8 udendørs pools, hytter (tillægsgebyr), parasoller
Tjek tilgængelighed

Anmeldelser af Hyatt Vacation Club at The Welk, San Diego Area

3.5 out of 5
Hyatt Vacation Club at The Welk, San Diego Area
8860 Lawrence Welk Dr, Escondido, CA

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 436 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 226 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 151 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 102 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 85 af i alt 1000 anmeldelser" "

8,4/10

Rengøring

7,8/10

Service og personale

8,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jesper

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i juli 2022
Svar fra Matthew den 15. jul. 2022
Jesper, thank you for your review! We are thrilled you enjoyed your visit and look forward to welcoming you back again!

4/10 Dårligt

Jackeline

Rejste med familie og småbørn
Synes godt om: Service og personale
I didn’t like that check out was at 10am and the cleaning lady knocked on my door at 9:20am. I felt that I needed to hurry out. There are limited dinning options.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Guillermo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jessica, Bell

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property.
Overnattede 2 nætter i maj 2024
Svar fra Kit E. den 24. maj 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

Anna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great pool!
Overnattede 2 nætter i maj 2024
Svar fra Kit E. den 23. maj 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

Christy

Overnattede 1 nat i maj 2024
Svar fra Ava den 21. maj 2024
The Welk Front Desk is very happy to hear you enjoyed your stay! We can't wait to have you back.

10/10 Fremragende

Gloria

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the view from the room we stayed in (golf course and pond view), we enjoyed the different pools and we enjoyed grilling. Also, the weather was perfect!
Overnattede 3 nætter i maj 2024
Svar fra Kit E. den 20. maj 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

Laurin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a great experience- my partner and I were looking for a quiet and fun destination which we would at The Welk.
Overnattede 4 nætter i maj 2024
Svar fra Kit E. den 20. maj 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

2/10 Forfærdeligt

Madison

Rejste med partner
Synes ikke om: Service og personale
The staff at the front desk was extremely rude and very unhelpful. I will never stay here again!
Overnattede 2 nætter i maj 2024
Svar fra Kit E. den 20. maj 2024
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

2/10 Forfærdeligt

Sergio, San diego

Rejste med familie og småbørn
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place is not taking care of! Nothing work properly! All the games are broken or updated Hal of the firepit we tried didn’t worked even the one in the room! No service in the pool area the guy closed the bar when the pool was starting to be busy so silly!!! The manager of this place should really change line of work! Unacceptable!
Overnattede 1 nat i maj 2024
Svar fra Kit E. den 20. maj 2024
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

10/10 Fremragende

Marlene

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We loved it here! It was so nice and quiet! Such a great staycation! So Family friendly and so much to do. There was a kitchen which was so useful and they were stocked with pots/pans/playes/cups/utensils and even grill amenities. It has a toaster, microwave, fridge, and coffee maker. Also has a little closet in the hallway with a broom/vacuum/iron/ironboard. The bathroom was pretty big with good water pressure and stocked with shampoo/conditioner/bodywash. Would definitely recommend! And would definitely stay again I wish check in time was earlier and check out was a little later to enjoy more but we did love the two pools and splash pad. So fun for the kids and us adults!
Overnattede 1 nat i maj 2024
Svar fra Kit E. den 20. maj 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 Okay

Douglas

Rejste med familie
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Beautifully maintained grounds. The unit needed work. Badly scuffed baseboards, dirty carpet, chairs near end of life. Mold in the shower. Expedia booked us into a different part of the resort than was described and shiwn in pictures. We'll never use Expedia again.
Overnattede 5 nætter i maj 2024
Svar fra Kit E. den 20. maj 2024
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

10/10 Fremragende

Victor

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Secluded location with a few stores within driveable distance
Overnattede 2 nætter i maj 2024
Svar fra Kit E. den 15. maj 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

Brendan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I have stayed here several times over the past 20 years and it is always a great spot for family and fun.
Overnattede 2 nætter i maj 2024
Svar fra Kit E. den 14. maj 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

Brandon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Big
Overnattede 2 nætter i maj 2024
Svar fra Kit E. den 14. maj 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

German

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great experience
Overnattede 1 nat i maj 2024
Svar fra Kit E. den 13. maj 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Udmærket

Mark Andrew

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We did not care that our room was on the 3rd floor ( 2 stair wells down below ground level).No elevators. With check in time at 4 pm and check out @ 10 Am...for the price of the room should be 11am check out and 3 pm check in.
Overnattede 2 nætter i maj 2024
Svar fra Kit E. den 13. maj 2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

adrian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2024
Svar fra Kit E. den 7. maj 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

shlomit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The best resort for family that want fun
Overnattede 10 nætter i april 2024
Svar fra Kit E. den 2. maj 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Kit E. den 2. maj 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

Ron

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and the price was fair.
Overnattede 2 nætter i april 2024
Svar fra Kit E. den 30. apr. 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

DARLENE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love how amazing the views are the cleanliness and the spacious bedrooms. Oh my God the place is amazing so many things to do from golfing to theater to swimming tennis courts great place to get away as a couple or even with Family will be coming back many times
Overnattede 2 nætter i april 2024
Svar fra Kit E. den 30. apr. 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 Okay

Marvin

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Restaurant and bar options close way too early
Overnattede 2 nætter i april 2024
Svar fra Kit E. den 30. apr. 2024
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

8/10 Udmærket

Arlene

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s in a beautiful setting but the amenities are a bit old. The room is large, nice space. The restaurants are old and a lot smelly.
Overnattede 2 nætter i april 2024
Svar fra Kit E. den 13. maj 2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

Marc

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i januar 2024
Svar fra Kit E. den 30. apr. 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

Bess

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Kit E. den 29. apr. 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

Gina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property will be going back had an amazing time.
Overnattede 2 nætter i april 2024
Svar fra Kit E. den 26. apr. 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Udmærket

Michael

Rejste med familie
Synes godt om: Rengøring, faciliteter
I was surprised when I found out that a lot of people got there rooms for free when we paid over full price for mine. We did get a couple of free tickets to the Safari and the zoo. I am disappointed that Expedia did not tell me it was a time share.
Overnattede 5 nætter i april 2024
Svar fra Kit E. den 25. apr. 2024
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

8/10 Udmærket

jennifer

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Kit E. den 23. apr. 2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

2/10 Forfærdeligt

Cara

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
As a solo traveller, this resort was the wrong choice. I felt unsafe to walk around the property after dark, even to walk to the restaurant. It was too isolated for solo travel. I ended up staying in my room after dark and checked out after 1 night.
Overnattede 5 nætter i april 2024
Svar fra Kit E. den 22. apr. 2024
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

2/10 Forfærdeligt

christina

Rejste med familie
Synes ikke om: Service og personale
Customer service was horrible
Overnattede 1 nat i april 2024
Svar fra Kit E. den 15. apr. 2024
Thank you for your review. We apologize for the issues you encountered with our staff. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

2/10 Forfærdeligt

Gina

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter
From the moment we arrived we experienced inconveniences. Resort was very spread out and every employee would either give us a different/incorrect answer or didn’t have an answer so we wasted a lot of time for what should have been very simple. Very frustrating. Unit was very outdated, was not thoroughly clean upon entry, a maintenance tech even came by asking if everything was “working okay” as he was supposed to have “inspected” the unit before we were let in. Ridiculous. The unit above us sounded like they were moving furniture all night and early morning or it was under construction. Front desk rang very loudly after 9:30 pm waking us up (we were already in bed tired from travel). We agreed to a 90 min sales meeting which went well over 2 hours because THEY were running late. I could go on and on. You could not pay me to stay at this property ever again.
Overnattede 4 nætter i april 2024
Svar fra Kit E. den 15. apr. 2024
Thank you for your review. We apologize for the issues you encountered with our maintenance team and our front desk. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

8/10 Udmærket

Rajat

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is big and beautiful, but having vip access, i was not offered the room credit nor room upgrade. Added connected rooms in expedia notes which was not honored.
Overnattede 2 nætter i april 2024
Svar fra Clay den 9. apr. 2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience, but apologize for the inability to provide connecting rooms. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

Gary

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Privacy
Overnattede 1 nat i april 2024
Svar fra Clay den 9. apr. 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

Noe

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome place
Overnattede 1 nat i april 2024
Svar fra Ryan den 8. apr. 2024
Thank you, Noe, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 Okay

Trisha

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Two of the three advertised dining options are always closed and staff have no idea if and when they will open. The third dining option is only open certain days of the week. You will need to bring your own groceries and cook in your room for every meal or drive about 20 minutes outside of the resort to find food. Rooms are in disrepair - holes in blankets, stains on upholstery, broken furniture and decor. Resort property is massive and beautiful but you will need to drive everywhere. There is an advertised shuttle to get you around, but we found it incredibly inconsistent. One might we had to walk a mile back to our rooms with sleepy kids at bedtime because there wasn't enough staff to pick us up in the shuttle. There were lots of activities for kids and the staff running the activities were very kind and doing the best with what was available to them (broken games and equipment). Our stay felt more like renting a run down airbnb with a good community pool than a 4 star resort.
Overnattede 4 nætter i marts 2024
Svar fra Ryan den 8. apr. 2024
Thank you for your review. We apologize for the issues you encountered with dining options, room conditions, and our shuttle service. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

10/10 Fremragende

Eric, Tega Cay

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice complex with above average amenities.
Overnattede 5 nætter i marts 2024
Svar fra Ryan den 8. apr. 2024
Thank you, Eric, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

Victor

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked that their were many resources to do on property for the family. Enough to have a great time.
Overnattede 1 nat i april 2024
Svar fra Ryan den 8. apr. 2024
Thank you, Victor, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

Keivan, Los Angeles

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 4 nætter i marts 2024
Svar fra Ryan den 8. apr. 2024
Thank you, Keivan, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

gaby

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Peaceful
Overnattede 2 nætter i marts 2024
Svar fra Ryan den 8. apr. 2024
Thank you, Gaby, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Fremragende

Amanda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful Mountain View . Love love
Overnattede 3 nætter i marts 2024
Svar fra Ryan den 8. apr. 2024
Thank you, Amanda, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

4/10 Dårligt

christopher

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Horrible conditions that were not addressed by on site staff. Also, Expedia never followed up with my pre trip concerns and scheduling requests. I have lost faith and confidence in Expedia
Overnattede 3 nætter i marts 2024
Svar fra Ryan den 8. apr. 2024
Thank you for sharing your feedback. We are truly sorry to hear about the conditions you experienced and the lack of follow-up on your pre-trip concerns. Your satisfaction is very important to us, and we're taking your comments seriously to improve our service and communication. We hope for another opportunity to restore your faith in us.

10/10 Fremragende

laja

Overnattede 1 nat i marts 2024
Svar fra Kit E. den 15. apr. 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Udmærket

Estefania

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Beautiful location . The only thing I didn’t like was the invited us to the timeshare meeting I went with open mind to see if it was worth it buying it but the sales man was rude and giving attitude. Until the supervisor notice and came to apologize but it was too late because by the time I was already thinking about leaving the place.
Overnattede 2 nætter i marts 2024
Svar fra Clay den 11. apr. 2024
Thank you for your review. We're sorry to hear about the experience you encountered during your vacation ownership presentation. We're addressing these issues to ensure a smoother and more informed process for our guests. We appreciate your patience and hope to offer you a better experience in the future.

10/10 Fremragende

Ashley

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Like: Beautiful scenery, quiet, pools are warm, beds are comfortable including the couch pull out, they keep the towel cabinet open so you dont have to call for towels, which is nice, bbq pits, fire pit, golf course, full kitchen with utensils, and food was good at the Grill. Dislikes: no elevators, parking is not the greatest, and staff wasnt very accommodating. I asked to be close to our family and we were told we were, but we were literally 3 buildings away (which its a large property) and when i called front desk to see about changing rooms (the room next to my family was unoccupied) they said they would ask management and call back. I stayed there for 4 days, no one ever called us back... that was disappointing. It was a far walk everytime we had to do anything... and you have to walk because theres never parking near your hotel rooms.... Overall, it was a nice resort and we loved our stay.
Overnattede 1 nat i marts 2024
Svar fra Ryan den 8. apr. 2024
Thank you, Ashley, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Udmærket

Mark

Overnattede 1 nat i marts 2024
Svar fra Kit E. den 11. apr. 2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Udmærket

Micheal

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful scenery! Rooms clean and warm. Excellent parking and extremely safe.
Overnattede 1 nat i marts 2024
Svar fra Ryan den 8. apr. 2024
Micheal, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Fremragende

Carolina

Overnattede 6 nætter i marts 2024
Svar fra Ryan den 8. apr. 2024
Thank you, Carolina, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Udmærket

TRANG

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love everything about this property. Would have given it 5 stars, except the dishwasher was broken.
Overnattede 3 nætter i marts 2024
Svar fra Ryan den 8. apr. 2024
Trang, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Fremragende

Leta, Laguna Niguel

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very family oriented and kids safe. Lots of activities for everyone.
Overnattede 3 nætter i marts 2024
Svar fra Ryan den 14. mar. 2024
Thank you, Leta, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!