Hoteller i Derby

"Hotel Protea Hunter's Rest er et 4-stjernet hotel, men det værelse vi fik passede bedre til et hotel med 1-2 stjerner. Aircondition virkede ikke, og blev ikke lavet med det samme på trods af, at vi meldte dette i receptionen med det samme og endnu en gang i løbet af aftenen. Dette betød, at vi var tvunget til at sove med åbent vindue (det var tæt på 30 grader om natten) i et myggeplaget området -> min 6 mnd gamle søn havde 20+ myggestik næste morgen :-( Da der endeligt kom en aircondition-mand...

" Outstanding Stay and Exceptional Service! ⭐⭐⭐⭐⭐ My recent stay at this hotel was truly exceptional from beginning to end. The customer service exceeded all expectations every team member I encountered was friendly, attentive, and genuinely committed to ensuring I felt welcome and well cared for throughout my visit. The breakfast was exceptionally delicious, the buffet setup and layout was fantastic The meal was breathtakingly delicious. The room was immaculate, comfortable, and thoughtfully...

"Excellent"

"Security, the back door had no key and this could compromise security especially to us visitors not familiar with the place. For the thtee beds room accommodating 6 people consider putting a door between the bedroom and bathroom. We were only comfortably use the toilet whrn kids were asleep 😄 or outside the room. Need clear explanation on the meaning of Bed ane Breaksfast as we were told this is optional and not included in our pacjage.. Good amd friendly workers. We will visit again soon."