Hello udontno,Thank you for recommending our hotel. We value your feedback and hope to welcome you back in the future.

Hello Adam,We are thrilled to hear that you enjoyed our friendly staff, refreshing pool, and spacious, clean rooms during your stay. We strive to provide exceptional service to all our guests and we appreciate your positive feedback. If you have any further comments or suggestions, do not hesitate to contact us directly.

Hello Chris, We apologize for any inconvenience during your stay. We value your feedback regarding the cleanliness and maintenance of our facilities and will address these concerns with our team. Your comments on noise levels and breakfast quality have been noted for improvement. Thank you for bringing these issues to our attention.

Hello Deepak Mohan,We're thrilled to hear that you enjoyed your stay with us. We appreciate your positive feedback and hope to welcome you back in the future.

Hello Paul,We are thrilled to hear that our staff made your stay enjoyable. Your kind words will be shared with our team. Thank you for taking the time to share your experience with us.

Dear Braden,We are saddened to hear that you encountered a disruption during your stay while you were with us. Unfortunately, something triggered the alarm while you were here and we did our due diligence to ensure all of our guests were safe during the time of the alarm. If you would like to further discuss this occurrence with a member of management please don't hesitate to reach out to the property directly with anymore details.Take Care,Country Inn & Suites NoviManagement Team

Thank you Katharina for leaving us a great review. We take pride in our staff providing our guests with the ultimate guest experience during their stay with us. We look forward to hosting you again in the future should your travels bring you back to the area again.Take Care,Country Inn & Suites NoviManagement Team

Thank you Scott forproviding us with a great rating. Take Care and we look forward to hosting you and yours again in the near future.Country Inn & Suites NoviManagement Team

Dear Kendra, I would like to start off by apologizing that you encountered these issues while you were our guest. Staff members being unattentive, and proper maintenance of our guest quarters is below our standard. If you would like to further discuss the experience you had while you were here, please don't hesitate to reach out to any member of management here at the property. Take Care,Country Inn & Suites NoviManagement Team

Thank you Ann for leaving us a review! We appreciate the feedback and look forward to the opportunity to host you and yours again in the future!Thank again and Take Care,Country Inn & Suites NoviManagement Team

Thank you Herman for your review, we appreciate the feedback.Take Care,Country Inn & Suites NoviManagement Team

Dear Megan,Thank you for taking the time to leave us a review. I would like to extend our sincerest apologies in regard to your experiences you encountered while staying here with us. It is not our standard to relay inaccurate information to our guests and we will use this encounter to coach the front desk agent that relayed that information to you. Should you have anything else that you would like to discuss, please don't hesitate to reach out to any member of management here at the property. Best Regards,Country Inn & Suites NoviManagement Team

Dear Denise,Thank you for taking the time out to leave us review regarding your most recent stay. I am saddened to hear that your stay was less than ideal. If there is anything you would like to further discuss, please don't hesitate to reach out to any member of management here at the property.Best Regards,Country Inn & Suites NoviManagement Team

Thank you William for your review. We have our Head of Maintenance checking and testing out the levels of chlorine as we speak. Other than that, we are delighted to hear that you enjoyed your stay with us. We're hopeful that we will have the opportunity to host you and yours again soon.Take Care,Country Inn & Suites NoviManagement Team

Thank you Ann Marie for your rating, we appreciate the feedback!

Dear Joann,Thank you for taking the time out to leave us a review, we appreciate the feedback. I am saddened to hear that your stay was less than perfect and that you encountered anything that was less than you expected. If you would like to further discuss your recent visit with a member of management here at the property, please do not hesitate to reach out. Take Care,Country Inn & Suites NoviManagement Team

Dear ChristineThanks for taking the time to review our hotel, and we are so happy that you did enjoy your stay , wish to see you again soon .

Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Novi, MI. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

Thank you Aireona for leaving us a great rating! Take Care,Country Inn & Suites NoviManagement Team

Thank You for leaving us a review, we use the information to fine tune our operation to ensure all of our guests are provided with the best guest experience possible. sorry about the noise but it was the weekend and many families stayed at the hotel, we assure you for a better stay in the future.

Dear DevinThank you for your feedback. If you would like to further discuss any issues you may have faced while you were here please don't hesitate to give us a call at the property

Dear Briaca, Thank you for taking the time to leave us a review in regard to your most recent stay. I'm saddened to hear that your stay was less than perfect this weekend, however with feedback such as this, we can take the necessary steps in rectifying the areas that need improvement. If you would to speak directly to a member of management, please don't hesitate to reach out to the property directly to further discuss. Best Regards,Country Inn & Suites NoviManagement Team

Dear Michael Thanks for a new review , we are so happy to see you that you did enjoy your stay . wish to see you again soon .Thanks

Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Novi, MI. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

Thank you Martin for your review, we look forward to the opportunity to host you again in the future!Best Regards,Country Inn & Suites NoviManagement Team

Alanea,Thank you for taking the time to leave us a review, Our pool hours are 6am-12am with adult swim from 10pm-12am daily. That is explained upon check in and also is posted at the front desk. Unfortunately guests don't always follow the rules in regard to the pool. All guests are to use the shower in the pool area to rinse away any oils or lotions that may be on the skin and or in the hair, to prevent the buildup that you saw in the pool during your stay.Any further questions or concerns please feel free to reach out to a member of management here at the property.Country Inn & Suites NoviManagement Team

Thank you Rochelle for the review!

Thank you Justin! We look forward to hosting you again soon!

Thank you for your feedback. If you would like to further discuss any issues you may have faced while you were here please don't hesitate to give us a call at the property

Thank you Jackie for your feedback, we will use the information you provided to make some necessary changes to improve our operation.

Thank you Candice for taking the time to leave us a review. We're glad we were able to provide you with a great customer experience.Take Care,Country Inn & Suites NoviManagement Team

Gracias por dejarnos tu reseña, ¡nos alegra que hayas disfrutado de tu estadía!

Thanks Nick for the review! We're glad you enjoyed your stay.Until Next Time,Country Inn & Suites NoviManagement Team

Thank you Matthew for providing us with feedback. We appreciate you!

Thank you Fernanda! It was a pleasure to host you during your travels!Take Care, Country Inn & Suites Novi

Thank You Stephanie for taking the time to leave us a review. Your feedback helps us improve our operation to ensure all of our guests receive the highest quality stay while choosing us for their travel needs. We have discussed your concerns with the proper departments to make the necessary changes. Thanks again,Country Inn & Suites NoviManagement Team

Dear Anonymous,Thank you for your feedback! We appreciate the time that you took to leave us a review and give us the opportunity to improve our operation. If you have any further questions or concerns please don't hesitate to reach out to us at the hotel.Warm Regards,Country Inn & Suites NoviManagement Team

Dear Rachel,I'd like to extend our apologies that your experience here with us was not what you expected. If you would like to further discuss, please don't hesitate to reach out to a member of our Management Team here at the hotel.Best Regards,Country Inn & Suites NoviManagement Team

Thank you Franz for your rating, your feedback helps us improve our operation for the better!

Thank you Tanya for leaving us feedback in regards to your most recent stay. We're saddened to hear it was less than perfect. If you would like to reach out with more detail about your stay please don't hesitate to contact a member of management.Best Regards,Country Inn & Suites NoviManagement Team

Thank you Youssef for the positive feedback we appreciate it, and look forward to the opportunity to host you again in the future!Best Regards,Country Inn & Suites NoviManagement Team

We would like to thank your feedback, it is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

Thank you for taking the time out to leave us a rating. We Appreciate your feedback!

Thanks for taking the time to review our hotel, we are so sorry for any incontinence and wish to see you again soon .

Dear Courtney Ann,We are deeply saddened to hear about the issues you experienced while you were our guest. Subpar linens, and the room at an uncomfortable temperature setting, among the other issues are below our standard. If you would like to reach out to a member of management to further discuss please do not hesitate. Thank you for taking the time to provide with feedback.Country Inn & Suites NoviManagement Team

Dear Teresa, Thank you for taking the time to leave us a review, I'm delighted to hear that you received wonderful service from our front desk staff. Rest assured that we take any and all feedback and utilize it to fine tune our operation and provide the highest quality stay to all of our guests. Thanks Again,Country Inn & Suites NoviManagement Team

Dear Katherine ,Thank you for taking the time to leave us a review. We take your feedback and use it to fine tune our operation, with hopes of providing the highest quality and most comfortable stay for our guests. Thanks again, Country Inn & Suites Novi Management Team

Thank you Samantha for the Excellent Rating! We look forward to hosting you and yours again in the future should your travels bring you back to the area. Country Inn & Suites Novi Management Team

Thank you Chantal for the Excellent Rating! We look forward to hosting you and yours again in the future should your travels bring you back to the area. Country Inn & Suites Novi Management Team