Hoteller nær Collins Crossing

"Mold in the shower. Broken shower head. Broken tile in the entry. We could hear every step of the guests the floor above. They obviously had a child in a 4th floor room that ran around for hours. Kids should be on the first floor if possible. The hotel had very few guests so that would not have been hard to do. Staff was not friendly at all."

"Wonderful room. Nice breakfast! Great work out room."

"The staff was nice and helpful, but the cleanliness was a real problem. We checked into our room and we noticed it had mold on the ceiling bathroom, stains on the sheets, hair clumps on the sheets, and a couple of flies buzzing around. The hotel staff kindly gave us a new room after hearing our bed was dirty. Unfortunately, the new room smelled heavily of marijuana, the refrigerator did not work, the towels had stains on them, the mirror was broken off the wall, and we found a cockroach roaming...

"Had a 3 night stay booked. Wanted to cancel one of the nights a week out because our plans changed. They would not allow me to cancel one night. They wanted me to cancel the whole reservation and rebook for more money. Scammers."

"breakfast over valued room carpet filthy needed shampooing Staff pleasant and attentive shortage of staff"

"Staff friendly and helpful"

"Easy and fast check in and check out. We were passing by the hotel on our way to the event we were in town for and stopped to see if we were able to check in 2 hours early. The staff said our room was available. This was a very big help for my family and greatly appreciated. Breakfast was simple but all items were good quality. Easy check out at 6:00 am."

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"We found bed bugs in our room! Also the door was open and window unlocked. Overall, was dirty and felt unsafe. I have not been able to get refund from Expedia. DO NOT STAY HERE."

"Clean room staff breakfast"

"doesn't meet minimum standards"

"Great Hotel and service"

"Everybody at the property was very helpful. The food was delicious and the drink specials or awesome as well. Attended a venue there so it was very convenient and there's also a cool bar across the street in the alley."

"It was very nice"

"Property was very convenient - lots of restaurants nearby"

"First room smelled awful but they were able to move us to a second room, second room the fridge didnt work, 2 lamps didnt work dead roaches just swept up against the walls in the pool area."

"Parking could be better"

"The gas grill didn't work. I had to cook my steaks in my room."