Thank you veronica.

Thank you Gayane we thank you for your comments.

Thank you Jin.

Thank you Valeriy

Thank you Omar.

Thank you Suzannah.

Hi Julia, I am so sorry to hear this. You may contact the front desk at the hotel to speak with the front desk Manager to help resolve this. Thank you.

Thank you Irina.

Thank you Miguel.

Thank you.

Thank you Paul We have people visit us all over the world. As for trash we have housemen to clean the grounds.On Sunday 2pm to 6pm we have a band by the pool area for our guests which thy love.Our front desk is open 24 hours for any questions or issues. We are sorry this wasn't brought to our attention. Thank you.

Thank you Robert.

This has already been resloved. Thank you. Have already spoken to the guest.

Thank you Petra.

Thank you Milton.

Thank you Bemadea,

Thank you Andrew, They are pretty awesome we have the best workers.

Hi Christina, We do greatly apologize for any inconvenience this may have caused you. i will take this up with higher management team.

Thank you Milton.

Hi Adam, I am so sorry to hear this we are available 24 hours at the desk and would of called Maint. to fix the issue. As for the room if it was dirty we could of had housekeeping go to the room clean it. Thanks again.

Thank you.Arman.

Hi Susanne Thank you. I will speak to higher management.

Thank you Marco.

Hi Monica,We want to thank you for taking time to let us know how you feel. I am are sorry we weren't for you as we do have people who visit us all around the world.

Hi Ashley I am sorry to hear this.We are a hotel so yes people come visit us from all over around the world. I will speak to higher Management. Thank you.

Hi Suzanne i will address your issues to higher management. Thank you.

Hi jesse. Thank you.

Thank you Donna.

Hi CarolynThank you.

Hi Liza We want to say thank you for your review and we hope to see you soon again.

Hi Luke. I am so sorry to hear this our front desk is available 24 hours to assist in any matter. Thank you for bringing this to our attention.

Hi Nora, Thank you for visiting us and hope to see you again.

Hi Luisa, Thank you for your comments and Thank you for loving us.

Thank you Theodore.

Hi Alexandru, Sorry to hear this we are open 24 hours. Maybe next time you should try the miracle springs i am sure you would love them. Thank you.

Hi Martin, Thank you kindly for your comments and we hope to see you again soon.

Hi Michael Thank you we are happy to hear you enjoyed your stay. We hope to see you again soon.

Thank you Michael.

Thank you Andrew, So happy to hear everything was great!

Hi Teodoro, I do apologize for all these inconveniences. i will bring this up with higher management. I wished we would of known this while you were here and spoke to management then. We are open 24 hours at our desk and would of called management right away to had made your stay more enjoyable. again we do apologize. Thank you.

Thank you Enrique.

Thank you Tommy.

Hi Alla, Thank you for your comments we are a older hotel and people visit us from all over around the world and love our mineral spas I am sorry to hear we weren't for you, Next time you are out you should try our sister property Miracle springs resort and spa. they are much newer and i am sure your experience would be great.

Hi Deb,Thank you the Hot tubs are great.