Hoteller nær Emerald Hills Centre

"Room was clean"

"The only reason I would give this a 4 star overall instead of 5 is that there was noise in the room above us after 10:00 pm that kept my kids awake. When I called to the front desk, he told me it was staff up there. The noise stopped immediately but I was surprised that staff wouldn't be more aware... Overall, I do highly recommend and I will book there again."

"Nice room ,good location"

"Convenient location, helpful staff"

"Excellent hotel in a great location. Clear room. Friendly staff. Nice breakfast."

"The rooms were clean, we spent two (2) nights, our room wasn't cleaned. I don't know if you have to ask for cleaning. Everything has changed since COVID. No parking available but underground had lots of room. I didn't see security, there were a lot of cars double parked. Overall, it was okay, really no complaints, it was just average. They did have breakfast, which I failed to see when I made the reservations. They embarrassed my husband when they asked him to leave but they never...

"Watch charges to your credit card. We’re going to do a pre auth but charged my card."

"Excellent place to Stay and Staff is Great"

"The room was reasonably clean and comfortable. The beds were too soft for us. The breakfast was good the one morning we ate there. Some items, like pancakes, were prepared from scratch. We stayed three nights over a weekend. The garbage bins in the foyer were overfilled and stinking and the desk staff didn’t change it out all weekend. The parking lot is untidy and the garden spaces are full of weeds and bits of garbage. Over the course of three nights, we were more than ready to leave and will...

"I liked the location and large size of this place. However, I was disappointed for my adult child to find black underwear in the main washroom, behind the door. The counter tops in the kitchen had food stains, the fridge has fingerprint smears and the stove top had grease splatter that was poorly wiped. Nevertheless, the front desk quickly removed the underwear, I was disappointed that it was not as thoroughly cleaned as our first stay. Sadly, we all agreed not to stay there again."

"A/C gets cold and the bed is soft"

"Everything was excellent except some sticky substance on the floor when we entered the room. Shoes kind of stuck to the floor… could even feel something on the floor with bare feet. Other than that, the room was beautiful and clean"

"Clean"

"*"

"The property was very nice and clean, and the bed was extremely comfortable."

"location view parking not great"

"Staff were very attentive. A couple youth were injured from the slide in the pool. As soon as staff were notified they went to investigate the issue. Breakfast was wonderful. My Daughter loves the Waffles. Room was clean and comfortable This was a Staycation for myself and Daughter as we live in the city."

"Nice clean and close to everything"

"Vi fik lov til at tjekke sent ud uden ekstra betaling. Tusind tak"