Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 811 af i alt 1350 anmeldelser" "
10 - Fremragende
811
Bedømmelse på 8 − Udmærket. 216 af i alt 1350 anmeldelser" "
8 - Udmærket
216
Bedømmelse på 6 − Okay. 132 af i alt 1350 anmeldelser" "
6 - Okay
132
Bedømmelse på 4 − Dårligt. 84 af i alt 1350 anmeldelser" "
4 - Dårligt
84
Bedømmelse på 2 − Forfærdeligt. 107 af i alt 1350 anmeldelser" "
2 - Forfærdeligt
107
8,8/10
Rengøring
8,8/10
Service og personale
8,4/10
Faciliteter
8,6/10
Overnatningsstedets tilstand og faciliteter
8,6/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Mark
26. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Mark
Overnattede 1 nat i maj 2024
10/10 Fremragende
Maria C
Rejste med familie
25. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Customer service was excellent.
Maria C
Overnattede 1 nat i maj 2024
Svar fra General Manager den 26. maj 2024
Dear Maria C, Thank you for being our guest at The Westin Dallas Park Central and for your high rating. We are thrilled to know you had a great stay and that our intuitive hospitality exceeded your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back again.Sincerely,Chandler Vadra,General Manager
6/10 Okay
Kellie, Shreveport
Forretningsrejsende
24. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter
The staff was very polite
Kellie
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 24. maj 2024
Dear Kellie, Thank you for choosing to stay with us at The Westin Dallas Park Central. We hope you had an overall pleasant experience and are glad to know you liked our devoted associates. We will be sure to share your kind remarks with them. We appreciate your feedback and would love to see you again on your future visit to the area. Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Jorge
22. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Jorge
Overnattede 1 nat i maj 2024
Svar fra General Manager den 23. maj 2024
Dear Jorge, It was a pleasure having you as our guest at The Westin Dallas Park Central. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. We look forward to hosting you again soon and wish you all the best with your travels. Sincerely,Chandler Vadra,General Manager
4/10 Dårligt
Nathan
21. maj 2024
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Did not honor marriet membership.late check out even after was promised
Nathan
Overnattede 1 nat i maj 2024
Svar fra General Manager den 22. maj 2024
Dear Nathan, Thank you for choosing us and for your loyalty to our brand. We sincerely regret any disappointment you experienced when we could not honor your late checkout request. Unfortunately, during full occupancy, we are not always in a position to extend these benefits. We are very grateful for your patience, and we hope to have another opportunity to host you whenever your travels bring you to the area.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Tiancheng, Shanghai
21. maj 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Tiancheng
Overnattede 1 nat i maj 2024
Svar fra General Manager den 22. maj 2024
Dear Tiancheng, Thank you for being our guest at The Westin Dallas Park Central and for taking the time to post your high rating. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to welcoming you back again.Sincerely,Chandler Vadra,General Manager
8/10 Udmærket
Yvette
20. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter
Daily parking fee
Yvette
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Yvette, Thank you for being our guest at The Westin Dallas Park Central and for taking the time to write your review. While we hope you had an overall pleasant stay, we regret your dissatisfaction with our parking fee. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to accommodate you in the future. Sincerely,Chandler Vadra,General Manager
6/10 Okay
Trent
Forretningsrejsende
19. maj 2024
Synes godt om: Rengøring
Synes ikke om: Service og personale
Property was fine, service was bad. Asked for towels from clean up lady and she said call desk. No sure why if I’m staying at hotel, the called desk, has to call twice to get towels to shower.
Trent
Overnattede 1 nat i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Trent, Thank you for being our guest and for sharing your review. Please accept our apologies for the service shortfalls you experienced during your time with us, and we regret the requested items were not delivered promptly. We are reviewing these concerns with our associates to make sure we are appropriately responding to every guest request. We are committed to providing outstanding service, and we hope we will have another opportunity to show you the exceptional hospitality you deserve.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
branislav, Scottsdale
Forretningsrejsende
19. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lean room, friendly staff
branislav
Overnattede 2 nætter i januar 2024
Svar fra General Manager den 20. maj 2024
Dear Branislav, Thank you for being our guest and for taking the time to share your experience at The Westin Dallas Park Central. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our impeccable property and attentive associates exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the area. Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Jennifer
18. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved that they let Uber eats deliver to my door
Jennifer
Overnattede 1 nat i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Jennifer, Thank you for choosing The Westin Dallas Park Central and for your high rating. We are thrilled to learn we exceeded your expectations and that you enjoyed your time with us. It was our pleasure accommodating you, and we look forward to welcoming you back very soon.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
ZHUANG
17. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
ZHUANG
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 19. maj 2024
Dear Zhuang, Thank you for being our guest and for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Dallas Park Central. We look forward to your return and wish you all the best with your future travels.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Arellys
Rejste med familie
15. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was friendly
Arellys
Overnattede 1 nat i maj 2024
Svar fra General Manager den 16. maj 2024
Dear Arellys, Thank you for taking the time to share your experience at The Westin Dallas Park Central. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our services exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to our city.Sincerely,Chandler VadraGeneral Manager
10/10 Fremragende
Daniel
Rejste med partner
14. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was great
Hotel staff was efficient and nice
Daniel
Overnattede 4 nætter i maj 2024
Svar fra General Manager den 16. maj 2024
Dear Daniel, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Dallas Park Central. We appreciate your generous compliments, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Gary
Rejste med familie
12. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Me and my wife do a getaway here.
We have done this several times.
Each time is a wonderful experience.
The best review I can give is..
Ill be back again
Gary
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 13. maj 2024
Dear Gary, We love having guests return to stay with us again and again. Nothing pleases us more than to know we have provided everything necessary for you to have a wonderful visit. We are thrilled to learn you and your wife had a great time. Thank you for making The Westin Dallas Park Central your home away from home when you travel to our city. We love knowing you plan to return; we look forward to it.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Gerardo
12. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super padre!!
Gerardo
Overnattede 1 nat i maj 2024
Svar fra General Manager den 13. maj 2024
Dear Gerardo, Thank you for choosing us and for the outstanding rating. We are glad that from check-in through check-out, we were able to provide you with a great stay at The Westin Dallas Park Central. We look forward to your return and wish you all the best with your future travels.Sincerely,Chandler Vadra,General Manager
8/10 Udmærket
Alexander
12. maj 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Alexander
Overnattede 1 nat i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Alexander, Thank you for choosing The Westin Dallas Park Central and for your positive rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Anthony
Rejste med partner
8. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The check in check in out was amazing quick and to the point. The rooms were clean and the amenities did not disappoint
Anthony
Overnattede 3 nætter i maj 2024
Svar fra C den 8. maj 2024
Thank you for staying with us. We appreciate the feedback.
6/10 Okay
Kelly
Forretningsrejsende
8. maj 2024
Average hotel
Kelly
Overnattede 1 nat i maj 2024
Svar fra General Manager den 9. maj 2024
Dear Kelly, Thank you for taking the time to rate your experience; we love that you could join us. However, we offer our apologies if your stay was anything other than perfect. We would welcome another opportunity to provide you with the exceptional experience you deserve and that we are known for. Thank you again for your feedback, and we hope to see you soon.Sincerely,Chandler Vadra,General Manager
4/10 Dårligt
jose
Rejste med familie
7. maj 2024
Bed was caved in. I mentioned it to the staff and they said “we are aware and getting new beds.” No offer to comp or discount. Perhaps those rooms should not be available if you know they are not in good condition. Also asked for a towel that never made it up and when I looked around for staff on our floor I was basically ignored. Hate leaving a bad review but this did not meet expectations at all after heaving stayed there before.
jose
Overnattede 1 nat i maj 2024
Svar fra General Manager den 8. maj 2024
Dear Jose, Thank you for being our guest and for taking the time to share your review with us. We are genuinely sorry for the service shortfalls you experienced and for not providing the exceptional stay you deserve. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We also regret not meeting your expectations with the bed in your guestroom; we are grateful for your patience and appreciate your valuable comments. Thank you again for your business, and we hope to have the opportunity to welcome you back and provide you with a flawless visit that truly reflects the quality of service we always strive to deliver.Sincerely,Chandler Vadra,General Manager
6/10 Okay
Frank
7. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is in very good condition. The parking is convenient and safe - albeit you have to ADD $22.00 per day to park in the attached garage. I guess paid parking is the “norm” and to be expected in large cities. The ONLY REAL complaint is the bed I slept in. The bed was not soft. There was a CONCAVE DEFORMITY. I’m only 160 lbs and I kept rolling towards the center of the mattress.
Frank
Overnattede 3 nætter i april 2024
Svar fra General Manager den 8. maj 2024
Dear Frank, Thank you for choosing us and for taking the time to share your review. While we appreciate your comments about our well-kept property, we were disappointed to read that you were not happy with the bed in your guestroom, resulting in a less-than-ideal night. It is understandable how frustrating this can be, and we hope you will accept our apologies. We want to provide every guest with a rejuvenating experience, so please know our front desk is available around the clock to improve on any detail regarding your time with us. Thank you once more for your patience, and we hope to have the opportunity to host you again the next time you are in the area.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Catherine
6. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter
The property was clean, beds were comfortable. Friendly staff.
Catherine
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 7. maj 2024
Dear Catherine, Thank you for being our guest at The Westin Dallas Park Central and for your gracious review. We are glad to know you had a great stay and that our impeccable accommodations, signature Westin Heavenly Bed, and intuitive associates helped elevate and optimize your visit. Thank you once more for your feedback, and we look forward to exceeding your expectations again.Sincerely,Chandler Vadra,General Manager
6/10 Okay
Ron
6. maj 2024
My stay was ok.
I wasn’t aware that this hotel doesn’t have microwave in rooms but down the hall near the ice machines.
I went to the room which was pretty spacious. King bed and a decent view.
Housekeeping is another thing.
For such a top tier hotel you’d think that would be the thing that was on point.
As i noticed that the room wasn’t vacuumed.
the creature comforts weren’t restocked. No coffee, sugar, and a used coffee filter still in the coffee maker.
No waters in room.
I figured i’d wait till the next day to get that replenished.
I thought wrong, nothing.
They came in and made the bed. My towel was still hanging in the bathroom. Still not vacuumed or the garbage not taken out. The housekeeping was less than helpful. The house keeping manager needs to do a better job with her staff. It’s basically a reflection of your management skills.
For such a big name property you’d think this would be basic for a hotel.
But these are “first world problems.”
Ron
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 11. maj 2024
Dear Ron, Thank you for being our guest and for the review. While we appreciate your comments about our spacious accommodations, we offer our apologies for any items that were overlooked in the preparation of your guestroom. Your feedback helps us identify ways to improve our overall service, and for that, we are grateful. We will share this with our team as we continually strive to enhance our guest experiences. Thank you again for your patience, and we hope to welcome you back for the immaculate and enjoyable experience you deserve and that we are known for.Sincerely,Chandler Vadra,General Manager
2/10 Forfærdeligt
Jeff
Rejste med familie, Forretningsrejsende, Rejste i en gruppe
1. maj 2024
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When we arrived at thw property the hotel had approximately 20 to 30 cars beokwn into and the staff was rude and unapologetic to the peoplw this happened to. They did not want to cooperate with local police and for the individuals that had their cars brokwn into and windows smashed offered a credit for parking or breakfast when a new window cost near 400.00 and all of our stays was roughly 300 foe thw 2 nigbts. We will definitely not even be back to the hotel. The only nice employees were Hope and Art.
Jeff
Overnattede 2 nætter i april 2024
Svar fra General Manager den 2. maj 2024
Dear Jeff, We appreciate your feedback and are disappointed to hear about your concerns regarding your recent visit to our hotel. We take your comments seriously and understand the importance of maintaining the trust of our guests. We aim to ensure the highest level of service and care for our guests and their property. Your input is valuable to us, and we thank you for bringing this matter to our attention. We hope you will change your mind and give us another opportunity to welcome you again when your travels bring you back to the area.Sincerely,Chandler Vadra,General Manager
8/10 Udmærket
Tosha
Rejste med familie
28. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel was clean, bed was comfortable, overall it was a good stay. The only thing I didn’t like was the wait time for the elevators, there were times we had to wait 5-6 minutes for an elevator and when we did get on one it was full and stopped on every floor because someone else was waiting to get on and couldn’t because it was full.
Tosha
Overnattede 1 nat i april 2024
Svar fra General Manager den 29. apr. 2024
Dear Tosha, Thank you for sharing your thoughtful review of The Westin Dallas Park Central. We are glad you had an overall pleasant stay and that you loved our immaculate property and our signature Westin Heavenly Bed. That said, we are sorry for any inconvenience you experienced due to our elevators; we will share this appropriately as we always strive to enhance our guest services. Thank you again for your comments, and we hope to welcome you back the next time you are in the area.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
ivory, Randallstown
26. apr. 2024
ivory
Overnattede 2 nætter i april 2024
Svar fra General Manager den 17. maj 2024
Dear Ivory, Thank you for being our guest and for the excellent rating. It is wonderful to learn how much you enjoyed your time at The Westin Dallas Park Central and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another rejuvenating experience with you soon.Sincerely,Chandler Vadra, General Manager
2/10 Forfærdeligt
Collin
Forretningsrejsende
23. apr. 2024
Collin
Overnattede 1 nat i december 2023
Svar fra General Manager den 24. apr. 2024
Dear Collin, Thank you for being our guest and for your rating. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Aide
Rejste i en gruppe
21. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Valet guys were so nice! Easy check in
Aide
Overnattede 1 nat i april 2024
Svar fra General Manager den 22. apr. 2024
Dear Aide, Thank you for choosing The Westin Dallas Park Central. We are glad to know you had a great stay and that our seamless check-in service and intuitive valet associates enhanced your visit. We appreciate your generous feedback, and we look forward to exceeding your expectations again.Sincerely,Chandler Vadra,General Manager
8/10 Udmærket
Tynikia
Rejste med familie og småbørn
21. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice & clean property
Tynikia
Overnattede 1 nat i april 2024
Svar fra General Manager den 21. apr. 2024
Dear Tynikia, Thank you for choosing The Westin Dallas Park Central. We are glad you had a pleasant stay and that our immaculate and well-kept accommodations enhanced your visit. It was our pleasure hosting you, and we look forward to welcoming you back very soon.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Caroline
21. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Caroline
Overnattede 1 nat i april 2024
Svar fra General Manager den 22. apr. 2024
Dear Caroline, Thank you for being our guest and for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Dallas Park Central. We look forward to your return and wish you all the best with your future travels.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Priscila
Rejste med partner
18. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean room and friendly staff
Priscila
Overnattede 1 nat i februar 2024
Svar fra General Manager den 18. apr. 2024
Dear Priscila, Thank you for sharing your experience at The Westin Dallas Park Central with fellow travelers. It is a pleasure to know how much you enjoyed our pristine guestrooms and our cordial service. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. We value your business and hope to see you again soon.Sincerely,Chandler Vadra, General Manager
10/10 Fremragende
Tommy
Forretningsrejsende
16. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It has been my go to simce the 80's. Try the steak im the bar. As good as i have eaten in Dallas
Tommy
Overnattede 1 nat i marts 2024
Svar fra General Manager den 17. apr. 2024
Dear Tommy, Thank you for your gracious review of The Westin Dallas Park Central. We are thrilled to know we exceeded your expectations again and that you especially had a great dining experience during your time with us. It was our pleasure accommodating you, and we look forward to continuing to serve as your home away from home.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Jack
16. apr. 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Jack
Overnattede 1 nat i april 2024
Svar fra General Manager den 17. apr. 2024
Dear Jack, Thank you for the outstanding rating. We are pleased that from check-in through check-out, we were able to provide you with a great stay at The Westin Dallas Park Central. We look forward to your return and wish you all the best with your future travels.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Joshua, Amarillo
Rejste med familie
15. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property was very satisfying! Helpful staff and clean rooms and accessible dining area..
Joshua
Overnattede 2 nætter i april 2024
Svar fra General Manager den 16. apr. 2024
Dear Joshua, Thank you for choosing The Westin Dallas Park Central. We are thrilled to know you had a great stay and that our impeccable guestrooms and intuitive associates enhanced your visit. It was our pleasure accommodating you, and we look forward to welcoming you back very soon. Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Teresa
15. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Teresa
Overnattede 1 nat i april 2024
Svar fra General Manager den 17. apr. 2024
Dear Teresa, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure hosting you at The Westin Dallas Park Central, and we hope to see you again soon. Sincerely,Chandler Vadra,General Manager
4/10 Dårligt
Paula L
14. apr. 2024
Synes godt om: Service og personale
Paula L
Overnattede 2 nætter i april 2024
Svar fra General Manager den 16. apr. 2024
Dear Paula L, Thank you for choosing our hotel. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Tanya, Jonesboro
Rejste i en gruppe
14. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Central location. Nice hotel
Tanya
Overnattede 2 nætter i april 2024
Svar fra General Manager den 15. apr. 2024
Dear Tanya, Thank you for the high rating of The Westin Dallas Park Central. We are thrilled to know you had a great stay and that our well-kept property and dynamic location enhanced your visit. It was our pleasure accommodating you, and we look forward to welcoming you back very soon.Sincerely,Chandler Vadra,General Manager
4/10 Dårligt
Henda
13. apr. 2024
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The hotel’s phone don’t work and it caused major problems for our family
Henda
Overnattede 1 nat i april 2024
Svar fra General Manager den 15. apr. 2024
Dear Henda, Thank you for being our guest and for your review. We apologize for the issues you had with one of our in-room amenities; we will work with the appropriate individuals to ensure that all areas of concern are effectively resolved to prevent such occurrences in the future. Thank you again for your patience, and we hope to welcome you back so we can provide you with the flawless stay you deserve.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Anna
13. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
That’s awesome
Anna
Overnattede 1 nat i april 2024
Svar fra GENERAL MANAGER den 13. apr. 2024
Dear Anna, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Westin Dallas Park Central; we look forward to seeing you again soon. Sincerely,Chandler Vadra, General Manager
6/10 Okay
Chad, Calgary
Forretningsrejsende
10. apr. 2024
Synes godt om: Service og personale, faciliteter
I had many problems with my room (electricity outlets not working), no water placed after maid services, poorly made bed, plus I could not reach room service for an in room meal as I had work to do. The Guest wifi was out, but they gave me the staff wifi password so could work.
Chad
Overnattede 2 nætter i april 2024
Svar fra General Manager den 10. apr. 2024
Dear Chad, Thank you for sharing your review. We are sorry for the concerns you outlined in your guestroom and that we did not meet your expectations. We will discuss your comments with our associates, and we sincerely appreciate your feedback. Thank you again for your patience, and we hope that you will consider returning to stay with us so we can show you we are committed to providing seamless, enriching experiences for every guest.Sincerely,Chandler Vadra,General Manager
8/10 Udmærket
Kimberly
8. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice hotel, clean and friendly. The two double beds were small for our family of four though so I didn’t sleep very well. My kids kicking and squishing my side all night.
Kimberly
Overnattede 3 nætter i april 2024
Svar fra General Manager den 9. apr. 2024
Dear Kimberly, Thank you for sharing your review of your recent stay with us. We are glad you enjoyed your overall time with us and that you especially liked our thoughtfully crafted, impeccable property and devoted associates. It was our pleasure accommodating you to The Westin Dallas Park Central, and we look forward to welcoming all of you again soon.Sincerely,Chandler Vadra,General Manager
8/10 Udmærket
Ronald
Rejste med familie og småbørn
8. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
A wedding reception was being held on Saturday night at the hotel and the guest to the wedding party took up all of the available parking for both the garage and valet. My wife drove around the parking garage for 45 minutes looking for parking and ended up having to park at an office parking lot nearby and was not able to park in the garage until three hours later.
Ronald
Overnattede 2 nætter i april 2024
Svar fra General Manager den 9. apr. 2024
Dear Ronald, Thank you for choosing The Westin Dallas Park Central. While we hope you had an overall pleasant stay, we apologize that you had difficulty finding a parking space and for the frustrating experience. We appreciate your patience, and please know for future visits, our front desk is always happy to assist you with matters like this. Thank you once more for the feedback, and we hope to have another opportunity to host you again soon.Sincerely,Chandler Vadra,General Manager
8/10 Udmærket
Zoe
Forretningsrejsende
4. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall is good but they ran out of shower gel which is below standard
Zoe
Overnattede 1 nat i april 2024
Svar fra General Manager den 5. apr. 2024
Dear Zoe, Thank you for choosing The Westin Dallas Park Central and for your review. While we are glad you had a pleasant stay, we apologize for not meeting all of your expectations with our amenities. We are sorry for the inconvenience caused to you, and we are very grateful for your patience. Your feedback has been addressed with the appropriate individuals as we always strive to enhance our guest experience. Thank you again for your business, and we look forward to welcoming you back soon.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Annie
Rejste med familie, Rejste med partner
2. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great short visit to Dallas. It’s in business area so it’s quiet and away from things. Fast food options available on the Main Street.
Annie
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 3. apr. 2024
Dear Annie, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Dallas Park Central. We appreciate your generous compliments, and we are glad you had a peaceful and fulfilling stay. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Chandler Vadra,General Manager
10/10 Fremragende
Lisa
Rejste med familie
30. mar. 2024
Everything was great. The staff so kind and helpful!!
Lisa
Overnattede 1 nat i marts 2024
Svar fra General Manager den 30. mar. 2024
Dear Lisa, Thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin Dallas Park Central and that our attentive associates helped to elevate your stay. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. We look forward to your next visit.Sincerely,Chandler Vadra,General Manager
8/10 Udmærket
Patrick
Rejste med familie
30. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
the restaurant
Patrick
Overnattede 2 nætter i januar 2024
Svar fra General Manager den 30. mar. 2024
Dear Patrick, Thank you for sharing your review of The Westin Dallas Park Central. We appreciate your kind rating and are glad to know you had a pleasant time at our on-site restaurant. We hope to see you again soon and wish you all the best with your travels. Sincerely,Chandler Vadra,General Manager
8/10 Udmærket
Thomas
28. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Thomas
Overnattede 5 nætter i marts 2024
Svar fra General Manager den 30. mar. 2024
Dear Thomas, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at The Westin Dallas Park Central look forward to your next visit.Sincerely,Chandler Vadra,General Manager
8/10 Udmærket
Alexis
Rejste i en gruppe
28. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved the view of my room, was very pretty at night. All around my stay was great, bar service was not too polite but other then that it was a nice stay.
Alexis
Overnattede 1 nat i marts 2024
Svar fra GENERAL MANAGER den 29. mar. 2024
Dear Alexis, Thank you for the kind rating of The Westin Dallas Park Central. We are thrilled to read about your enriching stay and how much you enjoyed our spectacular views. We seek to deliver an awakening experience for all of our guests, so we celebrate reviews such as yours. Thank you again; we look forward to welcoming you back on your next visit to the area.Sincerely,Chandler Vadra, General Manager
2/10 Forfærdeligt
Patricia
Rejste med familie og småbørn
25. mar. 2024
Synes ikke om: Service og personale
It was completely chaotic as soon as we arrived! We waited 3 hours to get to a room and then they didn't have the rooms we booked but when arrived they told us that we would get the rooms we requested. It was the worse situation I have ever been in. Had they let us know that they overbooked, we could have changed our hotel hours earlier.
Patricia
Overnattede 1 nat i marts 2024
Svar fra GENERAL MANAGER den 26. mar. 2024
Dear Patricia, Thank you for your honest evaluation. We sincerely apologize for the inconvenience and frustration you experienced upon arrival. It is certainly not the kind of experience we strive to provide our valued guests. We sincerely regret that your guestroom was not available upon your arrival. We understand the importance of a smooth check-in process, and we apologize that this was not your experience. Please be assured that we will address the issue to prevent similar situations from occurring in the future. We truly value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you back and provide you with the seamless experience we are known for.Sincerely,Chandler Vadra, General Manager
10/10 Fremragende
Larry, mcalester
Rejste med familie
25. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall, the Weston is the best hotel to stay at, in my opinion. I have never had any type of bad experience staying there
Larry
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 25. mar. 2024
Dear Larry, Thank you for the excellent review. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure serving you at The Westin Dallas Park Central, and we hope to see you again soon. Sincerely,Chandler VadraGeneral Manager
10/10 Fremragende
Daniel
Forretningsrejsende
22. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
In town on business. Convenient to all areas. Nice facility
Daniel
Overnattede 1 nat i marts 2024
Svar fra GENERAL MANAGER den 22. mar. 2024
Dear Daniel, It was a pleasure having you at The Westin Dallas Park Central. We want to help you soar above any obstacles travel puts between you and your well-being. We are thrilled to know you enjoyed many aspects of your time with us, including our dynamic location. Thank you for the energizing comments and for choosing Westin, a place where together we can rise. We look forward to your next visit.Sincerely,Chandler Vadra, General Manager