Hoteller i Elburn

"The hotel was simply adequate for my purposes but it in no way met my expectation of an 8.5 customer satisfaction rating. The carpeting is old and needed to be swept. There were no amenities in the room other the the television and the ac/heat If you just need to cheap place to start it is adequate for that purpose but at best, I’d rate it a 5. "

"Clean and quiet"

"The Heater in the room . didn't work. even after multiple complaints the heater was not fixed. I had to cover myself with 4+ blanket and 2 set of clothes to get some sleep. while the temp was at freezing outside on both nights. "

"The key fob wasn’t working, had to ask them to replace it twice. I asked for the extra blankets as the existing one was smelly, but they said there was no housekeeping to provide it. Finally, the bathroom lock was broken."

"We enjoyed the walk in shower with the safety rails."

"Pretty good "

"Room was clean and comfortable. Check in staff was excellent. Average hotel breakfast but was hot and always filled in. This is my go to hotel whenever I travel to Chicago. "

"It was okay "

"Staff "

"It was lots of noise in there hallway, people screaming very loud and it was ongoing for hours until past midnight. I don’t think this has anything to do with the staff of the hotel because I don’t think they heard the nice I should’ve reported, but I was too tired., well I think they should have camera in their hallway so they can see what’s going on"

"Was disappointed the pool was not open but appreciated the phone call a few days beforehand letting me know. The front desk staff was so kind and helpful. "

"It’s an ok place to stay for a night if you are in town for a function . Room was clean enough. Not much of a breakfast but coffee was good enough to give us a boost in the morning. "

"If you want to hear every footstep on the floor above you. This is the place for you "

"Easy to get to Naperville train stations and Amtrak trains "

"The staff are great and so is the breakfast. Both the pool and fitness center were under construction which wasn't communicated in the Expedia page. The property is really tired and in need of a full remodel. This is reflected in the price which is discounted so don't complain, but be aware that you are receiving a discount while they work on the property. Looking forward to visiting in the future when the remodel is done."

"Ok"