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Anmeldelser af The Meydan Hotel Dubai

5 out of 5
The Meydan Hotel Dubai
Meydan Racecourse, Al Meydan Road, Nad Al Sheba, Dubai

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 368 af i alt 568 anmeldelser" "
Bedømmelse på 8 − Udmærket. 124 af i alt 568 anmeldelser" "
Bedømmelse på 6 − Okay. 27 af i alt 568 anmeldelser" "
Bedømmelse på 4 − Dårligt. 26 af i alt 568 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 23 af i alt 568 anmeldelser" "

9,2/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Shahroz

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One night at Meydan
We stayed here for only one night 2 adults and 2 children below 5 years old , we got a great room at 9th floor , very polite check in , breakfast was fine nothing extra ordinary. For the price we payed it was a fine stay
Overnattede 1 nat i september 2020
Svar fra Mohamed Shawky – Hotel Manager den 21. sep. 2020
Dear Shahroz, I would like to take this opportunity to thank you for having chosen The Meydan Hotel for your recent stay. We appreciate your kind and positive review. I am most pleased to hear that you had a pleasant time with us. Hope to see you again in the near future. Kind regards,

10/10 Fremragende

Farzam

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Super
Super hotel. Udover larm / bass fra natklubben var alt fantastisk på dette ophold.
Overnattede 6 nætter i november 2019
Svar fra Mohamed Shawky – Executive Assistant Manager den 16. dec. 2019
Dear Farzam, Thank you for your perfect rating further to your recent stay at The Meydan Hotel. We are glad to hear that we have exceeded your expectations in all aspects and that you had an enjoyable experience with us. We look forward to welcoming you again soon and retaining you as a fan of Meydan Hotels. Best regards,

10/10 Fremragende

Susanne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2019
Svar fra Mohamed Shawky – Executive Assistant Manager den 10. dec. 2019
Dear Guest, Thank you for taking time to rate us online. We hope to have another opportunity of welcoming you again at The Meydan Hotel. Best regards,

10/10 Fremragende

Rasmus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean and nice
Very clean and nice hotel
Overnattede 2 nætter i juni 2018
Svar fra Reuben Mifsud - Cluster General Manager den 4. jun. 2018
Dear Rasmus, We would like to thank you for taking the time to leave us such a great rating further to your recent stay. How wonderful hearing that you had an enjoyable experience with us. We look forward to welcoming you again at The Meydan Hotel. Kind regards,

10/10 Fremragende

Rasmus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice, clean and beautiful hotel.
Nice, clean and beautiful hotel.
Overnattede 1 nat i maj 2018
Svar fra Reuben Mifsud - Cluster General Manager den 3. jun. 2018
Dear Rasmus, Thank you for sparing some of your valuable time to share your recent experience at The Meydan Hotel. we look forward to welcoming you back soon. Kind regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best value for money!
Super hotel, med fantastisk udsigt til en af verdens bedste Galop baner. Kun 10 minutter til Dubai Mall/Burj Khalifa, 20 minutter til Lufthavn. Dejlige restauranter, top service af ansatte. Eneste minus er, der er INGEN shopping i nærhede, hotellet ligger et stykke ude i ørken.

8/10 Udmærket

Anders, Sorø

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dubai påsken 2015
Lidt støj, renligheden kunne enkelte steder forbedres!

10/10 Fremragende

Nahid

Synes godt om: Rengøring
Overnattede 2 nætter i april 2024
Svar fra Mohamed Shawky – Hotel Manager den 29. apr. 2024
Dear Guest,Thank you for taking the time to write us a feedback.We hope to have another opportunity of welcoming you again at The Meydan Hotel.Best regards,

8/10 Udmærket

MOHAMMADAMIN, tehran

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Place
Overnattede 1 nat i april 2024
Svar fra Mohamed Shawky – Hotel Manager den 29. apr. 2024
Dear Guest,Thank you for taking the time to give us your feedback about your stay in our hotel.We are glad to hear that you found our hotel’s location to be very convenient. The Meydan Hotel is indeed close to all Dubai's attractions and business districts with hassle-free traffic.We hope to welcome you again in the very near future.Kind regards,

10/10 Fremragende

Bader

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very nice hotel with friendly helpful staff .. but we noticed few bugs in the room and wifi did work for 2 days in whole hotel
Overnattede 5 nætter i april 2024
Svar fra Mohamed Shawky – Hotel Manager den 29. apr. 2024
Dear Guest,Thank you for taking the time to post your review, your comments are very much valued. Our colleagues are trained to only provide the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you again in the very near future.Best regards,

6/10 Okay

Malali

Rejste med familie
Synes godt om: Service og personale
As a five star hotel you think they have all the aminities but they only had a swimming pool but no steam room or sauna. Their gym was very small. It didn’t feel like a 5 star hotel.
Overnattede 1 nat i marts 2024
Svar fra Mohamed Shawky – Hotel Manager den 27. mar. 2024
Dear Malali,Thank you for your online feedback further to your stay at The Meydan Hotel.Your valuable comments are greatly appreciated. Rest assured that we will continue to carry out improvement efforts to enhance our facilities and services.We look forward to welcoming you again in a near future.Warm regards,

10/10 Fremragende

Jasem

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Mohamed Shawky – Hotel Manager den 27. mar. 2024
Dear Jasem,Many thanks for your flattering 5-star rating.We look forward to your soon return to The Meydan Hotel.Best regards,

10/10 Fremragende

Shivakumar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent ambiance!
Overnattede 4 nætter i januar 2024
Svar fra Mohamed Shawky – Hotel Manager den 9. jan. 2024
Dear Shivakumar,Thank you for your positive feedback.We look forward to welcoming you again.Best regards,

10/10 Fremragende

Pierre-Louis

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2023
Svar fra Gabriela Mena- Assistant Guest Relations Manager den 28. dec. 2023
Thank you for choosing to stay with Meydan Hotel. We appreciate your positive feedback is so precious for us. Looking forward to welcoming you back.

8/10 Udmærket

ROJA

Overnattede 3 nætter i november 2023
Svar fra Gabriela Mena- Assistant Guest Relations Manager den 28. dec. 2023
Thank you for choosing to stay with Meydan Hotel! Your feedback is so precious for us. Looking forward to welcoming you back in the near future.

10/10 Fremragende

Mutaz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One of the best in Dubai
I had a fantastic stay at this hotel. The room was clean, the staff was friendly, and the breakfast was delicious. Highly recommend!
Overnattede 5 nætter i oktober 2023
Svar fra Gabriela Mena- Assistant Guest Relations Manager den 8. nov. 2023
Dear Mr. Mutaz,Thank you for taking the time to provide us with your 10 star rating. We hope to have another opportunity of welcoming you again at The Meydan Hotel. Best regards,

8/10 Udmærket

Verificeret rejsende

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
My visit was just perfect in all aspects other than the hotel requires some internal upgrades and preventive maintenance. As the toilet requires immediate actions to fix the ongoing odor problem that has in it (Room # 929)
Overnattede 3 nætter i oktober 2023
Svar fra Mohamed Shawky – Hotel Manager den 6. nov. 2023
Dear Samir,Thank you for your online feedback further to your stay at The Meydan Hotel.Your valuable comments are greatly appreciated. Rest assured that we will continue to carry out improvement efforts to enhance our facilities and services.We look forward to welcoming you again in a near future.Warm regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i oktober 2023
Svar fra Mohamed Shawky – Hotel Manager den 31. okt. 2023
Dear Riyo,Thank you for taking the time to rate us.We hope to have another opportunity of welcoming you again at The Meydan Hotel.Best regards,

8/10 Udmærket

kalisa Keva

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i oktober 2023
Svar fra Mohamed Shawky – Hotel Manager den 31. okt. 2023
Dear Kalisa,Thank you for taking the time to provide us with your 5 star rating.We hope to have another opportunity of welcoming you again at The Meydan Hotel.Best regards,

10/10 Fremragende

Amandeep

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Exellent
Overnattede 5 nætter i oktober 2023
Svar fra Gabriela Mena- Assistant Guest Relations Manager den 22. okt. 2023
Dear Guest Thank you very much for staying with us. We appreciate your valuable feedback!

10/10 Fremragende

Aideen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2023
Svar fra Mohamed Shawky – Hotel Manager den 31. okt. 2023
Dear Aideen,It is great to receive your flattering rating.We hope to have another opportunity of welcoming you again at The Meydan Hotel.Best regards,

10/10 Fremragende

Alan, Denton

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent and friendly staff making our stay extremely easy and comfortable from room to food and shopping all a pleasant experience….Beautiful facility with so many amenities…..very enjoyable.
Overnattede 4 nætter i september 2023
Svar fra Mohamed Shawky – Hotel Manager den 4. okt. 2023
Dear Alan,We appreciate your positive feedback about your recent experience at The Meydan Hotel. We do take pride in catering to our guests' needs the best way we can. Looking forward to welcoming you back in the not-too-distant future.Kind regards,

6/10 Okay

Tom

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 4 nætter i september 2023
Svar fra Mohamed Shawky – Hotel Manager den 4. okt. 2023
Dear Tom,Thank you for taking the time to write us a feedback.We hope to have another opportunity of welcoming you again at The Meydan Hotel.Best regards,

10/10 Fremragende

Ebtisam

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra Mohamed Shawky – Hotel Manager den 4. okt. 2023
Dear Ebtisam,Thank you for taking the time to write us a feedback.We hope to have another opportunity of welcoming you again at The Meydan Hotel.Best regards,

10/10 Fremragende

wageh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i august 2023
Svar fra Mohamed Shawky – Hotel Manager den 1. sep. 2023
Dear Wageh,Thank you for your online rating further to your stay.We look forward to welcoming you again.Kind regards,

8/10 Udmærket

Osha

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra Mohamed Shawky – Hotel Manager den 1. sep. 2023
Dear Osha,Thank you for your online rating further to your stay.We look forward to welcoming you again.Kind regards,

8/10 Udmærket

amar

Overnattede 3 nætter i juni 2023
Svar fra Mohamed Shawky – Hotel Manager den 9. aug. 2023
Dear Amar,Thank you for your online rating further to your stay at The Meydan Hotel.We look forward to your soon return.Kind regards,

10/10 Fremragende

samir

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i maj 2023
Svar fra Mohamed Shawky – Hotel Manager den 29. nov. 2023
Dear Samir,Thank you for taking the time to write us a feedback.We hope to have another opportunity of welcoming you again at The Meydan Hotel.Best regards,

10/10 Fremragende

sylvie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hôtel calme et confortable
Très bel hôtel au calme au dessus du champ de course. Le personnel est adorable et les chambres magnifiques
Overnattede 1 nat i april 2023
Svar fra Mohamed Shawky – Hotel Manager den 25. apr. 2023
Dear Sylvie,I am always pleased to receive feedback such as yours. We are happy to hear that your stay had been excellent and that you thoroughly enjoyed one of our unique guest rooms with a direct view of the horse racetrack. My team and I look forward to your next visit which we hope will be soon. Best regards,

10/10 Fremragende

sylvie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i april 2023
Svar fra Mohamed Shawky – Hotel Manager den 25. apr. 2023
Dear Slyvie,Thank you for taking the time to write us a feedback.We hope to have another opportunity of welcoming you again at The Meydan Hotel.Best regards,

4/10 Dårligt

pedro

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Breakfast was terrible. They did not get our order right for an hour. Had to try twice.
Overnattede 2 nætter i april 2023
Svar fra Mohamed Shawky – Hotel Manager den 12. apr. 2023
Dear Pedro,Thank you for your online feedback which we sincerely appreciate.We regret that we were unable to fully satisfy your recent experience in the hotel and we apologize for the inconvenience caused. Rest assured that we will carry out the necessary actions to improve our services.Thank you for your time. We hope to have another opportunity of welcoming you again.Kind regards,

4/10 Dårligt

Malek

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Décevant
Hôtel beaucoup trop chère pour ce que c'est. La qualité du buffet et diner et les options de restauration inexistantes ne sont pas du tout a la hauteur d'un 5 etoiles. Piscine minuscule pour un hôtel aussi grand. On a eu droit a des préparatifs d'un événement qui a conduit de la musique très forte pour les essais jusqu'à 22h30. Il a fallu que les residents de l'hôtel se plaignent pour que la musique cesse. Chambre belle mais manquant cruellement de prises électriques, machine nespresso HS... Quand on paie le prix demandé par cet hôtel, on s'attend à beaucoup beaucoup mieux.
Overnattede 1 nat i marts 2023
Svar fra Mohamed Shawky – Hotel Manager den 5. apr. 2023
Dear Malek,We regret to learn that your recent experience with us was less than satisfying. Please accept our apologies for any inconvenience caused. Rest assured that your valuable comments have been taken onboard and we will ensure to carry out measures to improve.We trust that you will give us another opportunity to provide you with a better experience and surpass your expectations the next time.Sincerely,

10/10 Fremragende

Chengetayi, Drayton Valley

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Everything
Overnattede 4 nætter i marts 2023
Svar fra Shalini Gupta - Guest Relations Supervisor den 18. mar. 2023
Dear Chengetayi,Thank you for sharing your positive rating, which encourages us to deliver our best services, such as yours. Looking forward to welcoming you again.

10/10 Fremragende

Angela

Rejste med partner
Synes godt om: Service og personale, faciliteter
First time back in 3 years and delighted to see some friendly faces staff wise who recognised us. I know it’s due a welcomed renovation between April and November but the people from conciege to breakfast at Farriars and the Pool area to Paddock View Restaurant are the heart beat. Specially like to recognise Prasanna efforts and service in both the latter mentioned areas. Breakfast team are brilliant too. Nothing is too much to ask. Can’t wait to see the new place in 2024
Overnattede 5 nætter i februar 2023
Svar fra Mohamed Shawky – Hotel Manager den 9. mar. 2023
Dear Angela, Thank you for posting your online review.We are happy to receive your positive comments about our facilities and services. We do our best to go above and beyond the expectations of our guests. We hope to have another opportunity of welcoming you again. Kind regards,

10/10 Fremragende

hassan Baker

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was amazing everything was perfect
Overnattede 7 nætter i februar 2023
Svar fra Mohamed Shawky – Hotel Manager den 1. mar. 2023
Dear Hassan, Thank you for posting your online review.We are happy to receive your positive comments about our facilities and services. We do our best to go above and beyond the expectations of our guests. We hope to have another opportunity of welcoming you again. Kind regards,

2/10 Forfærdeligt

Randa

Forretningsrejsende
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Probably the worst 5 star hotel I’ve ever stayed in. The service was terrible and every time I asked for help or support I was sent away.
Overnattede 4 nætter i februar 2023
Svar fra Mohamed Shawky – Hotel Manager den 24. feb. 2023
Dear Guest,We regret to learn that your recent experience with us was less than satisfying. Please accept our apologies for any inconvenience caused.We trust that you will give us another opportunity to provide you with a better experience and surpass your expectations the next time.Sincerely,

10/10 Fremragende

paolo

Synes godt om: Rengøring, service og personale
Ecce
Overnattede 4 nætter i februar 2023
Svar fra Mohamed Shawky – Hotel Manager den 20. feb. 2023
Dear Paolo,It is great to receive your flattering rating and feedback.We hope to have another opportunity of welcoming you again at The Meydan Hotel.Best regards,

10/10 Fremragende

ABDULRAHMAN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
فندق فخم ونظيف ورائع
الفندق جميل وفخم ونظيف (ولا غلطة) ما شاء الله فعلاً مميز الفندق في كل شي النظافة والهدوء والشراحة والبوفيه وخدمة الغرف والدخول والخروج وتعامل الموظفين في الاستقبال وتمديد فترة الخروج إلى غير ذلك فعلاً المكان ولا غلطة
Overnattede 4 nætter i januar 2023
Svar fra Mohamed Shawky – Hotel Manager den 20. feb. 2023
Dear Abdulrahman,Many thanks for your flattering remark and 5-star rating.We look forward to your soon return to The Meydan Hotel.Best regards,

10/10 Fremragende

Mishel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Marivic and Bed were the best house keeping staff for room 416 during my stay , I have been through thousands of properties This by far was the best house keeping service I received , was treated like royalties. & the rest of the staff were excellent , felt like living in Bukingham palace.
Overnattede 8 nætter i januar 2023
Svar fra Mohamed Shawky – Hotel Manager den 1. feb. 2023
Dear Mishel,Thank you for reviewing your stay at The Meydan Hotel. I am delighted to learn that you had an enjoyable experience with us. We do our best to go above and beyond the expectations of our valued guests, such as yourself.Hoping to have another opportunity of welcoming you again.Best regards,

10/10 Fremragende

Philip

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved this hotel. Rooftop pool was fabulous and the hospitality was excellent
Overnattede 5 nætter i januar 2023
Svar fra Mohamed Shawky – Hotel Manager den 1. feb. 2023
Dear Philip,I would like to take this opportunity to thank you for having chosen The Meydan Hotel for your recent stay.We appreciate your kind and positive review. I am most pleased to hear that you had a pleasant time with us.Hope to see you again in the near future.Kind regards,

8/10 Udmærket

Harris

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i januar 2023
Svar fra Mohamed Shawky – Hotel Manager den 23. jan. 2023
Dear Harris,Thank you for your online rating.We hope to have another opportunity of welcoming you again at The Meydan Hotel.Best regards,

2/10 Forfærdeligt

constantine

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Spa was out of order without any notice and rooms partying all night - no sleep
Overnattede 4 nætter i januar 2023
Svar fra Mohamed Shawky – Hotel Manager den 23. jan. 2023
Dear Constantine,We regret to read that we were not able to meet your expectations.If there is anything that we could do to provide you with a better experience the next time, please feel free to let us know as we are always looking to further improve.With best regards,

8/10 Udmærket

MOHAMED

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good stuff
Overnattede 1 nat i januar 2023
Svar fra Mohamed Shawky – Hotel Manager den 23. jan. 2023
Dear Mohamed,Thank you for taking the time to write us a feedback.We hope to have another opportunity of welcoming you again at The Meydan Hotel.Best regards,

10/10 Fremragende

Liudmila

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel and property, very big. Rooms are nice, just a bit smelly because of the wooden interior. Just a bit of an old smell
Svar fra Mohamed Shawky – Hotel Manager den 5. jan. 2023
Dear Liudmila,I am always pleased to receive feedback such as yours. My team and I are thrilled to hear that you enjoyed your time with us.We have duly noted your comments for improvements and we thank you for your valuable insights which will aid us to improve.We look forward to welcoming you again soon and retaining you as a fan of Meydan Hotels. Best regards,

10/10 Fremragende

Omar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
Nice hotel, big rooms, helpful staff, nice view. The sliding door for refrigerator room can’t be closed which keeps the light running all the time and disturbing my sleep. The breakfast was good but could be improved with more choices. Bed is not that comfortable as 5 star hotel.
Overnattede 4 nætter i december 2022
Svar fra Mohamed Shawky – Hotel Manager den 29. dec. 2022
Dear Omar,Thank you for your online feedback further to your stay at The Meydan Hotel.Your valuable comments are greatly appreciated. Rest assured that we will continue to carry out improvement efforts to enhance our facilities and services.We look forward to welcoming you again in a near future.Warm regards,Mohamed Shawky – Hotel Manager

8/10 Udmærket

Tom

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2022
Svar fra Mohamed Shawky – Hotel Manager den 12. dec. 2022
Dear Tom,We appreciate your excellent rating.We look forward to welcoming you again at The Meydan Hotel.Kind regards,

10/10 Fremragende

Amandeep

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A 1 no issues
Svar fra Shalini Gupta - Guest Relations Supervisor den 7. dec. 2022
Dear Mr. Amandeep, Warm Greetings from Meydan hotel Dubai! Thank you for staying at Meydan hotel and sharing your valuable feedback which encourages us to deliver our best customer service. We definitely looking forward to welcoming you back!

2/10 Forfærdeligt

Bader

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Faciliteter
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No Maintenance
Svar fra Mohamed Shawky – Hotel Manager den 13. dec. 2022
Dear Bader,We regret to read that we were not able to meet your expectations.If there is anything that we could do to provide you with a better experience the next time, please feel free to let us know as we are always looking to further improve.With best regards,

2/10 Forfærdeligt

Bader

Forretningsrejsende, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bad Hospitality
Svar fra Mohamed Shawky – Hotel Manager den 12. dec. 2022
Dear Bader,I regret to learn about your disappointment with the hotel experience and would like to extend our sincerest apologies for the inconvenience caused.Rest assured that we have addressed your concerns with the respective departments and corrective measures will be taken accordingly to enhance our facilities and services.Once again, thank you for your valuable feedback. We look forward to welcoming you again soon and provide you with a better experience the next time.Sincerely,

2/10 Forfærdeligt

Rosalynd

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A very unsafe environment. The glass elevator broke down and the panic button did not work. Eventually after about 25 min of us screaming to get staff attention a guy came over and shrugged at us. After about 15 more minutes he grabbed his colleague who was also unsuccessful in getting us out of the elevator. Meanwhile the elevator was shifting between floors abruptly. Eventually my partner pried the doors open with his hands and we had to jump out. There was no apology from staff or check in with us done after. Furthermore we felt uneasy and uncomfortable during our stay here as the hotel staff treated us with hostility and in an unpleasant manner during the stay especially by the head waitstaff at breakfast. He would harass us and encourage us to leave breakfast as soon as we had finished our last bite. When we mentioned to the front desk our dissatisfaction with our stay and how we felt unsafe they brushed us off with offering us a free upgrade during our next stay with them, even though we expressly told them we did not wish to return due to our numerous safety concerns.
Overnattede 5 nætter i oktober 2022
Svar fra Mohamed Shawky – Hotel Manager den 2. nov. 2022
Dear Rosalynd,We appreciate you taking the time to provide us with your valuable comments about your recent experience at The Meydan Hotel.I deeply regret to hear about the difficulties that you have encountered, which are certainly not indicative of the standards that we are known for. Your comments are much appreciated as they are indeed crucial in supporting our improvement efforts. Rest assured that we will do our utmost to ensure that a similar incident will not take place again.Thank you once again for your feedback. We hope you will give us another opportunity to welcome you again in the very near future so that we may show you that we stand behind our commitment to grand hospitality. Sincerely,