Udendørs pool, åben fra kl. 07.00 til kl. 23.00, liggestole

Anmeldelser af The Haywood El Dorado, Tapestry Collection by Hilton

2.5 out of 5
The Haywood El Dorado, Tapestry Collection by Hilton
210 South Washington Avenue, El Dorado, AR

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 100 af i alt 137 anmeldelser" "
Bedømmelse på 8 − Udmærket. 29 af i alt 137 anmeldelser" "
Bedømmelse på 6 − Okay. 2 af i alt 137 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 137 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 137 anmeldelser" "

9,8/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,8/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Ben

Synes godt om: Rengøring
Synes ikke om: Service og personale
We had someone next door to us making loud noises till 1:30 in the morning. I called the front desk at midnight and they didnt take care of the problem. I asked them for a later check out time and they wouldn't work with me, and they claimed I didnt call. I guess you have to record or video everything to get the correct service. We have stayed here in the past and enjoyed it.
Overnattede 1 nat i marts 2024
Svar fra Lance Jonio den 22. mar. 2024
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied. Being a Hilton property, we pride ourselves on our customer service and the high-quality standards we maintain, and we apologize for not meeting your expectations during your stay with us. We appreciate your feedback, and we will convey your review with the management team so this may not happen again. We enjoyed having you stay with us, and we hope you will consider staying with us again in the future.

10/10 Fremragende

Bryan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nicest thing in El Dorado
Overnattede 1 nat i februar 2024
Svar fra Lance Jonio den 1. mar. 2024
Thank you so much for the fantastic review! We are happy to hear that you enjoyed your stay with us.

10/10 Fremragende

Krista

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Lance Jonio den 1. mar. 2024
Thank you so much for the fantastic review. We look forward to having you stay with us again.

8/10 Udmærket

Kenny

Overnattede 1 nat i december 2023
Svar fra Lance Jonio den 22. mar. 2024
Thank you so much for taking the time to reviewing us here at The Haywood. We really appreciate it! We enjoyed having you stay with us, and we look forward to hosting you again very soon! Have a great day! And thanks again for the review.

10/10 Fremragende

Damien

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super friendly clean and organized. I would prefer a softer bed.
Overnattede 3 nætter i november 2023
Svar fra Lance Jonio den 22. mar. 2024
Thank you so much for taking the time to write such a wonderful review. We really appreciate it! We’ll make sure we convey the message to our Team, as they will be delighted to hear your feedback. Additionally, we will let our management team know about your preferences so that we may better accommodate our guests, like yourself, in the future. We enjoyed having you stay with us, and we look forward to hosting you again very soon! Have a great day! And thanks again for the review.

6/10 Okay

Michael

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Room was not cleaned properly as dirt and dust on the floor in the bath and the shower walls were not clean either. Stayed over Thanksgiving and no maid sevice so room remained uncleaned nor made up. In room coffee sucks (Starbucks and Green Mt). Hilton could do better for $200/night rates.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Marcus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We loved our stay. Brittany the front desk host was amazing, warm , and lovely
Overnattede 1 nat i november 2023

10/10 Fremragende

Donna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly and efficient staff. The facility is clean. Room was nice and quiet The bar downstairs is fun. Overall good stay.
Overnattede 1 nat i november 2023

10/10 Fremragende

Lisa

Overnattede 2 nætter i november 2023

8/10 Udmærket

Wanda

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel was beautiful. It was perfectly located for walking everywhere in the downtown district. Our only disappointment was waiting and waiting for a chance to eat breakfast. We finally gave up waiting for the refill of food and left to go elsewhere to eat. The staff, the room, and the location was great, though!
Overnattede 1 nat i november 2023

10/10 Fremragende

Peter

Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to stay!
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Andrea

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly employees and beautiful property!
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Mark, Kansas City

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 2 nætter i september 2023

8/10 Udmærket

James

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best thing in town
Hotel is literally the best in town. It was clean, the staff was friendly, I felt very safe and the morning breakfast was great. If you are lucky, they will have the biscuits and gravy it was AMAZING! If you are going to EL Dorado there is no reason to stay anywhere else, trust me.
Overnattede 2 nætter i august 2023

8/10 Udmærket

Felicia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is real nice, however, it is close to bar and it was a little loud at night. I also heard a lot of people in hallway late at night. The room is very nice and the breakfast was really good. But very thin walls on the second floor and could hear everything.
Overnattede 1 nat i juli 2023

10/10 Fremragende

Roger

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A very enjoyable stay, location was perfect. Walking distance to several restaurants. A+ service from Tammy and Stephanie at the bar.
Overnattede 2 nætter i juli 2023

2/10 Forfærdeligt

Heath

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Just when you thought you were middle class
Service was horrible, hosts were horrible, everyone acted approached my wife and I with a demeanor as they were so much better than ourselves. You'd have thought we had the plaque from the outside looking in. Beds were comfortable that's about all I'd have to say good about this venue. We'll never be back if our life's depend on it, we'll sleep in the truck before I give this establishment another dime of my money. Disappointed is an understatement.
Overnattede 1 nat i juli 2023

10/10 Fremragende

Wende

Overnattede 1 nat i juni 2023

10/10 Fremragende

Arlene

Overnattede 1 nat i juni 2023

10/10 Fremragende

Jodie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very friendly staff and great place to stay for a concert.
Overnattede 1 nat i juni 2023

10/10 Fremragende

Michelle

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Conveniently located.
Overnattede 3 nætter i maj 2023

10/10 Fremragende

Donna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was helpful and room was clean
Overnattede 1 nat i maj 2023
Svar fra Krista den 24. maj 2023
Thank you for giving feedback on your most recent stay, we appreciate it and YOU! I will make sure to let the staff know of your kind words! We hope you will keep us in mind for any future visits to El Dorado. Have a great day and stay safe!

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
Was an amazing hotel. Would stay again next time I'm in town.
Overnattede 1 nat i marts 2023
Svar fra Krista den 10. maj 2023
Thank you for your feedback on your most recent stay, we appreciate it and YOU! I will make sure to let the staff know of your kind words. We look forward to having you with us again. Have a great day and stay safe!

10/10 Fremragende

Kelvin

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Neat place to stay. Can walk to shops and restaurants downtown.
Overnattede 1 nat i maj 2023
Svar fra Krista den 9. maj 2023
Thank you for your feedback, we appreciate it and YOU! I am so glad to hear that you enjoyed your stay and the location made it easier for you. Keep us in mind for any future stays in El Dorado. Have a great day and stay safe!

8/10 Udmærket

Brittney

Overnattede 2 nætter i april 2023
Svar fra Krista den 24. maj 2023
Thank you for giving feedback on your most recent stay, we appreciate it and YOU! We hope you will keep us in mind for any future visits to El Dorado. Have a great day and stay safe!

10/10 Fremragende

Erin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was very clean, the rooms, well equipped. The staff was extremely friendly and helpful. The only negative, was the options for breakfast.
Overnattede 1 nat i april 2023
Svar fra Krista den 25. apr. 2023
Thank you for the feedback on your most recent stay, we appreciate it and YOU! I will make sure to let the staff know of your kind words and the correct departments know of your concerns on breakfast. Please keep us in mind for any future visits to El Dorado. Have a great day and stay safe!

10/10 Fremragende

Crystal

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The paintings at the property make for very good photo opportunities. The room was very spacious and quiet. The staff was nice. I would definitely stay here again if I had the chance to.
Overnattede 1 nat i april 2023
Svar fra Krista den 25. apr. 2023
Thank you for the feedback on your most recent stay, we appreciate it and YOU! The artwork is done by artists in Arkansas and are unique, I completely agree with you! Great photo chances! I will make sure to let the staff know of your kind words. Keep us in mind for any future stays in El dorado! Have a great day and stay safe!

10/10 Fremragende

Paul

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to stay
The Haywood is great. Super clean inside and out. The staff was amazing. Location was perfect. Easy walk to downtown and several food places as well a grocery store within easy walk. Very impressed with this stay.
Overnattede 2 nætter i april 2023
Svar fra Krista S. den 11. apr. 2023
Thank you for giving feedback to your most recent stay, we appreciate it and you! I am so glad to see that you had such a great visit! We are in the perfect location and are lucky for that. Please keep us in mind for any future visits to El Dorado! Have a great day and stay safe!!

10/10 Fremragende

katie, bernice

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel. Clean quiet room. The staff was very nice.
Overnattede 1 nat i marts 2023
Svar fra Krista den 14. mar. 2023
Thank you for your feedback on your most recent stay, we appreciate it and you! I am glad to see you had a good experience! I will make sure to let the staff know of your kind words! Please keep us in mind for any future visits to El Dorado. Have a great day and stay safe!

10/10 Fremragende

Nadine, Montreal

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel in the area, brand new and modern, great hotel bar
Overnattede 1 nat i marts 2023
Svar fra Krista den 14. mar. 2023
Thank you for your feedback on your most recent stay, we appreciate it and you! I am glad to see you had a good experience! I will make sure to let the staff know of your kind words! Please keep us in mind for any future visits to El Dorado. Have a great day and stay safe!

10/10 Fremragende

Nicole

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful boutique hotel conveniently located to everything! Staff was super friendly and helpful! Would definitely recommend and stay again!
Overnattede 2 nætter i februar 2023
Svar fra Krista den 14. mar. 2023
Thank you for your feedback on your most recent stay, we appreciate it and you! I am glad to see you have a good experience! I will make sure to let the staff know of your kind words! Please keep us in mind for any future visits to El Dorado. Have a great day and stay safe!

8/10 Udmærket

Lara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is clean, modern, and extremely convenient. Because of its location, once we parked, we didn't use the car again until we left. Everything we needed was within walking distance. The staff was great, the beds were comfortable, and the room was clean. My only complaints are that the shower caddy was on the floor in the room's entryway when we arrived, and the bathroom mirror lights didn't work. Other than those minor things, it was a great experience.
Overnattede 1 nat i februar 2023
Svar fra Krista den 14. mar. 2023
Thank you for your feedback on your most recent stay, we appreciate it and you! I am glad to see you had a pretty good experience! We did have maintenance fix this issue. Please keep us in mind for any future visits to El Dorado. Have a great day and stay safe!

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean and upscale property
Overnattede 2 nætter i februar 2023
Svar fra Krista den 14. mar. 2023
Thank you for your feedback on your most recent stay, we appreciate it and you! I am glad to see you have a good experience! Please keep us in mind for any future visits to El Dorado. Have a great day and stay safe!

4/10 Dårligt

Eddie

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Check in staff untrained. Could not give me a receipt or even tell me what I was charged on credit Card. Took forever to get me checked I. And I was the only one At counter. Others complained same experience
Overnattede 1 nat i februar 2023
Svar fra Krista den 14. mar. 2023
Thank you for your feedback on your most recent stay with us, I will make sure to let the correct departments know of your concerns about your stay. Have a great day and stay safe!

10/10 Fremragende

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to stay
Hotel was very nice and the front desk people were very helpful. The breakfast and coffee bar was also nice.
Overnattede 1 nat i januar 2023
Svar fra Krista Stepp den 26. jan. 2023
Thank you for giving feedback on your most recent stay with us, we appreciate it and YOU! I will make sure to let the staff know of your kind words. Please keep us in mind for any future visits to El Dorado. Have a great day and stay safe!

10/10 Fremragende

Wes

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2022
Svar fra Krista Stepp den 26. jan. 2023
Thank you for taking the time to give feedback on your stay with us, we appreciate it and YOU! Please keep us in mind for any future visits to El Dorado. Have a great day and stay safe!

10/10 Fremragende

Joyce

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Very clean, new and nice big room
Overnattede 1 nat i december 2022
Svar fra Krista Stepp den 24. dec. 2022
Thank you for taking the time to give feedback on your stay with us, we appreciate it and YOU! I will make sure the staff knows of your kind words. Have a great day and MERRY CHRISTMAS!!

10/10 Fremragende

Lucas

Overnattede 1 nat i december 2022

2/10 Forfærdeligt

Janet

Overnattede 1 nat i november 2022
Svar fra Krista Stepp den 20. nov. 2022
Thank you for the feedback. I am sorry you had such a terrible experience. Is there any feedback you can give us so we can improve in any departments that we need to? We would love to know of any issues that were encountered during your stay. Also, during your stay if you have any issues, please let us know so we can try to help! We want to make sure our guests have the best stay. Thank you, have a great day and stay safe.

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2022

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2022

10/10 Fremragende

Godfred, Houston

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast was excellent
Overnattede 3 nætter i oktober 2022
Svar fra Krista Stepp Operations Admin den 18. okt. 2022
I am so glad you enjoyed it. We are finally starting to roll out our hot breakfast, it's so exciting!!! Come back to see us, hopefully the next time we will have everything out! Have a great day and stay safe!

10/10 Fremragende

Jerri

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2022

10/10 Fremragende

Tammy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place is Niiiiice! Friendly staff, outdoor seating is great for visiting with family & friends. The bar was well stocked and morning coffee was great. Would definitely recommend staying here!
Overnattede 1 nat i oktober 2022
Svar fra Krista Stepp Operations Manager den 10. okt. 2022
Good morning,Thank you for taking the time to give feedback on your most recent stay with us. We appreciate YOU! I am glad you had a good experience, and everything went smoothly. I will make sure to let the staff know of your kind words. Come back to see us if you are back this way! Have a great day and stay safe!!

10/10 Fremragende

David

Overnattede 1 nat i september 2022

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Weekend trip.
This is a beautiful property. We didn't use the pool, but it is a 3'9" small pool. There is no sauna or whirlpool or fitness facility. The property is very clean, new and comfortable. We will most likely return.
Overnattede 2 nætter i september 2022
Svar fra Krista Stepp Operations Manager den 28. sep. 2022
Thank you for taking the time to give feedback on your most recent stay, we appreciate you and your stay. We are in network with Healthworks, which our guests get to use for free, but I understand wanting one on sight! I hope you keep us in mind for any future visits to El Dorado. Have a great day and stay safe.

10/10 Fremragende

Nathaniel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very Clean and it felt personalized for me
Overnattede 1 nat i september 2022
Svar fra Krista Stepp Operations Manager den 4. sep. 2022
Thank you for taking the time to give feedback on your most recent stay with us. I am so glad to hear that you enjoyed your visit! All of our artwork is done by local artists, whether it be from El Dorado or Arkansas. They are very unique! We want our guest to feel comfortable and welcome anytime they come. Keep us in mind for any future visits to El Dorado! Have a great day and stay safe.

10/10 Fremragende

Thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The town of El Dorado is magical! The Hotel reflect the tranquil, easy-going mood of the community. During my visit to this property the bar was not open. So, we ventured out to the local bar scene (half block away) The pool is small but very safe for children. The breakfast was a miss. However, the town offer so many wonderful mornings options within walking distance, it didn't matter. This Hotel is a very nice. The staff is kind and helpful. The grounds are clean. The rooms are clean and modern.
Overnattede 2 nætter i august 2022
Svar fra Krista Stepp Operations Manager den 9. aug. 2022
Thank you for taking the time to give your feedback on your most recent stay with us. It is a cute little town and they couldn't have picked a better place to build our hotel! I am glad that you had a good stay overall with us and was able to take in the cuteness of Downtown El Dorado! Come back to see us and have a great day!