Moteller i Det nordvestlige Chicago

"The staff here is wonderful, especially the housekeeping team. One particularly kind woman, whose name I unfortunately forgot, checked on my room daily to ensure I had enough towels and toilet paper. Her attentiveness made me feel great, and our brief conversations, like her asking "How are you doing?" and expressing "Glad you're okay" each day, were very reassuring. The front desk staff are consistently pleasant, and the coffee is truly fantastic. The water machine is a lifesaver for me, as I...

"I am writing regarding a recent hotel booking made through Expedia​. When I arrived at the hotel after taking an expensive Uber ride, the front desk informed me that no rooms were available and refused to honor the reservation. As a result, I was forced to find alternative accommodations. Given this situation, I request a full refund for the booking and ask that I am not charged any cancellation fees. Additionally, I request reimbursement for the extra transport costs incurred due to this...

"Sink was broken, room was quite dirty. No light in the bathroom. No one at desk for check out. Room smelled and carpet was very dirty."

"The carpet smelled of cat pee. There was mold in the shower and bathroom. One of the lights didn't work. The only redeeming quality was the helpfulness of the staff."