Dear Dan, Thank you for taking the time to review your stay with us. We are disappointed to hear about your experience with us not reaching the levels of service we expect of ourselves. We thrive as a team to create the most positive and welcoming of stays and I can see we have not managed to create this on your stay. The team and I will look further into your stay and work tirelessly to ensure our standards are kept where we expect them. I hope we are able to welcome you back to Hilton Edinburgh Carlton in the future to make amends. Best Wishes,

Dear Tine,Thank you for taking the time to review your stay with us.We are disappointed to hear about your experience with us not reaching the levels of service we expect of ourselves. We thrive as a team to create the most positive and welcoming of stays and i can see we have not managed to create this on your stay.The team and I will look further into your stay and work tirelessly to ensure our standards are kept where we expect them.I hope we are able to welcome you back to Hilton Edinburgh Carlton in the future to make amends.Best Wishes,ConnorAssistant Night Manager

thank you for your score, and i am disappointed to see that on this occasion we were unable to exceed your expectations. I hope we can welcome you back for a 10 out of 10 stay.

Dear Anonymous, Thank you very much for taking the time to share your experience here at Hilton Edinburgh Carlton on Expedia. I am sorry to hear that your stay with us was not up to your expectations. I really do hope to have the opportunity to welcoming you back in the future.

Dear Claus Find, Thank you very much for taking the time to share your experience with us. We’re delighted to see such positive feedback and will be sure to share with our team. We look forward to welcoming you back again soon! Kind Regards,

Dear Katja, Tank you very much for your review. We are delighted to know you enjoyed your stay with us. Warm regards,

Dear Clifford,Thank you for the 5-star rating! We're thrilled you enjoyed your stay. We look forward to welcoming you back soon! Kind Regards,LiamNight Manager

Dear Carla Maria,Thank you for taking the time to review your stay with us. We are delighted to see you have enjoyed your time with us.We hope to welcoming you again soon.Cordiali Saluti

Dear Kim Viktoria,Thank you for the wonderful review! We're thrilled to hear you had a great time and enjoyed our friendly staff. We're delighted your daughter loved the shampoo and conditioner too! Looking forward to welcoming you back soon.Kind Regards,LiamNight Manager

Dear Steve,Thank you for your feedback. We apologize for any inconvenience caused by the construction and renovations. We appreciate your understanding and hope you'll consider staying with us again in the future.Kind Regards,LiamNight Manager

Dear Lilia,Thank you for your positive review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager

Dear Ahmed,Thank you for your feedback! We appreciate your review and will use it to improve our services. We hope to welcome you back for a better experience in the future.Kind Regards,

Dear Mollie,Thank you for your kind words! We're thrilled you enjoyed our prime location, spacious rooms, and our restaurant. Our front desk team is always here to assist. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager

Dear Heather,Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us. Maintaining cleanliness is a top priority, and we're thrilled that it contributed to your positive experience. We hope to welcome you back again soon!Kind Regards,LiamNight Manager

Dear Stephanie,Thank you for your feedback! We appreciate your understanding regarding the construction noise. Delighted to hear our team provided exceptional service. We're glad you enjoyed our prime location near the Royal Mile. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager

Dear Peter,Thank you for sharing your feedback! We're thrilled you enjoyed your stay and hope to welcome you back soon.Kind Regards

Dear Franny,Thank you for your feedback! We're thrilled to hear you enjoyed our convenient location, friendly staff, and peaceful rooms. It's wonderful to know you had a great experience with us. We appreciate your recommendation and hope to welcome you back soon!Kind Regards,

Dear Richard,Thank you for your wonderful review! We're delighted to hear that you and your son enjoyed your stay with us while touring Scotland. Our team takes great pride in providing excellent service, and it's always a pleasure to hear when our guests appreciate it. We're glad you found our rooms modern and comfortable, and that you enjoyed our abundant breakfast in our bright and beautiful dining area. We hope to welcome you back again soon for another impressive stay!Kind Regards,LiamNight Manager

Dear Francis,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our hotel's central location. We aim to provide a convenient and comfortable experience for all our guests. Looking forward to welcoming you back soon! Kind Regards,LiamNight Manager

Dear Shahad,Thank you for your kind words! We're thrilled to hear that you found our staff helpful and friendly, and that you enjoyed our comfortable beds and room service/breakfast offerings. We look forward to welcoming you back soon for another great stay!Kind Regards,LiamNight Manager

Dear Laura,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us, from the comfortable room to our fantastic breakfast selection. Our team strives to provide exceptional service, and we look forward to welcoming you back soon.

Dear Jackie,Thank you for your kind words! We're thrilled to hear you enjoyed our excellent location. We strive to provide top-notch service and are delighted it met your expectations. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager

Dear Jonathan, Thank you for sharing your feedback! We're thrilled you enjoyed your stay and hope to welcome you back soon.Kind Regards.

Dear Tong,Thank you for your feedback! We're thrilled to hear you enjoyed our perfect location and spacious rooms. Your satisfaction is our priority. We look forward to welcoming you back soon for an even better experience.Kind Regards,LiamNight Manager

Dear Jonathan,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel clean and appreciated the spacious room sizes. We apologize for any inconvenience caused by the reduced lift service during your stay. Rest assured, we are actively addressing this issue to improve guest experience. Regarding the smell of smoke in the lobby, we are taking steps to enforce our non-smoking policy more rigorously. We're pleased you found our central location convenient for accessing transportation. We hope to have the opportunity to welcome you back and provide an even better experience.Kind Regards,LiamNight Manager

Dear Doran, Thank you for appreciating our convenient location! We're thrilled to hear that it's well-suited for your Get Your Guide tours, with everything within a 10 to 15-minute walk. We aim to provide our guests with easy access to all the attractions. Looking forward to welcoming you back soon!

Dear Francisco Javier,Thank you for your kind review! We're delighted to hear that you found our hotel's location convenient for your visits and tours. We strive to offer our guests a comfortable and convenient stay, and we're thrilled to have met your expectations. We look forward to welcoming you back again soon!Kind Regards,LiamNight Manager

Dear Rodney,Thank you for your positive review and for highlighting our great location and staff! We appreciate your understanding regarding the renovations causing some noise. We're working hard to enhance our facilities and ensure a better experience for our guests. Looking forward to welcoming you back soon!Kind Regards,LiamNight Manager

Dear Jan,Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. It's always our goal to provide exceptional service and exceed our guests' expectations. We hope to have the pleasure of welcoming you back soon! Kind Regards,LiamNight Manager

Dear Mark,Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear you enjoyed your experience overall. We appreciate your support and look forward to welcoming you back soon!Kind Regards,LiamNight Manager

Dear Kenneth, We apologize for the inconvenience caused by the early morning repairs and the billing discrepancy regarding breakfasts. Your feedback is crucial, and we're addressing these issues internally to ensure a more seamless experience. And regarding the billing issue as you booked through third party Expedia should have send the room bill to your e-mail . Thank you for bringing these matters to our attention.

Dear Joanne,Thank you for taking the time to share your positive experience at our hotel! We're thrilled to hear that you found our location perfect, our staff helpful and polite, and our rooms beautiful. We appreciate your kind words and hope to welcome you back soon!Kind Regards,LiamNight Manager

Dear Cristian,Thank you for your positive review! We're thrilled to hear that you enjoyed our convenient location. It's our pleasure to provide a perfect area for easy access to all the town has to offer. We look forward to welcoming you back on your next visit.Kind Regards,LiamNight Manager

Dear Thomas,Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay with us. Our team works hard to ensure every guest's comfort and satisfaction, and we're delighted to know we hit the mark for you. If you ever find yourself in the area again, we'd love to welcome you back.Kind Regards,Liam Night Manager

Dear John,Thank you for taking the time to share your feedback! We're thrilled to hear that you had a 10 out of 10 experience at our hotel. We appreciate your kind words and look forward to welcoming you back in the future.Kind Regards,LiamNight Manager

Dear Michael,Thank you for taking the time to share your feedback. We appreciate your input and apologize for falling short of your expectations. We take your comments seriously and will use them to improve our services.Kind Regards,LiamNight Manager

Dear Sunghee,Thank you for taking the time to share your feedback! We're thrilled to hear that you had a 10 out of 10 experience at our hotel. We appreciate your kind words and look forward to welcoming you back in the future.Kind Regards,LiamNight Manager

Dear ??,Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had a great experience overall! If there's anything specific we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind Regards,LiamNight Manager

Dear David,Thank you for taking the time to share your feedback! We're thrilled to hear that you had a 10 out of 10 experience at our hotel. We appreciate your kind words and look forward to welcoming you back in the future.Kind Regards,LiamNight Manager

Dear Ryan,Thank you for taking the time to share your feedback. We appreciate your honest review and apologize for any shortcomings during your stay. We value your input and will use it to improve our services. We hope to have the opportunity to welcome you back for a better experience in the future.Kind Regards,LiamNight Manager

Dear Clare,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found our hotel comfortable with good bathroom facilities. We appreciate your input on the decor and artwork, and we'll certainly take it into consideration for future improvements. We hope to welcome you back for another enjoyable stay.Kind Regards,LiamNight Manager

Dear Lee,Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are invaluable, and we assure you that we are addressing these issues promptly to enhance our guests' overall experience. We appreciate your understanding and hope to welcome you back for an improved stay.Kind Regards,LiamNight Manager

Dear Lisa,Thank you for choosing our hotel and taking the time to share your feedback! We're delighted to hear you had a positive experience.Kind Regards,LiamNight Manager

Dear Leighann,Thank you for choosing our hotel and taking the time to share your feedback! We're delighted to hear you had a positive experience.Kind Regards,LiamNight Manager

Dear P,Thank you for choosing our hotel and taking the time to share your feedback! We're delighted to hear you had a positive experience.Kind Regards,LiamNight Manager

Dear Louise,Thank you for choosing our hotel and taking the time to share your feedback! We're delighted to hear you had a positive experience.Kind Regards,LiamNight Manager

Dear Henrik,Thank you for taking the time to share your feedback. We're disappointed to hear that your experience fell short of expectations. Your input is valuable to us, and we will use it to address areas for improvement. We hope to have the opportunity to welcome you back and provide a better stay in the future.Kind Regards,LiamNight Manager

Dear John, Thank you for your kind words! We're delighted you enjoyed our location and rooms.Best Regards,

Dear Lynne,Thank you for choosing our hotel and taking the time to share your feedback! We're delighted to hear you had a positive experience.Kind Regards,LiamNight Manager