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Anmeldelser af Hyatt Regency Dar Es Salaam, The Kilimanjaro

5 out of 5
Hyatt Regency Dar Es Salaam, The Kilimanjaro
Kivukoni Street, P O Box 9574, Dar es Salaam

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 173 af i alt 258 anmeldelser" "
Bedømmelse på 8 − Udmærket. 63 af i alt 258 anmeldelser" "
Bedømmelse på 6 − Okay. 10 af i alt 258 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 258 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 258 anmeldelser" "

9,6/10

Rengøring

9,2/10

Service og personale

9,4/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Joachim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dar e's salaam
Ganske godt hotel, men sløv room service og de glemmer det man bestiller.
Overnattede 3 nætter i januar 2024
Svar fra H. S den 16. feb. 2024
Thank you Joachim for staying with us and for your exceptional rating. We appreciate your positive feedback about our hotel. However, I am sorry to hear that our room service didn't meet your expectations. This has been passed on to our food and beverage manager who will follow up with his team. We look forward to seeing you again soon.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel, but slow service
Nice hotel, but really slow service. We had to wait almost 40 minutes every time we ordered something at restaurent at the hotel.
Overnattede 3 nætter i december 2023
Svar fra H. S den 9. jan. 2024
Dear Guest,Thank you for taking the time to review your stay with us. However, I am sorry to hear you had a bad experience at the restaurant, particularly the issue of slow service. I have personally addressed this with our food and beverage manager, who will follow up with his team to ensure this will not happen again. Thank you for bringing this to my attention. Your feedback helps us to do better.We look forward to welcoming you back in the very near future.With kind regards,Hyatt Regency Dar es Saalam.

10/10 Fremragende

Morten

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2022
Svar fra HS den 4. aug. 2022
Dear Guest, Thank you for your review and for a generous score. We hope to see you again soon. With kind regards,

8/10 Udmærket

Rasoul Dashtbani

Overnattede 3 nætter i februar 2022

10/10 Fremragende

Simon

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hyatt Regency Dar Es Salaam - Good value for money
Hyatt Regency Dar Es Salaam is an excellent hotel. I stayed 5 nights in May 2021 in connection with a business trip to Tanzania and it was very pleasant and good value for the money spend.
Overnattede 1 nat i maj 2021
Svar fra HS den 21. jun. 2021
Dear Simon, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. I am glad we could meet your expectation. Hoping to see you again soon. With kind regards, Hyatt Regency Dar es Salaam

10/10 Fremragende

Rasmus

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotelophold
Havde en god oplevelse. Sikkerheden er i top. Værelserne er fine. Poolen er lækker. Internettet fungerer ubeklageligt.
Overnattede 1 nat i april 2021
Svar fra HS den 21. jun. 2021
Dear Rasmus, Thank you for your review and for choosing our hotel. I am glad to hear that you had a great experience with our security, guest rooms, the swimming pool and internet connection. Looking forward to seeing you again soon. With kind regards, Hyatt Regency Dar es Salaam

8/10 Udmærket

Verificeret rejsende

Business hotel
Dejligt hotel som er bedst egnet til business, da der ikke er strand eller andre spændende udendørs faciliteter.
Overnattede 1 nat i august 2018
Svar fra LilianK den 28. aug. 2018
Thanks for staying with us. We appreciate your nice feedback! However, it only takes 8 minutes to Kivukoni- ferry and 15 to Kigamboni beaches and not far to Zanzibar ferry (only 15 minutes) which will take 3 hours to reach Zanzibar beaches

10/10 Fremragende

Mett

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great experience.
Great experience, friendly and smiling staff. Excellent breakfast. Good internet connection. Will come back.
Overnattede 5 nætter i november 2017

10/10 Fremragende

Francisco Jose

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was amazing. The staff was amazing. Breakfast was always good. I love it. This will be the only hotel i stay at when visiting Dar es Salaam
Overnattede 3 nætter i april 2024
Svar fra H. S den 29. apr. 2024
Thank you Francisco for staying with us and for your positive feedback. We truly appreciate your kind words about our staff, breakfast and hotel. We are thrilled we were able to meet your expectations. We look forward to hosting you again. Thank you sincerely,Hyatt Regency Dar es Salaam.

10/10 Fremragende

Francisco Jose

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had a great experience for visiting my first time. The staff was exceptional and my room was amazing. The only problem i had firing my time in Tanzania was the nonstop rain and flooding. Other than that the trip was amazing. I couldn't have picked a better hotel to stay in.
Overnattede 8 nætter i april 2024
Svar fra H. S den 24. apr. 2024
Thank you Francisco for staying with us and for your kind review! We are delighted to learn that you had such a wonderful experience. We will certainly let our staff know that you were pleased with their services. However, I apologize for the inconvenience caused by the rain. Unfortunately, the weather is beyond our control. We look forward to welcoming you back in the very near future.Thank you sincerely,Hyatt Regency Dar es Salaam.

10/10 Fremragende

Fatuma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved it, am definitely going back
Overnattede 2 nætter i april 2024
Svar fra H. S den 15. apr. 2024
Thank you Fatuma for your positive feedback. We are happy we were able to meet your expectations. We look forward to hosting you again. With best regards,Hyatt Regency Dar es Salaam

10/10 Fremragende

Tata

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Courteous, professional staff from the Reservation Manager Timothy and his team to the dining services, the Swahili dinner, drivers transfers from airport to hotel and back. All round outstanding property! Keep up the excellent standars and customer care!
Overnattede 6 nætter i marts 2024
Svar fra H. S den 21. mar. 2024
Thank you Tata for your kind review! We truly appreciate your kind words about our staff, particularly our hotel Manager Mr. Timothy and the entire team. It is definitely a boost for us every time we hear positive reviews such as this. We are happy we were able to meet your expectations. We look forward to hosting you again.With best regards,Hyatt Regency Dar es Salaam

10/10 Fremragende

Rosemin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 2 nætter i januar 2024
Svar fra H. S den 21. mar. 2024
Thank you Rosemin for your positive feedback and your 5star rating. Hoping to see you again soon.Hyatt Regency Dar es Salaam.

10/10 Fremragende

Abdirahman

Overnattede 1 nat i marts 2024
Svar fra H. S den 5. apr. 2024
Thank you Abdirahman for your 5star rating.

8/10 Udmærket

Hussein, Riyadh

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfect. One star off because I was given twin beds while I booked a king bed room. I was too exhausted to call for a changing room
Overnattede 1 nat i marts 2024
Svar fra H. S den 21. mar. 2024
Thank you Hussein for staying with us and for your feedback. I am glad to hear that overall, your experience was positive, except for the twin beds issue. Please note that your concern has been passed on to our reservation's supervisor. I apologize again for the inconvenience. We hope you will visit again soon and allow us to exceed your expectations.Take care!Hyatt Regency Dar es Salaam.

10/10 Fremragende

Louis

Overnattede 5 nætter i februar 2024
Svar fra H. S den 21. mar. 2024
Thank you Louis for a perfect rating.

10/10 Fremragende

Harry

Overnattede 1 nat i februar 2024
Svar fra H. S den 16. feb. 2024
Thank you Harry for choosing our hotel and for your exceptional rating. Hoping to see you again soon.

10/10 Fremragende

Sharifa

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staffs, makes you feel at home. Tumain is extremely excellent in costumer services. and the food is delicious.
Overnattede 2 nætter i januar 2024
Svar fra H. S den 5. feb. 2024
Thank you Sharifa for your kind review. We appreciate your positive feedback about our staff, particularly Tumaini. I will certainly let him know that you were pleased with his service. Also, thank you for your good comment about our food. I am glad we were able to meet your expectations. We look forward welcoming you back again soon. With kind regards, Hyatt Regency Dar es Salaam.

10/10 Fremragende

yasna

Overnattede 2 nætter i december 2023
Svar fra H. S den 16. feb. 2024
Thank you yasna for a perfect rating. We hope to see you again soon.

2/10 Forfærdeligt

Esther, Dubai

Svar fra H. S den 9. jan. 2024
Thank you Esther for your review. What could we have done better to exceed your expectations? The score of 1 suggests that you were dissatisfied with certain aspects of the experience.We look forward to hearing from you.Hyatt Regency Dar es Salaam.

2/10 Forfærdeligt

Esther, Dubai

Overnattede 1 nat i januar 2024
Svar fra H. S den 9. jan. 2024
Thank you Esther for your review. What could we have done differently to exceed your expectations?We would like to know more.Hyatt Regency Dar es Salaam.

10/10 Fremragende

Siad

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra H. S den 3. jan. 2024
Thank you Siad for a perfect rating.

10/10 Fremragende

Daniel, München

Good Hotel with nice view and professional staff.
Overnattede 4 nætter i december 2023
Svar fra H. S den 3. jan. 2024
Thank you Daniel for your kind review and for a perfect rating. We are happy we were able to meet your expectations. We look forward to seeing you again soon.Hyatt Regency Dar es Salaam.

10/10 Fremragende

Theresa

Overnattede 1 nat i december 2023
Svar fra H. S den 3. jan. 2024
Thank you Theresa for your 5star rating.

10/10 Fremragende

Michelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First the staff are excellent, every single person that works at the Hyatt is friendly, helpful, just amazing all around. The food is the best though, in all the restaurant on property. Their food is fresh, delicious, they use local produce to make the meals. I travelled extensively and The Hyatt Dar Es Salaam was one of the best places i have stayed because the people made the experience AMAZING.
Overnattede 5 nætter i december 2023
Svar fra H. S den 28. dec. 2023
Thank you Michelle for a wonderful review! We truly appreciate your positive feedback about our team members and food. I am very happy to hear that our staff we able to meet your expectations. We look forward to welcoming you back soon.With kind regards,Hyatt Regency Dar es Salaam.

10/10 Fremragende

Jinwook

Overnattede 5 nætter i december 2023
Svar fra H. S den 28. dec. 2023
Thank you Jinwook for a perfect rating of ten. I am happy we were able to meet your expectations.

8/10 Udmærket

Lewis

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra H. S den 28. dec. 2023
Thank you Lewis for your review. Hoping to see you again soon.

6/10 Okay

hasan ilkin

Overnattede 3 nætter i november 2023
Svar fra H. S den 28. dec. 2023
Thank you hasan ilkin for your review. What could we have done better to exceed your expectations?

10/10 Fremragende

Alma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra H. S den 17. nov. 2023
Thank you Alma for a perfect rating of 5. We hope to see you again soon.Hyatt Regency Dar es Salaam

10/10 Fremragende

Mary

Overnattede 2 nætter i november 2023
Svar fra H. S den 15. nov. 2023
Thank you Mary for your review and for a perfect rating.

10/10 Fremragende

heat

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This hotel is heavenly. Stayed 9 nights and enjoyed every minute. There’s always a space that’s just perfect for your mood at every moment.
Overnattede 8 nætter i november 2023
Svar fra H. S den 14. nov. 2023
Thank you heat for your kind review. We appreciate your positive feedback about our hotel. We are happy we were able to meet your expectations. We hope to see you again soon.With kind regards,Hyatt Regency Dar es Salaam.

8/10 Udmærket

Maryline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly Staff
Was good although their response to requests can be a bit slow. The staff are friendly, the place is very clean with a beautiful sea view.
Overnattede 3 nætter i november 2023
Svar fra H. S den 13. nov. 2023
Thank you Maryline for your review and for staying with us. I am happy to note that overall your experience was positive. However, I am sorry to hear that we are slow in responding to requests. Please note that your concern has been passed on to our team.We look forward to welcoming you back in the very near future.With kind regards,Hyatt Regency Dar es Salaam.

10/10 Fremragende

Fiordaliza

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The weather is beautiful the hotel is amazing
Overnattede 3 nætter i oktober 2023
Svar fra H. S den 10. okt. 2023
Thank you Fiordaliza for your kind review. We appreciate your positive feedback about our hotel and the weather in Dar es Salaam. We hope to see you again soon.With kind regards,Hyatt Regency Dar es Salaam

10/10 Fremragende

Steve

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2023
Svar fra H. S den 6. sep. 2023
Thank you for giving us a perfect rating.

10/10 Fremragende

Thomas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i august 2023
Svar fra H. S den 6. sep. 2023
Thank you Thomas for leaving us a perfect rating.

10/10 Fremragende

Samuel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra H. S den 6. sep. 2023
Thank you Samuel for the generous rating of ten.

2/10 Forfærdeligt

latifa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very helpful and friendly. Especially the reception staff. I have to mention the two staff by their names Rehema and Shaban at the reception desk they were amazing, welcoming and very friendly. I had an amazing experience at the Hyatt. I will definitely come back.
Overnattede 1 nat i august 2023
Svar fra H. S den 16. aug. 2023
Thank you latifa for taking the time to review your stay with us. We appreciate your positive feedback about our staff, particularly Rehema and Shaban at the reception desk. I am glad to hear that they exceeded your expectations. Looking forward to seeing you again soon.With kind regards, Hyatt Regency Dar es Salaam.

10/10 Fremragende

Fesshaye

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very friendly and respectful
Overnattede 4 nætter i august 2023
Svar fra H. S den 16. aug. 2023
Thank you Fesshaye for your positive feedback. I am glad to hear that our staff exceeded your expectations. We hope to see you again soon.With kind regards, Hyatt Regency Dar es Salaam.

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023
Svar fra H. S den 16. aug. 2023
Thank you Sandra for your review.

10/10 Fremragende

Sang-Heui

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra H. S den 28. jul. 2023
Thank you Sang-Heui for staying with us and for a perfect rating.

10/10 Fremragende

Francisco

Overnattede 1 nat i juli 2023
Svar fra H. S den 16. aug. 2023
Thank you Francisco for your 5star rating.

10/10 Fremragende

Iordan

Overnattede 2 nætter i juli 2023
Svar fra HS den 24. jul. 2023
Thank you lordan for a perfect rating of ten. Hoping to see you again soon.

10/10 Fremragende

yunho

Overnattede 3 nætter i juli 2023
Svar fra HS den 24. jul. 2023
Thank you for a good score.

8/10 Udmærket

Shashi

Rejste med familie
Synes godt om: Rengøring, service og personale
Location
Overnattede 2 nætter i juli 2023
Svar fra HS den 24. jul. 2023
Thank you Shashi for your review.

10/10 Fremragende

Murat

Overnattede 1 nat i juni 2023
Svar fra HS den 3. jul. 2023
Thank you Murat for giving us a perfect rating. Hoping to see you again soon.With kind regards,Hyatt Regency Dar es Salaam

10/10 Fremragende

Jim

Overnattede 2 nætter i juni 2023
Svar fra HS den 3. jul. 2023
Thank you Jim for your 5star rating. Looking forward to seeing you again soon. With best regards, Hyatt Regency Dar es Salaam

2/10 Forfærdeligt

David

They forgot to charge us for a few food items, and proceeded to call/email/text us about the $35 charge about 8 times in the timespan of an hour. Ridiculous. Our room was also dirty and damaged.
Overnattede 1 nat i maj 2023
Svar fra HS den 31. maj 2023
Thank you David for staying with us and for taking the time to review your stay. We are sorry that your experience at our hotel didn't match your expectations. Please note that your concerns have been passed on to our management. We hope to be able to welcome you back on a return visit to Dar es Salaam.With kind regards,Hyatt Regency Dar es Salaam

10/10 Fremragende

William

Overnattede 1 nat i maj 2023
Svar fra HS den 31. maj 2023
Thank you William for a perfect rating.

10/10 Fremragende

Ahmed

Overnattede 5 nætter i maj 2023
Svar fra HS den 18. maj 2023
Thank you Ahmed for a perfect rating of ten. Hoping to see you again soon.Hyatt Regency Dar es Salaam

8/10 Udmærket

Pekka

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Best in city
The service was excellent as always - balancing stylishly between professional and personal for frequent guests. The room decor is showing some wear and tear. Housekeeping and cleanliness 10/10.
Overnattede 3 nætter i maj 2023
Svar fra HS den 18. maj 2023
Thank you Pekka for taking the time to review your stay with us. We appreciate your positive feedback about our service, housekeeping and cleanliness. Regarding the condition of room decor, this has been communicated to the management.Looking forward to welcoming you back in the very near future.With kind regards,