re bothered with. Place is currently under construction for a nice update. Concierge was super sweet! Overall a great hotel!
Overnattede 1 nat i februar 2024
Svar fra Scott den 19. mar. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. Those stink bugs are finally gone! I am so glad, too. I am not a fan of them either. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

4/10 Dårligt

Steve

Our room was not clean. There were “stink” bugs in the room. I killed three after 1 attacked my wife. She got dressed and walked to the desk to complain and they said there was nothing they could do as this is normal. I do not find that acceptable. Very dissatisfied with the Hampton inn at this location
Overnattede 1 nat i januar 2024
Svar fra Scott den 28. jan. 2024
Thank you for taking the time to review your stay. I am so very sorry about the issues you have experienced at the Hilton chain. I agree the stink bugs are an issue. Currently in our climate, this is the time they are out full force, and unfortunately there is no safe kill for them. We are doing our best in removing them from the rooms during the cleaning process, and sometimes, one could be missed. Please rest assured I will use your review as feedback and training material with our staff. I do hope you will give our chain another chance to serve you with your lodging needs.

10/10 Fremragende

JOE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice room close to the highway
Overnattede 1 nat i januar 2024
Svar fra Scott den 28. jan. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

David

Rejste med partner
Check in was friendly and quick.
Overnattede 1 nat i januar 2024
Svar fra Scott den 28. jan. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

William

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Renovation has much improved this updated facility. Spotlessly clean, great breakfast bar. Upscale service might consider offering wine and light dinner. Parking spaces are tight and need flanking handicap parking at side door entrance sharing a common cross hatch area for ramp access which would also serve as walk way to door. Need curb cuts for wheelchair access.
Overnattede 1 nat i januar 2024
Svar fra Scott den 28. jan. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Professional staff and polite, even under pressure
Overnattede 1 nat i december 2023
Svar fra Scott den 28. jan. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean and comfortable
Facility is currently undergoing a renovation, although this did not affect our stay. It was clean, comfortable and the employees were friendly and helpful. I had not stayed at a Hampton Inn for approximately 5 years. I was a little disappointed in the variety and quality of the food available for breakfast.
Overnattede 1 nat i december 2023
Svar fra Scott den 28. jan. 2024
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. I do apologize about our breakfast offerings; we are currently looking into ways of improving them. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy to access and breakfast was well planned and variety was offered.
Overnattede 1 nat i december 2023
Svar fra Hampton Inn by Hilton, Fairmont den 2. jan. 2024
Thank you for taking your time to review our property! We are very happy to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting with your lodging needs in the future!

6/10 Okay

Krystal

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Needs new mattress and updating
Overnattede 1 nat i december 2023
Svar fra Hampton Inn by Hilton, Fairmont den 2. jan. 2024
Thank you for taking your time to review our property. I am so very sorry to hear you had issues regarding your stay at the Hilton chain. We are currently under going renovations. I do hope you will give our chain another chance to serve you with your lodging needs in the future!

4/10 Dårligt

Sandra

I paid for a king and it was reserved only to get here and our room was taken.
Overnattede 1 nat i december 2023
Svar fra Hampton Inn by Hilton, Fairmont den 2. jan. 2024
Thank you for taking your time to review our property. I am so very sorry to hear you had issues regarding your stay at the Hilton chain. Due to some unexpected stayovers we had ran out of that room type. I do hope you will give our chain another chance to serve you with your lodging needs in the future.

10/10 Fremragende

James

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is clean. Well kept and peaceful after a long day of driving.
Overnattede 1 nat i december 2023
Svar fra Hampton Inn by Hilton, Fairmont den 2. jan. 2024
Thank you for taking your time to review our property! We are very happy to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

2/10 Forfærdeligt

albert

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bugs in the bed and room. No response from management when complaints lodged.
Overnattede 2 nætter i november 2023
Svar fra Scott den 28. nov. 2023
Thank you for taking the time to review your stay. I am so very sorry about the issues you have experienced at the Hilton chain. I am sorry I am just now getting back to you, I was out of town for a few days for a family function. Unfortunately, the information you were given about the stink bugs is correct. There is no safe chemical to use on them, I hope you believe when I say they are a pest, and I will be glad when the snow starts - they hate cold and leave. They can flatten out and basically get in anywhere and you can really only catch then in a tissue and dispose of them that way. We have been advised to not use the vacuum cleaners on them because of 1. the smell, and 2. they ruin the filters. They are a staple of nature in this area in the fall and I am glad when they leave as well. Please rest assured I will use your review as feedback and training material with our staff. I do hope you will give our chain another chance to serve you with your lodging needs.

10/10 Fremragende

Zulma

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a very good place, so clean and our room was very spacious and the bed sooo comfortable. We became Hilton honors members
Overnattede 1 nat i november 2023
Svar fra Scott den 28. nov. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

8/10 Udmærket

Gerald

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convienient and clean
Overnattede 1 nat i november 2023
Svar fra Scott den 28. nov. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

Ashley

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
It looked clean in our room but the bathtub clogged up while the shower was on and then we were infested with ants ! Literally ants EVERYWHERE by morning. We had to throw a bunch of stuff in the bathtub and leave immediately because it was so bad!!
Overnattede 1 nat i november 2023
Svar fra Scott den 28. nov. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bedding is not as good as last stay. The bed is a little uneven, lower at the centre. Bed sheets are not set up properly. Asked for a firm pillow and was not available. The pillows are too soft for us. The hair conditioner pump wasn’t working. Staff members are nice, especially the lady looking after the morning breakfast. She’s so helpful and nice.
Overnattede 1 nat i november 2023
Svar fra Scott den 28. nov. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

Michael D

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Scott den 28. nov. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

Becky

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Scott den 28. nov. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

8/10 Udmærket

Tom

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Scott den 8. nov. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

Cynthia, Kingsport

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Uneventful stay. Which is exactly as it should be. 🙂
Svar fra Scott den 7. nov. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

Pearl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Scott den 7. nov. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

8/10 Udmærket

RAMONDA

Overnattede 1 nat i november 2023
Svar fra Scott den 28. nov. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

lawrence

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was fine.
Overnattede 3 nætter i oktober 2023
Svar fra Scott den 7. nov. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

Brian J

Rejste med familie
I79 heavy construction. Access to property difficult and you must be very cautious.
Overnattede 1 nat i oktober 2023
Svar fra Scott den 7. nov. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

Garry, Nicholasville

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Scott den 7. nov. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

6/10 Okay

Deborah

Rejste med partner
Hotel was clean and quiet. Staff was good. However in order to access wifi you needed to join their loyalty program which was extremely annoying. Wifi not good even after accessing
Overnattede 1 nat i oktober 2023
Svar fra Scott den 7. nov. 2023
Thank you for taking the time to review your stay. I am so very sorry about the issues you have experienced at the Hilton chain. Please rest assured I will use your review as feedback and training material with our staff. I do hope you will give our chain another chance to serve you with your lodging needs.

8/10 Udmærket

CHRISTOPHER

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fairmont astay
The hotel is amazing but the need new beds. Both of out queen beed were so hard. It was like aleeping on ply wood. Evrything els was great. Clean and fresh.
Overnattede 2 nætter i oktober 2023
Svar fra Scott den 16. okt. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont and that our team went above and beyond for your requests. I will look into having those mattresses replaced ASAP. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

8/10 Udmærket

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It will be nice if there’s a restaurant
Overnattede 1 nat i oktober 2023
Svar fra Scott den 16. okt. 2023
Thank you for taking the time to review your stay. Please rest assured I will use your review as feedback and training material with our staff. I do hope you will give our chain another chance to serve you with your lodging needs.

10/10 Fremragende

Jerry

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
ok
Overnattede 1 nat i oktober 2023
Svar fra Scott den 5. okt. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

2/10 Forfærdeligt

Donna

Rejste med familie
Synes ikke om: Service og personale
No room at the Inn
After driving a very long 9 hours we arrive at Hampton Inn, where we are told, “I’m sorry, but we have overbooked and have no rooms.” We made this reservation several days in advance so we would be able to get some rest upon arrival. Instead we had to go looking at other hotels for a spare room. Finally found one at Holiday Inn, no thanks to Hampton.
Overnattede 3 nætter i september 2023
Svar fra Scott den 2. okt. 2023
Thank you for taking the time to review your stay. I am so very sorry about the issues you have experienced at the Hilton chain. I do apologize about the overbooking issue. Please rest assured I will use your review as feedback and training material with our staff. I do hope you will give our chain another chance to serve you with your lodging needs.

10/10 Fremragende

Daniel

Rejste med partner
Synes godt om: Faciliteter
We’ve stayed here numerous times on our travels to/from Canada. No complaints.
Overnattede 1 nat i september 2023
Svar fra Scott den 26. sep. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont and that our team went above and beyond for your requests. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

2/10 Forfærdeligt

Robert, Hurricane

Synes ikke om: Service og personale
Showed up to check in and they told me we didn't have a room. No explanation, just that they didn't have one for us even though we had a reservation and confirmed it. Was advised to go to the Holiday Inn instead which was quite nice.
Overnattede 1 nat i september 2023
Svar fra Scott den 25. sep. 2023
I am so sorry about the issues you had, due to unexpected stayovers, we did end up short on rooms that night. I do hope you will accept my sincerest apology. If you are ever in the area, I would like to extend our services to you for another stay.

10/10 Fremragende

Tracey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very friendly staff
Overnattede 1 nat i september 2023
Svar fra Scott den 24. sep. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont and that our team went above and beyond for your requests. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!

10/10 Fremragende

Patricia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Handicapped rm was awesome
Overnattede 4 nætter i september 2023
Svar fra Scott den 24. sep. 2023
Thank you very much for taking the time to review our property! We are very pleased to read that you enjoyed your accommodations at the Hampton Inn by Hilton, Fairmont and that our team went above and beyond for your requests. We are looking forward to welcoming you back and assisting you with your lodging needs in the future!