We are working as diligently as possible to get them professionally cleaned. Our high occupancy as well as the rains has made it where we are unable to get to the rooms to take care of it as timely. I am so sorry. We do have a list of rooms scheduled, hopefully you'll give us another chance to make things great for you!

Thank you! Come see us again!

Thank you Crystal! We're happy to hear you enjoyed our amenities. Come see us gain should you travel back in our area.

Thank you for staying with us. I appreciate the comments! Hopefully this will become your place to come when traveling!

We appreciate your business, come see us should your travels bring you back through.

I appreciate your feedback! We'd love to see you again should your travels bring you back this way!

It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs.

I appreciate your comments. We feel truly blessed to have such a great team ourselves. We hope to see you again should you travel back through our area.

Thank you James! We look forward to seeing you again should your travels bring you back through.

Thank you Anita, I am very sorry if they were noisy. Please call the desk any time you have that issue so we can resolve it. Our floors and ceilings are pretty sound proof so if you're hearing that there's definitely a problem. I do hope you'll come back to see us again so we can give you the excellence you deserve.

Thank you Andrew! We look forward to having you back!

Thank you! We'd love to have you back if your travels bring you to our town again!

Thank you Kenneth! We look forward to your next visit with us!

Thank you Karen! We'd love to see you back soon.

Thank you for the review. We take great pride in keeping things updated and refreshed, and as you might imagine, improvements are always ongoing with older properties. We are currently in the process of getting new carpet, however in the meantime we do our best to keep the carpets shampooed regularly. With all the rain we've had the pesky sugar ants manage to find a way inside on occasion. I'm so sorry this happened to you. We did contact Terminix to come out for a special treatment to hopefully deter them. I do hope you'll give us another chance to show we are the best and friendliest here!

We are in the process of updating several rooms, however our occupancy has limited our capabilities to get good measurements for the ordering process. We do hope you'll consider staying with us again.

Thank you for your comments. I hate the water was cold for you. My front desk did have to have maintenance out to look at the issue when you reported it. They did manage to find and fix the problem. I do hope you will give us another chance to give you the superior service you deserve!

Thank you for your feedback. We are in the process of acquiring new carpeting, however we do try to keep a regular stringent routine of cleaning them. Occupancy has had a few of our rooms out of the schedule. I do hope you'll reconsider trying us again!

Thanks Jennifer! We're delighted to have you back soon!Safe Travels!

Thank you T, we truly appreciate your kindness. We look forward to having you back to see us again!

We truly appreciate your loyalty to our little hotel. Thank you for the kind words, I'll be sure to pass along the comment to our owner and staff.

Thank you Scott! We appreciate the opportunity to have been of service to you. We hope to see you again soon in your travels!

Thank you so much! Come stay again soon

Thank you! Please come back and see us soon! Safe Travels..

Thank you so much! We are thrilled to know you enjoyed your stay with us! We feel very blessed to have such a great and caring team! We look forward to seeing you again soon.

Our property is an older facility with convenient exterior entrances that a lot of people prefer now days, however our furnishings, amenities, and features are as modern and fresh as any other typical Best Western. Our Serta sleepers are new mattresses which most people love, however some may prefer a softer type. It's definitely not like ours at home. I hope you were able to inform the desk to fix the tv. They are pros at resetting it as the remotes easily get it off the HDMI it should be on. We hope to earn another opportunity to be of service to you.

Thank you Tim! Please come back soon to see us!

Thank you for taking the time to review our property. I'm thrilled to learn you enjoyed all our amenities. I'll pass along the compliment to our team and owner.Come see us again soon!

Thank you! Come back and visit us soon

Thank you Erick! We appreciate your business and hope to see you again soon.

Best Western hotels is actually a membership organization of owners rather than a franchise. You will find many different types of hotels and brands in our system of properties, something for everyone's taste. It is a hotel group known for active individual ownership, all who take great pride in the facilities and services they offer. Perhaps strictly choosing one of the plus or premier locations would be more to your preferences. We work diligently to maintain our older property and keep it clean. Our furnishings, amenities, and features are as modern and fresh as any other typical Best Western. Of course, we work diligently to rise above those newer property comparisons by taking great pride in offering the the friendliest service in our community. I appreciate your feedback and hope you will reconsider staying again. Safe travels!

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. Our service promise states: "If something is not meeting your expectations, please let us know. We want to make it right." Knowing specifically what we have done right and where we can improve, helps us to make things great for all guests in the future.

We loved having you! Please come see us again soon!

Thank you for completing the survey regarding your recent stay at our property. I am happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property soon. Please let us know if we can do anything to improve your stay next time!

I am happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property soon. Please let us know if we can do anything to improve your stay next time!

Thank you Diana! I am happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property soon. Please let us know if we can do anything to improve your stay next time!

We are an older hotel but work diligently to keep it up to the highest standards including fresh, new linens, a full hot breakfast, as well as all the remodeling we are in process of completing. Hopefully you'll stop back by and we can accommodate you in one of the finished rooms.

Thank you Sally! We hope to see you again soon!

Thank you for completing the survey regarding your recent stay at our property. I am happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property soon. Please let us know if we can do anything to improve your stay next time!

I apologize we couldn't assist you further. Please note we take all pest complaints serious, as we are an exterior entrance property. Although our Terminix guy found no evidence of bugs we did have him treat accordingly. We were happy to work with Expedia to provide you a penalty waiver on your remaining days. We wish you happy holidays and safe travels!

Thank you Rod! We hope to see you again soon! Have a Merry Christmas if we don't see you before then!

Thanks Russell, have safe travels and we hope to see you again.

Come see us again soon! Happy Holidays and safe travels